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User Manual
- User Manual - (English, French, Spanish)
- DISPENSING GUIDE - (English)
- Dimension Guide - (English)
- Feature Sheet - (English)
- Installation instructions - (English)
- Warranty - (English)
- Energy Guide - (English)
Owner 's Manual for Refrigerator
FILTERS AND ACCESSORIES
Water Filtration System
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.
Install the Water Filter
- Locate the accessory packet in the refrigerator and remove the water filter.
- Take the water filter out of its packaging and remove the cover from the O-rings. Be sure the O-rings are still in place after the cover is removed
3. The water filter compartment is located in the right-hand side of the refrigerator ceiling. Push up on the compartment door to release the catch, and then lower the door.
4. Align the arrow on the water filter label with the cutout notch in the filter housing and insert the filter into the housing.
5. Turn the filter clockwise 90 degrees (¹⁄₄ turn) until it locks into the housing.
NOTE: If the filter is not correctly locked into the housing, the water dispenser will not operate. Water will not flow from the dispenser.
6. While the compartment door is still open, lift the filter up into the compartment. Then, close the filter compartment door completely.
7. Flush the water system. See “Flushing the Water Filter” in the “Water and Ice Dispensers” section.
IMPORTANT: If you do not flush the water system, you may experience dripping and/or decreased flow from the water dispenser.
The Water Filter Status Light
Press OPTIONS on the control panel to launch the Options menu. Press OPTIONS, under Filter Status, again to display the percentage of filter life remaining (from 99% to 0%). Press ICE/ WATER, under Back, to return to the Normal screen.
The Water Filter status lights will help you know when to change your water filter.
- ORDER FILTER (yellow) - it is almost time to change the water filter. While you are dispensing water, “Order Filter” will blink seven times and sound an alert tone three times.
- REPLACE FILTER (red) - Replace the water filter. While you are dispensing water, “Replace Filter” will blink seven times and an alert tone will sound three times.
- RESET the Water Filter status tracking feature. After you replace the disposable filter with a new filter, closing the filter compartment door will automatically reset the filter status tracking feature. See “Using the Control(s).”
NOTE: “REPLACE FILTER” will remain illuminated if a filter is not installed or is installed incorrectly.
Replace the Water Filter
To purchase a replacement water filter, see “Accessories” in the User Guide, Use and Care Guide, or User Instructions.
Replace the disposable water filter when indicated on the water filter status display or at least every 6 months. If water flow to your dispenser or ice maker decreases noticeably, change the water filter sooner.
- Locate the water filter compartment in the right-hand side of the refrigerator ceiling. Push up to release and lower the compartment door.
- Turn the water filter counterclockwise (to the left), and pull it straight out of the compartment. NOTE: There may be some water in the filter. Some spilling may occur. Use a towel to wipe up any spills.
- Install the replacement water filter by following steps 2 through 7 in the “Install the Water Filter” section.
Install Air Filter (on some models)
An air filter is 15 times more powerful than baking soda at reducing common food odors inside the refrigerator. On some models, your refrigerator's accessory packet includes an air filter which must be installed prior to use.
Installing the Air Filter
Install the air filter behind the vented door, located on the rear wall near the top of the refrigerator compartment.
- Remove the air filter from its packaging.
- Lift open the vented door.
- Snap the filter into place.
Installing the Filter Status Indicator
The filter comes with a status indicator which should be activated and installed at the same time the air filter is installed.
- Place the indicator facedown on a firm, flat surface.
- Apply pressure to the bubble on the back of the indicator until the bubble pops to activate the indicator.
- Lift open the vented air filter door. On some models, there are notches behind the door.
Models with notches:
- With the indicator screen facing outward, slide the indicator down into the notches.
NOTE: The indicator will not easily slide into the notches if the bubble has not been popped.
- Close the air filter door and check that the indicator is visible through the window in the door.
Models without notches:
■ Place the indicator somewhere it is easily visible - either inside the refrigerator, or elsewhere in your kitchen or home.
Replacing the Air Filter
The disposable air filter should be replaced every 6 months when the status indicator has completely changed from white to red.
