Basic User’s Guide
MFC-J4310DW
MFC-J4410DW
MFC-J4610DW
Version A
USA/CAN
If you need to call Customer Service
Complete the following information for future reference:
Model Number: MFC-J4310DW, MFC-J4410DW and
MFC-J4610DW (Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration/
.
© 2012 Brother Industries, Ltd. All rights reserved.
i
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
For your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
NOTE
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada: 1-877-BROTHER
(514) 685-4898 (assistance via fax)
ii
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit us at http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
NOTE
In Canada only Visa and MasterCard are accepted.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
iii
Accessories and Supplies
1
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
2
Ledger paper can only be used in the Manual Feed Slot.
Description Item
Ink Cartridge Super High Yield <black>
LC107BK (Prints approx. 1,200 pages)
1
Ink Cartridge Super High Yield <yellow>
LC105Y (Prints approx. 1,200 pages)
1
Ink Cartridge Super High Yield <cyan> (blue)
LC105C (Prints approx. 1,200 pages)
1
Ink Cartridge Super High Yield <magenta> (red)
LC105M (Prints approx. 1,200 pages)
1
Ink Cartridge High Yield <black>
LC103BK (Prints approx. 600 pages)
1
Ink Cartridge High Yield <yellow>
LC103Y (Prints approx. 600 pages)
1
Ink Cartridge High Yield <cyan> (blue)
LC103C (Prints approx. 600 pages)
1
Ink Cartridge High Yield <magenta> (red)
LC103M (Prints approx. 600 pages)
1
Premium Plus Glossy Photo Paper
(Ledger size / 20 sheets)
2
BP71GLGR
(Letter size / 20 sheets) BP71GLTR
(4" 6" size / 20 sheets) BP71GP20
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets) BP60MPLTR (USA only)
Plain Inkjet Paper
(Ledger size / 100 sheets)
2
BP60PLGR (USA only)
Telephone Line Cord LG3077001 (USA only)
Basic User's Guide LEL074001 (English for USA and Canada)
LEL074002 (French for Canada)
CD ROM for Windows
®
& Mac
LED934001 (MFC-J4310DW)
LED946001 (MFC-J4410DW)
LED936001 (MFC-J4610DW)
iv
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
v
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
vi
User's Guides and where do I find them?
1
Visit us at http://solutions.brother.com/.
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Read the Safety Instructions
before you set up your machine. See this Guide for
trademarks and legal limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your machine,
and installing the drivers and software for the
operating system and connection type you are
using.
Printed / In the box
Basic User’s Guide Learn the basic Fax, Copy, Scan and PhotoCapture
Center™ operations and how to replace
consumables. See troubleshooting tips.
Printed / In the box
Advanced User’s Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and performing
routine maintenance.
PDF file / CD-ROM
Software User’s Guide Follow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, Web Services (Scan), and
using the Brother ControlCenter utility.
PDF file / CD-ROM
Network User’s Guide This Guide provides useful information about wired
and wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your machine and
detailed troubleshooting tips.
PDF file / CD-ROM
Web Connect Guide This Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images, printing
data and uploading files directly to Internet services.
PDF file / Brother
Solutions Center
1
AirPrint Guide This Guide provides information for using AirPrint to
print from Mac OS X v10.7.x and your iPhone, iPod
touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
PDF file / Brother
Solutions Center
1
Google Cloud Print Guide
This Guide provides information about how to use
Google Cloud Print™ services for printing over the
Internet.
PDF file / Brother
Solutions Center
1
Wi-Fi Direct™ Guide This Guide provides information about how to
configure and use your Brother machine for wireless
printing directly from a mobile device supporting the
Wi-Fi Direct™ standard.
PDF file / Brother
Solutions Center
1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi network.
PDF file / Brother
Solutions Center
1
vii
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide......................................................................................... 2
Viewing User’s Guides ....................................................................................2
Accessing Brother Support (Windows
®
)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
1.8" Touchscreen LCD ....................................................................................8
Basic Operations ............................................................................................. 9
Shortcut Settings .................................................................................................10
Adding Shortcuts ........................................................................................... 11
Changing Shortcuts .......................................................................................11
Deleting Shortcuts ......................................................................................... 12
Using Shortcuts .............................................................................................12
2 Loading paper 13
Loading paper and other print media...................................................................13
Loading paper in paper tray #1......................................................................13
Loading smaller paper (Photo, Photo L and envelopes) ...............................16
Loading paper in paper tray #2 (MFC-J4610DW) ......................................... 20
Loading paper in the manual feed slot ..........................................................22
Unprintable area ............................................................................................ 26
Paper settings......................................................................................................27
Paper Size and Type (MFC-J4310DW and MFC-J4410DW) ........................ 27
Paper Size and Type (MFC-J4610DW)......................................................... 28
Tray use in Copy mode (MFC-J4610DW) .....................................................28
Tray use in Fax mode (MFC-J4610DW)........................................................29
Acceptable paper and other print media..............................................................29
Recommended print media ...........................................................................30
Handling and using print media ..................................................................... 30
Choosing the right print media.......................................................................31
3 Loading documents 34
How to load documents .......................................................................................34
Using the ADF (MFC-J4410DW and MFC-J4610DW) .................................. 34
Using the scanner glass ................................................................................ 35
Unscannable area .........................................................................................36
viii
4Sending a fax 37
How to send a fax ................................................................................................37
Stop faxing.....................................................................................................38
Setting scanner glass size for faxing .............................................................38
Color fax transmission ...................................................................................39
Canceling a fax in progress ...........................................................................39
Transmission Verification Report...................................................................39
5 Receiving a fax 41
Receive Modes....................................................................................................41
Choose the correct Receive Mode ................................................................41
Using Receive Modes..........................................................................................43
Fax Only ........................................................................................................43
Fax/Tel...........................................................................................................43
Manual...........................................................................................................43
External TAD .................................................................................................43
Receive Mode settings ........................................................................................44
Ring Delay .....................................................................................................44
F/T Ring Time (Fax/Tel mode only)...............................................................44
Easy Receive................................................................................................. 45
6 Telephone services and external devices 46
Telephone services..............................................................................................46
Voice Mail ......................................................................................................46
Distinctive Ring..............................................................................................47
Voice over Internet Protocol (VoIP) ...............................................................49
Connecting an external TAD (telephone answering device)................................50
Connections...................................................................................................51
Recording an outgoing message (OGM) on the external TAD......................51
Multi-line connections (PBX) .........................................................................52
External and extension telephones......................................................................52
Connecting an external or extension telephone ............................................52
Using external and extension telephones......................................................53
Using a non-Brother cordless external telephone .........................................53
Using remote codes.......................................................................................53
7 Dialing and storing numbers 55
How to dial ...........................................................................................................55
Manual dialing ...............................................................................................55
Speed Dialing ................................................................................................55
Fax Redial .....................................................................................................55
Storing numbers ..................................................................................................56
Storing a pause .............................................................................................56
Storing Speed Dial numbers..........................................................................56
Changing Speed Dial names or numbers......................................................57
ix
8 Making copies 58
How to copy......................................................................................................... 58
Stop copying.................................................................................................. 58
Copy options........................................................................................................58
Paper Type ....................................................................................................59
Paper Size .....................................................................................................59
Tray Select (MFC-J4610DW) ........................................................................60
9 PhotoCapture Center™: Printing photos from a memory card or
USB Flash memory drive 61
PhotoCapture Center™ operations (PHOTO mode) ...........................................61
Using a memory card or USB Flash memory drive .......................................61
Getting started ..................................................................................................... 62
Print Images.........................................................................................................64
View Photos................................................................................................... 64
PhotoCapture Center™ print settings.................................................................. 64
How to scan to a memory card or USB Flash memory drive............................... 65
10 How to print from a computer 66
Printing a document.............................................................................................66
11 How to scan to a computer 67
Before scanning................................................................................................... 67
Scanning a document as a PDF file using ControlCenter4 (Windows
®
) .............68
How to change the machine’s Scan mode settings for PDF scanning ................71
How to scan a document as a PDF file using the Touchscreen .................... 73
A Routine maintenance 74
Replacing the ink cartridges ................................................................................ 74
Cleaning and checking the machine....................................................................77
Cleaning the scanner.....................................................................................77
Cleaning the print head .................................................................................78
Checking the print quality .............................................................................. 78
Checking the print alignment ......................................................................... 80
x
B Troubleshooting 81
Identifying the problem ........................................................................................81
Error and Maintenance messages.......................................................................83
Error animation ..............................................................................................92
Transferring your faxes or Fax Journal report ...............................................92
Document jam (MFC-J4410DW and MFC-J4610DW)...................................93
Printer jam or paper jam ................................................................................95
If you are having difficulty with your machine ....................................................102
Dial Tone ....................................................................................................115
Telephone line interference / VoIP ..............................................................115
Machine Information ..........................................................................................116
Checking the serial number.........................................................................116
Reset functions............................................................................................116
How to reset the machine............................................................................116
C Settings and features tables 117
Using the Settings Tables..................................................................................117
Memory Storage ................................................................................................117
Settings tables ...................................................................................................118
Features tables ..................................................................................................135
Entering Text .....................................................................................................152
Inserting spaces .........................................................................................152
Making corrections ......................................................................................152
Repeating letters .........................................................................................152
D Specifications 153
General ..............................................................................................................153
Print media.........................................................................................................156
Fax .....................................................................................................................158
Copy ..................................................................................................................159
PhotoCapture Center™ .....................................................................................160
PictBridge .......................................................................................................... 161
Scanner .............................................................................................................162
Printer ................................................................................................................163
Interfaces ...........................................................................................................164
Network..............................................................................................................165
Computer requirements ..................................................................................... 166
Consumable items .............................................................................................167
EIndex 168
xi
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
IMPORTANT NOTE
Memory Storage
Volume Settings
Automatic Daylight Saving Time
Sleep Mode
Touchscreen LCD
Dial Prefix
2 Security features
Secure Function Lock 2.0
3Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
Memory Receive (Black & White only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Dialing and storing numbers
Voice operations
Additional dialing operations
Additional ways to store numbers
6Printing reports
Fax reports
Reports
7 Making copies
Copy options
8 PhotoCapture Center™:
Printing photos from a
memory card or USB Flash
memory drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
9 Printing photos from a
camera
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
CIndex
xii
1
1
1
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General information 1
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how you should respond to a
situation that may arise or give tips about
how the operation works with other
features.
Electrical Hazard icons alert you to
possible electrical shock.
Bold Bold typeface identifies the dial
pad numbers of the
Touchpanel and buttons on
your computer screen.
Italics Italicized typeface emphasizes
an important point or refers
you to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
Touchscreen of the machine.
Chapter 1
2
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced features for Fax,
Copy, PhotoCapture Center™, Printer,
Scanner, PC-Fax, and Network. When you
are ready to learn detailed information about
these operations, you can read the
Advanced User’s Guide,
Software User’s Guide and
Network User’s Guide that are on the
CD-ROM.
Viewing User’s Guides 1
(Windows
®
) 1
To view the documentation, from ,
All Programs, select Brother, MFC-XXXX
(where XXXX is your model name) from the
programs group, and then choose
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
NOTE
If the Brother screen does not appear, go
to Computer (My Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM
Top Menu will appear.
d Click User’s Guides.
e Click PDF documents. If the country
screen appears, select your country.
After the list of User’s Guides appears,
choose the guide you want to read.
(Macintosh) 1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the User’s Guides icon.
c Choose your language.
d Click User’s Guides. If the country
screen appears, choose your country.
e After the list of User’s Guides appears,
choose the Guide you want to read.
General information
3
1
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE
How-to-Guides
(Windows
®
)
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from
the Help section in the PaperPort™ 12SE
application.
Presto! PageManager User’s Guide
(Macintosh)
NOTE
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/
brother/PM9SEInstaller_BR_multilang.dmg
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
How to find Network setup
instructions
1
Your machine can be connected to a wireless
or wired network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or
AOSS™
(See Quick Setup Guide.)
More information about network setup
(See Network User’s Guide.)
Chapter 1
4
Accessing Brother
Support (Windows
®
) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers on page i and on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com/
),
click Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall
(http://www.brothermall.com/
)
for additional product and services
information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/
)
for additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information
(http://solutions.brother.com/
),
click Brother Solutions Center.
To visit our website for genuine Brother
Supplies
(http://www.brother.com/original/
),
click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/
)
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
To return to the Top Menu, click Back or
if you are finished, click Exit.
General information
5
1
Accessing Brother
Support (Macintosh)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
To access the Brother Web Connect
page, click Brother Web Connect.
To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/
),
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/
),
click Brother Solutions Center.
To visit our website for genuine Brother
Supplies
(http://www.brother.com/original/
),
click Supplies Information.
Chapter 1
6
Control panel overview 1
MFC-J4310DW, MFC-J4410DW and MFC-J4610DW have the same 1.8"
Touchscreen LCD and Touchpanel
1
. 1
1
This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used.
NOTE
Most of the illustrations in this User’s Guide show the MFC-J4410DW.
1 1.8" Touchscreen LCD (Liquid Crystal
Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing them as
they are displayed on this screen.
You can adjust the angle of the Touchscreen
LCD and Touchpanel by lifting it. To lower this
control panel, push the release button that is
located behind the mark, as shown in the
illustration.
1
General information
7
1
2 Touchpanel:
The LEDs on the Touchpanel only light up
when they are available for use.
Back
Press to go back to the previous menu
level.
Press to return to the Home screen.
Cancel
Press to cancel an operation when
illuminated in red.
s or t
Press to display the previous or next page.
The Up and Down arrows do not light up
when there is only one page.
Shortcut
Press to use preset Shortcut settings.
These are always lit, even when you have
not yet added your Shortcut settings. Press
to display instructions about how to set up
a Shortcut.
Dial Pad
Press the numbers on the Touchpanel to
dial telephone or fax numbers and to enter
the number of copies.
Warning icon
The warning icon lights up when there
is an error or maintenance message. Press
to view the instruction on the
Touchscreen. For information about error
messages, see Error and Maintenance
messages on page 83.
4
3
2
Chapter 1
8
3
The WiFi light is on when the network interface
is set to WLAN.
4 Power On/Off
Press to turn the machine on.
Press and hold down to turn the machine
off. The Touchscreen LCD will show
Shutting Down and will stay on for a few
seconds before turning itself off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off using , it will still
periodically clean the print head to maintain
print quality. To prolong the life of the print
head, provide better ink efficiency and maintain
print quality, you should keep your machine
connected to the power at all times.
1.8" Touchscreen LCD 1
The Touchscreen LCD shows the machine’s
status when the machine is idle.
1 Ink
Lets you see the available ink volume. Also,
lets you access the Ink menu.
will not appear if received faxes are in
the memory.
2 Fax
Lets you access Fax mode.
3 Copy
Lets you access Copy mode.
4 Settings
Lets you access the full Settings menu.
5 Scan
Lets you access Scan mode.
6 Web
Lets you connect the Brother machine to an
Internet service when you press t, and then
press .
For more information,
see the Web Connect Guide.
7 Photo
Lets you access Photo mode when you press
t, and then press .
8 Receive Mode
Lets you see the current Receive Mode.
Fax (Fax Only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
5
2
3
4
1
6
10
9
7
8
General information
9
1
9 Wireless Status
A four-level indicator on the Ready mode
screen shows the current wireless signal
strength if you are using a wireless connection.
If you see at the top on the screen, you
can easily configure the wireless settings by
pressing it. For more information, see Quick
Setup Guide.
10 Faxes in memory
Shows how many received faxes are in the
memory.
The warning icon appears when there is
an error or maintenance message. For
information about error messages, see Error
and Maintenance messages on page 83.
NOTE
When the Distinctive Ring feature is
turned on, the Touchscreen shows D/R.
For more information, see Distinctive Ring
on page 47.
Basic Operations 1
To operate the Touchscreen LCD, press your
finger on the Touchscreen to operate it. To
display and access all the settings and
features tables and the available options,
press s or t on the Touchpanel to scroll
through them.
IMPORTANT
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps show how to change a
setting in the machine. In this example the
Receive Mode setting is changed from
Fax Only to Fax/Tel.
a Press (Settings).
b Press s or t on the Touchpanel to
display Initial Setup.
c Press Initial Setup.
d Press s or t to display
Receive Mode.
e Press Receive Mode.
f Press s or t to display Fax/Tel.
0Max
Chapter 1
10
g Press Fax/Tel.
NOTE
Press if you want to go back to the
previous level.
h Press .
Shortcut Settings 1
You can add the fax, copy and scan settings
you use most frequently by setting them as
your Shortcuts. Later you can recall and
apply these settings quickly and easily. You
can add three Shortcuts.
The following settings can be included in a
fax, copy or scan Shortcut:
Copy
Quality
Paper Type
Paper Size
Tray Select
1
Enlarge/Reduce
Density
Stack/Sort
Page Layout
2-sided Copy
Advanced Settings
Fax
Address
Fax Resolution
Contrast
Color Setting
Batch TX
Real Time TX
Overseas Mode
Glass Scan Size
Scan (Scan to Media)
Scan Type
Resolution
File Type
File Name
Remove Background
Scan (Scan to Network)
Scan (Scan to FTP)
1
MFC-J4610DW only
General information
11
1
Adding Shortcuts 1
a Press (Settings).
b Press s or t on the Touchpanel to
display Shortcut Settings.
Press Shortcut Settings.
c Press , or where you have not
added a Shortcut.
NOTE
-Blank- will appear as the name of
available Shortcuts.
d Read the information on the
Touchscreen, and then press Next to
display the modes Copy, Fax and Scan.
e Press Copy, Fax or Scan for the mode
of your new Shortcut.
If you press Scan, press s or t to
display Scan to Media,
Scan to Network or Scan to FTP,
and then press the type of scan you
want to set.
Do one of the following.
If you press Scan to Media, go to
step f.
If you press Scan to Network or
Scan to FTP, press s or t to
display the Profile Name, and then
press it. Go to step i.
f Press s or t to display the available
settings for the mode you chose in
step e, and then press the setting you
want to change.
g Press s or t to display the available
options for the setting, and then press
the new option you want to set.
Repeat steps f and g until you have
chosen all the settings for this Shortcut.
h When you are finished choosing
settings, press OK.
i Enter a name for the Shortcut using the
keyboard on the Touchscreen. (To help
you enter letters, see Entering Text
on page 152.)
Press OK.
j Press s or t to review and confirm the
displayed list of settings you have
chosen.
Do one of the following:
Press Yes to save your Shortcut. Go
to step k.
Press No to return to step f.
k Read the information on the
Touchscreen, and then confirm it by
pressing OK.
l Press .
NOTE
-Blank- appears when accessing
through Settings.
Changing Shortcuts 1
You can change the settings in a Shortcut.
a Press (Settings).
b Press s or t on the Touchpanel to
display Shortcut Settings.
Press Shortcut Settings.
c Press the Shortcut , or that
you want to change.
d Press Change.
e Read the information on the
Touchscreen, and then press Yes to
confirm.
f Press s or t to display the current
settings for this Shortcut, and then press
the setting you want to change.
Chapter 1
12
g Press s or t to display the available
options for the setting, and then press
the new option you want to set.
Repeat steps f and g to change other
settings as needed.
h When you are finished changing
settings, press OK.
i To edit the name, hold down to
delete the current name, and then enter
a new name using the keyboard on the
Touchscreen. (To help you enter letters,
see Entering Text on page 152.)
Press OK.
j Press s or t to review and confirm the
displayed list of settings for this
Shortcut, and then press Yes to save
your changes.
k Read the information on the
Touchscreen, and then confirm it by
pressing OK.
l Press .
NOTE
-Blank- appears when accessing
through Settings.
Deleting Shortcuts 1
You can delete a Shortcut.
a Press (Settings).
b Press s or t on the Touchpanel to
display Shortcut Settings.
Press Shortcut Settings.
c Press the Shortcut ( , or ) that
you want to delete.
d Press Delete to delete the Shortcut
that you chose in step c.
Press Yes to confirm.
e Press .
NOTE
-Blank- appears when accessing
through Settings.
Using Shortcuts 1
The Shortcuts are always
displayed on the Touchpanel. To use a
Shortcut, simply press it on the Touchpanel.
13
2
2
Loading paper and
other print media
2
CAUTION
DO NOT carry the machine by holding the
scanner cover, the Jam Clear Cover, the
manual feed slot cover, or the control panel.
Doing this may cause the machine to slip
out of your hands. Carry the machine by
sliding your hands into the handhold
indentations located on each side of the
machine.
For detailed information, see Product
Safety Guide.
NOTE
(For MFC-J4610DW)
For tray #2 (lower tray), see Loading
paper in paper tray #2 (MFC-J4610DW)
on page 20.
Loading paper in paper
tray #1 2
Load only one size of paper and one type of
paper in the paper tray at a time.
a Pull the paper tray completely out of the
machine.
NOTE
• If the paper support flap (1) is open, close
it, and then slide the paper support (2) into
the output paper tray cover.
• When you load a different paper size in
the tray, you will need to change the paper
size setting in the machine at the same
time.
(MFC-J4310DW and MFC-J4410DW:
See Paper Size on page 27.)
(MFC-J4610DW: See Paper Size and
Type (MFC-J4610DW) on page 28.)
• You can choose from various types of
paper and sizes, depending on the
orientation. For more information about
paper types, sizes and orientation, see
Paper orientation and capacity of the
paper trays on page 32.
Loading paper 2
2
1
Chapter 2
14
b Open the output paper tray cover (1).
c Gently press and slide the paper
guides (1) to fit the paper size.
