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16 49-2000253 Rev. 0
Problem Possible Cause What To Do
My new oven doesn't
cook like my old one. Is
something wrong with the
temperature settings?
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven.
For the first few uses, follow your recipe times
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new oven is too hot or too cold, you can adjust the
temperature yourself to meet your specific cooking
preference.
Food does not bake
properly
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not
level.
See the Cooking Modes section and Cooking
Guide.
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LPSURSHUVL]HEHLQJXVHG
See the Cookware section.
Oven temperature needs adjustment. See the Special Features section.
,QJUHGLHQWVXEVWLWXWLRQ Substituting ingredients can change the recipe
outcome.
Food does not broil
properly
Oven controls improperly set. Make sure you select the appropriate broil mode.
,PSURSHUUDFNSRVLWLRQEHLQJXVHG See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended.
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low.
Preheat the broil element for 10 minutes.
Oven temperature too hot
or too cold
Oven temperature needs adjustment. See the Special Features section.
Oven does not work or
appears not to work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. 6HHWKH8VLQJWKH2YHQVHFWLRQ
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH6HH
the Special Features section.
“Crackling” or “popping”
sound
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range making
a "clicking" noise when
using my oven?
Your range has been designed to
maintain a tighter control over your oven's
temperature. You may hear your oven's
heating elements "click" on and off more
frequently than in older ovens to achieve
better results during baking, broiling, and
self-clean cycles.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Sometimes the oven takes
longer to preheat to the
same temperature
Cookware or food in oven The cookware or food in the oven will cause the
oven to take longer to preheat. Remove items to
reduce preheat time.
1XPEHURIUDFNVLQRYHQ Adding more racks to the oven will cause the oven
to take longer to preheat. Remove some racks.
Troubleshooting tips ... %HIRUH\RXFDOOIRUVHUYLFH
Save time and money! Review the charts on the following pages or visit GEAppliances.com/ge/service-and-
support/cookingproducts.htm for helpful articles and support videos before you call for service.
TROUBLESHOOTING TIPS
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