User Manual Samsung NE59J7850WS/AC 5.9 cu.ft Electric Range

Samsung NE59J7850WS/AC 5.9 cu.ft Electric Range - Use Manual - Use Guide PDF.
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User Manual
  • User Manual - (English, French, Spanish)
Installation Instruction
  • Installation Guide (English, France) - (English)



self-cleaningUser Manual Electric Range

Introducing your new range

Overview

01. Control panel

02. Glass surface

03. Oven door

04. Warming drawer

05. Surface control knobs*

06. Self/steam clean latch

07. Automatic oven light switch

08. Oven light*

09. Convection fan

10. Shelf position

11. Gasket

What’s included with your range

NOTE: If you need an accessory marked with a *, you can buy it from the Samsung Contact Center

Dual Door ™ (NE59*785*** only)

This oven has a unique Dual Door™ that is hinged in the middle, so you only need to open the top half to access the upper cavity. When you’re using the Flex Duo™ capability, you can access the top oven space much more easily and with greater energy efficiency.

How to use the upper door

1. Hold the handle and the lever, press the lever to release the door latch, and then pull the handle.

2. This will open only the upper door as shown.

How to use the full door

1. Hold the lever-less area of the handle, and then pull.

2. This will open the whole door as shown

CAUTION

When opening the whole door, make sure to grasp the handle by the lever-less portion. If the lever is pressed halfway through opening the door, the upper door may open, causing physical injury.

NOTE

• Do not put heavy objects on, or apply excessive force, to the upper door.

• Do not let children play with or on the upper door.

Before you begin

Clean the oven thoroughly before using it for the first time. Then, remove the accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor. This is normal.

Ensure your kitchen is well ventilated during this conditioning period.

Energy saving tips

  • During cooking, the oven door should remain closed except when you turn food over. Do not open the door frequently during cooking to maintain the oven temperature and to save energy.
  • If cooking time is more than 30 minutes, you can switch the oven off 5-10 minutes before the end of the cooking time to save energy. The residual heat will complete the cooking process.
  • To save energy and reduce the time needed for reheating the oven, plan oven use to avoid turning the oven off between cooking one item and the next.
  • Whenever possible, cook more than one item at a time.

Cooktop cooking

About Cooktop cooking

BEFORE COOKING

  • Do not use the glass cooktop surface as a cutting board.
  • Do not place or store items that can melt or catch fire on the glass cooktop, even when it is not being used.
  • Turn the surface units on only after placing cookware on them.
  • Do not store heavy items above the cooktop surface. They could fall and damage it.

DURING COOKING

  • Do not place aluminum foil or plastic items, such as salt and pepper shakers, spoon holders, or plastic wrappings on the range when it is in use. The hot air from the vent could melt plastics or ignite flammable items.
  • Make sure the correct surface unit is turned on.
  • Never cook directly on the glass. Always use cookware.
  • Always place the pan in the center of the surface unit you are cooking on.
  • Never leave surface units unattended while using a high heat setting. Boilovers cause smoking and greasy spillovers that may catch on fire.
  • Turn the surface units off before removing cookware.
  • Do not use plastic wrap to cover food. Plastic may melt onto the surface and be very difficult to remove.

AFTER COOKING

  • Do not touch the surface units until they have cooled down.
  • The surface may still be hot and burns may occur if you touch the glass surface before it has cooled down sufficiently.
  • Immediately clean spills on the cooking area to prevent a tough cleaning chore later.
  • If cabinet storage is provided directly above the cooking surface, make sure that the items are infrequently used and can be safely stored in an area subjected to heat. Temperatures may be unsafe for items, such as volatile liquids, cleaners, or aerosol sprays.

About the radiant surface elements

The temperature rises gradually and evenly. As the temperature rises, the radiant element will glow red. To maintain the selected setting, the element will cycle on and off. The heating element retains enough heat to provide a uniform and consistent heat during the off cycle. For efficient cooking, turn off the element several minutes before cooking is complete. This will allow residual heat to complete the cooking process

Location of the radiant surface elements and controls:

The radiant control knobs operate the radiant surface elements on the cooktop as shown below.

01. Left Front: 7", 1800 W
(Bridge 2600 W)
02. Left Rear: 7", 1800 W
03. Right Front: 6"/9"/12", 3000 W
04. Right Rear: 6", 1200 W
05. Warming center: 100 W
06. Hot surface indicator
07. Cooktop on indicator

Hot surface indicator

  • Comes on when the unit is turned on or hot to the touch.
  • Stays on even after the unit is turned off.
  • Glows until the unit is cooled to approximately 150 °F.