Make sure that the triangular mark (2)
on the paper guide (1) lines up with the
mark for the paper size you are using.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
NOTE
Always make sure that the paper is not
curled or wrinkled.
e Gently put the paper into the paper tray
print side down.
Check that the paper is flat in the tray.
Using Letter, A4 or Executive
Landscape orientation
2
IMPORTANT
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
1
1
2
Loading paper
15
2
NOTE
• If you are using paper that is 5.8 8.3 in.
or smaller, you must load the paper in
portrait orientation.
For more information, see Loading
smaller paper (Photo, Photo L and
envelopes) on page 16.
• If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack, the
machine may feed multiple pages.
• For more information about paper
orientation, see Paper orientation and
capacity of the paper trays on page 32.
f Gently adjust the paper guides (1) to fit
the paper.
Make sure the paper guides touch the
sides of the paper.
g Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Overfilling the paper tray may cause
paper jams.
h Close the output paper tray cover.
i Slowly push the paper tray completely
into the machine.
1
1
Chapter 2
16
j While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
NOTE
If you are using paper that is longer than
Letter size or envelopes with the flap on
the short edge, close the paper support
flap.
Loading smaller paper
(Photo, Photo L and
envelopes) 2
Portrait orientation
(5.8 8.3 in. or smaller size paper)
IMPORTANT
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
2
1
Loading paper
17
2
About envelopes 2
Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m
2
).
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use the following types of
envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Loading envelopes 2
a Before loading, press the corners and
sides of the envelopes to make them as
flat as possible.
IMPORTANT
If envelopes are “double-feeding,” put one
envelope in the paper tray at a time.
Glue Double flaps
Chapter 2
18
b Put envelopes in the paper tray with the
address side down. If the envelope flaps
are on the long edge, load the
envelopes with the flap on the left, as
shown in the illustration. Gently press
and slide the paper guides (1) to fit the
size of the envelopes.
NOTE
• If you are using envelopes with the flap on
the short edge, insert envelopes in the
paper tray as shown in the illustration.
• If you are using envelopes with the flap on
the short edge, close the paper support
flap.
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
2
a Open the envelope flap.
b Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
1
Loading paper
19
2
c Select Reverse Print (Windows
®
) or
Reverse page orientation (Macintosh)
in the printer driver’s dialog box, and
then adjust the size and margin in your
application.
(See Software User’s Guide: Printing
(Windows
®
).)
(See Software User’s Guide: Printing
and Faxing (Macintosh).)
Loading Photo and Photo L paper 2
a Before loading, press the corners and
sides of the Photo and Photo L paper to
make them as flat as possible.
IMPORTANT
If Photo (4 6 in.) or Photo L (3.5 5in.)
paper is “double-feeding,” put one sheet of
Photo or Photo L paper in the paper tray at
a time.
b Do one of the following:
If you put Photo L (3.5 5 in.) in the
paper tray, lift up the
Photo L stopper (1).
If you put Photo (4 6 in.) in the
paper tray, lift up the
Photo stopper (2).
Gently press and slide the paper
guides (3) to fit the paper size.
c Close the output paper tray cover.
d Put Photo or Photo L paper in the paper
tray print side down.
e Open the output paper tray cover (1).
1
2
3
3
1
Chapter 2
20
f Gently adjust the paper guides (1) to fit
the paper.
Make sure the paper guides touch the
sides of the paper.
g Close the output paper tray cover.
Loading paper in paper
tray #2 (MFC-J4610DW) 2
NOTE
• You can only use plain paper sizes Letter
or A4 in Tray #2.
• For more information about paper
orientation, see Paper orientation and
capacity of the paper trays on page 32.
a Pull the paper tray completely out of the
machine.
b Gently press and slide the paper
guides (1) to fit the paper size.
Make sure that the triangular mark (2)
on the paper guide (1) lines up with the
mark for the paper size you are using.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
NOTE
Always make sure that the paper is not
curled.
1
1
2
Loading paper
21
2
d Gently put the paper into the paper tray
print side down.
Check that the paper is flat in the tray.
Landscape orientation
2
IMPORTANT
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
NOTE
If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack, the
machine may feed multiple pages.
e Gently adjust the paper guides (1) to fit
the paper.
Make sure the paper guides touch the
sides of the paper.
f Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Overfilling the paper tray may cause
paper jams.
1
1
Chapter 2
22
g Slowly push the paper tray completely
into the machine.
h Pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
Loading paper in the manual
feed slot 2
You can load special print media into this slot
one sheet at a time. Use the manual feed slot
to print or copy on Ledger, A3, Legal, Letter,
A4, Executive, A5, A6, envelopes, Photo
(4 6 in.), Photo L (3.5 5 in.), Photo 2L
(5 7 in.) and Index Card (5 8in.).
NOTE
• The machine turns on Manual Feed mode
when you put paper in the manual feed
slot.
• If you are using paper that is longer than
Letter size or envelopes with the flap on
the short edge, close the paper support
flap.
2
1
Loading paper
23
2
a Open the manual feed slot cover.
b Slide the manual feed slot paper guides
to match the width of the paper you are
going to use.
NOTE
The paper mark (1) in portrait orientation
is on the right side of the manual feed slot,
and the mark (2) in landscape orientation
is on the left side of it.
When you slide the paper guides, confirm
that they are in these positions.
2
1
Chapter 2
24
c Put only one sheet of paper in the
manual feed slot with the side to be
printed on face up.
Using Ledger, A3, Legal, A5, A6,
envelopes, Photo, Photo L, Photo 2L
or Index Card
Portrait orientation
2
Using Letter, Executive or A4
Landscape orientation 2
IMPORTANT
• DO NOT put more than one sheet of paper
in the manual feed slot at any one time.
Doing this may cause a paper jam. Even if
you are printing multiple pages, do not
feed the next sheet of paper until the
Touchscreen shows a message
instructing you to feed the next sheet.
• DO NOT put paper in the manual feed slot
when you are printing from the paper tray.
Doing this may cause a paper jam.
• For more information about paper
orientation, see Paper orientation and
capacity of the paper trays on page 32.
d Using both hands, gently adjust the
manual feed slot paper guides to fit the
paper.
Loading paper
25
2
NOTE
• DO NOT press the paper guides too tightly
against the paper. Doing this may cause
the paper to fold.
• Place the paper in the center of the
manual feed slot between the paper
guides. If the paper is not centered, pull it
out and insert it again at the center
position.
e Using both hands, put one sheet of
paper in the manual feed slot until the
front edge touches the paper feed roller.
Let go of the paper when you hear the
machine pull it in a short distance. The
Touchscreen will show
Manual Feed Slot ready.
NOTE
• When loading an envelope or a sheet of
thick paper, push the envelope into the
manual feed slot until you feel it grab the
envelope.
• When you are feeding Legal, Ledger or A3
size paper in the manual feed slot, the
machine holds the printed page after
printing so that the page does not fall.
Once printing is complete, pull out the
printed page and press OK.
f If the data does not fit on one sheet, the
Touchscreen will prompt you to load
another sheet of paper. Place another
sheet of paper in the manual feed slot,
and then press OK on the Touchscreen.
NOTE
• Make sure printing has finished before you
close the manual feed slot cover.
• When paper is placed in the manual feed
slot, the machine will only print from the
manual feed slot.
• Paper inserted in the manual feed slot
while a test page, fax or report is being
printed will be ejected.
• During the machine's cleaning process,
paper you place in the manual feed slot
will be ejected. Wait until the machine
finishes its cleaning, and then put the
paper into the manual feed slot again.
Chapter 2
26
Unprintable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the
shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
(See Software User’s Guide: Printing (Windows
®
).)
(See Software User’s Guide: Printing and Faxing (Macintosh).)
NOTE
The Borderless feature is not available for envelopes and 2-sided printing.
Cut-Sheet Paper Envelopes
Top (1) Left (2) Bottom (3) Right (4)
Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Envelopes 0.87 in. (22 mm) 0.12 in. (3 mm) 0.87 in. (22 mm) 0.12 in. (3 mm)
1
3
24
1
3
42
Loading paper
27
2
Paper settings 2
Paper Size and Type
(MFC-J4310DW and
MFC-J4410DW) 2
Paper Type 2
To get the best print quality, set the machine
for the type of paper you are using.
a Press (Settings).
b Press s or t on the Touchpanel to
display General Setup.
c Press General Setup.
d Press s or t to display Paper Type.
e
Press Paper Type.
f Press s or t to display Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency,
and then press the option you want to
set.
g Press .
NOTE
The machine ejects paper with printed
surfaces face up onto the paper tray at the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Paper Size 2
You can use the following sizes of paper for
copies: Letter, Legal, Ledger, A4, A5, A3,
Executive and 4" 6" (10 15 cm) and two
sizes for printing faxes: Letter or A4. When
you change the size of paper you load in the
machine, you will need to change the paper
size setting at the same time so your machine
can fit an incoming fax on the page.
a Press (Settings).
b Press s or t on the Touchpanel to
display General Setup.
c Press General Setup.
d Press s or t to display Paper Size.
e Press Paper Size.
f Press s or t to display Letter, A4,
A5, EXE or 4"x6", and then press the
option you want to set.
g Press .
NOTE
When you copy using Ledger, Legal or A3
size paper, set the paper size option in
Copy mode.
Chapter 2
28
Paper Size and Type
(MFC-J4610DW) 2
To get the best print quality, set the machine
for the type of paper you are using.
You can use the following sizes of paper for
copies: Letter, Legal, Ledger, A4, A5, A3,
Executive and 4" 6" (10 15 cm) and two
sizes for printing faxes: Letter or A4. When
you load a different size of paper in the
machine, you must change the paper size
setting at the same time so your machine can
fit an incoming fax on the page.
a Press (Settings).
b Press s or t on the Touchpanel to
display General Setup.
c Press General Setup.
d
Press s or t to display
Tray Setting.
e Press Tray Setting.
f Press Tray #1 or Tray #2.
g Do one of the following:
If you press Tray #1, set the paper
size and type you want to set.
Press Paper Size.
Press s or t to display the paper
size options, Letter, A4, A5, EXE or
4"x6" and press the size you want
to set.
Press Paper Type.
Press s or t to display the paper
type options, Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency
and press the type you want to set.
If you press Tray #2, set the paper
size you want to set.
Press Paper Size.
Press s or t to display the paper
size options, Letter or A4 and
press the size you want to set.
h Press .
NOTE
• You can use only plain paper in Tray #2.
• The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
• When you copy using Ledger, Legal or A3
size paper, set the paper size option in
Copy mode.
Tray use in Copy mode
(MFC-J4610DW) 2
You can change the default tray the machine
will use for copies.
Auto Tray Select will allow your machine
to feed paper from either Tray #1 or Tray #2,
using the paper type and size settings from
the Copy Settings table.
To change the default setting follow the
instructions below:
a Press (Settings).
b Press s or t on the Touchpanel to
display General Setup.
c Press General Setup.
d Press s or t to display
Tray Setting.
e Press Tray Setting.
f Press s or t to display
Tray Use: Copy.
Loading paper
29
2
g Press Tray Use: Copy.
h Press Tray #1, Tray #2 or
Auto Tray Select.
i Press .
NOTE
You can change the paper size and tray
selection temporarily for the next copy.
(See Paper Size on page 59 and Tray
Select (MFC-J4610DW) on page 60.)
Tray use in Fax mode
(MFC-J4610DW) 2
You can change the default tray the machine
will use for printing received faxes.
Auto Tray Select will allow your machine
to take paper from Tray #1 first, or from
Tray #2 if:
Tray #2 is set to a different paper size that
is more appropriate for the received faxes.
Both trays are using the same size paper
and Tray #1 is not set to use plain paper.
a Press (Settings).
b Press s or t on the Touchpanel to
display General Setup.
c Press General Setup.
d Press s or t to display
Tray Setting.
e Press Tray Setting.
f Press s or t to display
Tray Use: Fax.
g Press Tray Use: Fax.
h Press Tray #1, Tray #2 or
Auto Tray Select.
i Press .
Acceptable paper and
other print media
2
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper that is loaded in
the tray.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the Basic tab of the printer driver or in
the Paper Type setting of the machine’s
menu.
(MFC-J4310DW and MFC-J4410DW:
See Paper Type on page 27.)
(MFC-J4610DW: See Paper Size and
Type (MFC-J4610DW) on page 28.)
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Chapter 2
30
Recommended print media 2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
We recommend using “3M Transparency
Film” when you print on transparencies.
Handling and using print
media 2
Store paper in its original packaging and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
the photo paper.
Avoid touching either side of the
transparency paper because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped
1 0.08 in. (2 mm) or greater curl may
cause jams to occur.
• Extremely shiny or highly textured
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray cover
2
Up to 50 sheets of Letter, Legal or A4 20 lb
(80 g/m
2
) paper.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
Brother paper
Paper Type Item
Premium Plus Glossy
Photo
Ledger BP71GLGR
Letter BP71GLTR
4" 6" BP71GP20
Plain Inkjet
Ledger BP60PLGR (USA only)
1
1
Loading paper
31
2
Choosing the right print media 2
Paper type and size for each operation 2
1
Manual Feed Slot only
Paper Type Paper Size Usage
Fax Copy
Photo
Capture
Printer
Cut-Sheet Ledger 11 17 in. (279.4 431.8 mm) –
Yes
1
Yes
1
Yes
1
Letter 8 1/2 11 in. (215.9 279.4 mm) Yes Yes Yes Yes
A3 11.7 16.5 in. (297 420 mm) –
Yes
1
Yes
1
Yes
1
A4 8.3 11.7 in. (210 297 mm) Yes Yes Yes Yes
Legal 8 1/2 14 in. (215.9 355.6 mm) –
Yes
1
–
Yes
1
Executive 7 1/4 10 1/2 in. (184 267 mm) – Yes – Yes
JIS B4 10.1 14.3 in. (257 364 mm) – – – User
Defined
JIS B5 7.2 10.1 in. (182 257 mm) – – – User
Defined
A5 5.8 8.3 in. (148 210 mm) – Yes – Yes
A6 4.1 5.8 in. (105 148 mm) – – – Yes
Cards Photo 4 6 in. (10 15 cm) – Yes Yes Yes
Photo L 3 1/2 5 in. (89 127 mm) – – – Yes
Photo 2L 5 7 in. (13 18 cm) – – Yes Yes
Index Card 5 8 in. (127 203 mm) – – – Yes
Postcard 1 3.9 5.8 in. (100 148 mm) – – – User
Defined
Postcard 2
(Double)
5.8 7.9 in. (148 200 mm) – – – User
Defined
Envelopes C5 Envelope 6.4 9 in. (162 229 mm) – – –
Yes
1
DL Envelope 4.3 8.7 in. (110 220 mm) – – – Yes
Com-10 4 1/8 9 1/2 in. (105 241 mm) – – – Yes
Monarch 3 7/8 7 1/2 in. (98 191 mm) – – – Yes
Transparencies
Letter 8 1/2 11 in. (215.9 279.4 mm) – Yes – Yes
A4 8.3 11.7 in. (210 297 mm) – Yes – Yes
Legal 8 1/2 14 in. (215.9 355.6 mm) – Yes – Yes
A5 5.8 8.3 in. (148 210 mm) – Yes – Yes
Chapter 2
32
Paper orientation and capacity of the paper trays 2
1
When using plain paper 20 lb (80 g/m
2
).
NOTE
When you choose User Defined in the Paper Size drop-down list of the printer driver, the paper
orientation will differ depending on the size and thickness of the paper.
(For more information, see Paper orientation using User Defined as the Paper Size in the
printer driver on page 33.)
Paper size Paper types No. of
sheets
Paper Tray #1 <Landscape>
Letter, Executive, A4
<Portrait>
A5, A6, Photo, Photo L, Photo 2L,
Index card, Envelopes (Com-10,
DL, Monarch)
Plain Paper
150
1
Inkjet Paper 20
Glossy Paper, Photo 20
Index Card, Postcard 30
Envelopes, Transparencies 10
Paper Tray #2
(MFC-J4610DW)
<Landscape>
Letter, A4
Plain Paper
250
1
Manual Feed Slot <Landscape>
Letter, Executive, A4
<Portrait>
Ledger, A3, Legal, A5, A6, Photo,
Photo L, Photo 2L, Index card,
Envelopes (C5, Com-10, DL,
Monarch)
Plain Paper, Inkjet Paper,
Glossy Paper, Photo,
Envelopes and
Transparencies
1
Loading paper
33
2
Paper orientation using User Defined as the Paper Size in the printer driver 2
NOTE
When choosing Envelope in the Paper Thickness drop-down list, you must load the envelopes
in Portrait orientation.
Paper weight and thickness 2
1
BP71 69 lb (260 g/m
2
) paper is especially designed for Brother inkjet machines.
User Defined Size Paper Orientation
When both of the following conditions are satisfied:
Width: 5 in. – 8.5 in. (127.0 mm – 215.9 mm)
Height: 8.51 in. – 11.7 in. (216.0 mm – 297.0 mm)
Landscape
When any of the following conditions is satisfied:
Width: less than 5 in. (127.0 mm)
Width: greater than 8.5 in. (215.9 mm)
Height: less than 8.51 in. (216.0 mm)
Height: greater than 11.7 in. (297.0 mm)
Portrait
Paper Type Weight Thickness
Cut-Sheet Plain Paper
17 to 32 lb (64 to 120 g/m
2
)
3 to 6 mil (0.08 to 0.15 mm)
(Tray #2)
Plain Paper
17 to 28 lb (64 to 105 g/m
2
)
3 to 6 mil (0.08 to 0.15 mm)
Inkjet Paper
17 to 53 lb (64 to 200 g/m
2
)
3 to 10 mil (0.08 to 0.25 mm)
Glossy Paper
1
Up to 58 lb (Up to 220 g/m
2
)
Up to 10 mil (Up to 0.25 mm)
Cards
Photo 4" 6"
1
Up to 58 lb (Up to 220 g/m
2
)
Up to 10 mil (Up to 0.25 mm)
Index Card
Up to 32 lb (Up to 120 g/m
2
)
Up to 6 mil (Up to 0.15 mm)
Postcard 1
Postcard 2
Up to 53 lb (Up to 200 g/m
2
)
Up to 10 mil (Up to 0.25 mm)
Envelopes
20 to 25 lb (80 to 95 g/m
2
)
Up to 20 mil (Up to 0.52 mm)
Transparencies – –
34
3
How to load
documents
3
You can send a fax, make copies, and scan
from the ADF
1
(automatic document feeder)
and from the scanner glass.
1
MFC-J4410DW and MFC-J4610DW only
Using the ADF
(MFC-J4410DW and
MFC-J4610DW) 3
The ADF can hold up to 20 pages and feeds
each sheet individually. Use paper that is
within the sizes and weights shown in the
table below. Always fan the pages before
placing them in the ADF.
Document Sizes and Weights 3
How to load documents 3
IMPORTANT
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
Make sure documents with ink or correction
fluid are completely dry.
a Lift up and unfold the ADF document
support (1).
b Fan the pages well.
Loading documents 3
Length: 5.8 to 14 in.
(148 to 355.6 mm)
Width: 5.8 to 8.5 in.
(148 to 215.9 mm)
Weight: 17 to 24 lb
(64 to 90 g/m
2
)
1
Loading documents
35
3
c Adjust the paper guides (1) to fit the
width of your document.
d Place your document face down, top
edge first in the ADF underneath the
guides until you feel it touch the feed
rollers and the Touchscreen shows
ADF Ready.
IMPORTANT
DO NOT leave a thick document on the
scanner glass. If you do this, the ADF may
jam.
Using the scanner glass 3
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported 3
How to load documents 3
NOTE
(MFC-J4410DW and MFC-J4610DW)
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
1 document cover
c Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
Length: Up to 11.7 in. (297 mm)
Width: Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2 kg)
1
1
Chapter 3
36
Unscannable area 3
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
1
(MFC-J4410DW and MFC-J4610DW)
The unscannable area is 0.04 in. (1 mm) when you
use the ADF.
Usage Document
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
Fax Letter 0.12 in.
(3 mm)
0.16 in.
(4 mm)
Legal
A4
0.12 in.
1
(3 mm)
Copy All paper
sizes
0.12 in.
(3 mm)
Scan 0.04 in.
(1 mm)
0.04 in.
(1 mm)
1
3
24
37
4
4
How to send a fax 4
The following steps show how to send a fax.
a Do one of the following to load your
document:
(MFC-J4410DW and MFC-J4610DW)
Place the document face down in the
ADF. (See Using the ADF
(MFC-J4410DW and
MFC-J4610DW) on page 34.)
Load your document face down on
the scanner glass. (See Using the
scanner glass on page 35.)
NOTE
• To send color faxes with multiple pages,
use the ADF
1
.
• If you send a black & white fax from the
ADF
1
while the memory is full, it will be
sent in real time.
• You can use the scanner glass to fax
pages of a book one at a time. The
document can be up to Letter or A4 size.
• Since you can only scan one page at a
time using the scanner glass, it is easier to
use the ADF
1
if you are sending a
multiple-page document.
1
MFC-J4410DW and MFC-J4610DW only.
b When you want to send a fax or change
the settings for sending or receiving
faxes, press (Fax).
The Touchscreen shows:
c You can change the following
fax-sending settings. Press Options.
Press s or t to scroll through the fax
settings. When the setting you want is
displayed, press it and choose your new
option. When you are finished changing
the options, press OK.
(Basic User’s Guide)
For information about changing the
following fax-sending settings, see
pages 38 to 40.