To order a replacement air filter, contact us. See “Accessories” in the User Guide, Use and Care Guide, or User Instructions for information on ordering.
- Remove the used air filter by squeezing in on the side tabs.
- Remove the used status indicator.
- Install the new air filter and filter status indicator using the instructions in the previous sections.
Install Produce Preserver (on some models)
The produce preserver absorbs ethylene to slow the ripening process of many produce items. As a result, certain produce items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type of fruit or vegetable. To preserve freshness, it is best to separate produce with sensitivity to ethylene from fruits that produce moderate to high amounts of ethylene.
Installing the Produce Preserver
For your convenience the suction mounted produce preserver can be installed in either the crisper or the refrigerated drawers.
CAUTION: IRRITANT MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS. Do not mix with cleaning products containing ammonia, bleach or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium permanganate. If swallowed, call a Poison Control Center or doctor immediately. Do not induce vomiting. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.
- Wash the interior of a drawer with a solution of mild dish soap and warm water, and dry thoroughly.
- Find the package containing the Produce Preserver inside the refrigerator, and install the Produce Preserver into the drawer according to the instructions provided in the package.
Replacing the Produce Preserver
The disposable packet(s) should be replaced every 6 months or when the status indicator changes completely from white to red.
To order replacements, contact us. See “Accessories” for information on ordering.
- Remove the used packets from the produce preserver housing.
- Remove the used status indicator.
- Install the replacement packets and status indicator using the instructions included in the package.
REFRIGERATOR USE
Opening and Closing Doors
There are two refrigerator compartment doors. The doors can be opened and closed either separately or together. There is also an automatic closing mechanism so the door(s) will not unintentionally be left open. If a door is open at a 40° or smaller angle, the door will automatically, softly close.
IMPORTANT: If the doors do not automatically close at a 40° or smaller angle, see “Bottom Door Hinge”.
There is a vertically hinged seal on the left refrigerator door.
- When the left-side door is opened, the hinged seal automatically folds inward so that it is out of the way.
- When both doors are closed, the hinged seal automatically forms a seal between the two doors.
Using the Controls
The controls are located above the external dispenser.
IMPORTANT: The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser paddles have not been used for 2 minutes or more. Press any control button to reactivate the display screen. The home screen will appear as shown.
Viewing and Adjusting Temperature Set Points
For your convenience, your refrigerator and freezer controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still set to the recommended set points. The factory recommended set points are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.
IMPORTANT:
■ Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.
NOTE: Adjusting the set points to a colder than recommended setting will not cool the compartments any faster.
■ If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
■ The recommended settings should be correct for normal household use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
NOTE: Areas such as a garage, basement, or porch may have higher humidity or extreme temperatures. You may need to adjust the temperature away from the recommended settings to accommodate for these conditions.
■ Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.
View Temperature Set Points
- Press and hold TEMPERATURE for 3 seconds to activate Temperature mode.
NOTE: To view temperature in degrees Celsius, press the Light button, under Units, when Adjust mode is activated. To return the display setting to Fahrenheit, press the Light button again.
When Temperature mode is activated, press TEMP to toggle between Fridge and Freezer. The display will show the temperature set point of the selected compartment, and temperature adjusting information will appear on the display screen.
Recommended Refrigerator Temperature
Recommended Freezer Temperature
Adjust Temperature Set Points
Refrigerator set point range: 33°F to 42°F (0°C to 5.5°C)
Freezer set point range: -5°F to 5°F (-21°C to -15°C)
- When Temperature mode is activated, press TEMPERATURE to select the Refrigerator zone. The display will show the temperature set point of the selected compartment as shown.
- Press LOCK to raise the set point, or press OPTIONS to lower the set point.
- When you have finished viewing (and adjusting if desired) the refrigerator set point, press TEMPERATURE, under Select Zone, to change the display to show the freezer set point. When the zone has been changed, “FREEZER” appears on the display screen.
- Press the Lock button to raise the set point, or press the Options button to lower the set point.