Cooking areas

  • The cooking areas on your range are identified by permanent circles on the glass cooking surface. For the most efficient cooking, fit the pan size to the element size.
  • Pans should not extend more than ½" to 1" beyond the cooking area.
  • When a control is turned on, you can see a glow through the glass cooking surface. The element will cycle on and off to maintain the preset heat setting, even at high settings.
  • For more information on selecting proper types of cookware, refer to the section "Using the proper cookware" on page 26.

How to set the appliance for cooktop cooking

CAUTION

  • The surface elements may be hot even when off and burns can occur. Do not touch the surface elements until they have cooled down sufficiently.
  • At high or medium-high settings, never leave food unattended. Boilovers cause smoking and greasy spillovers may catch on fire.
  • Be sure you turn the control knob to OFF when you finish cooking

Surface unit control knob

  1. Push the knob in.
  2. Turn in either direction to the setting you want.
  • Position A : Single burner
  • Position B : Bridge or Dual burner
  • Position C : Triple burner

Recommended settings

  • HIGH - Starting most foods, bringing water to a boil, pan broiling
  • MEDIUM HIGH - Continuing a rapid boil, frying, deep fat frying
  • MEDIUM - Maintaining a slow boil, thickening sauces and gravies, steaming vegetables
  • MEDIUM LOW - Keeping foods cooking, poaching, stewing
  • LOW - Keeping foods warm, melting, simmering

Using the warming center

The warming center, located in the back center of the glass surface, will keep hot, cooked food at serving temperature.

NOTE: The surface warmer will not glow red like the cooking elements

CAUTION:

  • Do not warm food on the warming center for more than two hours.
  • Use only cookware and dishes recommended as safe for oven and cooktop use.
  • Always use potholders or oven mitts when removing food from the warming center as cookware and plates will be hot.
  • When warming pastries and breads, use covers that have an opening to allow moisture to escape.
  • Do not use plastic wrap to cover foods. Plastic may melt onto the surface and be very difficult to clean off.
  • Food should be kept in its container and covered with a lid or aluminum foil to maintain food quality.
  • Always start with hot food. Eating uncooked or cold food placed on the warming center could result in illness.
  1. To turn the warming center on, press the Warming Center On/Off pad.
  2. Select the power setting you want. Press the Warming Center Level pad once for Low, twice for Medium, or three times for High.
  3. To turn the warming center off, press the Warming Center On/Off pad.

Recommended settings

(LEVEL - TYPE OF FOOD)

  • Low - Breads/pastries, casseroles, gravies, eggs
  • Medium - Dinner plate with foods, soups (cream), vegetables, sauces, stews, meats
  • High - Fried foods, soups (liquid), hot beverages

Using the proper cookware

Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pots and pans will reduce cooking times and cook food more evenly.

Check for flatness by rotating a ruler across the bottom of the cookware.

Flat bottom and straight sides.

  • Tight fitting lids.
  • Weight of handle does not tilt pan.
  • Pan is well balanced.
  • Pan size matches the amount of food to be prepared and the size of the surface element.
  • Made of a material that conducts heat well.

Always match pot diameter to element surface diameter.

Choosing the proper cookware

What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom.

  • ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to darken. (Anodized aluminum cookware resists staining & pitting). If aluminum pans are slid across the ceramic cooktop, they may leave metal marks that resemble scratches. Remove these marks as soon as the cooktop cools down.
  • COPPER - Excellent heat conductor but discolors easily. May leave metal marks on ceramic glass (to remove, see above.)
  • STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is durable, easy to clean, and resists staining.
  • CAST IRON - A poor conductor; retains heat very well. Cooks evenly once cooking temperature is reached. Not recommended for use on ceramic cooktops.
  • ENAMELWARE - Heating characteristics will vary depending on the base material. Porcelain enamel coating must be smooth to avoid scratching ceramic cooktops.
  • GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it may scratch the surface.

Protecting the cooktop

Cleaning

  • Clean the cooktop before using it for the first time.
  • Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage.
  • If a spillover occurs while you are cooking, immediately clean the spill from the cooking area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the spill with a clean, dry towel.
  • Do not allow spills to remain on the cooking area or the cooktop trim for a long period of time.
  • Do not use abrasive cleansing powders or scouring pads, which will scratch the cooktop.
  • Do not use chlorine bleach, ammonia, or other cleansers not specifically recommended for use on a glass-ceramic surface.

Preventing marks and scratches

  • Do not use glass cookware. It may scratch the cooktop.
  • Do not place a trivet or wok ring between the cooktop and the pan. These items can mark or scratch the cooktop.
  • Make sure the cooktop and the pan bottom are clean.
  • Do not slide metal pans across the cooktop.