Glass ScanSize
Color Fax Transmission
Transmission Verification Report
(Setup)
(Advanced User’s Guide)
For more advanced fax-sending
operations and settings
(See Advanced User’s Guide: Sending
a fax.)
Contrast
Fax Resolution
Set New Defaults
Factory Reset
Faxing at the end of a call
Broadcasting
Real Time Transmission
Overseas Mode
Delayed Fax
Batch Transmission
Canceling Waiting Jobs
Polled Transmit
Sending a fax 4
Chapter 4
38
d Enter the fax number.
Using the dial pad
Using (Address)
Address Book
Using (History)
Outgoing
Incoming
e Press Fax Start.
Faxing from the ADF
(MFC-J4410DW and
MFC-J4610DW)
4
The machine starts scanning and
sending the document.
Faxing from the scanner glass 4
If you choose Black in the
Color Setting (default setting),
the machine starts scanning the first
page. Go to step f.
If you choose Color in the
Color Setting, the Touchscreen
asks if you want to send a color fax.
Press Color Fax to confirm. The
machine starts dialing and sending
the document.
f When the Touchscreen asks you
Next Page?, do one of the following:
To send a single page, press
No (Send).
The machine starts sending the
document.
To send more than one page, press
Yes and go to step g.
g Place the next page on the scanner
glass.
Press OK.
The machine starts scanning the page.
(Repeat steps f and g for each
additional page.)
Stop faxing 4
To stop faxing, press .
Setting scanner glass size
for faxing 4
When documents are A4 size, you need to
set the Scan Size to A4. If you do not, the
bottom portion of the faxes will be missing.
a Load your document.
b Press (Fax).
c Press Options.
d Press s or t on the Touchpanel to
display Glass Scan Size.
e Press Glass Scan Size.
f Press A4 (or Letter).
g Press OK.
h Enter the fax number.
i Press Fax Start.
NOTE
• You can save the setting you use most
often by setting it as the default setting.
(See Advanced User’s Guide: Setting
your changes as the new default.)
• This setting is only available for sending
documents from the scanner glass.
Sending a fax
39
4
Color fax transmission 4
Your machine can send a color fax to
machines that support this feature.
Color faxes cannot be stored in the machine’s
memory. When you send a color fax, the
machine will send it in real time (even if
Real Time TX is set to Off).
a Load your document.
b Press (Fax).
c Press Options.
d Press s or t on the Touchpanel to
display Color Setting.
e Press Color Setting.
f Press Color.
g Press OK.
h Enter the fax number.
i Press Fax Start.
j Read the information on the
Touchscreen, and then press
Color Fax.
Canceling a fax in progress 4
If you want to cancel a fax while the machine
is scanning, dialing or sending, press .
Transmission Verification
Report 4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the sender’s name or fax number,
the time and date of the transmission,
duration of the transmission, number of
pages sent, and whether or not the
transmission was successful.
There are several settings available for the
Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if you send a color
fax that the receiving machine prints in
black & white. Off is the default setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if you send a color
fax that the receiving machine prints in
black & white.
A portion of the fax’s first page appears on
the report.
a Press (Settings).
b Press s or t on the Touchpanel to
display Fax.
c Press Fax.
d Press s or t to display
Report Setting.
e Press Report Setting.
f Press s or t to display
Transmission.
g Press Transmission.
Chapter 4
40
h Press s or t to display On, On+Image,
Off or Off+Image, and then press the
option you want to set.
i Press .
NOTE
• If you choose On+Image or Off+Image
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. The
image will not appear on the report when
you send a color fax.
(See Advanced User’s Guide: Real Time
Transmission.)
• If your transmission is successful, "OK" will
appear next to "RESULT" on the
Transmission Verification Report. If the
transmission is not successful, "NG" will
appear next to "RESULT."
41
5
5
Receive Modes 5
Choose the correct Receive Mode 5
The correct Receive Mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother
machine.
Receiving a fax 5
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this
service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
on page 47 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
(See Voice Mail on page 46 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your Receive Mode.
(See Connecting an external TAD (telephone answering device) on page 50.)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your Receive Mode.
(See Fax Only on page 43.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
Fax/Tel mode is used when sharing the Brother machine and your telephone on the same line.
Choose Fax/Tel as your Receive Mode. (See Fax/Tel on page 43.)
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
with Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your Receive Mode. You control the telephone line and must answer every call
yourself. (See Manual on page 43.)
Chapter 5
42
To set the Receive Mode, follow the instructions below:
a Press (Settings).
b Press s or t on the Touchpanel to display Initial Setup.
c Press Initial Setup.
d Press s or t to display Receive Mode.
e Press Receive Mode.
NOTE
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off.
(See Turning off Distinctive Ring on page 49.)
f Press s or t to display Fax Only, Fax/Tel, External TAD or Manual, and then press
the option you want to set.
g Press .
The Touchscreen will display the current Receive Mode.
Receiving a fax
43
5
Using Receive Modes 5
Some Receive Modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the Ring Delay before using these
modes. (See Ring Delay on page 44.)
Fax Only 5
Fax Only mode will automatically answer
every call as a fax call.
Fax/Tel 5
Fax/Tel mode helps you manage incoming
calls by recognizing whether they are fax or
voice calls and handling them in one of the
following ways:
Faxes will be automatically received.
Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
pseudo/double-ring made by your
machine.
(For more information, see F/T Ring Time
(Fax/Tel mode only) on page 44 and Ring
Delay on page 44.)
Manual 5
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring feature.
To receive a fax in Manual mode, lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Fax Start and
choose Receive. You can also use the Easy
Receive feature to receive faxes by lifting a
handset on the same line as the machine.
(For more information, see Easy Receive
on page 45.)
External TAD 5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in one of
the following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information, see Connecting an
external TAD (telephone answering device)
on page 50.)
Chapter 5
44
Receive Mode settings 5
Ring Delay 5
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine, keep the ring delay setting of
4rings.
(See Using external and extension
telephones on page 53 and Easy Receive
on page 45.)
a Press (Settings).
b Press s or t on the Touchpanel to
display Fax.
c Press Fax.
d Press s or t to display
Setup Receive.
e Press Setup Receive.
f Press s or t to display Ring Delay.
g Press Ring Delay.
h Press s or t to display the options, and
then press the number of times the
machine will ring before it answers (0, 1,
2, 3 or 4).
If you choose 0, the machine will answer
immediately and the line will not ring at
all.
i Press .
F/T Ring Time
(Fax/Tel mode only) 5
When somebody calls your machine, you and
your caller will hear the normal telephone
ring. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call, the
machine will sound the F/T Ring (a fast
pseudo/double-ring) for the time you have set
in the F/T Ring Time setting. If you hear the
F/T Ring, it means that you have a voice
caller on the line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone by using a remote code.
(For more information, see Using remote
codes on page 53.)
a Press (Settings).
b Press s or t on the Touchpanel to
display Fax.
c Press Fax.
d Press s or t to display
Setup Receive.
e Press Setup Receive.
f Press s or t to display
F/T Ring Time.
g Press F/T Ring Time.
h Press s or t to display the options, and
then press how long the machine will
ring to alert you that you have a voice
call (20, 30, 40 or 70 seconds).
i Press .
Receiving a fax
45
5
NOTE
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
Easy Receive 5
If Easy Receive is On: 5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the Touchscreen or hear a
click on the phone line through the handset
you are using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off: 5
If you are at the machine and answered a call
first by lifting the external handset, press
Fax Start, and then press Receive to
receive.
If you answered at an extension telephone,
press l 51. (See Using external and
extension telephones on page 53.)
NOTE
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone,
press the fax receive code l 51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a Press (Settings).
b Press s or t on the Touchpanel to
display Fax.
c Press Fax.
d Press s or t to display
Setup Receive.
e Press Setup Receive.
f Press s or t to display
Easy Receive.
g Press Easy Receive.
h Press On (or Off).
i Press .
46
6
Telephone services 6
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one telephone line may create
problems with the operation of your machine.
If you have Voice Mail on your telephone line,
read the following carefully.
Voice Mail 6
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different phone numbers on
that one line.
Brother uses the term “Distinctive Ring,” but
telephone companies market the service
under a variety of names, such as Custom
Ringing, Personalized Ring, Smart Ring,
RingMaster, Ident-A-Ring, Ident-A-Call, Data
Ident-A-Call, Teen Ring, and SimpleBiz Fax
& Alternate Number Ringing. This service
establishes a second telephone number on
the same line as your existing telephone
number, and each number has its own ring
pattern. Typically, the original number rings
with the standard ring pattern and is used for
receiving voice calls, and the second number
rings with a different ring pattern and is used
for receiving faxes. (See Distinctive Ring
on page 47.)
OR
Set your Brother machine’s Receive Mode to
Manual. Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax-sending
tones, you must transfer the call to the
Brother machine. (See Using external and
extension telephones on page 53.)
Unanswered fax and voice calls will go to
your Voice Mail. (To set the machine in
Manual Mode, see Choose the correct
Receive Mode on page 41.)
Telephone services and external
devices
6
Telephone services and external devices
47
6
Distinctive Ring 6
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term “Distinctive Ring,” but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
NOTE
• You must pay for your telephone
company's Distinctive Ring service before
you program the machine to work with it.
• Call your telephone company for
availability and rates.
What does your telephone company's
“Distinctive Ring” do?
6
Your telephone company's Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
What does Brother's “Distinctive
Ring” do?
6
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company's Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
Do you have Voice Mail? 6
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other's operations.
If you decide to get Distinctive Ring service
from the telephone company, you will need to
follow the directions in Registering the
Distinctive Ring pattern to register the new
Distinctive Ring pattern they give you. This is
so your machine can recognize its incoming
calls.
NOTE
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
Before you choose the ring pattern to
register
6
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Ring
Pattern
Rings
1 short-short or
long-long
2 short-long-short
3 short-short-long
4very long
(normal pattern)
Chapter 6
48
NOTE
Ring Pattern #1 is often called Short-Short
and is the most commonly used.
If the ring pattern you received is not on
this chart, call your telephone company
and ask for one that is shown.
The machine will only answer calls to its
registered number.
The first two rings are silent on the
machine. This is because the fax must
“listen” to the ring pattern (to compare it to
the pattern that was “registered”). Other
telephones on the same line will ring.
If you program the machine correctly, it
will recognize the registered ring pattern of
the “fax number” within 2 ring patterns and
then answer with fax tones. When the
“voice number” is called, the machine will
not answer.
Registering the Distinctive Ring
pattern
6
Very Important !
After you have set the Distinctive Ring feature
to On, your Distinctive Ring number will
receive faxes automatically. The Receive
Mode is automatically set to Manual and you
cannot change it to another Receive Mode
while Distinctive Ring is set to On. This
ensures the Brother machine will only answer
the Distinctive Ring number and will not
interfere when your main telephone number
is called. When Distinctive Ring is on, the
Touchscreen will show D/R as the Receive
Mode.
a Press (Settings).
b Press s or t on the Touchpanel to
display Fax.
c Press Fax.
d Press s or t to display
Miscellaneous.
e Press Miscellaneous.
f Press Distinctive.
g Do one of the following:
If you have not registered the
Distinctive Ring, press
Distinctive, and then press On.
Go to step h.
If you have already registered the
Distinctive Ring, and want to change
the pattern, go to step h.
h Press Ring Pattern.
i Press the stored ring pattern you want to
use.
Press OK.
(You will hear each ring pattern as you
press its number. Make sure you
choose the pattern that the telephone
company gave you.)
j Press .
Distinctive Ring is now set to On.
Telephone services and external devices
49
6
Turning off Distinctive Ring 6
a Press (Settings).
b Press s or t on the Touchpanel to
display Fax.
c Press Fax.
d Press s or t to display
Miscellaneous.
e Press Miscellaneous.
f Press Distinctive.
g Press Distinctive.
h Press Off.
i Press .
NOTE
If you turn off Distinctive Ring, the
machine will stay in Manual mode. You
will need to set the Receive Mode again.
(See Choose the correct Receive Mode
on page 41.)
Voice over Internet Protocol
(VoIP) 6
VoIP is a type of phone system that uses an
Internet connection instead of a traditional
telephone line. Telephone providers
frequently bundle VoIP together with Internet
and cable services.
Your machine may not work with some VoIP
systems. If you want to use your machine to
send and receive faxes on a VoIP system,
make sure that one end of your telephone
cord is connected to the jack labeled LINE on
your machine. The other end of the telephone
cord may be connected to a modem,
interface box, phone adapter, splitter, or other
such device.
If you have questions about how to
connect your machine to the VoIP
system, please contact your VoIP
provider.
After you have connected your machine to
the VoIP system, press Hook on the
Touchscreen to verify that the machine has a
dial tone. If the machine does not have a dial
tone, please contact your VoIP provider.
If you are having problems sending or
receiving faxes over a VoIP system, we
recommend changing the machine’s modem
speed to the Basic(for VoIP) setting
(see Telephone line interference / VoIP
on page 115).
Chapter 6
50
Connecting an external
TAD (telephone
answering device)
6
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine “listens” for fax calling
(CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it
does not hear CNG tones, the machine lets
the TAD continue playing your outgoing
message so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings, there are only 8 to 10 seconds of CNG
tones left for the fax “handshake.” Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
NOTE
• If you do not receive all your faxes,
shorten the Ring Delay setting on your
external TAD.
• If you subscribe to your telephone
company's Distinctive Ring service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company's Distinctive
Ring service, have registered the
distinctive ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company's Distinctive Ring
service. You cannot use the Toll Saver
setting.
• If You Do Not Subscribe to the
Distinctive Ring Service:
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
telephone line. (See the illustration
below.)
• Before you connect the external TAD,
remove the protective cap (2) from the
EXT. jack on the machine.
1TAD
2 Protective Cap
When the TAD answers a call, the
Touchscreen shows Telephone.
1
1
2
Telephone services and external devices
51
6
IMPORTANT
DO NOT connect a TAD elsewhere on the
same telephone line.
Connections 6
The external TAD must be plugged into the
jack labeled EXT. Your machine cannot work
correctly if you plug the TAD into a wall jack
(unless you are using Distinctive Ring).
a Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover into the open position.
b Plug the telephone line cord from the
telephone wall jack into the jack labeled
LINE.
c Remove the protective cap (1) from the
jack labeled EXT., and then plug the
telephone line cord from the external
TAD into the EXT. jack. (Make sure this
cord is connected to the TAD at the
TAD's telephone line jack, and not its
handset jack.)
d Carefully guide the telephone line cord
into the cable channel and out the back
of the machine.
e Lift the scanner cover to release the
lock. Gently push the scanner cover
support down and close the scanner
cover using both hands.
f Set your external TAD to four rings or
less. (The machine's Ring Delay setting
does not apply.)
g Record the outgoing message on your
external TAD.
h Set the TAD to answer calls.
i Set the Receive Mode to
External TAD. (See Choose the
correct Receive Mode on page 41.)
Recording an outgoing
message (OGM) on the
external TAD 6
Timing is important in recording this
message. The way you record this message
will affect both manual and automatic fax
reception.
a Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b Limit your speaking to 20 seconds.
c End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
send a fax by pressing l 51 and Start.”
NOTE
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
1
Chapter 6
52
Multi-line connections (PBX) 6
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi-line system, we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator, we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate correctly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
External and extension
telephones
6
Connecting an external or
extension telephone 6
You can connect a separate telephone to
your machine as shown in the diagram below.
Connect the telephone line cord to the jack
labeled EXT inside the machine.
Before you connect the external telephone,
remove the protective cap (3) from the EXT.
jack.
1 Extension telephone
2 External telephone
3 Protective Cap
1
2
3
Telephone services and external devices
53
6
Using external and extension
telephones 6
Using extension telephones
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l 51.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code #51.
(See F/T Ring Time (Fax/Tel mode only)
on page 44.)
Using an external telephone
(connected to the EXT. jack of the
machine)
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Fax Start and
choosing Receive.
You can also use the Fax Receive Code
l 51.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Pickup.
If you answer a call and no one is on
the line:
6
You should assume that you're receiving a
manual fax.
Press l 51 and wait for the chirp or until the
Touchscreen shows Receiving, and then
hang up.
NOTE
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
Receive on page 45.)
Using a non-Brother cordless
external telephone 6
If your non-Brother cordless telephone is
connected to the EXT. jack inside the
machine and you typically carry the cordless
handset elsewhere, it is easier to answer
calls during the Ring Delay.
If you let the machine answer first, you will
have to go to the machine so you can press
Pickup to send the call to the cordless
handset.
Using remote codes 6
Fax Receive Code 6
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by dialing the Fax Receive Code
l 51. Wait for the chirping sounds and then
replace the handset. (See Easy Receive
on page 45.)
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Fax Start and
choosing Receive.
Telephone Answer Code 6
If you receive a voice call and the machine is
in Fax/Tel mode, it will start to sound the F/T
(pseudo/double) ring after the initial ring
delay. If you pick up the call on an extension
telephone, you can turn the F/T Ring off by
pressing #51 (make sure you press this
between the rings).
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone
connected to the EXT. jack of the machine by
pressing Pickup
Chapter 6
54
Changing the remote codes 6
The preset Fax Receive Code is l 51. The
preset Telephone Answer Code is #51. If
you want to, you can replace them with your
own codes.
a Press (Settings).
b Press s or t on the Touchpanel to
display Fax.
c Press Fax.
d Press s or t to display
Setup Receive.
e Press Setup Receive.
f Press s or t to display
Remote Codes.
g Press Remote Codes.
h Press On.
i Do one of the following.
If you want to change the Fax
Receive Code, enter the new code.
Press OK. Go to step j.
If you do not want to change the Fax
Receive Code, press OK. Go to
step j.
j Do one of the following.
If you want to change the Telephone
Answer Code, enter the new code.
Press OK. Go to step k.
If you do not want to change the
Telephone Answer Code, press OK.
Go to step k.
k Press .
NOTE
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Fax Receive Code and
Telephone Answer Code to another
three-digit code (such as ### and 999).
• Remote Codes might not work with some
telephone systems.
55
7
7
How to dial 7
Manual dialing 7
a Load your document.
b Press (Fax).
c Press all of the digits of the fax number.
d Press Fax Start.
Speed Dialing 7
a Load your document.
b Press (Fax).
c Press (Address).
d Do one of the following:
Press Alphabetical or
Numerical, and then press the
number you want to dial.
Press the 2-digit Speed Dial number
using the dial pad.
NOTE
If the Touchscreen shows
Not Registered when you enter a
Speed Dial number it means a number
has not been stored at this location.
e
To send a fax, press Send a fax and
go to step f.
f Press Fax Start.
The machine scans and sends the fax.
Fax Redial 7
If you are sending a fax automatically and the
line is busy, the machine will redial once after
five minutes.
Redial only works if you dialed from the
machine.
a Load your document.
b Press (Fax).
c Press Redial.
d Press Fax Start.
NOTE
• In Real Time Transmission the automatic
redial feature does not work when you are
using the scanner glass.
• If you are sending a fax manually and the
line is busy, press Hook before performing
step c above.
• Redial will change to Pause when you
enter a fax number.
Dialing and storing numbers 7
Chapter 7
56
Storing numbers 7
You can set up your machine to do the
following types of easy dialing: Speed Dial
and Groups for broadcasting faxes. When
you dial a Speed Dial number, the
Touchscreen shows the number.
NOTE
If you lose electrical power, the Speed Dial
numbers that are in the memory will not be
lost.
Storing a pause 7
When you are storing Speed Dial numbers,
you can insert one or more 3.5-second
pauses by pressing PAUSE on the
Touchscreen.
Storing Speed Dial numbers 7
You can store up to 100 2-digit Speed Dial
locations with a name, and each name can
have two numbers. When you dial you will
only have to press a few buttons on the
Touchscreen (for example: press
(Address), the number you want to call
and Send a fax).
a Press (Fax).
b Press (Address).
c If Speed Dial numbers have already
been stored, press Alphabetical or
Numerical.
d Press More.
e Press s or t on the Touchpanel to
display Set Speed Dial.
f Press Set Speed Dial.
g Do one of the following:
Enter the name (up to 16 characters)
using the keyboard on the
Touchscreen.
Press OK.
(To help you enter letters, see
Entering Text on page 152.)
To store the number without a name,
press OK.
h Enter the first fax or telephone number
( ) using the keyboard on the
Touchscreen (up to 20 digits).
Press OK.
NOTE
If you downloaded Internet Fax:
If you want to store an E-mail address to
use with Internet Fax or Scan to E-mail
Server, press and enter the E-mail
address and press OK. (See Entering Text
on page 152.)
i Do one of the following:
Enter the second fax or telephone
number ( ) using the keyboard
on the Touchscreen (up to 20 digits).
Press OK.
If you do not want to store a second
number, press OK.
j To choose where the number will be
stored, do one of the following:
To accept the displayed next
available Speed Dial location, press
OK.
To enter a different Speed Dial
location, press and then enter a
2-digit number using the keyboard on
the Touchscreen.
Press OK.
Dialing and storing numbers
57
7
NOTE
If the 2-digit Speed Dial location you
choose is already taken, the OK button on
the Touchscreen will not work. Choose a
different location.
k When the Touchscreen displays your
settings, press OK to confirm.
l Do one of the following:
To store another Speed Dial
number, repeat steps d to k.
To finish storing numbers, press .
Changing Speed Dial names
or numbers 7
You can change the name or number of a
Speed Dial that has already been stored, or
delete it by deleting all of its numbers.
a Press (Fax).
b Press (Address).
c Press Alphabetical or Numerical.
d Press More.
e Do one of the following:
Press s or t to display Change.
Press Change to edit the names or
numbers.
Press s or t to display Delete.
Press Delete.
