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18
ACCESSORIES
For accessories in the U.S.A., you can visit our website at www.whirlpool.com. In Canada, visit our website at www.whirlpool.ca.
If you have any problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591.
Cooktop Care Kit
(ceramic glass models)
(includes cleaner, protectant, scraper, and
applicator pads)
Order Part Number 31605
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463A
affresh
®
Stainless Steel Cleaning Wipes
(stainless steel models)
Order Part Number W10355049
affresh
®
Cooktop Cleaner
(ceramic glass models)
Order Part Number W10355051
Cooktop Cleaning Pads
(ceramic glass models)
Order Part Number W10391473
affresh
®
Stainless Steel Cleaner
(stainless steel models)
Order Part Number W10355016
affresh
®
Kitchen and Appliance Cleaner
Order Part Number W10355010
AquaLift
®
Cleaning Kit
Order Part Number W10423113RP
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Granite Cleaner and Polish
Order Part Number W10275756
Gas Grate and Drip Pan Cleaner
Order Part Number 31617A
Gourmet Griddle
Order Part Number 4396096RB
Standard Flat Oven Rack
Order Part Number W10179196
Split Oven Rack
Order Part Number W10205524
Max Capacity Oven Rack
Order Part Number W10289145
Porcelain Broiler Pan and Grid
Order Part Number 4396923
Premium Broil Pan and Roasting Rack
Order Part Number W10123240
Problem Possible Causes and/or Solutions
Clean cycle did not
work on all spills
Several cooking cycles between Clean cycles or spills on oven walls and doors: Run additional
Clean cycles. Use the AquaLift
®
Technology Cleaning Kit. Kitchen and Appliance Cleaner or Cooktop Cleaner
can be used for stubborn soils. See the “Accessories” and “Clean Cycle” sections for more information.
Mineral deposits
are left on the oven
bottom after the
Clean cycle
Tap water was used in the Clean cycle: Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly
remove any vinegar residue.
Range is not level: Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle. Level
the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Oven cooking results
not what expected
Range is not level: Level the range. See the Installation Instructions.
The set temperature was incorrect: Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment: See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Oven was not preheated: See the “Baking and Roasting” section.
Racks were positioned improperly: See the “Positioning Racks and Bakeware” section.
Not enough air circulation around bakeware: See the “Positioning Racks and Bakeware” section.
Darker browning of food caused by dull or dark bakeware: Lower oven temperature 25°F (15°C) or move
rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware: Move rack to a lower position in the
oven.
Batter distributed unevenly in pan: Check that batter is level in the pan.
Incorrect length of cooking time was used: Adjust cooking time.
Oven door was not closed: Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking: Oven peeking releases oven heat and can result in longer cooking
times.
Rack is too close to bake burner, making baked items too brown on bottom: Move rack to higher position
in the oven.
Pie crusts browning too quickly: Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
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