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23
14,000 BTU Portable Air Conditioner
www.insigniaproducts.com
Troubleshooting
Auto Swing Press to turn on the automatic oscillation, which varies the direction of the air flow to cool the room more
efficiently.
Auto Clean Press to turn on the automatic cleaning function. When the air conditioner is off, it operates at low speed to
remove excess water from the air conditioner. This helps to prevent the growth of harmful micro-organisms.
Caution
Do not try to repair your portable air conditioner yourself. Doing
so invalidates the warranty.
Problem Possible cause Possible solution
Air conditioner does not
start
The air conditioner is
unplugged.
Make sure that the air conditioner is plugged in and that the
plug is pushed completely into the outlet.
The fuse on the circuit is blown
or the circuit breaker is
tripped.
Check the house fuse/circuit breaker box and replace the fuse or
reset the circuit breaker.
Power failure. If a power failure occurs, the air conditioner turns off. When the
power is restored, wait three minutes to restart the air
conditioner to prevent tripping the compressor overload.
The current interrupter device
in the power cord has tripped.
Press the RESET button located on the power cord plug. If the
RESET button does not stay engaged, discontinue use of the air
conditioner and contact a qualified service technician.
Water Full lights on the
display.
The water collection tank is full and must be drained. Drain the
tank and reset your settings. See “Emptying the water
collection tank“ on page 27.
Room temperature is less than
the set temperature.
This is normal. The air conditioner automatically shuts off when
the room temperature equals, or is less than, the set
temperature. Adjust the temperature setting, if needed.
The air conditioner does
not cool
Airflow is restricted. Make sure that there are no curtains, blinds, or furniture
blocking the front of the air conditioner.
The temperature control may
not be set correctly
In COOL mode, decrease the temperature setting by pressing
the
button on the panel or the remote control.
The air filter is dirty. Clean the filter at lease every two weeks. See “Cleaning and
maintaining your air conditioner” on page 25.
The room may have been hot. You need to allow time for the room to cool down after you first
turn on the air conditioner.
The exhaust hose is not
connected or is blocked.
Connect the exhaust hose and make sure that it is not
obstructed and is functioning properly.
The air conditioner is
freezing up
The cooling coils are iced over. Ice may block the air flow and obstruct the air conditioner from
properly cooling the room. Set the mode control to High Fan or
High Cool.
Button Description
NS-AC14PWH8_16-0836_MAN_V1_ENG.fm Page 23 Wednesday, March 8, 2017 1:12 PM
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