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Vax Careline: AU: 1300 361 505
NZ: 0800 800 900
vax.com.au
vax.co.nz 10
FAQ’s
Problem Cause Solution
The appliance doesn’t work
No power
Check the power supply.
Have the damaged part checked by qualified
personnel or replace it.
Empty the tank
Functional fault in the power cord, switch,
or motor
Tank is full of liquid
Dust is escaping from the
motor cover
The dust bag is missing or damaged Put in a dust bag or replace it.
Low suction power and high motor
speed / vibrations
Dust bag is full
Replace the dust bag
Check the suction nozzle, hose, and tank inlet
for obstructions.
Suction nozzle, hose, or tank inlet is blocked.
WARNING: To reduce the risk of personal injury, unplug the cleaner before performing
maintenance/troubleshooting checks.
AU: 1300 361 505
vax.com.au
NZ: 0800 800 900
vax.co.nz
For troubleshooting please
call or visit our website:
we’re here to help
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