Preventing stains

  • Do not use a soiled dish cloth or sponge to clean the cooktop surface. A film will remain, which may cause stains on the cooking surface after the area is heated.
  • Continuously cooking on a soiled surface can result in a permanent stain.

Preventing other damage

  • Do not allow plastic, sugar, or foods with high sugar content to melt onto the hot cooktop. Should this happen, clean immediately.
  • Do not let a pan boil dry as this will damage the cooktop and the pan.
  • Do not use the cooktop as a work surface or cutting board.
  • Do not cook food directly on the cooktop. Always use the proper cookware.

Operating the oven

The oven control panel

READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual.

A. Upper or Single oven control (Left side of panel)

B. Lower or Single oven control (Right side of panel)

01. Display: Shows the time of day, oven temperature, whether the oven is in the bake, broil or self-cleaning mode, and the time set for the timer or automatic oven operations.

When you use the self-cleaning feature, this icon appears in the display.

When you use the steam cleaning feature, this icon appears in the display.

When the oven is pre-heating, this icon appears in the display

02. Number Pad: Press to set any function requiring numbers such as the time of day on the clock, the timer, the oven temperature, the start time, and length of operation for timed baking.

03. Convection Bake

03-1 Press to select the Convection bake function of the single or upper oven.
03-2 Press to select the Convection bake function of the single or lower oven.

04. Convection Roast: Press to select the Convection roast function of the single or upper oven.

05. Bake: Press to select the bake function of the single or lower oven.

06. Broil: Press to select the broil function of the single or upper oven.

07. Keep Warm: Press to select the keep warm function of the single oven to keep cooked foods warm.

08. Favorite Cook: Press to save or recall a favorite cooking mode.

09. Easy Cook: Press to recall the easy cook recipe setting of the single oven.

10. Steam Clean: Press to select the steam cleaning function of the single oven.

11. Self Clean: Press to select the Self-cleaning function of the single oven.

12. Timer On/Off: Press to set or cancel the minute timer. The minute timer does
not start or stop cooking.

13. Cooking Time

13-1 Press, and then use the number pad to set the amount of time you want your food to cook in the single or upper oven. The oven will shut off when the cooking time has run out.

13-2 Press, and then use the number pad to set the amount of time you want your food to cook in the single or lower oven. The oven will shut off when the cooking time has run out.

14. Delay Start

14-1 Press to set the Single or Upper oven to start and stop automatically at a
time you set. (Bake, Conv. Bake/Roast, Cooking Time, and Self Clean only.)

14-2 Press to set the Single or Lower oven to start and stop automatically at a
time you set. (Bake, Conv. Bake/Roast, Cooking Time, and Self Clean only.)

15. Clock: Press to set the time of day.

16. Lamp

16-1 Press to turn the upper oven light on or off.
16-2 Press to turn the lower oven light on or off.

17. Warming Drawer: Press to turn the warming drawer on or off. (Low, Mid, Hi)

18. START/SET

18-1 Press to start any cooking or cleaning function in the single or upper oven.
18-2 Press to start any cooking or cleaning function in the single or lower oven.

19. OFF/CLEAR

19-1 Press to cancel single or upper oven operations except the clock and timer.

19-2 Press to cancel single or lower oven operations except the clock and timer

Setting the clock

The clock must be set to the correct time of day for the automatic oven timing functions to work properly.

• The time of day cannot be changed during a timed cooking, a delay-timed cooking, or a self-cleaning cycle.

• You can choose between a 12-hour or 24-hour display. The default is 12-hour.

How to set the clock

1. Start the setup.

Press Clock.

2. Enter the current time in hours and minutes on the number pad, eg. 1, 3, 0, for 1:30.

3. Press Clock or START/SET to save the changes.

How to change between a 12-hour and 24-hour display

1. Press Broil and 4 on the number pad at the same time for 3 seconds.

The display will show the present mode (eg. 12 hour).

2. Select the display mode you want. Press 0 on the number pad to select 12 hour or 24 hour.

3. Press START/SET to save changes.

Setting the kitchen timer

The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions.

How to set the timer

1. Turn the timer on. Press Timer 1 On/Off (Timer 2 On/Off).

2. Enter the amount of time you want.

Enter the amount of time you want using the number pad, eg. 1, 5.

The timer can be set for any amount of time from 1 minute to 9 hours and 99 minutes. If you make a mistake, press Timer 1 On/Off (Timer 2 On/Off) and enter the amount of time again.