Select the numbers you want to
delete by pressing them to display a
red check mark.
Press OK.
Press Yes to confirm.
Go to step j.
f Press s or t to display the number you
want to change.
g Press the number you want to change.
h Do one of the following:
If you want to change the name,
press Name.
Enter the new name (up to 16
characters) using the keyboard on
the Touchscreen. (See Entering Text
on page 152.)
Press OK.
If you want to change the first fax or
telephone number, press .
Enter the new fax or telephone
number (up to 20 digits) using the
keyboard on the Touchscreen.
Press OK.
If you want to change the second
Fax/Tel number, press .
Enter the new fax or telephone
number (up to 20 digits) using the
keyboard on the Touchscreen.
Press OK.
NOTE
How to change the stored name or
number:
If you want to change a character,
press d or c to position the cursor
underneath the character you want to
change, and then press . Enter the new
character.
If you want to change a stored number,
press repeatedly to delete the number.
Enter the new number.
i The Touchscreen will display your
settings.
Do one of the following:
Press OK to finish.
To change another Speed Dial
number, repeat steps f to i.
To change more information, return
to h.
j Press .
58
8
How to copy 8
The following steps show the basic copy
operation.
a Do one of the following to load your
document:
(MFC-J4410DW and
MFC-J4610DW)
Place the document face down in the
ADF.
(See Using the ADF (MFC-J4410DW
and MFC-J4610DW) on page 34.)
Place the document face down on
the scanner glass.
(See Using the scanner glass
on page 35.)
b Press (Copy).
The Touchscreen shows:
1 No. of Copies
You can enter the number of copies by
pressing - or + on the Touchscreen (as
shown above) or by using the dial pad.
c If you want more than one copy, enter
the number (up to 99).
d Press Black Start or Color Start.
Stop copying 8
To stop copying, press .
Copy options 8
You can change the following copy settings.
Press Copy and then press Options. Press
s or t on the Touchpanel to scroll through
the copy settings. When the setting you want
is displayed, press it and choose your option.
(Basic User’s Guide)
For information about changing the following
copy settings, see pages 59 to 60.
Paper Type
Paper Size
Tray Select
1
1
MFC-J4610DW only.
(Advanced User’s Guide)
For information about changing the following
copy settings, see Advanced User’s Guide:
Copy options.
Quality
Enlarge/Reduce
Page Layout
2in1(ID)
Stack/Sort
Density
2-sided Copy
Ink Save Mode
Thin Paper Copy
Book Copy
Remove Background
Set New Default
Factory Reset
NOTE
(MFC-J4410DW and MFC-J4610DW)
If you want to sort copies, use the ADF.
Making copies 8
1
Making copies
59
8
Paper Type 8
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a Press (Copy).
b Load your document.
c Enter the number of copies you want.
d Press Options.
e Press s or t on the Touchpanel to
display Paper Type.
f Press Paper Type.
g Press s or t to display Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency,
and then press the option you want to
set.
h If you do not want to change more
settings, press OK.
i Press Black Start or Color Start.
Paper Size 8
If you are copying on paper other than Letter
size, you will need to change the Paper Size
setting. You can copy only on Letter, Legal,
Ledger, A4, A5, A3, Executive or
Photo 4" 6" (10 15 cm) paper.
a Load your document.
b Press (Copy).
c Enter the number of copies you want.
d Press Options.
e Press s or t on the Touchpanel to
display Paper Size.
f Press Paper Size.
g Press s or t to display Letter,
Legal, Ledger, A4, A5, A3, EXE or
4"x6", and then press the option you
want to set.
NOTE
• If you choose Legal, Ledger or A3, the
instruction for loading paper will be
displayed. Read the information on the
Touchscreen and then confirm by
pressing OK.
• If you are using the manual feed slot insert
only one sheet of paper at a time. (See
Loading paper in the manual feed slot
on page 22.)
h If you do not want to change more
settings, press OK.
i Press Black Start or Color Start.
Chapter 8
60
Tray Select (MFC-J4610DW) 8
You can change the tray temporarily for the
next copy. To change the default tray setting
see Tray use in Copy mode (MFC-J4610DW)
on page 28.
a Load your document.
b Press (Copy).
c Enter the number of copies you want.
d Press Options.
e Press s or t on the Touchpanel to
display Tray Select.
f Press Tray Select.
g Press Tray #1, Tray #2 or
Auto Tray Select.
h If you do not want to change additional
settings, press OK.
i Press Black Start or Color Start.
61
9
9
PhotoCapture Center™
operations
(PHOTO mode)
9
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash memory
drive. (See Print Images on page 64.)
You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See How to scan to a memory
card or USB Flash memory drive
on page 65.)
If your machine is connected to a computer,
you can use your computer to access a
memory card or USB Flash memory drive that
is inserted in the front of the machine.
(See Software User’s Guide: PhotoCapture
Center™ (Windows
®
).)
(See Software User’s Guide: Remote Setup
& PhotoCapture Center™ (Macintosh).)
Using a memory card or USB
Flash memory drive 9
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick Duo™,
Memory Stick PRO Duo™, SD Memory Card,
SDHC Memory Card, SDXC Memory Card,
MultiMedia Card, MultiMedia Card plus and
USB Flash memory drives.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
PhotoCapture Center™: Printing
photos from a memory card or
USB Flash memory drive
9
Chapter 9
62
Getting started 9
a Open the media slot cover.
b Firmly put a memory card or USB Flash memory drive into the correct slot.
1 USB Flash memory drive
IMPORTANT
The USB direct interface supports only a USB Flash
memory drive, a PictBridge-compatible camera, or a
digital camera that uses the USB mass storage standard.
Any other USB devices are not supported.
2 Memory card slot
Slot Compatible memory cards
Upper slot
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™
(Adapter required)
Lower slot
SD Memory Card
SDHC Memory Card
SDXC Memory Card
MultiMedia Card
MultiMedia Card plus
miniSD (Adapter required)
miniSDHC (Adapter required)
microSD (Adapter required)
microSDHC (Adapter required)
MultiMedia Card mobile
(Adapter required)
1
2
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
63
9
IMPORTANT
• DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage
to the machine.
• DO NOT insert more than one media card in the machine at the same time. Doing this may
cause damage to the machine.
• DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from
the media drive (slot) or USB direct interface while the machine is reading or writing to the
memory card or USB Flash memory drive. You will lose your data or damage the card.
The machine can only read one memory card or USB Flash memory drive at a time.
Chapter 9
64
Print Images 9
View Photos 9
You can preview your photos on the
Touchscreen before you print them. If your
photos are large files there may be a delay
before each photo is displayed.
a Open the media slot cover.
b Put the memory card or USB Flash
memory drive in the correct slot.
c Press View Photos.
d Press s or t on the Touchpanel to
display the photo you want to print.
e Press + or - to select the number of
copies you want to print.
f Repeat step d and e until you have
chosen all the photos you want to print.
Press OK.
g You now have the following options.
If you want to change the print
settings, press Options.
(See Advanced User’s Guide:
PhotoCapture Center™ print
settings.)
If you do not want to change any
settings, go to step h.
h Press Start to print.
PhotoCapture Center™
print settings
9
You can change the print settings for the next
printing.
These settings are temporary, and the
machine returns to its default settings
one minute after printing.
NOTE
You can save the print settings you use
most often by setting them as the default.
(See Advanced User’s Guide: Setting
your changes as the new default.)
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
65
9
How to scan to a
memory card or USB
Flash memory drive
9
You can scan black & white and color
documents into a memory card or USB Flash
memory drive. Black & white documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Color documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is Color and 200 dpi
and the default file format is PDF. The
machine creates file names based on the
current date. (See Quick Setup Guide.) For
example, the fifth image scanned on July 1,
2012 would be named 07011205.PDF. You
can change the color and resolution.
a Load your document.
b Open the media slot cover.
c Put the memory card or USB Flash
memory drive in the correct slot.
d Press .
e Press (Scan).
f Press s or t on the Touchpanel to
display Scan to Media.
g Press Scan to Media.
IMPORTANT
DO NOT take out the memory card or
USB Flash memory drive while the
machine is reading or writing to it to avoid
damaging the card, USB Flash memory
drive, or the data stored on them.
h Press Options.
Do one or more of the following:
To change the scan type, press
s or t to display Scan Type.
Press Scan Type and choose
Color or Black and White.
To change the resolution, press
s or t to display Resolution.
Press Resolution and choose
100 dpi, 200 dpi, 300 dpi,
600 dpi or Auto.
To change the file type, press s or t
to display File Type.
Press File Type and choose PDF,
JPEG or TIFF.
If you want to change the file name,
press s or t to display File Name.
Press File Name and enter the file
name.
You can only change the first
6 characters.
Press OK.
To remove background color, press
s or t to display
Remove Background.
Press Remove Background and
choose Low, Medium, High or Off.
NOTE
Remove Background removes the base
color of documents to make the scanned
data more recognizable.
i When you are finished choosing
settings, press OK.
NOTE
• If you chose color in the Scan Type
setting, you cannot choose TIFF.
• If you chose black & white in the Scan
Type setting, you cannot choose JPEG.
j Press Start.
66
10
Printing a document 10
The machine can receive data from your
computer and print it. To print from a
computer, you must install the printer driver.
(See Software User’s Guide: Printing
(Windows
®
).)
(See Software User’s Guide: Printing and
Faxing (Macintosh).)
a Install the Brother printer driver from the
CD-ROM. (See Quick Setup Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties or
Preferences, depending on the
application you are using.
d Choose the settings you want to change
in the Properties dialog box.
Media Type
Print Quality
Paper Size
Orientation
Color / Grayscale
Ink Save Mode
Scaling
2-sided / Booklet
e Click OK.
f Click Print (or OK depending on the
application you are using) to begin
printing.
How to print from a computer 10
67
11
11
Before scanning 11
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.)
Configure the machine with a TCP/IP address if network scanning does not work.
(See Software User’s Guide: Configuring Network Scanning for Windows
®
.)
How to scan to a computer 11
Chapter 11
68
Scanning a document as a PDF file using
ControlCenter4 (Windows
®
) 11
(For detailed information, see Software User’s Guide: Scanning.)
NOTE
The screens on your PC may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
You can use ControlCenter4 on your computer.
a Load your document. (See How to load documents on page 34.)
b Open ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is
your model name)/ControlCenter4. The ControlCenter4 application will open.
c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
d Make sure the machine you want to use is selected from the Model pull-down list.
How to scan to a computer
69
11
e Set the scanning configuration.
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
1 Choose PDF (*.pdf) from the File Type pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f Click OK.
1
2
4
5
3
Chapter 11
70
g Click File.
h Press Scan.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
How to scan to a computer
71
11
How to change the machine’s Scan mode settings
for PDF scanning
11
You can change your machine’s Scan mode settings using ControlCenter4. (Windows
®
)
a Open ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is
your model name)/ControlCenter4. The ControlCenter4 application will open.
b Make sure the machine you want to use is selected from the Model pull-down list.
c Click the Device Settings tab.
d Click Device Scan Settings.
Chapter 11
72
e Choose the File tab. You can change the default settings.
1 Choose PDF (*.pdf) from the File Type pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f Click OK.
1
2
4
5
3
How to scan to a computer
73
11
How to scan a document as a PDF file using the Touchscreen 11
a Load your document. (See How to load documents on page 34.)
b Press (Scan).
c Press s or t on the Touchpanel to display Scan to File.
d Press Scan to File.
e When the machine is connected to a network, press the PC Name.
Do one of the following:
If you want to use the default settings, go to step j.
If you want to change the default settings, go to step f.
f Press Options.
g Press Set with TouchPanel.
Press On.
h Choose the settings for Scan Type, Resolution, File Type and
Remove Background as needed.
i Press OK.
j Press Start.
The machine starts the scanning process.
NOTE
The following scan modes are available.
• Scan to OCR
• Scan to File
• Scan to Image
• Scan to Media
• Scan to email
• Scan to E-mail Server
• Scan to FTP
• Scan to Network
• Web Service
1
1
Windows
®
users only. (Windows Vista
®
SP2 or later and Windows
®
7)
(See Software User’s Guide: Using Web Services for scanning on your network (Windows Vista
®
SP2 or later and
Windows
®
7).)
74
A
Replacing the ink
cartridges
A
Your machine is equipped with an ink dot
counter. The ink dot counter monitors the
level of ink in each of the four cartridges.
When the machine detects an ink cartridge is
running out of ink, the machine will display a
message.
The Touchscreen will show which ink
cartridge is low or needs replacing. Be sure to
follow the Touchscreen prompts to replace
the ink cartridges in the correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
CAUTION
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
IMPORTANT
Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
limited warranty coverage does not apply
to any problem that is caused by the use
of unauthorized third-party ink and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
a Open the ink cartridge cover.
If one or more of the ink cartridges have
reached the end of their life, the
Touchscreen shows B&W Print Only
or Cannot Print.
Routine maintenance A
Routine maintenance
75
A
b Press the lock release lever as shown to
release the cartridge color indicated on
the Touchscreen. Remove the cartridge
from the machine.
c Open the new ink cartridge bag for the
color indicated on the Touchscreen, and
then take out the ink cartridge.
d Turn the green release lever on the
orange protective packing (1)
counterclockwise until it clicks to release
the vacuum seal. Then remove the
orange protective packing as shown.
IMPORTANT
DO NOT touch the cartridge in the area
indicated (2); this can prevent the
machine from detecting the cartridge.
1
2
1
2
76
e Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
f Gently push the back of the ink cartridge
marked “PUSH” until it latches, and then
close the ink cartridge cover.
g The machine will automatically reset the
ink dot counter.
NOTE
• If you replaced an ink cartridge, for
example Black, the Touchscreen may ask
you to verify that it was a brand new one
(for example, Did You Change
Black). For each new cartridge you
installed, press Yes to reset the ink dot
counter for that color. If the ink cartridge
you installed is not a brand new one, be
sure to press No.
• If the Touchscreen shows
No Ink Cartridge or
Cannot Detect after you install the ink
cartridge, check that the ink cartridge is
installed correctly. Remove the ink
cartridge and reinstall it slowly until it
latches.
IMPORTANT
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
• If you mix the colors by installing an ink
cartridge in the wrong position, the
Touchscreen shows Wrong Ink Color.
Check which ink cartridges are not
matched by colors to their ink cartridge
positions and move them to their correct
positions.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
• DO NOT dismantle or tamper with the ink
cartridge; this can cause the ink to leak out
of the cartridge.
Routine maintenance
77
A
Cleaning and checking
the machine
A
Cleaning the scanner A
a Unplug the machine from the AC power
outlet.
b Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
c (MFC-J4410DW and MFC-J4610DW)
In the ADF unit, clean the white bar (1)
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
NOTE
In addition to cleaning the scanner glass
and glass strip with a non-flammable glass
cleaner, run your fingertip over the glass
to see if you can feel anything on it. If you
feel dirt or debris, clean the glass again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning attempt.
2
1
3
2
1
i
When there is a
spot of dirt or
correction fluid
on the glass strip
the printed
sample shows a
vertical line.
After the glass
strip is cleaned
the vertical line is
gone.
78
Cleaning the print head A
To maintain good print quality, the machine
will automatically clean the print head when
needed. You can start the cleaning process
manually if there is a print quality problem.
Clean the print head if you get a horizontal
line in the text or graphics, or blank text on
your printed pages. You can clean Black only,
three colors at a time (Yellow, Cyan and
Magenta), or all four colors at once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
a Press (Settings).
NOTE
If is on the Touchscreen, you can
press it, and then go to step e.
b Press s or t on the Touchpanel to
display General Setup.
c Press General Setup.
d Press Ink.
e Press s or t to display Cleaning.
f Press Cleaning.
g Press s or t to display Black, Color
or All, and then press the option you
want to clean.
The machine cleans the print head.
When cleaning is finished, the
Touchscreen will return to the Home
screen.
NOTE
• If you clean the print head at least five
times and the print has not improved, try
installing a new Genuine Brother Brand
replacement ink cartridge for each
problem color. Try cleaning the print head
again up to five more times. If the print has
not improved call Brother Customer
Service. (See Brother numbers
on page i.)
• You can also clean the print head from
your PC.
(See Software User’s Guide:
Maintenance tab (Windows
®
).)
Checking the print quality A
If faded or streaked colors and text appear on
your printouts, some of the print head nozzles
may be clogged. You can check this by
printing the Print Quality Check Sheet and
looking at the nozzle check pattern.
a Press (Settings).
NOTE
If is on the Touchscreen, you can
press it, and then go to step e.
b Press s or t on the Touchpanel to
display General Setup.
c Press General Setup.
d Press Ink.
e Press Test Print.
f Press Print Quality.
g Press Start.
The machine begins printing the Print
Quality Check Sheet.
h Check the quality of the four color blocks
on the sheet.
Routine maintenance
79
A
i The Touchscreen asks you if the print
quality is OK.
Do one of the following:
If all lines are clear and visible, press
Yes to finish the Print Quality check
and go to step m.
If you can see missing short lines as
shown below, press No.
j The Touchscreen asks you if the print
quality is OK for black and then the three
colors.
Press Yes or No.
k The Touchscreen asks you if you want
to start cleaning.
Press Yes.
The machine starts cleaning the print
head.
l After the cleaning procedure is finished,
press Start.
The machine starts printing the Print
Quality Check Sheet again. Return to
step h to repeat the procedure.
m Press .
If you clean the print head at least five times
and the print has not improved, try installing a
new Genuine Brother Brand replacement ink
cartridge for each problem color. Try cleaning
the print head again up to five more times. If
the print has not improved, call Brother
Customer Service. (See Brother numbers
on page i.)
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
NOTE
When a print head nozzle is clogged, the
printed sample looks like this.
Letter, A4 and Executive
Ledger, A3, Legal, A5, A6, envelopes,
Photo (4 6in.), PhotoL (3.5 5in.),
Photo 2L (5 7 in.) and Index Card
(5 8in.)
After the print head nozzle is cleaned, the
horizontal lines are gone.
OK Poor
80
Checking the print alignment A
If your printed text becomes blurred or
images become faded, you may need to
adjust the print alignment after transporting
the machine.
a Press (Settings).
NOTE
If is on the Touchscreen, you can
press it, and then go to step e.
b Press s or t on the Touchpanel to
display General Setup.
c Press General Setup.
d Press Ink.
e Press s or t to display Test Print.
f Press Test Print.
g Press Alignment.
h Press Start.
The machine starts printing the
Alignment Check Sheet.
i For the “A” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
j For the “B” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
k For the “C” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
l For the “D” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
m Press .
In the example above, pattern 6 is the best
choice for A, B, C and D.
81
B
B
Identifying the problem B
First, check the following.
The machine's power cord is connected correctly and the machine's power switch is turned on.
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
Touchscreen Messages
(See Error and Maintenance messages on page 83.)
If you did not solve the problem with the above checks, identify the problem and then go to the
page suggested below.
Paper handling and Printing problems:
Printing Difficulties on page 103
Print Quality Difficulties on page 104
Paper Handling Difficulties on page 107
Printing Received Faxes on page 108
Telephone and Fax problems:
Telephone Line or Connections on page 108
Handling Incoming Calls on page 111
Receiving Faxes on page 109
Sending Faxes on page 110
Troubleshooting B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Troubleshooting
83
B
Error and Maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/
.
NOTE
lights up when there is an error or maintenance message. Press to display the error
message on the Touchscreen.
84
Error Message Cause Action
B&W Print Only
Replace Ink
One or more of the color ink cartridges
have reached the end of their life.
You can use the machine in
black & white mode for approximately
four weeks depending on the number
of pages you print.
While this message appears on the
Touchscreen, each operation works in
the following way:
Printing
If you choose Grayscale in the
Advanced tab of the printer driver,
you can use the machine as a
black & white printer.
2-sided print is not available when
this message appears.
Copying
If the paper type is set to
Plain Paper you can make
copies in black & white.
2-sided copy is not available when
this message appears.
Faxing
If the paper type is set to
Plain Paper or
Inkjet Paper, the machine will
receive and print the faxes in
black & white.
If a sending machine has a color
fax, the machine’s “handshake”
will ask that the fax be sent as
black & white.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 74.)
NOTE
The machine will stop all print
operations and you will not be able to
use the machine until you change to a
new ink cartridge in the following
cases:
• If you unplug the machine or take
out the ink cartridge.
• If the paper type is set to anything
except Plain Paper or
Inkjet Paper.
• (Windows
®
)
If you check Slow Drying Paper
in the Basic tab of the printer
driver.
(Macintosh)
If you check Slow Drying Paper
in the Print Settings of the printer
driver.
Cannot Detect You installed a new ink cartridge too
quickly and the machine did not detect
it.
Take out the new ink cartridge and
re-install it slowly until it latches. (See
Replacing the ink cartridges
on page 74.)
An ink cartridge is not installed
correctly.
If you are not using Genuine Brother
Innobella™ ink, the machine may not
detect the ink volume.
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Cannot Detect Ink If you are not using Genuine Brother
Innobella™ ink, the machine may not
detect the ink volume.
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Troubleshooting
85
B
Cannot Print
Replace Ink
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
While memory is available, black &
white faxes will be stored in the
memory. If a sending machine has a
color fax, the machine's “handshake”
will ask that the fax be sent as black &
white. If the sending machine has the
ability to convert it, the color fax will be
stored in the memory as a black &
white fax.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 74.)
Comm.Error Poor telephone line quality caused a
communication error.
Send the fax again or connect the
machine to another telephone line. If
the problem continues, call the
telephone company and ask them to
check your telephone line.
