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22
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Incorrect dispenser
operation
Clogged dispensers or laundry
products dispensing too soon.
Do not overll dispenser. Overlling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser
at the end of the cycle.
Fabric softener thickens as it gets older. If there becomes an
increase of fabric softener in the dispenser after a cycle, check
the age of the fabric softener and replace if needed.
Liquid chlorine bleach or fabric
softener not used in dispensers.
Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Powdered detergent not
dissolving completely
in load
Using too much HE detergent. Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Water temperature is very cold. Select a warmer wash temperature.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding
clothes. Follow the manufacturer’s instructions to avoid damage
to your items.
Error Code Appears in Display
E1 – Water inlet alarm Water level not reached after
20 minutes.
Check that the water faucets are not closed.
Check that the water pressure in the house is over 20 kPa.
Clean the inlet hose lter screens.
Check that the drain hose is not below 27½" (700 mm) from
the oor.
E2 – Draining alarm Washer is still detecting water after
draining for 8 minutes.
Check that the drain hose is not more than 39
1
⁄
3
"
(100 cm) from
the oor.
Remove any clogs from the drain hose.
E3 – Unbalanced alarm Washer may be tightly packed or
clothes are not evenly distributed.
Remove several items, rearrange load evenly around the
washplate, and restart the Spin cycle.
E4 – Open lid alarm Opening the lid during the Spin cycle. Close the lid.
E5, EA, EC, EL, or EP –
Other errors
Other Call for technical assistance – see “Assistance or Service” on the
back cover.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
TROUBLESHOOTING – WASHER (CONT.)
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