3. Start the timer. Press Timer 1 On/Off (Timer 2 On/Off) or START/SET.

4. When the set time has elapsed, the oven will beep and the display will show End until you press the pad. You can cancel the timer at any time by pressing Timer 1 On/Off (Timer 2 On/Off) or START/SET.

Timed cooking

In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.

• You can use the timed cooking feature only with another cooking operation (bake, convection bake, convection roast, slow cook, dehydrate, or favorite cook).

How to set the oven for timed cooking

1. To use Twin Mode, insert the Partition. If you are using Single Mode, skip this step.

2. Press the pad of the cooking operation you want, eg. CONV. BAKE. The default temperature is 350 °F.

3. Enter the temperature you want, eg. 375 °F, using the number pad.

4. Press Cooking Time.

5. Enter the cooking time you want, eg. 45 min, using the number pad. You can set the cooking time for any amount from 1 minute to 9 hours and 99 minutes.

6. Press START/SET to begin cooking.

The temperature display will start to change once the oven temperature reaches 175 °F.

The oven will continue to cook until the set amount of time has elapsed, then turn off automatically unless you set the keep warm feature. (Refer to the section on the keep warm feature on page 36.)

7. You can cancel a cook time at any time by setting cook time to 0 min. (Press Cooking Time -> enter 0 -> press START/SET)

NOTE

When the timed cooking is done, the range will beep 10 times.

CAUTION

Use caution with the timed cooking or delay start features. Use these features to cook cured or frozen meats and most fruits and vegetables. Foods that can easily spoil, such as milk, eggs, fish, meat, or poultry, should be chilled in the refrigerator first. Even when chilled, they should not stand in the oven for more than 1 hour before cooking begins, and should be removed promptly when cooking is completed. Eating spoiled food can result in sickness from food poisoning

Delay Start:

In a delay timed cooking, the oven’s timer turns the oven on and off at times you select in advance.

  • You can use the delay start feature only with another cooking operation (bake, convection bake, convection roast, slow cook, dehydrate, or favorite cook).
  • You can set the oven for a delay start before setting other cooking operations.
  • The clock must be set to the current time.

How to set the oven for delay start

  1. To use Twin mode, insert the partition. If you are using Single mode, skip this step.
  2. Press the pad of the cooking operation you want, eg. CONV. BAKE. The default temperature is 350 °F.
  3. Enter the temperature you want, eg. 375 °F, using the number pad.
  4. Set the cooking time If you want. (Refer to the section on the timed cooking feature on page 27.). If you are not using timed cooking feature, skip Step 4.
  5. Press Delay Start.
  6. Enter the time you want the oven to turn on, eg. 4:30, using the number pad.
  7. Press START/SET.
  8. At the set time, a short beep will sound. The oven will begin to bake.

Turning the oven light on and off

• The oven light turns on automatically when the door is opened.
• The oven light turns off automatically when the door is closed.
• You can turn the oven light on and off manually by pressing the pad.

Minimum and maximum settings

All of the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.

Twin cooking mode temperature setting ranges

When you use the upper and lower ovens at the same time, each oven has a minimum and maximum amount of power available and consequently a minimum and maximum temperature setting. Oven temperatures in the lower oven also limit broil settings in the upper oven. The temperature and broil setting limitations are shown in the table below.

NOTE

The twin cooking mode lets you use different settings for the upper and lower compartments, such as different switch off times, cooking times, and temperatures settings. To apply or modify settings in either compartment, press the respective touch p

Maintaining your appliance

Self-cleaning

This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth.

CAUTION:

  • During the self-cleaning cycle, the outside of the range will become very hot to the touch. Do not leave small children unattended near the appliance.
  • Some birds are extremely sensitive to the fumes given off during the selfcleaning cycle of any range. Move birds to another well-ventilated room.
  • Do not line the oven walls, racks, bottom, or any other part of the range with aluminum foil. Doing so will result in poor heat distribution, poor baking results, and cause permanent damage to the oven interior. Aluminum foil will melt and adhere to the interior surface of the oven.
  • Do not force the oven door open. This can damage the automatic door locking system. Use care when opening the oven door after the self-cleaning cycle is complete. Stand to the side of the oven when opening the door to allow hot air or steam to escape. The oven may still be VERY HOT.

Before a self-cleaning cycle

  • We recommend venting your kitchen with an open window or using a ventilation fan or hood during the selfcleaning cycle.
  • Remove the wire rack, broil pan, broil pan insert, all cookware, and any aluminum foil from the oven.
  • Wipe up debris from the oven bottom. (Fig.1)
  • The silver-colored oven racks can be self-cleaned, but they will darken, lose their luster, and become hard to slide.
  • Residue on the front frame of the range and outside the gasket on the door will need to be cleaned by hand. Clean these areas with hot water, soap-filled steel-wool pads, or cleansers, such as Soft Scrub. Rinse well with clean water and dry.
  • Do not clean the gasket. The fiberglass material of the oven door gasket cannot withstand abrasion. It is essential for the gasket to remain intact. If you notice it becoming worn or frayed, have it replaced. (Fig.2)
  • Make sure the oven light bulb cover is in place and the oven light is off.

