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16
SERVICE & WARRANTY FOR HOOVER
®
POWER DRIVE
™
PRODUCT
SERVICE INFORMATION
REPRESENTATIVE Call 1-800-944-9200 USA & Canada
In the event that further assistance is required, visit and authorized service center. Find one nearest you by visiting our
website at www.Hoover.com or Hoover.ca. Costs of any transportation to and from any place of repair are to be paid
by the owner. Always identify your product by the model number and manufacturing code when requesting information
or ordering replacement parts. (the model number and manufacturing code for the vacuum appears on the back of the
spine.)
LIMITED FIVE YEAR WARRANTY (DOMESTIC USE)
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the Owner’s Manual, your HOOVER
®
product is warranted against original defects in material and workmanship for a full ve years from the date of original
purchase from an authorized dealer of Hoover
®
products (the “Warranty Period”). During the Warranty Period, Hoover
will provide labor and parts, at no cost to you, to correct any such defect in products purchased in the United States,
U.S. Military Exchanges and Canada. Royal Appliance Mfg. Co. d/b/a TTI Floor Care North America (“Hoover”) provides
this ve year limited warranty on the terms and conditions contained in this warranty statement for the duration of the
Warranty Period.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to either a Hoover
®
Sales and Service Center or Hoover
®
Authorized Warranty Service Dealer along with original proof of purchase from an authorized dealer of Hoover
®
products. For an automated referral to authorized service outlets in the U.S.A., phone: 1-800-944-9200 OR visit Hoover
®
online at www.Hoover.com or Hoover.ca. For additional assistance or information concerning this Warranty or the
availability of warranty service outlets, phone the Hoover
®
Consumer Response Center, Phone 1-800-944-9200, Mon-Fri
8am-7pm EST. In Canada, contact Hoover
®
Canada, Carson Building, 100 Carson St., Etobicoke, Ontario M8W 3R9, Phone:
1-800-944-9200, Mon-Fri 8am-7pm EST.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover: use of the product in a commercial operation (such as maid, janitorial and equipment
rental services), lter, brush roll, belt, improper maintenance of the product, damage due to misuse, acts of God,
nature, vandalism or other acts beyond the control of Hoover
®
, owner’s acts or omissions, use outside the country in
which the product was initially purchased and resales or transfers of the product by the original owner. This warranty
does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a Hoover
®
Sales
and Service Center for warranty service, cost of shipping will be paid one way.
This warranty does not apply to products purchased outside the United States, including its territories and possessions,
outside a U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from a party
that is not an authorized dealer of Hoover
®
products, nor does it cover any product that is not accompanied by the
original proof of purchase from an authorized dealer of such products.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned; therefore, it is only valid for the original purchaser from an
authorized dealer of Hoover
®
products. This Warranty shall be governed and construed under the laws of the state of
North Carolina. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.
Hoover may, in its sole discretion, repair the product using new or refurbished parts; replace the product presented
for repair with a refurbished product of the same or substantially similar type; or provide a refund. THIS WARRANTY IS
THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER
®
. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING
WARRANTlES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. HOOVER’S LIABILITY FOR DAMAGES
TO YOU FOR ANY COSTS WHATSOEVER ARISING OUT OF THIS STATEMENT OF LIMITED WARRANTY SHALL BE LIMITED TO THE AMOUNT
PAID FOR THIS PRODUCT AT THE TIME OF ORIGINAL PURPOSE (AS DEMONSTRATED BY THE ORIGINAL PROOF OF PURCHASE), AND
HOOVER SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE, OR INABIL
-
ITY TO USE, THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages;
disclaimers of implied warranties; or limitations on how long an implied warranty lasts, so the above exclusions,
disclaimers and/or limitations may not apply to you.
Service & Warranty
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