Connection Fail You tried to poll a fax machine that is
not in Polled Waiting mode.
Check the other fax machine's polling
setup.
Cover is Open The scanner cover is not locked in the
closed position.
Lift the scanner cover and then close it
again.
Make sure the telephone line cord and
USB cable (if used) have been guided
correctly through the cable channel
and out the back of the machine.
The ink cartridge cover is not locked in
the closed position.
Firmly close the ink cartridge cover
until it clicks.
Data Remaining Print data is left in the machine's
memory.
Press . The machine will cancel
the job and clear it from the memory.
Try to print again.
Disconnected The other person or other person's fax
machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and you
are using a VoIP (Voice over IP)
system, try changing the Compatibility
to Basic (for VoIP). (See Telephone
line interference / VoIP on page 115.)
Document Jam
(MFC-J4410DW and
MFC-J4610DW)
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
(See Using the ADF (MFC-J4410DW
and MFC-J4610DW) on page 34.)
(See Document jam (MFC-J4410DW
and MFC-J4610DW) on page 93.)
DR Mode in Use The machine is in Distinctive Ring
mode. You cannot change the
Receive Mode from Manual to
another mode.
Set Distinctive Ring to Off. (See
Turning off Distinctive Ring
on page 49.)
High Temperature The print head is too warm. Allow the machine to cool down.
Error Message Cause Action
86
Hub is Unusable. A hub or USB Flash memory drive with
hub has been connected to the USB
direct interface.
Hubs, including USB Flash memory
drives that have a built-in hub, are not
supported. Unplug the device from the
USB direct interface.
Ink Absorber Full The ink absorber box or flushing box is
full. These components are periodic
maintenance items that may require
replacement after a period of time to
ensure optimum performance from
your Brother machine. Because these
components are periodic maintenance
items, the replacement is not covered
under the warranty. The need to
replace these items and the time
period before replacement is
dependent on the number of purges
and flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
depending on different situations. For
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans itself
upon power up. The use of
non-Brother ink may cause frequent
cleanings because non-Brother ink
could cause poor print quality which is
resolved by cleaning. The more
cleaning the machine requires, the
faster these boxes will fill up.
NOTE
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
The ink absorber box or flushing box
will need to be replaced. Contact
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
numbers on page i.)
Other reasons for cleaning are:
1 After a paper jam has been
cleared, the machine automatically
cleans itself before the next
received fax is printed.
2 The machine automatically cleans
itself after sitting idle for more than
30 days (infrequent use).
3 The machine automatically cleans
itself after ink cartridges of the
same color have been replaced
12 times.
InkAbsorberNearFull
The ink absorber box or flushing box is
nearly full.
The ink absorber box or flushing box
will need to be replaced soon. Call
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
numbers on page i.)
Error Message Cause Action
Troubleshooting
87
B
Ink low One or more of the ink cartridges are
near the end of their life. If one of the
color ink cartridges is near the end of
its life and someone is sending you a
color fax, your machine’s “handshake”
will ask that the fax be sent as black &
white. If the sending machine has the
ability to convert it, the color fax will be
printed at your machine as a black &
white fax.
Order a new ink cartridge. You can
continue printing until the
Touchscreen shows Cannot Print.
(See Ordering accessories and
supplies on page ii and Replacing the
ink cartridges on page 74.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either corrupted,
incorrectly formatted, or there is a
problem with the memory card.
Remove the memory card from the
media drive (slot) of the machine and
format it correctly.
Put the card firmly into the slot again to
make sure it is in the correct position.
If the error remains, check the media
drive (slot) of the machine by putting in
another memory card that you know is
working.
Media is Full. The memory card or USB Flash
memory drive you are using has no
available space or already contains
999 files.
Your machine can only save to your
memory card or USB Flash memory
drive if it contains fewer than 999 files.
Delete unused files to free some
space and try again.
No Caller ID There is no incoming call history. You
have not received any calls or you
have not subscribed to the Caller ID
service from your telephone company.
If you want to use the Caller ID
feature, call your telephone company.
(See Advanced User’s Guide: Caller
ID.)
No File The memory card or USB Flash
memory drive in the media drive does
not contain a .JPG file.
Put the correct memory card or USB
Flash memory drive into the slot again.
No Ink Cartridge An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it latches. (See
Replacing the ink cartridges
on page 74.)
Error Message Cause Action
88
(MFC-J4310DW and
MFC-J4410DW)
No Paper Fed
(MFC-J4610DW)
No Paper Fed
No Paper Fed #1
No Paper Fed #2
The machine is out of paper or the
paper is not correctly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray,
and then press OK on the
Touchscreen.
Remove the paper and load it
again, and then press OK on the
Touchscreen. (See Loading paper
and other print media on page 13.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 95.
If this error occurs often during 2-sided
copying or 2-sided printing, the paper
feed rollers may be stained with ink.
Clean the paper feed rollers.
(See Advanced User’s Guide:
Cleaning the paper feed rollers.)
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
(See Advanced User’s Guide:
Cleaning the paper pick-up rollers.)
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is
closed evenly at both ends. (See
Printer jam or paper jam on page 95.)
The paper was not inserted in the
center position of the manual feed slot.
Remove the paper and re-insert it in
the center of the manual feed slot, and
then press OK on the Touchscreen.
(See Loading paper in the manual
feed slot on page 22.)
No Response/Busy The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered You tried to access a Speed Dial
number that has not been stored in the
machine.
Set up the Speed Dial number. (See
Storing Speed Dial numbers
on page 56.)
Out of Fax Memory The fax memory is full. Do one of the following:
Clear the data in the memory. To
gain extra memory, you can turn
off Memory Receive.
(See Advanced User’s Guide:
Turning off Memory Receive
operations.)
Print the faxes that are in the
memory. (See Advanced User’s
Guide: Printing a fax from the
memory.)
Error Message Cause Action
Troubleshooting
89
B
Out of Memory The machine's memory is full. If a copy operation is in process:
Press and wait until the other
operations in progress finish, and then
try again.
The memory card or USB Flash
memory drive you are using does not
have enough free space to scan the
document.
Press .
Delete unused files from your memory
card or USB Flash memory drive to
make some free space and then try
again.
Paper Jam [Front] The paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
in the front of the machine on page 95.
Make sure the paper guides are set to
the correct paper size.
PaperJam Front,Rear
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
in the front and back of the machine
on page 97.
Make sure the paper guides are set to
the correct paper size.
More than one sheet of paper was
placed in the manual feed slot.
—OR—
Another sheet of paper was placed in
the manual feed slot before the
Touchscreen showed
Put one piece of paper in
Manual Feed Slot, and then
press [OK]
.
Do no
t put more than one sheet of
paper in the manual feed slot at any
one time. Wait until the Touchscreen
shows
Put one piece of paper in
Manual Feed Slot, and then
press [OK]. before you feed the
next sheet of paper in the manual feed
slot.
Remove the jammed paper by
following the steps in Paper is jammed
in the front and back of the machine
on page 97.
Paper Jam [Rear] The paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
in the back of the machine
on page 96.
Make sure the paper guides are set to
the correct paper size.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
(See Advanced User’s Guide:
Cleaning the paper pick-up rollers.)
Error Message Cause Action
90
Paper tray not
detected. Please
put the paper tray
firmly back in the
machine.
The paper tray is not completely
inserted.
Slowly push the paper tray completely
into the machine.
Paper or a foreign object has
prevented the paper tray from being
inserted correctly.
Pull the paper tray out of the machine,
and remove the jammed paper or
foreign object. Slowly push the paper
tray completely into the machine.
Screen init. Fail The Touchscreen was pressed before
the power-on initialization was
completed.
Make sure that nothing is touching or
resting on the Touchscreen.
Debris may be stuck between the
lower part of the Touchscreen and its
frame.
Insert a piece of stiff paper between
the lower part of the Touchscreen and
its frame and slide it back and forth to
push out the debris.
Unable to CleanXX
Unable to Init.XX
Unable to PrintXX
Unable to ScanXX
The machine has a mechanical
problem.
—OR—
A foreign object such as a paper clip or
a piece of ripped paper is in the
machine.
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and reconnect it.
(The machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal
report on page 92.)
Unusable Device
Disconnect device
from front connector
& turn machine off &
then on
A broken device has been connected
to the USB direct interface.
Unplug the device from the USB direct
interface, then press to turn the
machine off and then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash memory
drive that is not supported has been
connected to the USB direct interface.
For more information, visit us at
http://solutions.brother.com/
.
Unplug the device from the USB direct
interface. Turn the machine off and
then on again.
Wrong Ink Color An ink cartridge has been installed in
the wrong position.
Identify which ink cartridges are not in
their color-coded positions and move
them to their correct positions.
Error Message Cause Action
Troubleshooting
91
B
(MFC-J4310DW and
MFC-J4410DW)
Wrong Paper
(MFC-J4610DW)
Wrong Paper
Wrong Paper #1
Wrong Paper #2
The paper size setting does not match
the size of paper in the tray.
1 Make sure the paper size you
choose matches the size of paper
in the tray.
(MFC-J4310DW and
MFC-J4410DW: See Paper Size
on page 27.)
(MFC-J4610DW: See Paper Size
and Type (MFC-J4610DW)
on page 28.)
2 Make sure you loaded the paper in
the correct orientation by setting
the paper guides at the indicators
for your paper size. (See Loading
paper and other print media
on page 13.)
3 After you have checked the paper
size and the paper orientation,
press OK on the Touchscreen.
The paper orientation is not correct for
the paper size.
You did not set the paper guides in the
tray to the indicators for the paper size
you are using.
Wrong Tray Setting
(MFC-J4610DW)
The machine’s Paper Size and Tray
Use settings do not match the size of
paper in the tray you are using.
Configure the paper size setting for
the tray according to the on-screen
instructions.
Error Message Cause Action
92
Error animation B
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing t to see the next step and s to go
back a step.
Transferring your faxes or Fax
Journal report B
If the Touchscreen shows:
Unable to CleanXX
Unable to Init.XX
Unable to PrintXX
Unable to ScanXX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
on page 92 or Transferring faxes to your PC
on page 92.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
report to another fax machine on page 93.)
Transferring faxes to another fax
machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)
a Press to interrupt the error.
b Press (Settings).
c Press s or t on the Touchpanel to
display Service.
d Press Service.
e Press Data Transfer.
f Press Fax Transfer.
g Do one of the following:
If the Touchscreen shows No Data,
there are no faxes left in the
machine's memory.
Press .
Enter the fax number to which faxes
will be forwarded.
h Press Fax Start.
Transferring faxes to your PC B
You can transfer the faxes from your
machine's memory to your PC.
a Press to interrupt the error.
b Make sure you have installed
MFL-Pro Suite on your PC, and then
turn on PC-FAX Receiving on the PC.
(See Software User’s Guide: PC-FAX
receiving.)
c Make sure you have set PC-Fax
Receive on the machine.
(See Advanced User’s Guide: PC-Fax
Receive (Windows
®
only).)
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
Touchscreen will ask if you want to
transfer the faxes to your PC.
d Do one of the following:
To transfer all faxes to your PC,
press Yes. You will be asked if you
want to also turn on the backup print
option.
To exit and leave the faxes in the
memory, press No.
e Press .
Troubleshooting
93
B
Transferring the Fax Journal report to
another fax machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)
a Press to interrupt the error.
b Press (Settings).
c Press s or t on the Touchpanel to
display Service.
d Press Service.
e Press Data Transfer.
f Press Report Trans.
g Enter the fax number to which the Fax
Journal report will be forwarded.
h Press Fax Start.
Document jam
(MFC-J4410DW and
MFC-J4610DW) B
Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Remove the jammed document by
pulling it upward.
1 ADF cover
d Close the ADF cover.
e Press .
IMPORTANT
To avoid future document jams, close the
ADF cover correctly by pressing it down in
the center.
1
94
Document is jammed inside the ADF
unit
B
a Take any paper that is not jammed out
of the ADF.
b Lift the document cover.
c Pull the jammed document out to the
left.
1 document cover
d Close the document cover.
e Press .
Removing small documents jammed
in the ADF
B
a Lift the document cover.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
1 document cover
c Close the document cover.
d Press .
1
1
Troubleshooting
95
B
Printer jam or paper jam B
Take out the jammed paper depending on
where it is jammed in the machine.
Paper is jammed in the front of the
machine
B
If the Touchscreen shows
Paper Jam [Front], follow these steps:
a Unplug the machine from the AC power
outlet.
b Pull the paper tray (1) completely out of
the machine.
c Pull out the jammed paper (1).
d Lift the Jam Clear Flap, and then
remove the jammed paper.
e Make sure you look carefully inside the
machine above and below the Jam
Clear Flap for any pieces of paper.
f Put the paper tray firmly back in the
machine.
1
1
96
NOTE
Make sure you pull out the paper support
until it clicks.
g Re-connect the power cord.
NOTE
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See Additional paper jam clear
operations on page 100.)
Paper is jammed in the back of the
machine
B
If the Touchscreen shows
Paper Jam [Rear], follow these steps:
a Unplug the machine from the AC power
outlet.
b Open the Jam Clear Cover (1) at the
back of the machine.
c Open the inside cover (1).
d Use both hands to pull the jammed
paper out of the machine.
e Close the inside cover and Jam Clear
Cover. Make sure the covers are closed
correctly.
f Re-connect the power cord.
1
1
Troubleshooting
97
B
Paper is jammed in the front and back
of the machine
B
If the Touchscreen shows
PaperJam Front,Rear, follow these
steps:
a Unplug the machine from the AC power
outlet.
b (MFC-J4310DW and MFC-J4410DW)
Pull the paper tray (1) completely out of
the machine.
(MFC-J4610DW)
Pull paper tray #1 and then tray #2
completely out of the machine.
c Pull out the jammed paper (1).
(MFC-J4310DW and MFC-J4410DW)
(MFC-J4610DW)
d Lift the Jam Clear Flap, and then
remove the jammed paper.
1
1
1
98
e Make sure you look carefully inside the
machine above and below the Jam
Clear Flap for any pieces of paper.
f Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover (1) into the open position.
g Slowly pull the jammed paper (1) out of
the machine.
h Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine (1)
and (2).
IMPORTANT
• If the paper is jammed under the print
head, unplug the machine from the power
source, move the print head so it does not
touch the paper, and then pull out the
paper.
• If the print head is in the right corner as
shown in the illustration, you cannot move
the print head. Re-connect the power
cord. Hold down until the print head
moves to the center. Then unplug the
machine from the power source and take
out the paper.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
1
1
1
2
Troubleshooting
99
B
i Open the Jam Clear Cover (1) at the
back of the machine.
j Open the inside cover (1).
k Make sure you look carefully inside for
any jammed paper. If there is any
jammed paper, slowly pull it out of the
machine.
l Close the inside cover and Jam Clear
Cover. Make sure the covers are closed
correctly.
m Lift the scanner cover (1) to release the
lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.
1
1
2
1
3
100
n (MFC-J4310DW and MFC-J4410DW)
Put the paper tray firmly back in the
machine.
(MFC-J4610DW)
Put paper tray #1 and then tray #2 firmly
back in the machine.
NOTE
Make sure you pull out the paper support
until it clicks.
o Re-connect the power cord.
NOTE
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See Additional paper jam clear
operations on page 100.)
Additional paper jam clear operationsB
a Place your hands in the finger holds on
each side of the machine to lift the
scanner cover into the open position.
NOTE
If the print head is at the right corner as
shown in the illustration, hold down
until the print head moves to the middle.
b Unplug the machine from the AC power
outlet.
c Lift the scanner cover (1) to release the
lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.
3
1
2
Troubleshooting
101
B
d Open the manual feed slot cover.
e Put only one sheet of Letter or A4 size
thick paper such as glossy paper in a
Landscape position in the manual feed
slot.
Push it into the manual feed slot.
NOTE
• We recommend you use glossy paper.
• If you do not push the paper deep into the
manual feed slot, the machine will not feed
it when you re-connect the power cord.
f Re-connect the power cord.
The paper you placed in the manual
feed slot will be fed through the machine
and ejected.
g Place your hands in the finger holds on
each side of the machine to lift the
scanner cover into the open position.
Make sure that a piece of paper is not
still jammed inside the machine.
Lift the scanner cover to release the
lock. Gently push the scanner cover
support down and close the scanner
cover using both hands.
102
If you are having difficulty with your machine B
IMPORTANT
• For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
• If you think there is a problem with your machine, check the following chart and follow the
troubleshooting tips. You can correct most problems by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
Troubleshooting
103
B
Printing Difficulties
Difficulty Suggestions
No printout. Check that the correct printer driver has been installed and chosen.
Check to see if the Touchscreen is showing an error message.
(See Error and Maintenance messages on page 83.)
Make sure that the machine is online.
(Windows
®
7)
Click /Devices and Printers. Right-click Brother MFC-XXXXX (where
XXXXX is your model name) and choose Seewhat’sprinting. Click Printer and
make sure that Use Printer Offline is unchecked.
(Windows Vista
®
)
Click /Control Panel/Hardware and Sound/Printers. Right-click
Brother MFC-XXXXX (where XXXXX is your model name). If the printer is offline,
it will show Use Printer Online. Select this option to enable the printer.
(Windows
®
XP)
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.
Right-click Brother MFC-XXXXX (where XXXXX is your model name). If the
printer is offline, it will show Use Printer Online. Select this option to enable the
printer.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 74.)
If old, unprinted data remains in the printer driver spooler, it will prevent new print
jobs from printing. Open the printer icon and delete all data as follows:
(Windows
®
7)
Click /Devices and Printers/Printers and Faxes.
(Windows Vista
®
)
Click /Control Panel/Hardware and Sound/Printers.
(Windows
®
XP)
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.
(Mac OS X v10.7.x)
Click System Preferences/Print & Scan.
(Mac OS X v10.5.8, 10.6.x)
Click System Preferences/Print & Fax.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
(See Unprintable area on page 26.)
Cannot perform “Page Layout”
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
104
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab (Windows
®
) or Color Settings (Macintosh). Click
Color Settings (Windows
®
) or Advanced Color Settings (Macintosh) and make
sure you uncheck Color Enhancement (True2Life).
Turn the Borderless feature off. Borderless printing is slower than normal printing.
(See Software User’s Guide: Printing (Windows
®
).)
(See Software User’s Guide: Printing and Faxing (Macintosh).)
True2Life™ is not working
correctly.
If the image data is not full color in your application (such as 256 color),
True2Life™ will not work. Use at least 24 bit color data with the True2Life™
feature.
Machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution.
(See Software User’s Guide: Printing (Windows
®
).)
(See Software User’s Guide: Printing and Faxing (Macintosh).)
Print Quality Difficulties
Difficulty Suggestions
Poor print quality. Check the print quality. (See Checking the print quality on page 78.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.
(See Paper Type on page 27.)
(See Software User’s Guide: Printing (Windows
®
).)
(See Software User’s Guide: Printing and Faxing (Macintosh).)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Genuine
Brother Innobella™ ink cartridges stay usable for up to two years if kept in their
original packaging.)
The ink cartridge has been in your machine for over six months.
The ink cartridge may not have been stored correctly before use.
Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother
supplies may affect the print quality, hardware performance, and machine
reliability.
Make sure you are using one of the recommended types of paper.
(See Acceptable paper and other print media on page 29.)
The recommended environment for your machine is between 68 F to 91 F
(20 C to 33 C).
Printing Difficulties (continued)
Difficulty Suggestions
Troubleshooting
105
B
White horizontal lines appear in text
or graphics.
Letter, A4 and Executive
Ledger, A3, Legal, A5, A6,
envelopes, Photo (4 6in.),
Photo L (3.5 5 in.), Photo 2L
(5 7 in.) and Index Card
(5 8in.)
Clean the print head. (See Cleaning the print head on page 78.)
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 29.)
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine or leaving
the machine unplugged for extended periods of time. We recommend using
to power down the machine. Using allows minimal power to the machine
ensuring periodic cleanings of the print head occur.
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 78.)
Make sure you are using Genuine Brother Innobella™ Ink.
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine or leaving
the machine unplugged for extended periods of time. We recommend using
to power down the machine. Using allows minimal power to the machine
ensuring periodic cleanings of the print head occur.
Characters and lines are blurred. Check the printing alignment. (See Checking the print alignment on page 80.)
Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper guides are
adjusted correctly. (See Loading paper and other print media on page 13.)
Make sure the Jam Clear Cover is closed correctly.
Smudge or stain at the top center of
the printed page.
Make sure the paper is not too thick or curled.
(See Acceptable paper and other print media on page 29.)
Print appears dirty or ink seems to
run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 29.) Do not handle the paper until the ink is
dry.
Make sure you are using Genuine Brother Innobella™ Ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the printer driver.
Print Quality Difficulties (continued)
Difficulty Suggestions
106
Ink is smudged or running when
using glossy photo paper.
Be sure to check the front and back of the paper. Place the glossy surface (printing
surface) face down. (See Paper Type on page 27.)
If you use glossy photo paper, make sure that the paper type setting is correct.
Printouts appears dirty or the paper
jams when using Ledger paper.
(PC print for Windows
®
)
Check Slow Drying Paper in the Basic tab of the printer driver.
(PC print for Macintosh)
Select Print Settings from drop-down list and then check Slow Drying Paper of
the printer driver.
(Copy)
Adjust the copy density to make copies lighter. (See Advanced User’s Guide:
Adjusting Density.)
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Advanced User’s Guide:
Cleaning the machine’s printer platen.)
Make sure you are using Genuine Brother Innobella™ Ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 13.)
Make sure the paper feed rollers are not dirty with ink.