How to run a self-cleaning cycle

1. Select the length of time for the self-cleaning operation, eg. 3 hours.

Press Self Clean once for a 3 hour clean time, twice for a 5 hour clean time, or 3 times for a 2 hour clean time.

The default setting is 3 hours.

2. Start the self-cleaning cycle.
Press START/SET. The motor-driven door lock will engage automatically

NOTE

  • You will not be able to start a self-cleaning cycle if the oven lock feature is activated or if the oven’s temperature is too hot.
  • The oven door locks automatically. The display will show the cleaning time remaining. It is not be possible to open the oven door until the temperature drops to a safe/cool temperature.
  • The self-cleaning feature will not operate when the warming center is on.

3. When the self-cleaning cycle is done, End will appear in the display and the range will beep 6 times.

How to delay the start of self-cleaning

  1. Repeat steps 1 and 2 on 'How to run a self-cleaning cycle'.
  2. Select Set Delay Start.
  3. Set the time you want the oven to start self-cleaning using the dial knob.
  4. Tap START/SET.
  5. The oven will start self-cleaning at your specified time.

How to turn off the self-cleaning feature

You may find it necessary to stop or interrupt a self-cleaning cycle due to smoke in the oven.

  1. Press OFF/CLEAR.
  2. You will be able to open the oven door once the oven has cooled down for approximately 1 hour.

After a self-cleaning cycle

  • You may notice some white ash in the oven. Wipe it up with a damp cloth after the oven cools. (If white spots remain, remove them with a soap-filled steel wool pad and rinse thoroughly with a vinegar and water mixture).
  • If the oven is not clean after one cycle, repeat the cycle.
  • You cannot set the oven for cooking until the oven is cool enough for the door to unlock.

Steam-cleaning

How to set the oven for steam-cleaning:

For light cleaning, the steam-cleaning function saves time and energy. For heavierduty cleaning, use the self-cleaning function.

1. Remove all accessories from the oven.

2. Pour approximately 10 oz. (300 ml) of water onto the bottom of the empty oven and then close the oven door. Use normal water only, not distilled water.

3. Press Steam Clean

4. Tap START/SET.

When the operation is complete, the display will blink and a beep will sound.

5. Press OFF/CLEAR.

6. Clean the oven’s interior. There will be a significant amount of water remaining on the bottom of the oven after a steam-cleaning cycle. Remove the residual water with a sponge or soft dry cloth

After a steam-cleaning cycle

  • Take care when opening the door before a steam-cleaning procedure has ended. The water on the bottom is hot.
  • Open the oven door and remove the remaining water with a sponge. Do not leave the residual water in the oven for any length of time. Wipe the oven clean and dry with a soft cloth. Do not forget to wipe under the oven door seal.
  • Use a detergent-soaked sponge, a soft brush, or a nylon scrubber to wipe the oven interior. Remove stubborn residue with a nylon scourer. You can remove lime deposits with a cloth soaked in vinegar.
  • If the oven remains dirty, you can repeat the procedure once the oven has cooled.
  • For heavy residue, such as grease left over from roasting, we recommend that you rub detergent into the residue before activating the steam-cleaning function.
  • After cleaning, leave the oven door ajar at a 15° angle to allow the interior enamel surface to dry thoroughly

Care and cleaning of the oven

Oven vent

  • The oven vent is located above the right rear surface unit.
  • This area could become hot during oven use.
  • It is normal for steam to come out of the vent.
  • The vent is important for proper air circulation. Never block this vent.

Cleaning painted parts and decorative trim

  • For general cleaning, use a cloth with hot, soapy water.
  • For more difficult residue and built-up grease, apply a liquid detergent directly onto the area and leave for 30 to 60 minutes. Wipe with a damp cloth and dry. Do not use abrasive cleaners on any of these surfaces. They can scratch.

