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- Owner's manual - (English, French, Spanish)
- What’s included
- Operations
- Maintenance
- Troubleshooting
Table of contents
Owner Manual Dryer
What’s included
Make sure all the parts are included in the product package. If you have a problem with the dryer or the accessories, contact a local Samsung service center or the retailer.
Dryer at a glance
- Control panel
- Worktop
- Filter
- Door
- Exhaust duct
Operations
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the “Safety information“ before operating this appliance.
Feature panel
NOTE: Extremely tangled items finished by the washer may degrade the drying efficiency or cause the door to open. We recommend that you untangle the items before drying. Do not put objects on the dryer, especially on the feature panel.
CAUTION: Do not spray water to the feature panel. This may cause a system failure.
Simple steps to start
- Press POWER to turn on the dryer.
- Press to select a cycle in the left-most panel.
- Change the cycle settings (Dry Level, Temp. and Time) as necessary.
- Optionally, you can activate options available by pressing the relevant button (Anti Static, Eco Dry, Mixed Load Bell, and/or Wrinkle Prevent).
- Press START/PAUSE. The dryer indicator turns on with an estimated cycle time on the display.
To change the cycle during operation
- Press START/PAUSE to stop operation.
- Select a different cycle.
- Press START/PAUSE again to start the new cycle.
Cycle overview
Sensor Dry
Steam Dry
Manual Dry
Drying guide
The best way to dry items is to follow the instructions on the care label. If no drying instructions are provided, see the following table for reference.
WARNING - Do not dry:
- Fiberglass items (curtains, draperies, etc.)
- Woolens, unless recommended on the label
- Items spotted or soaked with vegetable or cooking oils
Special features
Child Lock
Child Lock prevents children from playing with the dryer. When Child Lock is activated, all buttons except for the POWER button are disabled.
To activate/deactivate Child Lock, simultaneously press and hold Dry Level and Temp. for 3 seconds.
NOTE: Once Child Lock is activated, it will remain active even after you restart the dryer.
If other buttons, except for the POWER button, do not respond, check the Child Lock indicator. If the indicator is on, follow the instructions above to turn Child Lock off.
Drum Light
To turn on the drum light while the dryer is running, press and hold Time for 3 seconds.
NOTE: After 2 minutes of inactivity, the drum light automatically turns off.
Sound On/Off
To turn off the dryer’s notification beeps and melodies, press and hold l Mixed Load Bell for 3 seconds.
To unmute the dryer, press and hold Mixed Load Bell again for 3 seconds.
NOTE: This function remains active even after you restart the dryer.
Smart Care
If the dryer displays an information code, you can use Smart Care to check the status of the dryer on a smartphone. To use Smart Care, you must have the Samsung Smart Care app installed on your smartphone.
NOTE: Smart Care is optimized for Samsung Galaxy and Apple iPhones. (Not compatible with some models).
Download the Samsung Smart Care app from the Google Play Store or Apple App store (Search term: “Samsung Smart Washer/Dryer”), and install it on your smartphone.
If an information code appears on the dryer, follow these steps:
- Press and hold Wrinkle Prevent for 3 seconds to activate Smart Care. The Smart Care indicator turns on.
- Open the Smart Care app on your smartphone.
- Put the smartphone’s camera close to the display of the dryer. The app automatically recognizes the information code, and displays suggestions on your smartphone.
- If the smartphone fails to recognize the information code more than twice, type the information code manually into the Smart Care app.
CAUTION
- If light is reflected on the display of the dryer, the smartphone may not recognize the information code.
- If you hold the smartphone at an angle to the dryer’s display, the smartphone may not recognize the information code. For best results, hold the smartphone so that the front of the panel and the smartphone are parallel or nearly parallel.
- After you use this function, the dryer will delete the record of the information code from its code log.
Maintenance
Keep the dryer clean to prevent decreased performance and to lengthen its life.
WARNING: The control board and inlet valve are intentionally not grounded and may present a risk of electric shock only during servicing.
Service personnel - Do not contact these parts while the dryer is energized.
Cleaning
Feature panel
- Clean with a soft, damp cloth. Do not use abrasive substances.
- Do not spray liquid cleaning agents directly on the display of the dryer.
- Some laundry pre-treatment soil and stain removers may damage the feature panel.
- When using liquid cleaning agents, apply them to the cleaning cloth. Do not apply them directly to the dryer. Wipe up any spills or overspray immediately.
Tumbler
- Remove any stains from the tumbler with an all-purpose cleaner.
- Tumble old towels or rags to remove any remaining stains or cleaning substances. Stains may still be visible, but will not affect subsequent loads.
Powder coat tumbler
To clean the powder coat tumbler, use a damp cloth with a mild, non-abrasive cleaner suitable for easily marred surfaces. Remove cleaner residue and dry with a clean cloth.
Dryer exterior
- Clean with a soft, damp cloth. Do not use abrasive substances.
- Protect the surface from sharp objects.
- Do not place any heavy or sharp objects or a detergent container on the dryer. They can scratch or damage the top cover of the dryer.
- The dryer has a high-gloss finish on the entire surface. Be careful not to scratch or damage the surface.
Exhaust system
- Check and clean the exhaust system on a yearly or regular basis to maintain optimum performance.
- The external exhaust hood must be cleaned more frequently to ensure a proper air flow.
Troubleshooting
Checkpoints
If the dryer operates abnormally, first check the list of problems in the table below and try the suggested actions.
Problem |
Action |
---|---|
Does not run. |
|
Does not heat. |
|
Does not dry. |
|
Is noisy. |
|
Dries unevenly. |
|
Has odors. |
|
Lint on clothes. |
|
Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release). |
|
Water drips from the nozzle when Steam Cycle starts. |
|
Sprayed water is not visible during Steam Cycles. |
|
Extended time. |
|
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To determine what you should do, check the list of codes in the table below, and then try the suggested actions.
Code |
Action |
dC |
Operating the dryer with the door open.
|
FC |
Invalid power source frequency
|
AC |
Electronic control problem (Invalid Communication).
|
HC |
High temperature heating check
|
9C1 |
The electronic control needs to be checked.
|
tC |
The Thermistor1 resistance is very low or high.
|
tC5 |
The Thermistor2 resistance is very low or high.
|
dF |
Incorrect door switch.
|
See other models: DVE52M8650V/A3 DVG52M8650V/A3 DVG52M8650W/A3 DVE45M5500P/A3 DVG45M5500P/A3