(See Advanced User’s Guide: Cleaning the paper feed rollers.)
The machine prints dense lines on
the page.
(Windows
®
only)
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled.
(Windows
®
)
In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing.
(Macintosh)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options, and uncheck Bi-Directional Printing.
Make sure you are using Genuine Brother Innobella™ Ink.
Print Quality Difficulties (continued)
Difficulty Suggestions
Troubleshooting
107
B
Paper Handling Difficulties
Difficulties Suggestions
The machine does not feed paper. Make sure the Jam Clear Cover at the back of the machine is closed.
If the Touchscreen shows the Paper Jam message and you still have a problem,
see Error and Maintenance messages on page 83.
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack
over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Clean the paper pick-up rollers.
(See Advanced User’s Guide: Cleaning the paper pick-up rollers.)
Photo paper does not feed
correctly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Machine feeds multiple pages. Do the following:
(See Loading paper and other print media on page 13.)
Make sure the paper is loaded correctly in the paper tray.
Remove all the paper from the tray and fan the stack of paper well, then put it
back in the tray.
Make sure you do not push the paper in too far.
Make sure the Jam Clear Cover is closed correctly. (See Paper is jammed in the
back of the machine on page 96.)
Make sure the Base Pad in the paper tray is not dirty. (See Advanced User’s
Guide: Cleaning the paper pick-up rollers.)
There is a paper jam. See Printer jam or paper jam on page 95. Make sure the paper guides are set to
the correct paper size.
Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine. (See Additional paper jam
clear operations on page 100.)
The paper jams when you use
2-sided copy or 2-sided print.
Use one of the jam prevention settings, 2-sided1 or 2-sided2.
For copying
(See Advanced User’s Guide: 2-sided copying.)
For printing
(See Software User’s Guide: 2-sided / Booklet (Windows
®
).)
(See Software User’s Guide: 2-sided Printing (Macintosh).)
If paper jams occur often during 2-sided copying or 2-sided printing, the paper
feed rollers may be stained with ink. Clean the paper feed rollers. (See Advanced
User’s Guide: Cleaning the paper feed rollers.)
108
Printing Received Faxes
Difficulty Suggestions
Condensed print
Horizontal streaks
Top and bottom sentences are
cut off
Missing lines
Usually this is caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Left and right margins are cut off or
a single page is printed on two
pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(MFC-J4310DW and MFC-J4410DW: See Paper Size on page 27.)
(MFC-J4610DW: See Paper Size and Type (MFC-J4610DW) on page 28.)
Turn on Auto Reduction. (See Advanced User’s Guide: Printing a reduced
incoming fax.)
Received color fax prints only in
black & white.
Replace the color ink cartridges that have reached the end of their life, and then
ask the other person to send the color fax again.
(See Replacing the ink cartridges on page 74.)
Telephone Line or Connections
Difficulty Suggestions
Dialing does not work.
(No dial tone)
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack inside the machine.
(Canada only) Change the Tone/Pulse setting. (See Quick Setup Guide.)
Send a manual fax by pressing Hook and dialing the number. Wait to hear fax
receiving tones before pressing Fax Start.
If there is no dial tone, connect a known working telephone and telephone line cord
to the jack. Then lift the external telephone's handset and listen for a dial tone. If
there is still no dial tone, ask your telephone company to check the line and wall
jack.
The machine does not answer
when called.
Make sure the machine is in the correct Receive Mode for your setup.
(See Choose the correct Receive Mode on page 41.) Check for a dial tone. If
possible, call your machine to hear it answer. If there is still no answer, make sure
the telephone line cord is plugged into the telephone wall jack and the LINE jack
inside the machine. If there is no ringing when you call your machine, ask your
telephone company to check the line.
Troubleshooting
109
B
Receiving Faxes
Difficulty Suggestions
Cannot receive a fax. Make sure your machine has a dial tone by pressing Hook in Fax mode. If you
hear static or interference on your fax line, contact your local telephone provider.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack inside the machine. If you subscribe to
DSL, VoIP or MagicJack services, contact your service provider for connection
instructions. To lower the modem speed and turn off ECM (error correction mode),
see Telephone line interference / VoIP on page 115.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine. (See Choose the correct Receive Mode on page 41.)
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line with an external answering machine, you
should select External TAD mode. In External TAD mode, your Brother
machine will automatically receive incoming faxes and voice callers will be able to
leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service, see
Voice Mail on page 46.
If your Brother machine is on a line with the Distinctive Ring subscriber service,
see Distinctive Ring on page 47.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select Fax/Tel mode. In
Fax/Tel mode, your Brother machine will automatically receive faxes and
produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select Manual mode. In Manual mode, you must answer every
incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the Ring Delay setting:
If the Receive Mode is set to Fax Only or Fax/Tel, reduce the Ring Delay
to 1 ring. (See Ring Delay on page 44.)
If the Receive Mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
If the Receive Mode is set to Manual, DO NOT adjust the Ring Delay setting.
Have someone send you a test fax:
If you received the test fax, your machine is operating correctly. Remember to
reset your Ring Delay or answering machine setting back to your original
setting. If receiving problems recur after resetting the Ring Delay, then a
person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
110
Cannot receive a fax.
(continued)
If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly. (See Connecting an external TAD (telephone answering device)
on page 50.)
1 Plug the telephone line cord directly from the wall telephone jack into the LINE
jack inside the machine.
2 Remove the protective cap from your Brother machine’s EXT. jack, and then
plug the telephone line cord from your answering machine into the EXT. jack.
3 Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4 Record the outgoing message on your answering machine.
Record five seconds of silence at the beginning of your outgoing
message.
Limit your speaking to 20 seconds.
End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l 51 and Start to send a fax.”
5 Set your answering machine to answer calls.
6 Set your Brother machine’s Receive Mode to External TAD. (See Choose
the correct Receive Mode on page 41.)
Make sure your Brother machine’s Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
the call on an external or extension telephone. (See Easy Receive on page 45.)
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP). (See
Telephone line interference / VoIP on page 115.)
Sending Faxes
Difficulty Suggestions
Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack inside the machine.
Print the Transmission Verification Report and check for an error. (See Advanced
User’s Guide: Reports.)
Contact your administrator to check your Secure Function Lock Settings.
Ask the other party to check that the receiving machine has paper.
Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 77.)
Receiving Faxes (continued)
Difficulty Suggestions
Troubleshooting
111
B
Transmission Verification Report
says “RESULT:NG”.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get “RESULT:NG” on the Transmission
Verification Report, your machine may be out of memory. To gain extra memory,
you can turn off Memory Receive (See Advanced User’s Guide: Turning off
Memory Receive operations.), print fax messages from the machine’s memory
(See Advanced User’s Guide: Printing a fax from the memory.), or cancel a
Delayed Fax or Polling Job. (See Canceling a fax in progress on page 39.)
(See Advanced User’s Guide: Checking and canceling waiting jobs.) If the
problem continues, ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the machine's Compatibility setting to Basic(for VoIP).
(See Telephone line interference / VoIP on page 115.)
Sent faxes are blank. Make sure you are loading the document correctly. (See Loading documents
on page 34.)
Vertical black lines when sending.
(MFC-J4410DW and
MFC-J4610DW)
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. Clean the glass strip. (See Cleaning the scanner on page 77.)
Handling Incoming Calls
Difficulty Suggestions
The machine “hears” a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing .
Try avoiding this problem by turning Easy Receive to Off.
(See Easy Receive on page 45.)
Sending a fax call to the machine. If you answered on an extension telephone, press your Fax Receive Code (the
factory setting is l 51). If you answered on the external telephone (connected to
the EXT. jack), press Fax Start, and then press Receive to receive the fax.
When your machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, an
answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For example: If you subscribe to Call Waiting or another custom service and its
signal comes through the line while your machine is sending or receiving a fax, the
signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Sending Faxes (continued)
Difficulty Suggestions
112
Copying Difficulties
Difficulty Suggestions
Cannot make a copy. Contact your administrator to check your Secure Function Lock Settings.
Vertical black lines or streaks
appear in copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip and scanner glass and the white bar and white
plastic above them. (See Cleaning the scanner on page 77.)
Copies are blank. Make sure you are loading the document correctly. (See Loading documents
on page 34.)
Poor copy results when using the
ADF. (MFC-J4410DW and
MFC-J4610DW)
Try using the scanner glass. (See Using the scanner glass on page 35.)
Fit to Page does not work correctly. Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
Scanning Difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
Scan Settings, Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X v10.6.x and 10.7.x users can also scan documents using the ICA
Scanner Driver. (See Software User’s Guide: Scanning a document using the ICA
driver (Mac OS X v10.6.x, 10.7.x).)
OCR does not work. Try increasing the scanner resolution.
(Macintosh)
Make sure you have finished downloading and installing Presto! PageManager
from:
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
Poor scanning results when using
the ADF. (MFC-J4410DW and
MFC-J4610DW)
Try using the scanner glass. (See Using the scanner glass on page 35.)
PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work
correctly.
1 Take out the memory card or USB Flash memory drive and put it back in
again.
2 If you have tried “Eject” from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again.
Cannot access Removable Disk
from the computer.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Troubleshooting
113
B
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off. (See Advanced
User’s Guide: Borderless printing and Cropping.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy” Make sure the machine is not showing an error message on the Touchscreen.
Cannot print images from
FaceFilter Studio.
(Windows
®
)
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. (See Quick Setup Guide.)
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
Network Difficulties
Difficulty Suggestions
Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Advanced User’s Guide: Reports) and
check the Network settings printed in this list. Reconnect the LAN cable to the hub
to verify that the cabling and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable. If
the connections are good, the machine shows LAN Active for 2 seconds.
If you are using a wireless connection or are having Network problems,
see Network User’s Guide: Troubleshooting.
The network scanning feature does
not work.
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
See the instruction manual that came with your third-party Security/Firewall
Software or contact the software manufacturer.
(Macintosh only)
Re-select your network machine in the Device Selector window from the Model
pop-up menu in the main screen of ControlCenter2.
The network PC-Fax Receive
feature does not work.
(Windows
®
only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
See the instruction manual that came with your third-party Security/Firewall
Software or contact the software manufacturer.
PhotoCapture Center™ Difficulties (continued)
Difficulty Suggestions
114
The Brother software cannot be
installed.
(Windows
®
)
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press (Settings), and then press s or t on the Touchpanel to display
Print Reports. Press Print Reports. Press s or t to display
WLAN Report, and then press WLAN Report.
(See Network User’s Guide.)
Data entry difficulties
Difficulty Suggestions
The dial pad does not work when
entering numbers or characters.
Use the keyboard on the Touchscreen to enter information.
Network Difficulties (continued)
Difficulty Suggestions
Troubleshooting
115
B
Dial Tone B
Setting the dial tone to Detection will shorten
the dial detect pause.
a Press (Settings).
b Press s or t on the Touchpanel to
display Initial Setup.
c Press Initial Setup.
d Press s or t to display Dial Tone.
e Press Dial Tone.
f Press Detection or No Detection.
g Press .
Telephone line
interference / VoIP B
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you change the modem speed to minimize
errors in fax operations.
a Press (Settings).
b Press s or t on the Touchpanel to
display Initial Setup.
c Press Initial Setup.
d Press s or t to display
Compatibility.
e Press Compatibility.
f Press High, Normal or
Basic(for VoIP).
Basic(for VoIP) reduces the
modem speed to 9,600 bps and
turns off color fax receiving and
ECM, except for color fax-sending.
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when
needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
Normal sets the modem speed at
14,400 bps.
High increases the modem speed to
33,600 bps. (factory setting)
g Press .
NOTE
VoIP (Voice over IP) is a type of phone
system that uses an Internet connection,
rather than a traditional phone line.
116
Machine Information B
Checking the serial number B
You can see the machine’s serial number on
the Touchscreen.
a Press (Settings).
b Press s or t on the Touchpanel to
display Machine Info.
c Press Machine Info.
d Press Serial No.
e Press .
Reset functions B
The following reset functions are available:
1 Network
You can reset the print server back to its
factory settings, such as the password
and IP address information.
2 Address&Fax
Address & Fax resets the following
settings:
Speed Dial
(Speed-Dial and Setup Groups)
Programmed fax jobs in the memory
(Polled Transmit, Delayed Fax and
Delayed Batch Transmission)
Station ID
(Name and Number)
Remote Fax Options
(Fax Forwarding and Paging)
Report settings
(Transmission Verification Report,
Quick Dial List and Fax Journal)
History
(Caller ID history and Outgoing Call)
Faxes in memory
3 All Settings
You can restore all settings to their factory
settings.
Brother strongly recommends performing
this procedure before handing over or
disposing of the machine.
NOTE
Unplug the interface cable before you
choose Network or All Settings.
How to reset the machine B
a Press (Settings).
b Press s or t on the Touchpanel to
display Initial Setup.
c Press Initial Setup.
d Press s or t to display Reset.
e Press Reset.
f Press s or t to display the types of
Reset options Network,
Address&Fax, and All Settings.
g Press the reset option you want to use.
h Press Yes to confirm.
i Press Yes for 2 seconds to reboot the
machine.
117
C
C
Using the Settings
Tables
C
Your machine’s Touchscreen LCD is easy to
set up and operate. All you have to do is
press the settings and options you want to set
as they are displayed on the Touchscreen.
We have created step-by-step Settings
Tables so you can see at-a-glance all the
available choices for each setting and
feature. You can use these tables to quickly
set up your preferred settings in the machine.
Memory Storage C
Even if there is a power failure, you will not
lose the options you have chosen in the
Settings tables. Temporary settings (such as
Overseas Mode) will be lost. You may have
to reset the time and date.
Settings and features tables C
118
Settings tables C
The Settings tables will help you understand the settings selections and options that are found in
the machine's programs. The factory settings are shown in Bold with an asterisk.
(Settings) C
Level1 Level2 Level3 Options Descriptions Page
Shortcut
Settings
Copy — Quality
Paper Type
Paper Size
Tray Select
(MFC-J4610DW)
Enlarge/Reduce
Density
Stack/Sort
Page Layout
2-sided Copy
Advanced Settings
(Options)
Off
Ink Save Mode
Thin Paper Copy
Book Copy
Remove Background
Lets you quickly and
easily recall and apply
your previously stored
preferred settings.
10
Fax — Address
Fax Resolution
Contrast
Color Setting
Batch TX
Real Time TX
Overseas Mode
Glass Scan Size
Scan Scan to Media Scan Type
Resolution
File Type
File Name
Remove Background
Scan to Network
(Profile Name)
Scan to FTP
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
119
C
General Setup Ink Test Print Print Quality
Alignment
Lets you check the print
quality or alignment.
78
Cleaning Black
Color
All
Lets you clean the print
head.
78
Ink Volume — Lets you check the
available ink volume.
See .
Paper Type
(MFC-J4310DW
and
MFC-J4410DW)
— Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Sets the type of paper in
the paper tray.
27
Paper Size
(MFC-J4310DW
and
MFC-J4410DW)
— Letter*
A4
A5
EXE
4"x6"
Sets the size of paper in
the paper tray.
27
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
120
General Setup
(Continued)
Tray Setting
(MFC-J4610DW)
Tray #1 Paper Type
(Options)
Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Sets the type of paper in
paper tray #1.
28
Paper Size
(Options)
Letter*
A4
A5
EXE
4"x6"
Sets the size of paper in
paper tray #1.
Tray #2 Paper Size
(Options)
Letter*
A4
Sets the size of paper in
paper tray #2.
28
Tray Use: Copy
Tray #1
Tray #2
Auto Tray Select
*
Choose the tray that will
be used for Copy mode.
28
Tray Use: Fax Tray #1
Tray #2
Auto Tray Select
*
Choose the tray that will
be used for Fax mode.
29
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
121
C
General Setup
(Continued)
Volume Ring Off
Low
Med*
High
Adjusts the ring volume.
See .
Beep Off
Low*
Med
High
Adjusts the volume of
the sounds when you
press the Touchscreen
or Touchpanel.
Speaker Off
Low
Med*
High
Adjusts the speaker
volume.
LCD Settings Backlight Light*
Med
Dark
You can adjust the
brightness of the
Touchscreen backlight.
Dim Timer Off
10Secs
20Secs
30Secs*
You can set how long
the Touchscreen
backlight stays on after
the last finger press.
Sleep Mode — 1Min
2Mins
3Mins
5Mins*
10Mins
30Mins
60Mins
You can choose how
long the machine must
be idle before it goes
into Sleep mode.
Function Lock Set Password — You can restrict
selected machine
functions for up to
10 restricted users and
for all other
non-authorized Public
users.
Lock OffiOn —
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
122
Fax Setup Receive Ring Delay 0
1
2
3
4*
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
44
F/T Ring Time 20Secs*
30Secs
40Secs
70Secs
Sets the length of the
pseudo/double-ring time
in Fax/Tel mode.
44
Easy Receive On*
Off
Receives fax messages
automatically when you
answer a call and hear
fax tones.
45
Remote Codes On*
(l51, #51)
Off
Allows you to answer all
calls at an extension
telephone and use
codes to turn the
machine on or off. You
can personalize these
codes.
53
Auto Reduction
On*
Off
Reduces the size of
incoming faxes to fit the
paper size you are
using.
See .
Memory Receive
Off*
Fax Forward
Paging
Fax Storage
PC Fax Receive
You can set the
machine to either
forward fax messages,
call your pager or cell
phone, store incoming
faxes in the memory (so
you can retrieve them
while you are away from
your machine), or send
faxes to your PC.
If you choose Fax
Forward or PC-Fax
Receive, you can turn
on the safety feature
Backup Print.
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
123
C
Fax
(Continued)
Setup
AddressBook
SetSpeedDial
Add Number You can store Speed
Dial numbers, so you
can dial by pressing only
a few buttons on the
Touchscreen.
56
Add Number from
History
See .
Setup Groups — You can set up Group
numbers for
Broadcasting.
Change — You can change Speed
Dial numbers.
57
Delete — You can delete Speed
Dial numbers.
Report Setting
Transmission On
On+Image
Off*
Off+Image
Choose the initial setting
of the Transmission
Verification Report.
39
Journal Period
Off
Every 50 Faxes
*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Sets the interval for the
automatic printing of the
Fax Journal.
If you have chosen any
option other than Off or
Every 50 Faxes, you
can set the time for the
chosen option.
If you have chosen
Every 7 Days, you
can set the day of the
week.
See .
Print Fax — — Prints incoming faxes
stored in the memory.
Remote Access — --- Set your own code for
Remote Retrieval.
Remaining Jobs
— — Check which jobs are in
the memory and cancel
chosen jobs.
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
124
Fax
(Continued)
Miscellaneous Distinctive Distinctive
(Options)
Off*
On
Uses the telephone
company's Distinctive
Ring subscriber service
to register the ring
pattern with the
machine.
47
Ring Pattern
(Options)
1*
2
3
4
Caller ID
(USA only)
Area Code View or print a list of the
last 30 Caller IDs stored
in the memory. Set up
your 3-digit area code
only if you do not dial it
within your own area
code.
See .
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
125
C
Network settings C
Level1 Level2 Level3 Level4 Options Descriptions Page
Network Wired LAN TCP/IP BOOT Method Auto*
Static
RARP
BOOTP
DHCP
Choose the
BOOT method
that best suits
your needs.
See .
IP Address [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet Mask [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway [000-255].
[000-255].
[000-255].
[000-255]
Enter the
Gateway
address.
Node Name
BRNXXXXXXXXXXXX
Enter the Node
name.
WINS Config Auto*
Static
Chooses the
WINS
configuration
mode.
WINS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary WINS
server.
DNS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary DNS
server.
APIPA On*
Off
Automatically
allocates the IP
address from the
link-local address
range.
See Network User’s Guide.
Go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/
.
Go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
126
Network
(Continued)
Wired LAN
(Continued)
TCP/IP
(Continued)
IPv6 On
Off*
Enable or disable
the IPv6 protocol.
If you want to use
the IPv6 protocol,
visit
http://solutions.
brother.com/ for
more information.
See .
Ethernet — Auto*
100B-FD
100B-HD
10B-FD
10B-HD
Chooses the
Ethernet link
mode.
MAC Address — — You can see your
machine’s MAC
address.
WLAN TCP/IP BOOT Method Auto*
Static
RARP
BOOTP
DHCP
Chooses the
BOOT method
that best suits
your needs.
IP Address [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet Mask [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway [000-255].
[000-255].
[000-255].
[000-255]
Enter the
Gateway
address.
Node Name
BRWXXXXXXXXXXXX
Enter the Node
name.
WINS Config Auto*
Static
Chooses the
WINS
configuration
mode.
Level1 Level2 Level3 Level4 Options Descriptions Page
See Network User’s Guide.
Go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/
.
Go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
127
C
Network
(Continued)
WLAN
(Continued)
TCP/IP
(Continued)
WINS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary WINS
server.
See .
DNS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary DNS
server.
APIPA On*
Off
Automatically
allocates the IP
address from the
link-local address
range.
IPv6 On
Off*
Enable or disable
IPv6 protocol for
a wireless LAN.
If you want to use
the IPv6 protocol,
visit
http://solutions.
brother.com/ for
more information.
Setup Wizard
— — You can
manually
configure your
print server for a
wireless network.
WPS/AOSS — — You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/PIN
Code
— — You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
Level1 Level2 Level3 Level4 Options Descriptions Page
See Network User’s Guide.
Go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/
.
Go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
128
Network
(Continued)
WLAN
(Continued)
WLAN Status Status Active(11b)
Active(11g)
Active(11n)
AOSS Active
Connection
Fail
You can see the
wireless network
status.