Cleaning stainless steel surfaces

  1. Shake the bottle of Stainless Steel Appliance Cleaner or Polish well.
  2. Place a small amount of Stainless Steel Appliance Cleaner or Polish on a damp cloth or damp paper towel.
  3. Clean a small area, rubbing with the grain of the stainless steel if applicable.
  4. Dry and buff with a clean, dry paper towel or soft cloth.
  5. Repeat as necessary

Oven racks

If the racks are left in the oven during a self-cleaning cycle, their color will turn slightly blue and the finish will be dull. After the self-cleaning cycle is complete and the oven has cooled, rub the sides of the racks with wax paper or a cloth containing a small amount of oil. This will help the racks glide more easily in their tracks.A

Air fry tray

To keep the Air fry tray clean, remove them from the cavity, and soak them in Lukewarm soapy water. Then, scour soil off of the Air fry tray using a plastic scouring pad.

NOTE: The air fry tray is dishwasher-safe.

CAUTION: Do not leave the air fry tray in the oven during the self-cleaning cycle. The extreme heat generated in this cycle can permanently peel off the air fry coating, their color will turn slightly blue and finish will be dull.

Oven door

  • Use soap and water to thoroughly clean the top, sides, and front of the oven door. Rinse well. You may use a glass cleaner on the outside glass of the oven door. DO NOT immerse the door in water. DO NOT spray or allow water or the glass cleaner to enter the door vents. DO NOT use oven cleaners, cleaning powders, or any harsh abrasive cleaning materials on the outside of the oven door.
  • DO NOT clean the oven door gasket. The oven door gasket is made of a woven material, which is essential for a good seal. Care should be taken not to rub, damage, or remove this gasket.

Care and cleaning of the glass cooktop

Normal daily use cleaning :

Use only a ceramic cooktop cleaner. Other creams may not be as effective. By following these steps, you can maintain and protect the surface of your glass cooktop.

  1. Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner. This helps protect the top and makes cleanup easier.
  2. Daily use of a ceramic cooktop cleaner will help keep the cooktop looking new.
  3. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.
  4. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire cooktop surface.
  5. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.

Removing burned-on residue

  1. Allow the cooktop to cool.
  2. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.
  3. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.
  4. If any residue remains, repeat the steps listed above as needed.
  5. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Removing heavy, burned-on residue

  1. Allow the cooktop to cool.
  2. Use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue.
  3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use a cleaning pad to remove any remaining residue. (Do not scrape the seal.)
  4. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Removing metal marks and scratches

  1. Be careful not to slide pots and pans across your cooktop. It will leave marks on the cooktop surface. You can remove these marks by applying ceramic cooktop cleaner with a cleaning pad for ceramic cooktops.
  2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop. You should remove this discoloration immediately or it may become permanent.

Cleaning the cooktop seal

To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner.

Potential for permanent damage to the glass surface

  • Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop. This is not covered under the warranty. You should clean the spill while it is still hot. Take special care when removing hot substances. Refer to the section below.
  • When using a scraper, be sure it is new and the razor blade is still sharp. Do not use a dull or nicked blade.

Cleaning sugary spills and melted plastic

  1. Turn off all surface units. Remove hot pans.
  2. Wearing an oven mitt, use a single-edge razor blade scraper to move the spill to a cool area of the cooktop. Remove the spill with paper towels.
  3. Any remaining spillover should be left until the surface of the cooktop has cooled.
  4. Don’t use the surface units again until all of the residue has been completely removed.

Removing and reinstalling the oven door

How to remove the door

You can remove the upper door the same way you remove the full door (NE59*785***).

CAUTION

  • The door is very heavy. Be careful when removing and lifting the door. Do not lift the door by the handle.
  • Turn the power OFF before removing the door

1. Open the door completely.

2. Pull the hinge locks down toward the door frame to the unlocked position.

3. Firmly grasp both sides of the door at the top.

4. Close the door to the door removal position, which is approximately 5 degrees from vertical (Fig.1)

5. Lift door up and out until the hinge arm is clear of the slot. (Fig.2)

How to replace the door

1. Firmly grasp both sides of the door at the top.

2. With the door at the same angle as the removal position, slide the indentation of the hinge arm into the bottom edge of the hinge slot. The notch in the hinge arm must be fully inserted into the bottom of the slot.

3. Open the door fully. If the door will not open fully, the indentation is not inserted correctly in the bottom edge of the slot.

4. Push the hinge locks up against the front frame of the oven cavity to the locked position.

5. Close the oven door.

Removing and reinstalling the storage drawer

  1. Slide open the drawer until it stops.
  2. Locate the roller guide clips on either side. Using both hands, pull down the left clip while lifting the right clip, and then remove the drawer.
  3. Clean the drawer in warm, soapy water using a cloth or soft brush. Then, rinse and dry it thoroughly.
  4. Put the drawer in the roller guides on either side, and then snap the clips into place.

Changing the oven light

The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open. When the oven door is closed, press the pad to turn it on or off. It will not work during a self-cleaning cycle.