Save/Confirm Temperature Settings
- When you have finished adjusting both the refrigerator and freezer set points, press MEASURED FILL to confirm and to save the settings.
NOTE: To exit Temperature mode without saving changes, press the Ice/Water button under Back at any time, or allow about seconds of inactivity. The temperature mode will turn off automatically and return to the Normal screen.
When adjusting temperature set points, use the following chart as a guide:
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is turned off.
- To turn cooling off, press and hold the Lock and Measured Fill buttons at the same time for 3 seconds. The Cooling Off icon will blink seven times and then remain lit as shown.
IMPORTANT:
- To avoid unintentionally locking the dispenser or changing other settings, press both buttons at exactly the same time.
- When cooling is OFF, the dispenser paddles and all controls, except Lock and Measured Fill, are disabled.
- Press and hold LOCK and MEASURED FILL for 3 seconds again to turn cooling back on.
Options
IMPORTANT: All options are OFF (default) until selected.
- Press the Options button to open the Options menu and select among the Max Ice, Filter Status and Max Cool features.
NOTE: “Max Cool” and “Max Ice” illuminate to indicate when both features are on.
- Press the Ice/Water button at any time to return to the home screen.
Max Ice
The Max Ice feature assists with temporary periods of heavy ice use by increasing ice production. Once selected, the Max Ice feature will remain on for 24 hours unless manually turned off.
- To turn on the Max Ice feature, press the Options button to access the Options menu, then press TEMPERATURE, under Max Ice, to activate the feature. When the feature is ON, the Max Ice icon will appear on the dispenser display screen.
- To manually turn off the Max Ice feature, press the Options button to enter Options mode (unless you are already in Options mode), then press TEMPERATURE, under Max Ice, again. When the feature has been turned off, the Max Ice icon will disappear from the dispenser display
Filter Status
Displays the percentage of use remaining in the water filter (from 100% remaining to 0% remaining). To access Filter Status, press the Options button to access the Options menu, and then press OPTIONS, under Filter Status, to display the percent of life remaining in the water filter.
ALSO
The Water Filter status lights will let you know when to change your water filter.
- ORDER FILTER (Yellow) - Order a replacement water filter.
- REPLACE FILTER (Red) - Replace the water filter. Replacing the disposable water filter will automatically reset the water filter status tracking feature. See “Water Filtration System.”
NOTE: REPLACE FILTER will remain illuminated if a filter is not installed or installed incorrectly.
Max Cool
The Max Cool feature assists with periods of high refrigerator use, full grocery loads, or temporarily warm room temperatures. Once selected, the Max Cool feature will remain on for 24 hours unless manually turned off.
NOTE: If you adjust the refrigerator temperature set point, Max Cool will turn off.
- To turn on the Max Cool feature, press the Options button to access the Options menu, then press LOCK, under Max Cool, to activate the feature. When the feature is ON, the Max Cool icon will appear on the dispenser display screen.
- To manually turn off the Max Cool feature, press the Options button to enter Options mode (unless you are already in Options mode), then press LOCK, under Max Cool, again. When the feature has been turned off, the Max Cool icon will disappear from the dispenser display.
Vacation Mode
In Vacation Mode, the freezer will defrost less often to conserve energy.
- To turn on Vacation Mode, press and hold the Temperature and Options buttons at the same time for 3 seconds. When the feature is on, VAC will appear on the display as shown.
- To turn off Vacation Mode, press and hold the Temperature and Options buttons at the same time for 3 seconds. VAC will disappear and the display will return to the settings as they were before Vacation Mode was turned on.
NOTES:
- During the first hour after Vacation Mode is turned on, opening and closing the refrigerator door will not affect the setting. After 1 hour has passed, opening and closing the refrigerator door will turn off Vacation Mode.
- While in Vacation Mode, if Max Ice is turned on or the Door Ajar alarm sounds, Vacation Mode will be canceled.
Additional Features
Sabbath Mode
Sabbath Mode is designed for those whose religious observances require turning off the lights and dispensers.
In Sabbath Mode, the temperature set points remain unchanged, but the interior and dispenser lights turn off and all sounds, alarms, and dispenser paddles are disabled.