See .
Signal — You can see the
current wireless
network signal
strength.
SSID — You can see the
current SSID.
Comm. Mode — You can see the
current
Communication
Mode.
MAC Address — — You can see your
machine’s MAC
address.
Wi-Fi Direct
Push Button — — You can easily
configure your
Wi-Fi Direct™
network settings
using the
one-button push
method.
See .
PIN Code — — You can easily
configure your
Wi-Fi Direct™
network settings
using WPS with a
PIN code.
Manual — — You can
manually
configure your
Wi-Fi Direct™
network settings.
Group Owner — On
Off*
Sets your
machine as the
Group Owner.
Level1 Level2 Level3 Level4 Options Descriptions Page
See Network User’s Guide.
Go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/
.
Go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
129
C
Network
(Continued)
Wi-Fi Direct
(Continued)
Device
Information
Device Name — You can see the
device name of
your machine.
See .
SSID — Shows SSID of
Group Owner.
When the
machine is not
connected,
Touchscreen
shows
Not Connected
.
IP Address — You can see the
IP Address of
your machine.
Status
Information
Status G/O Active
(**)
Client Active
Not Connected
Off
** = the number
of devices
You can see the
current Wi-Fi
Direct™ network
status.
Signal Strong
Medium
Weak
None
You can see the
current Wi-Fi
Direct™ network
signal strength.
When your
machine acts as
Group Owner,
the Touchscreen
always shows
Strong.
I/F Enable — On
Off*
Enable or
Disable the Wi-Fi
Direct™
connection.
Level1 Level2 Level3 Level4 Options Descriptions Page
See Network User’s Guide.
Go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/
.
Go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
130
Network
(Continued)
Email/IFax
(Available after
IFAX is
downloaded)
Email Address
— — Enter the mail
address. (Up to
60 characters)
See .
Setup Server
SMTP Server Name
(Up to 30
characters)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the SMTP
server address.
SMTP Port [00001-65535] Enter the SMTP
port number.
Auth. for
SMTP
None*
SMTP-AUTH
POP bef.SMTP
Selects the
Security method
for E-mail
notification.
POP3 Server Name
(Up to 30
characters)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the POP3
server address.
POP3 Port [00001-65535] Enter the POP3
port number.
Mailbox Name
— Enter the mail
box name. (Up to
60 characters)
Mailbox Pwd — Enter the
password to login
to the POP3
server. (Up to
32 characters)
APOP On
Off*
Enables or
disables APOP.
Level1 Level2 Level3 Level4 Options Descriptions Page
See Network User’s Guide.
Go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/
.
Go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
131
C
Network
(Continued)
Email/IFax
(Available after
IFAX is
downloaded)
(Continued)
Setup Mail
RX
Auto Polling
On*
Off
Automatically
checks the POP3
server for new
messages.
See .
(When On
chosen)
Poll Frequency
(Options)
1Min
3Mins
5Mins
10Mins*
30Mins
60Mins
Sets the interval
for checking for
new messages
on the POP3
server.
Header All
Subject+From+To
None*
Selects the
contents of the
mail header to be
printed.
Del Error
Mail
On*
Off
Deletes error
mails
automatically.
Notification
On
MDN
Off*
Receives
notification
messages.
Setup Mail
TX
Sender Subject
— Displays the
subject that is
attached to the
Internet Fax data.
Size Limit On
Off*
Limits the size of
E-mail
documents.
Notification
On
Off*
Sends
notification
messages.
Level1 Level2 Level3 Level4 Options Descriptions Page
See Network User’s Guide.
Go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/
.
Go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
132
Network
(Continued)
Email/IFax
(Available after
IFAX is
downloaded)
(Continued)
Setup Relay
Rly Broadcast
On
Off*
Relays a
document to
another fax
machine over the
Internet.
See .
Relay Domain
— Registers the
Domain name.
Relay Report
On
Off*
Prints the Relay
Broadcast
Report.
Manual POP3
Receive
— — Accesses the
POP3 server and
confirms whether
an e-mail has
been received.
Web Connect
Settings
Proxy Settings
Proxy
Connection
On
Off*
You can change
the Web
connection
settings.
See .
Address —
Port —
User Name —
Password —
Network I/F — Wired LAN*
WLAN
— You can choose
the network
connection type.
See .
Network Reset
——Yes
No
Restore all
network settings
back to the
factory settings.
Level1 Level2 Level3 Level4 Options Descriptions Page
See Network User’s Guide.
Go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/
.
Go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
133
C
(Settings) (continued) C
Level1 Level2 Level3 Options Descriptions Page
Print Reports Transmission — — Prints these lists and
reports.
See .
Address Book — Alphabetical
Order
Numerical Order
Fax Journal ——
User Settings ——
Network Config
——
WLAN Report ——
Caller ID hist.
——
Machine Info. Serial No. — — Lets you check the serial
number of your machine.
116
Initial Setup Receive Mode — Fax Only*
Fax/Tel
External TAD
Manual
Choose the Receive
Mode that best suits your
needs.
41
Date & Time Date & Time — Puts the date and time on
the Touchscreen and in
the headings of the faxes
you send.
See .
Auto Daylight On
Off*
Change this setting to On
if you want the machine to
change automatically for
Daylight Saving Time.
See .
Time Zone — Sets the time zone for
your country.
See .
Station ID — Fax:
Name:
Enter your name and fax
number to appear on
each page you fax.
Tone/Pulse
(Canada only)
— Tone*
Pulse
Choose the dialing mode.
Dial Tone — Detection
No Detection*
You can shorten the dial
tone detection pause.
115
Dial Prefix — On
Off*
Sets a prefix number that
will always be added
before the fax number
every time you dial.
See .
Compatibility — High*
Normal
Basic(for VoIP)
Adjusts the modem speed
to help resolve
transmission problems.
115
See Advanced User’s Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
134
Initial Setup
(Continued)
Reset Network Yes
No
Resets the print server
back to its factory default
settings, such as the
password and IP address
information.
116
Address&Fax Yes
No
Deletes all stored
Speed Dial numbers and
faxes, restores the
Station ID, Speed Dial
List, Transmission
Verification Report and
Fax Journal back to the
factory default settings.
All Settings Yes
No
Resets all the machine’s
settings back to the
factory settings.
Miscellaneous Temporary
Fax Backup
Backup
(Options)
On
Off*
Prints or deletes fax data
that is stored in the
memory.
See .
Reprint
Delete
Local Language
(USA only)
— English*
Spanish
Allows you to change the
Touchscreen language
for your country.
See .
Local Language
(Canada only)
— English*
French
Allows you to change the
Touchscreen language
for your country.
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
135
C
Features tables C
(Fax) C
Level1 Level2 Level3 Options Descriptions Page
History Outgoing Send a fax — You can choose a number
from the Outgoing Call
history and then send a
fax to it, add it to the
Address Book, or delete
it.
See .
More
Add to Address
Book
Delete
Incoming Send a fax — You can choose a number
from the Caller ID history
and then send a fax to it,
add it to the Address
Book, or delete it.
More
Add to Address
Book
Delete
Address — Send a fax — You can dial a stored
number with a few finger
presses.
55
More
Set Speed Dial
You can store Speed Dial
numbers, so you can dial
by pressing only a few
buttons on the
Touchscreen.
56
Setup Groups You can set up Group
numbers for
Broadcasting.
See .
Change You can change
Speed Dial numbers.
57
Delete You can delete
Speed Dial numbers.
Fax Start — — — Lets you send a fax. 37
Options
Fax Resolution
— Standard*
Fine
S.Fine
Photo
Sets the resolution for
outgoing faxes.
See .
Contrast — Auto*
Light
Dark
Changes the lightness or
darkness of faxes you
send.
Broadcasting Add from
Address Book
— You can send the same
fax message to more than
one fax number.
Color Setting — Black*
Color
Sets whether faxes are
sent in black & white or
color.
39
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
136
Options
(Continued)
Delayed Fax — On
Off*
Sets the time of day in
24-hour format that the
delayed faxes will be sent.
See .
Batch TX — On
Off*
Combines delayed faxes
to the same fax number at
the same time of day into
one transmission.
Real Time TX — On
Off*
You can send a fax
without using the
machine’s memory.
Polled TX — On
Off*
Sets up your machine
with a document to be
retrieved by another fax
machine.
Polling RX — On
Off*
Sets up your machine to
poll another fax machine.
Overseas Mode — On
Off*
If you are having difficulty
sending faxes overseas,
set this to On.
Glass Scan Size
— Letter*
A4
Adjust the scan area of
the scanner glass to the
size of the document.
38
History Outgoing Send a fax You can choose a number
from the Outgoing Call
history and then send a
fax to it, add it to the
Address Book, or delete
it.
See .
More
(
Add to Address
Book
/
Delete
)
Incoming Send a fax You can choose a number
from the Caller ID history
and then send a fax to it,
add it to the Address
Book, or delete it.
More
(
Add to Address
Book
/
Delete
)
Address Book Send a fax — You can dial a stored
number with a few finger
presses.
55
More
Set Speed Dial
You can store Speed Dial
numbers, so you can dial
by pressing only a few
buttons on the
Touchscreen.
56
Setup Groups You can set up Group
numbers for
Broadcasting.
See .
Change You can change Speed
Dial numbers.
57
Delete You can delete Speed
Dial numbers.
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
137
C
Options
(Continued)
Set New Default
— Yes
No
You can save your fax
settings.
See .
Factory Reset — Yes
No
You can restore all
settings back to the
factory settings.
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
138
(Copy) C
Level1 Level2 Level3 Options Descriptions Page
Black Start — — — Lets you make a black &
white or gray scale copy.
58
Color Start ———Lets you make a color
copy.
Options Quality — Normal*
Best
Choose the Copy
resolution for the next
copy.
See .
Paper Type — Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
(For
MFC-J4610DW,
when Tray #2 is
selected in
Tray Select.)
Plain Paper
Choose the paper type
that matches the paper in
the tray.
59
Paper Size — Letter*
Legal
Ledger
A4
A5
A3
EXE
4"x6"
(For
MFC-J4610DW,
when Tray #2 is
selected in
Tray Select.)
Letter*
Legal
Ledger
A4
A3
Choose the paper size
that matches the paper in
the tray.
59
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
139
C
Options
(Continued)
Tray Select
(MFC-J4610DW)
— Tray #1
Tray #2
Auto Tray
Select*
Choose the tray that will
be used for Copy mode.
60
Enlarge/Reduce
100%* ——
See .
Enlarge 198% 4"x6"iA4
186% 4"x6"
i
LTR
130% LTRiLGR
104% EXEiLTR
You can choose the
enlargement ratio for the
next copy.
Reduce (MFC-J4310DW)
97% LTRiA4
93% A4iLTR
85% LTRiEXE
83%
78%
46% LTRi4"x6"
(MFC-J4410DW
and
MFC-J4610DW)
You can choose the
reduction ratio for the next
copy.
97% LTRiA4
93% A4iLTR
85% LTRiEXE
83% LGLiA4
78% LGLiLTR
46% LTRi4"x6"
Fit to Page — Your machine will adjust
the size automatically to
the paper size you set.
Custom(25-400%)
— You can enter an
enlargement or reduction
ratio.
Density —
Adjusts the density of
copies.
Stack/Sort — Stack*
Sort
You can choose to stack
or sort multiple copies.
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
+2
+1
-1
-2
0
140
Remove Background C
Options
(Continued)
Page Layout — Off(1in1)*
2in1(P)
2in1(L)
2in1(ID)
4in1(P)
4in1(L)
Poster (2x1)
Poster (2x2)
Poster (3x3)
You can make N in 1, 2 in
1 ID, or Poster copies.
See .
2-sided Copy Off* — You can choose the
2-sided print settings.
Portrait
LongEdgeFlip
—
Landscape
LongEdgeFlip
—
Portrait
ShortEdgeFlip
—
Landscape
ShortEdgeFlip
—
Advanced Normal*
2-sided1
2-sided2
Advanced
Settings
— Off*
Ink Save Mode
Thin Paper Copy
Book Copy
Remove Background
You can choose various
copy settings such as
Thin Paper Copy,
Book Copy and
Remove Background.
Set New Default
— Yes
No
You can save your copy
settings.
Factory Reset — Yes
No
You can restore all the
settings back to the
factory settings.
Options1 Options2 Descriptions Page
Remove Background Low
Medium*
High
Change the amount of background color that will be
removed.
See .
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Level1 Level2 Level3 Options Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
141
C
(Scan) C
Level1 Level2 Level3 Options Descriptions Page
Scan to File PC Start — Start scanning.
See .
Options (For more
information, see
the Options (for
Scan to File,
Scan to email
and
Scan to Image) in
the following
table.)
Configure the detailed
settings.
Scan to Media
(when a memory
card or USB
Flash memory
drive is inserted)
— Start — Start scanning. 65
— Options (For more
information, see
the Options (for
Scan to Media) in
the following
table.)
Configure the detailed
settings.
Scan to Network
— Start — Start scanning.
See .
Scan to FTP — Start — Start scanning.
Scan to email PC Start — Start scanning.
Options (For more
information, see
the Options (for
Scan to File,
Scan to email
and
Scan to Image) in
the following
table.)
Configure the detailed
settings.
Scan to E-mail
Server
(Available after
IFAX is
downloaded)
Manual — — Manually enter the
address of the recipient.
Address Book — — Choose the address of
the recipient from the
Address Book.
— Start — Start scanning.
— Options (For more
information, see
the Options (for
Scan to E-mail
Server) in the
following table.)
Configure the detailed
settings.
See Software User’s Guide.
The factory settings are shown in Bold with an asterisk.
142
Scan to OCR
(Available after
Presto!
PageManager is
downloaded for
Macintosh users.
See Accessing
Brother Support
(Macintosh)
on page 5.)
PC Start — Start scanning.
See .
Options (For more
information, see
the Options (for
Scan to OCR) in
the following
table.)
Configure the detailed
settings.
Scan to Image PC Start — Start scanning.
Options (For more
information, see
the Options (for
Scan to File,
Scan to email
and
Scan to Image) in
the following
table.)
Configure the detailed
settings.
Web Service
(Appears when
you install a Web
Services
Scanner, which is
displayed in your
computer’s
Network
Explorer.)
Scan — — You can scan data by
using the Web Services
protocol.
Scan for E-mail
——
Scan for Fax ——
Scan for Print
——
Level1 Level2 Level3 Options Descriptions Page
See Software User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
143
C
Options (for Scan to File, Scan to email and Scan to Image) C
Level1 Level2 Options1 Descriptions Page
Options
Set with TouchPanel
Off (Set with
Computer)*
On
If you want to use the
Touchscreen to change the
machine’s settings, choose On.
See .
The settings below will appear when On is selected in Set with TouchPanel.
Scan Type Color*
Black and White
You can choose the scan type
for your document.
Resolution 100 dpi
200 dpi*
300 dpi
600 dpi
You can choose the scan
resolution for your document.
File Type (If you choose the
Color option in the
Scan Type setting)
PDF*
JPEG
(If you choose the
B&W option in the
Scan Type setting)
TIFF
PDF*
You can choose the file format
for your document.
Remove Background
Off*
Low
Medium
High
Change the amount of
background color that is
removed.
See Software User’s Guide.
The factory settings are shown in Bold with an asterisk.
144
Options (for Scan to Media) C
Level1 Level2 Options1 Descriptions Page
Options Scan Type Color*
Black and White
You can choose the scan type
for your document.
65
Resolution 100 dpi
200 dpi*
300 dpi
600 dpi
Auto
You can choose the scan
resolution for your document.
File Type (If you choose the
Color option in the
Scan Type setting)
PDF*
JPEG
(If you choose the
B&W option in the
Scan Type setting)
TIFF
PDF*
You can choose the file format
for your document.
File Name — You can rename the file.
Remove Background
Off*
Low
Medium
High
Change the amount of
background color that is
removed.
Set New Default Yes
No
You can save your scan
settings as the default settings.
See .
Factory Reset Yes
No
You can restore all settings
back to the factory settings.
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
145
C
Options (for Scan to E-mail Server) C
NOTE
This feature is available after IFAX is downloaded.
Level1 Level2 Options1 Descriptions Page
Options Scan Type Color*
Black and White
You can choose the scan type
for your document.
See .
Resolution 100 dpi
200 dpi*
300 dpi
600 dpi
Auto
You can choose the scan
resolution for your document.
File Type (If you choose Color
option in the Scan
Type setting)
PDF*
JPEG
(If you choose B&W
option in the Scan
Type setting)
TIFF
PDF*
You can choose the file format
for your document.
Set New Default Yes
No
You can save your scan
settings as the default settings.
Factory Reset Yes
No
You can restore all settings
back to the factory settings.
See Software User’s Guide.
The factory settings are shown in Bold with an asterisk.
146
Options (for Scan to OCR) C
Level1 Level2 Options1 Descriptions Page
Options
Set with TouchPanel
Off (Set with
Computer)*
On
If you want to use the
Touchscreen to change the
machine’s settings, choose On.
See .
The settings below will appear when On is selected in Set with TouchPanel.
Scan Type Color
Black and White*
You can choose the scan type
for your document.
Resolution 100 dpi
200 dpi*
300 dpi
600 dpi
You can choose the scan
resolution for your document.
File Type Text*
HTML
RTF
You can choose the file format
for your document.
See Software User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
147
C
(Photo) C
Level1 Level2 Level3 Options Descriptions Page
View Photos OK Start — You can print your chosen
photos.
64
Options For more
information, see
the Options in
the following
table.
You can adjust your
photos with the options.
See .
Print All Start — — You can print all photos in
your memory card or USB
Flash memory drive.
Options — For more
information, see
the Options in
the following
table.
You can adjust your
photos with the options.
Index Print Index Sheet Start — You can print a thumbnail
page.
Options Paper Type
(Options)
Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Choose the paper type.
Paper Size
(Options)
Letter*
A4
Choose the paper size.
Print Photos Start — You can print an
individual image.
Options For more
information, see
the Options in
the following
table.
You can adjust your
photos with the options.
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
148
Options (for Photo) C
Option1 Option2 Option3 Option4 Descriptions Page
Print Quality
(Does not appear
when DPOF Print
is chosen.)
Normal
Photo*
— — Choose the print quality.
See .
Paper Type Plain Paper
Inkjet Paper
Brother BP71
Other Glossy*
— — Choose the paper type.
Paper Size 4"x6"*
5"x7"
Letter
Ledger
A4
A3
— — Choose the paper size.
(When Letter or
A4 is chosen)
Print Size
3"x4"
3.5"x5"
4"x6"
5"x7"
6"x8"
Max. Size*
— — Choose the print size if
you are using Letter or A4
size paper.
Brightness
— — Adjusts the brightness.
Contrast
— — Adjusts the contrast.
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
+2
+1
-1
-2
0
-2
-1
0
+1
+2
Settings and features tables
149
C
Color Enhance On
Off*
White Balance
Adjusts the hue of the
white areas.
See .
Sharpness
Enhances the detail of the
image.
Color Density
Adjusts the total amount
of color in the image.
Cropping On*
Off
— — Crops the image around
the margin to fit the paper
size or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
Borderless On*
Off
— — Expands the printable
area to fit the edges of the
paper.
Print Date
(Does not appear
when DPOF Print
is chosen.)
On
Off*
— — Prints the date on your
photo.
Set New Default
Yes
No
— — You can save your print
settings as the default
settings.
Factory Reset Yes
No
— — You can restore all the
settings back to the
factory settings.
Option1 Option2 Option3 Option4 Descriptions Page
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
+2
+1
-1
-2
0
+2
+1
-1
-2
0
+2
+1
-1
-2
0
150
(Web) C
(Ink) C
NOTE
will not appear if received faxes are in the memory.
Level1 Level2 Level3 Options Descriptions Page
Web PICASA Web
Albums™
— — Lets you connect the
Brother machine to an
Internet service.
Web services may have
been added and/or service
names may have been
changed by the provider
since this document was
published.
See .
GOOGLE
DRIVE™
——
FLICKR
®
——
Facebook™ — —
EVERNOTE
®
——
Dropbox — —
Go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Level1 Level2 Level3 Options Descriptions Page
(Ink)
Test Print — Print Q uality
Alignment
Lets you check the print
quality or alignment.
78
80
Cleaning — Bl ack
Color
All
Lets you clean the print
head.
78
Ink Volume — — Lets you check the
available ink volume.
See .
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Settings and features tables
151
C
(Wi-Fi Setup) C
NOTE
After the Wi-Fi
®
is set up, you cannot change the settings from your Home screen. Change the
settings for Wi-Fi in the Settings screen.
Level1 Level2 Level3 Options Descriptions Page
(Wi-Fi Setup)
Setup Wizard — — You can manually
configure your print server
for a wireless network.
See .
Setup with PC — — You can configure the
Wi-Fi settings using a PC.
WPS/AOSS — — You can easily configure
your wireless network
settings using the
one-button push method.
WPS w/PIN Code
— — You can easily configure
your wireless network
settings using WPS with a
PIN code.
See .
See Quick Setup Guide.
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
152
Entering Text C
When you need to enter text into the machine the keyboard will appear on the Touchscreen.
Press to cycle between letters, numbers and special characters.
Inserting spaces C
To enter a space, press to choose special characters, then press the space button or .
Or, you can press c twice to move the cursor.
NOTE
The characters that are available may differ depending on your country.
Making corrections C
If you entered an incorrect character and want to change it, press d to move the cursor under the
incorrect character. Then press . Enter the correct character. You can also back up and insert
letters.