  1. Make sure the oven and the bulb are cool.
  2. Unplug the range or disconnect the power.
  3. Turn the glass bulb cover in the back of the oven counterclockwise to remove.
  4. Turn the bulb counterclockwise to remove it from its socket.
  5. Insert a new 40 watt appliance bulb, and then turn it clockwise to tighten. Replace the bulb cover by turning clockwise.
  6. Plug in the range or reconnect the power.

CAUTION: Before changing your oven light bulb, disconnect the electrical power to the range at the main fuse or circuit breaker panel. Make sure the oven and the bulb are cool.

Troubleshooting

Installation

Problem

Possible cause

Solution

The range is not level.

The appliance has been installed improperly.

  • Place the oven rack in the center of the oven. Place a level on the oven rack. Adjust the leveling legs at the base of the range until the oven rack is level.
  • Insure the floor is level and strong and stable enough to adequately support the range.

The floor is sagging or sloping.

Contact a carpenter to correct the situation.

The kitchen cabinets are not properly aligned and make the range appear to be not level.

Insure the cabinets are square and provide sufficient room for installation.

The appliance must be accessed for servicing and cannot be moved easily.

The kitchen cabinets are not square and too close to the appliance.

Contact a builder or installer to make the appliance accessible.

Carpet is interfering with movement of the range.

Provide sufficient space so the range can be lifted over the carpet.


CONTROL DISPLAY

Problem

Possible cause

Solution

The Display goes blank.

A fuse in your home may be blown or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

The Display flashes.

There was a power failure.

Reset the clock.

COOKTOP

Problem

Possible cause

Solution

The surface units will not maintain a rolling boil or will not cook fast enough.

You may be using inappropriate cookware.

Use pans which are flat and match the diameter of the surface unit selected.

In some areas, the power (voltage) may be low.

Cover the pan with a lid until the desired heat is obtained.

The surface units will not turn on.

A fuse in your home may be blown or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

The cooktop controls are set improperly.

Check if the correct control is set for the surface unit you are using.

Areas of discoloration on the cooktop.

Food spillover was not cleaned.

Refer to the section on the care and cleaning of the glass cooktop on page 44.

The surface is hot and the model features a light-colored cooktop.

This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.

The surface unit frequently cycles on and off.

The surface unit stops glowing when changed to a lower setting.

The element will cycle on and off to maintain the power setting.

This is normal operation, and not a system failure. Use the oven as usual.

Scratches or abrasions on the cooktop surface.

The cooktop is being cleaned improperly.

Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product.

Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop.

To avoid scratches, use the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms.

Cookware has been slid across the cooktop surface.

Brown streaks or specks.

Boilovers have been cooked onto the surface.

  • Wait until the surface cools down. Then, use a scraper to remove those impurities. Use the blade scraper to remove soil.
    • See the section on the care and cleaning of the glass cooktop on page 44.

The surface unit frequently cycles on and off.

The surface unit stops glowing when changed to a lower setting.

The element will cycle on and off to maintain the power setting.

This is normal operation, and not a system failure. Use the oven as usual.

Scratches or abrasions on the cooktop surface.

The cooktop is being cleaned improperly.

Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product.

Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop.

To avoid scratches, use the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms.

Cookware has been slid across the cooktop surface.

Brown streaks or specks.

Boilovers have been cooked onto the surface.

  • Wait until the surface cools down. Then, use a scraper to remove those impurities. Use the blade scraper to remove soil.
  • See the section on the care and cleaning of the glass cooktop on page 44.


OVEN

Problem

Possible cause

Solution

The oven will not turn on.

The range is not completely plugged into the electrical outlet.

Make sure the electrical plug is inserted into a live, properly grounded outlet.

A fuse in your home may be blown or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

The oven controls have been set improperly.

See the chapter on operating the oven.

The oven is too hot.

Allow the oven to cool.

Incomplete service wiring.

Call for service.

Power outage.

Check to see if the house lights will turn on. If required, call your local electric company for service.

The oven light will not turn on.

The light bulb is loose or defective.

Tighten or replace the bulb.

The switch operating the light is broken.

Call for service.

Oven smokes excessively during broiling.

The control has not been set properly.

Refer to the section on setting oven controls.

The meat has been placed too close to the element.

Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing.

The meat has not been properly prepared.

Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact.

Grease has built up on oven surfaces.

Regular cleaning is necessary when broiling frequently.

Food does not bake or roast properly.

The oven controls have not been set correctly.

See the chapter on operating the oven.

The oven rack has been positioned incorrectly or is not level.

See the section on using the oven racks on page 30.

