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15
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Washer won’t run or fill,
washer stops working
or wash light remains
on (indicating that the
washer was unable to
fill appropriately) (cont.)
Check proper electrical supply. Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be stopped to reduce suds.
Washer may be tightly packed. Remove several items, rearrange load evenly around the washplate.
Close lid, touch and hold the Start/Pause button.
Add only 1 or 2 additional garments after washer is started.
Do not add more water to the washer.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can slow or
stop the washer. Always measure detergent and follow detergent
directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Touch and
hold the Start/Pause button. Do not add more detergent.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Washer won’t run or fill,
washer stops working
or wash light remains
on (indicating that the
washer was unable to
fill appropriately)
Check for proper water supply. Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
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