If the Touchscreen does not show d, press repeatedly until you have erased the incorrect
character. Enter the correct characters.
Repeating letters C
If you need to enter a letter that is on the same button as the letter before it, press c to move the
cursor to the right before you press the same button again.
153
D
D
General D
NOTE
This chapter provides a summary of the machines’ specifications. For additional specifications
visit http://www.brother.com/
.
1
Measured diagonally.
2
Measured when the machine is connected to the USB interface. Power consumption varies slightly depending on the
usage environment or part wear.
3
(MFC-J4410DW and MFC-J4610DW) When using the ADF, single-sided printing, resolution: standard / document:
ISO/IEC 24712 printed pattern.
(MFC-J4310DW) When single-sided printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
4
Measured according to IEC 62301 Edition 2.0.
5
Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and
then turn itself off.
Specifications D
Printer Type Inkjet
Print Head Black:
Color:
Piezo with 420 nozzles 1
Piezo with 420 nozzles 3
Memory Capacity 128 MB
LCD (Liquid Crystal
Display)
1.8 in. (44.9 mm) TFT Color Touchscreen LCD
1
and
Touchpanel
Power Source AC 100 to 120 V 50/60 Hz
Power Consumption
2
Copying Mode: Approx. 21 W
3
Ready Mode: Approx. 5 W
4
Sleep Mode: Approx. 1.5 W
4
Off: Approx. 0.04 W
45
154
Dimensions
6.4 in.
(163 mm)
18.9 in.
(480 mm)
19 in.
(483 mm)
11.4 in.
(290 mm)
(MFC-J4310DW) (MFC-J4410DW)
(MFC-J4610DW)
7.3 in.
(186 mm)
10.8 in.
(274 mm)
18.9 in.
(480 mm)
19.3 in.
(490 mm)
19 in.
(483 mm)
11.4 in.
(290 mm)
10 in.
(254 mm)
13.5 in.
(342 mm)
18.9 in.
(480 mm)
19.3 in.
(490 mm)
19 in.
(483 mm)
11.4 in.
(290 mm)
Specifications
155
D
1
Noise depends on printing conditions.
Weight (MFC-J4310DW) 17.6 lb (8.0 kg)
(MFC-J4410DW) 20.3 lb (9.2 kg)
(MFC-J4610DW) 24.3 lb (11.0 kg)
Noise Operating:
50 dB(A) (Average)
1
Temperature Operating:
Best Print Quality:
50 to 95 F (10 to 35 C)
68 to 91 F (20 to 33 C)
Humidity Operating:
Best Print Quality:
20 to 80% (without condensation)
20 to 80% (without condensation)
ADF (automatic
document feeder)
(MFC-J4410DW and
MFC-J4610DW)
Up to 20 pages
Paper: 20 lb (80 g/m
2
) Letter or A4 size
Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)
(MFC-J4410DW and MFC-J4610DW)
ADF Length: 5.8 in. to 14.0 in. (148 mm to 355.6 mm)
(MFC-J4410DW and MFC-J4610DW)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 11.7 in. (297 mm)
156
Print media D
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 31.
Paper Input Paper Tray #1
Paper Type:
Plain Paper, Inkjet Paper (coated paper),
Glossy Paper
1
and Transparency
12
Paper Size
3
:
(Landscape)
Letter, Executive, A4
(Portrait)
A5, A6, Envelopes (Com-10, DL, Monarch), Photo 4" 6",
PhotoL3.5" 5", Photo 2L 5" 7" and Index card 5" 8"
Width: 3.5 in. - 8.5 in. (89 mm - 215.9 mm)
Length: 5.0 in. - 11.7 in. (127 mm - 297 mm)
For more information, see Paper weight and thickness on page 33.
Maximum paper tray capacity:
Up to 150 sheets of 20 lb (80 g/m
2
) plain paper
Paper Tray #2 (MFC-J4610DW)
Paper Type:
Plain Paper
Paper Size:
(Landscape)
Letter, A4
Width: 8.3 in. - 8.5 in. (210 mm - 215.9 mm)
Length: 11.0 in. - 11.7 in. (279.4 mm - 297 mm)
For more information, see Paper weight and thickness on page 33.
Maximum paper tray capacity:
Up to 250 sheets of 20 lb (80 g/m
2
) plain paper
Specifications
157
D
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 31.
Paper Input
(Continued)
Manual Feed Slot
Paper Type:
Plain Paper, Inkjet Paper (coated paper),
Glossy Paper
1
and Transparency
12
Paper Size
3
:
(Landscape)
Letter, Executive, A4
(Portrait)
Ledger, A3, Legal, A5, A6, Envelopes (Com-10, DL, Monarch, C5),
Photo 4" 6", Photo L 3.5" 5", Photo 2L 5" 7" and
Index card 5" 8"
Width: 3.5 in. - 11.7 in. (89 mm - 297 mm)
Length: 5.0 in. - 17.0 in. (127 mm - 431.8 mm)
For more information, see Paper weight and thickness on page 33.
Maximum paper tray capacity:
1 sheet of special print media
Paper Output
Up to 50 sheets of 20 lb (80 g/m
2
) plain paper (face up print delivery to the
output paper tray)
1
158
Fax D
1
E-mail addresses are available after IFAX is downloaded.
2
“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
Compatibility ITU-T Super Group 3
Modem Speed Automatic Fallback
33,600 bps
Scanning Width 8.19 in. (208 mm) (Letter)
Printing Width (Paper Tray)
8.26 in. (210 mm) (Letter)
Gray Scale B&W: 8 bit (256 levels)
Color: 24 bit (8 bit per color/ 256 levels)
Resolution Standard
203 98 dpi (Black)
203 196 dpi (Color)
Fine
203 196 dpi (Black/Color)
Superfine
203 392 dpi (Black)
Photo
203 196 dpi (Black)
Speed Dial
100 stations 2 numbers or E-mail addresses
1
Groups Up to 6
Broadcasting 200 (200 Speed Dial)
Automatic Redial 1 time after 5 minutes
Memory Transmission
Up to 200
2
pages
Out of Paper Reception
Up to 200
2
pages
Specifications
159
D
Copy D
1
When copying on Letter size paper.
Color/Black Yes/Yes
Copy Width
1
8.26 in. (210 mm)
Multiple Copies Stacks/Sorts up to 99 pages
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution Prints up to 1200 1200 dpi
2-sided Yes
Paper Type:
Plain paper
Paper Size:
Letter, A4, A5, Executive
160
PhotoCapture Center™ D
1
Memory cards, adapters and USB Flash memory drive are not included.
2
USB 2.0 Standard
USB Mass Storage standard up to 32 GB
Support format: FAT12/FAT16/FAT32/exFAT
3
Progressive JPEG format is not supported.
4
Motion JPEG only.
5
See Paper type and size for each operation on page 31.
Compatible Media
1
Memory Stick Duo™ (16 MB - 128 MB)
Memory Stick PRO Duo™ (256 MB - 32 GB)
(Not available for music data with MagicGate™)
Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB)
MultiMedia Card (32 MB - 2 GB)
MultiMedia Card plus (128 MB - 4 GB)
MultiMedia Card mobile with Adapter (64 MB - 1 GB)
SD Memory Card (16 MB - 2 GB)
miniSD with Adapter (16 MB - 2 GB)
microSD with Adapter (16 MB - 2 GB)
SDHC Memory Card (4 GB - 32 GB)
miniSDHC with Adapter (4 GB - 32 GB)
microSDHC with Adapter (4 GB - 32 GB)
SDXC Memory Card (48 GB - 128 GB)
USB Flash memory drive
2
Resolution Up to 1200 4800 dpi
File Extension
(Media Format) DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)
(Image Format)
Photo Print: JPEG
3
, AVI
4
, MOV
4
Scan to Media: JPEG, PDF (Color)
TIFF, PDF (Black & White)
Color Enhancement True2Life™
Number of Files Up to 999 files
(The folder inside memory cards or USB Flash memory drive is
also counted.)
Folder File must be stored in the 4th folder level of the memory card or
USB Flash memory drive.
Borderless
Letter, A4, Ledger, A3, Photo 4" 6", Photo 2L 5" 7"
5
162
Scanner D
1
Windows
®
XP in this User’s Guide includes Windows
®
XP Home Edition, Windows
®
XP Professional, and Windows
®
XP Professional x64 Edition.
2
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
3
Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows
®
XP, Windows Vista
®
and Windows
®
7
(resolution up to 19200 19200 dpi can be selected by using the Brother scanner utility).
Color/Black Yes/Yes
TWAIN Compliant
Yes (Windows
®
XP
1
/Windows Vista
®
/Windows
®
7)
(Mac OS X v10.5.8, 10.6.x, 10.7.x
2
)
WIA Compliant
Yes (Windows
®
XP
1
/Windows Vista
®
/Windows
®
7)
ICA Compliant Yes (Mac OS X v10.6.x, 10.7.x)
Color Depth 48 bit color Processing (Input)
24 bit color Processing (Output) / 256 levels per color
Gray Scale 16 bit color Processing (Input)
8 bit color Processing (Output) / 256 levels
Resolution
Up to 19200 19200 dpi (interpolated)
3
Up to 2400 2400 dpi (optical) (Scanner Glass)
Up to 2400 1200 dpi (optical) (ADF)
(MFC-J4410DW and MFC-J4610DW)
Scanning Width and Length (Scanner Glass)
Width: Up to 8.42 in. (213.9 mm)
Length: Up to 11.61 in. (295 mm)
(ADF) (MFC-J4410DW and MFC-J4610DW)
Width: Up to 8.42 in. (213.9 mm)
Length: Up to 13.92 in. (353.6 mm)
Specifications
163
D
Printer D
1
When the Borderless feature is set to On.
2
See Paper type and size for each operation on page 31.
3
When printing on Ledger size paper.
4
For detailed specifications visit http://www.brother.com/.
Resolution Up to 1200 6000 dpi
Printing Width
3
10.76 in. [11 in. (borderless)
1
]
Borderless
2
Letter, A4, Ledger, A3, A6, Photo 4" 6",
Photo L 3.5" 5", Photo 2L 5" 7"
2-sided Paper Type:
Plain paper
Paper Size:
Letter, A4, A5, Executive
Print Speed
4
164
Interfaces D
1
Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.
3
See Network on page 165.
See Network User’s Guide: Supported protocols and security features.
USB
12
Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).
LAN
3
Use an Ethernet UTP cable category 5 or greater.
Wireless LAN IEEE 802.11b/g/n (Infrastructure Mode/Ad-hoc Mode)
IEEE 802.11g/n (Wi-Fi Direct™)
Specifications
165
D
Network D
NOTE
For more information about the Network specifications, see the Network User’s Guide.
You can connect your machine to a network for Network Printing, Network Scanning, PC Fax
Send, PC Fax Receive (Windows
®
only), Remote Setup, and access photos from PhotoCapture
Center™
1
. Also included is Brother BRAdmin Light
2
Network Management software.
1
See the Computer Requirements chart on page 166.
2
(Windows
®
) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility
version that is available as a download from http://solutions.brother.com/
.
Wireless Network
Security
SSID (32 characters), WEP 64/128 bit, WPA-PSK (TKIP/AES),
WPA2-PSK (AES)
Wireless Setup
Support Utility
AOSS™ Yes
WPS Yes
166
Computer requirements D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform &
Operating System Version
PC Interface
Processor
Hard Disk Space
to install
USB
2
10/100
Base-TX
(Ethernet)
Wireless
802.11b/g/n
For
Drivers
For
Applications
Windows
®
Operating
System
Windows
®
XP
Home
14
Windows
®
XP
Professional
14
Printing
PC Fax
3
Scanning
Removable Disk
5
32bit (x86)
or 64bit
(x64)
processor
150 MB 1 GB
Windows
Vista
®14
500 MB 1.3 GB
Windows
®
7
14
650 MB
Windows Server
®
2003
Windows Server
®
2003 R2
Windows Server
®
2008
N/A Printing 50 MB N/A
Windows Server
®
2008 R2
64bit (x64)
processor
Macintosh
Operating
System
Mac OS X v10.5.8 Printing
PC Fax (Send)
3
Scanning
Removable Disk
5
PowerPC
G4/G5 or
Intel
®
Processor
80 MB 550 MB
Mac OS X v10.6.x
Mac OS X v10.7.x
Intel
®
Processor
Conditions:
1
For WIA, 1200 1200 resolution. Brother Scanner Utility
enables to enhance up to 19200 19200 dpi.
2
Third party USB ports are not supported.
3
PC Fax supports black and white only.
4
PaperPort™ 12SE supports Windows
®
XP Home (SP3 or
greater), XP Professional (SP3 or greater), XP
Professional x64 Edition (SP2 or greater), Windows
Vista
®
(SP2 or greater) and Windows
®
7.
5
Removable disk is a function of PhotoCapture Center™.
For the latest driver updates, visit us at
(in USA) http://www.brother.com/
(in Canada) http://www.brother.ca/
All trademarks, brand and product names are the
property of their respective companies.
Specifications
167
D
Consumable items D
Ink The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
Starter ink cartridges are in the box. The first time you install the ink
cartridges the machine will use extra ink to fill the ink delivery tubes.
This is a one-time process that enables high quality printing.
Afterward, replacement ink cartridges will print the specified
number of pages. Starter cartridge yield is approx. 65% of the yield
of the LC103 replacement cartridges.
Replacement
Consumables
<Super High Yield Black> LC107BK
<Super High Yield Yellow> LC105Y
<Super High Yield Cyan> LC105C
<Super High Yield Magenta> LC105M
Black, Yellow, Cyan and Magenta - Approximately 1,200 pages
1
<High Yield Black> LC103BK
<High Yield Yellow> LC103Y
<High Yield Cyan> LC103C
<High Yield Magenta> LC103M
Black, Yellow, Cyan and Magenta - Approximately 600 pages
1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711
For more information about the replacement consumables, visit us
at www.brother.com/pageyield/
.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
Index
168
E
A
Accessories and supplies .......................... ii
Address Book
Groups
changing
............................................57
Speed Dial
changing
............................................57
deleting
..............................................57
setting up
...........................................56
using
..................................................55
ADF (automatic document feeder)
...........34
Answering machine (TAD)
.......................50
connecting
.............................................51
Apple Macintosh
See Software User's Guide.
Automatic
fax receive
.............................................41
Easy Receive
.....................................45
B
Brother
accessories and supplies
........................ ii
Brother numbers
...................................... i
CreativeCenter
........................................4
Customer Service
....................................i
FAQs (frequently asked questions)
.......... i
Notice-Disclaimer
................................... iv
product support
........................................ i
service centers
........................................ ii
Solutions Center
...................................... i
C
Cleaning
print head
..............................................78
scanner
.................................................77
Connecting
external TAD
(answering machine)
...................... 50, 51
external telephone
................................52
Consumable items
.................................167
Control panel overview
..............................6
ControlCenter
See Software User's Guide.
Copy
paper size
............................................. 59
paper type
............................................ 59
Shortcuts
..................................10, 11, 12
tray use
................................................. 28
using ADF
............................................. 34
using scanner glass
.............................. 35
Cordless telephone (non-Brother)
........... 53
Custom Ringing
....................................... 47
Custom telephone features on a single
line
......................................................... 111
D
Data Ident-A-Call ..................................... 46
Dialing
a pause
................................................. 56
manual
.................................................. 55
Speed Dial
............................................ 55
Distinctive Ring
........................................ 47
setting ring pattern
................................ 48
turning off
............................................. 49
Document
loading
............................................ 34, 35
E
Easy Receive .......................................... 45
Envelopes
.......................16, 17, 22, 31, 33
Error messages on Touchscreen
............ 83
B&W Print Only
.................................... 84
Cannot Detect
...................................... 84
Cannot Print
......................................... 85
Comm. Error
......................................... 85
Cover is Open
...................................... 85
Data Remaining
.................................... 85
Document Jam
..................................... 85
DR Mode in Use
................................... 85
Ink Absorber Full
.................................. 86
Ink low
.................................................. 87
InkAbsorberNearFull
............................ 86
No Ink Cartridge
................................... 87
No Paper Fed
....................................... 88
Not Registered
............................... 55, 88
Out of Fax Memory
............................... 88
Out of Memory
...................................... 89
Paper Jam
............................................ 89
169
E
Unable to Clean ....................................90
Unable to Init.
........................................90
Unable to Print
......................................90
Unable to Scan
.....................................90
Wrong Paper
.........................................91
Wrong Tray Setting
...............................91
Extension telephone, using
......................53
External telephone, connecting
................52
F
Fax codes
changing
...............................................54
Fax Receive Code
......................... 45, 53
Telephone Answer Code
......................53
using
.....................................................53
Fax, from PC
See Software User's Guide.
Fax, stand-alone
receiving
...............................................41
difficulties
................................ 108, 109
Easy Receive
.....................................45
F/T Ring Time, setting
.......................44
from extension telephone
..................53
from external telephone
.....................53
Ring Delay, setting
.............................44
telephone line interference / VoIP
....115
tray use
..............................................29
sending
.................................................37
change scanner glass size
................38
color fax
.............................................39
difficulties
.........................................110
Shortcuts
............................... 10, 11, 12
telephone line interference / VoIP
....115
Transmission Verification Report
.......39
Fax/Tel mode
answering at extension telephones
......53
Fax Receive Code
................................53
Ring Delay
............................................44
Telephone Answer Code
......................53
G
Gray scale ..................................... 158, 162
H
Help
Features tables
.................................. 135
Settings tables
.................................... 118
Touchscreen messages
..................... 117
I
Ident-A-Call ............................................. 46
Ident-A-Ring
............................................ 46
Ink cartridges
ink dot counter
...................................... 74
replacing
............................................... 74
Innobella™
............................................ 167
J
Jams
document
............................................. 93
paper
.................................................... 95
M
Macintosh
See Software User's Guide.
Maintenance, routine
replacing ink cartridges
........................ 74
Manual
dialing
................................................... 55
receive
.................................................. 41
Manual feed slot
...................................... 22
Memory Storage
.................................... 117
Multi-line connections (PBX)
................... 52
N
Network
Printing
See Network User's Guide.
Scanning
See Software User's Guide.
Nuance™ PaperPort™ 12SE
See Software User's Guide. See also Help
in the PaperPort™ 12SE application.
170
P
Paper ...................................... 29, 156, 157
capacity
.......................................... 32, 33
loading
.....................................13, 16, 20
loading envelopes and postcards
.........16
loading Photo and
Photo L paper
................................ 19, 22
printable area
........................................26
size
........................................................27
size of document
...................................34
type
..........................................27, 28, 31
Personalized Ring
....................................47
Photo and Photo L paper
..... 16, 19, 31, 32
PhotoCapture Center™
from PC
See Software User's Guide.
MultiMedia Card
....................................61
Preview photos
.....................................64
Print settings
Quality
................................................64
Printing
all photos
............................................64
Scan to Media
change file name
................................65
SD Memory Card
..................................61
SDHC Memory Card
.............................61
SDXC Memory Card
.............................61
specifications
......................................160
Presto! PageManager
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
difficulties
............................................103
printable area
........................................26
resolution
............................................163
specifications
......................................163
Printing
See Software User's Guide.
R
Receive Mode
External TAD
........................................ 41
Fax Only
............................................... 41
Fax/Tel
................................................. 41
Manual
.................................................. 41
Redial/Pause
........................................... 55
Remote Setup
See Software User's Guide.
Resolution
copy
.................................................... 159
fax
....................................................... 158
print
.................................................... 163
scan
.................................................... 162
Ring Delay, setting
.................................. 44
RingMaster
.............................................. 47
S
Scanning
See Software User's Guide.
Serial Number
how to find ...............See inside front cover
Shortcuts
................................................. 10
adding
................................................... 11
changing
Shortcut name
................................... 11
Copy
............................................... 10, 11
deleting
................................................. 12
Fax
................................................. 10, 11
Scan
............................................... 10, 11
using
..................................................... 12
SimpleBiz Fax & Alternative Number
Ringing
.................................................... 46
Smart Ring
.............................................. 47
Speed Dial
changing
............................................... 57
deleting
................................................. 57
setting up
.............................................. 56
using
..................................................... 55
Step-by-step Settings Tables
................ 117
171
E
T
TAD (telephone answering device),
external
............................................. 41, 50
connecting
..................................... 50, 51
Receive Mode
.......................................41
recording OGM
.....................................51
Teen Ring
................................................46
Telephone line
connections
...........................................51
difficulties
............................................108
interference / VoIP
..............................115
multi-line (PBX)
.....................................52
Text, entering
.........................................152
Touchscreen LCD
......................................6
Transferring your faxes or
Fax Journal report
....................................92
Transparencies
... 29
,
30
,
31
,
32
,
33
,
156
,
157
Tray Select ...............................................60
Troubleshooting
document jam
.......................................93
error messages on Touchscreen
..........83
if you are having difficulty
copying
............................................112
data entry
.........................................114
incoming calls
..................................111
Network
............................................113
paper handling
.................................107
phone line or connections
................108
PhotoCapture Center™
...................112
print quality
......................................104
printing
.............................................103
printing received faxes
.....................108
receiving faxes
.................................109
scanning
..........................................112
software
...........................................113
maintenance messages on
Touchscreen
.........................................83
paper jam
..............................................95
U
Unscannable area ....................................36
V
Voice Mail ................................................46
W
Warranties are in the box
Notice-Disclaimer
...................................iv
Windows
®
See Software User's Guide.
Wireless Network
See Quick Setup Guide and Network
User's Guide.
World Wide Web
.........................................i
www.brotherearth.com
Brother International Corporation
200 Crossing Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com/
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.