Incorrect cookware or cookware of improper size is being used.

The oven sensor needs to be adjusted.

See the section on adjusting the thermostat on page 38.

Food does not broil properly.

The serving size may not be appropriate.

Refer to the cooking guide for serving sizes and try again.

The rack has not been properly positioned.

See the broiling recommendation guide on page 35.

Cookware not suited for broiling.

Use suitable cookware.

In some areas, the power (voltage) may be low.

  • Preheat the broil element for 10 minutes.
  • See the broiling recommendation guide on page 35.

The oven temperature is too hot or too cold.

The oven sensor needs to be adjusted.

See the section on adjusting the thermostat on page 38.

The oven will not self-clean.

The oven temperature is too high to start a self-clean operation.

Allow the range to cool and then reset the controls.

The oven controls have been set incorrectly.

See the section on selfcleaning on page 40.

A self-cleaning cycle cannot be started if the oven lockout feature has been activated or if a radiant surface element is on.

Release the oven lockout (see page 39). Make sure all surface elements are turned off.

The oven door will not open after a selfcleaning cycle.

The oven is too hot.

Allow the oven to cool.

The oven is not clean after a self-cleaning cycle.

The oven controls were not set correctly.

See the section on selfcleaning on page 40.

The oven was heavily soiled.

Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be selfcleaned again or for a longer period of time.

Steam is coming out of the vent.

When using the convection feature, it is normal to see steam coming out of the oven vent.

This is not a system failure but normal operation.

As the number of racks or amount of food being cooked increases, the amount of visible steam will increase.

A burning or oily odor is coming from the vent.

This is normal in a new oven and will disappear in time.

  • To speed the process, set a self-cleaning cycle for a minimum of 3 hours.
  • See the section on selfcleaning on page 40.

Strong odor.

An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used.

Operate the oven at the bake setting at 400 °F for 1 hour.

Excessive smoking during a self-cleaning cycle.

There is excessive soiling in the oven.

Press OVEN OFF. Open the windows to rid the room of smoke. Wait until the selfcleaning cycle is cancelled. Wipe up the excessive soil and then start the self-cleaning cycle again.

Excessive smoking during a self-cleaning cycle.

There is excessive soiling in the oven.

Press OVEN OFF. Open the windows to rid the room of smoke. Wait until the selfcleaning cycle is cancelled. Wipe up the excessive soil and then start the self-cleaning cycle again.

Oven racks

are difficult to slide.

The shiny, silver-colored racks were cleaned in a self-cleaning cycle.

Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel.

Oven door closes faster/ slower than normal

The soft closing hinges contain a damping fluid that is affected by temperature.

  • This is normal. If the oven is in a cold environment, the door will close slower than it will in a warmer environment. A warmer than normal environment, such as when cooking, may cause the door to close slightly faster.
  • Failure of soft closing doesn’t imply a system failure. However, if the problem continues, contact a local Samsung service center.

DRAWER

Problem

Possible cause

Solution

The Drawer does not slide smoothly or drags.

The drawer is out of alignment.

Fully extend the drawer and push it all the way in. See the page 39.

The drawer is over-loaded or the load is unbalanced.

Reduce weight. Redistribute drawer contents.

The Warming drawer will not work.

A fuse in your home may be blown or circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

The controls are not set correctly.

See the chapter on using the warming drawer on page 39.

Excessive condensation in the drawer.

There is liquid present in the drawer.

Remove the liquid.

Uncovered foods.

Cover food with a lid.

The temperature is set too high.

Adjust the temperature to a lower setting.

Food dries out in the warming drawer.

Moisture is escaping.

Cover food with a lid.

The drawer is not fully closed.

Push the drawer in until the latch engages.


Information codes

OVEN

Displayed code

Possible cause

Solution

C-20

The oven sensor is open when the oven is operating.

Press OVEN OFF and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.

The oven sensor is short when the oven is operating.

C-21

This code occurs if the internal temperature rises abnormally high.

C-d1

This code occurs if the door lock is mispositioned.

C-d0

This code occurs if the Control key is short for 1 minute.

C-F0

This code occurs if communication between the

Main and Sub PBA is interrupted.

-dC-

This code appears if the partition is inserted or removed while the oven is operating.

Make sure the partition is inserted properly, and restart the oven.

If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.

C-30

The PCB sensor is open when the oven is operating.

Press OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.

The PCB sensor is short when the oven is operating.

C-31

This code occurs if the PCB temperature rises abnormally high.

Call for service.



See other models: RT21M6211SG/SA SRF644CDLS QE75Q7FGMTXZG DVG54R7600V/A3 NE59J3421SS/AC

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