- To turn on Sabbath Mode, press and hold LIGHT and OPTIONS at the same time for 3 seconds. When the feature turns on, “Sabbath Mode” will appear on the dispenser display.
- To turn off Sabbath Mode, press and hold LIGHT and OPTIONS at the same time for 3 seconds. The screen will display the settings as they were before Sabbath Mode was turned on. However, the Max Cool and Max Ice features, will remain off until they are selected again.
NOTES:
- Turning “Cooling Off” will cancel Sabbath Mode.
- If a power outage occurs while in Sabbath Mode, Power Outage will not be indicated on the display, no matter how long the power was out.
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s), drawers, or freezer drawer is open for 5 minutes and cooling is turned on. The alarm will repeat every 2 minutes. Close all doors and drawer to turn it off. The feature then is reset and will reactivate when either door is left open again for 5 minutes.
NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, press any button on the control panel. The alarm sound will be temporarily turned off, but the Door Ajar icon will still be displayed on the dispenser control panel.
Disabling Sounds
- To turn off control and dispenser sounds, press and hold ICE/ WATER and MEASURED FILL at the same time for 3 seconds. All normal operating tones are disabled. Only alert tones will be audible.
- To turn all sounds back on, press and hold ICE/WATER and MEASURED FILL at the same time for 3 seconds again.
Power Outage
The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher.
The control panel temperature display will read “PO,” and an alert tone will sound three times. “Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.”
Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Showroom Mode
This mode is used only when the refrigerator is on display in a retail store. If you unintentionally turn on Showroom mode, the word “Showroom” will light up on the display. Exit Showroom mode by pressing and holding LIGHT and LOCK at the same time for 3 seconds.
Refrigerator Features
Temperature Controlled Exterior Drawer
IMPORTANT: The left-hand refrigerated drawer has its own temperature control. This control sets the temperature for this drawer only. The temperature for the right-hand drawer is set to the same temperature as the main refrigerator compartment.
Temperatures have been preset for the storage of: Meat/Fish, Cold Drinks, Greens/Herbs, Deli/Cheese, and Thaw/Marinate. These preset temperatures cannot be adjusted.
- Press SELECT to toggle through the temperature settings. The icon will illuminate when it is selected.
Removable Interior Drawer Bins
The drawer bins are removable for ease in cleaning.
To remove and replace the interior bins:
- To remove, grasp the sides of the bin and lift up and out.
- To replace, with the rear of the bin facing the back of the refrigerator, lower the bin onto the drawer glides. See "Remove and Replace Drawer Fronts.”
Adjustable Drawer Bin Dividers
Each refrigerated drawer has an interior drawer bin with a divider that can be inserted into one of three different positions or removed to customize the space for your food storage needs.
Easy Slide Bin
A shallow storage compartment with glass lids, which slide from side to side is located below and in front of the crisper drawers.
NOTE: This compartment is not temperature or humidity controlled, so it is not recommended for storing leafy vegetables.
To remove Easy Slide bin:
- Remove all three crisper drawers.
- Hold the upper sliding lid near the trim and lift up to remove. Remove the lower lid.
- Grasp the front of the bin with both hands and lift up on the front to remove.
To replace Easy Slide bin:
- Slightly tilt the rear of the bin upward.
- Align the center rib and tabs on the Easy Slide bin with the ribs and slots in the cabinet.
- Lower the bin into place.
Herb Box
A box to store herbs and the water to keep them fresh is located within the Easy Slide bin. For your convenience, you can reposition the herb box anywhere along the length of the bin.
- Slide open one of the bin doors to access the herb box.
- Remove the herb box from the bin using two hands. One hand should hold the box while the other hand holds the lid.
- Grasp the handle between your fingers and lift up to remove the lid.
NOTE: The bottom of the herb box is angled so that the roots of the herbs can be submerged in water while the leaves remain dry.
Important information to know about glass shelves and covers: Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
Shelves and Shelf Frames
The shelves in your refrigerator are adjustable to meet your individual storage needs.
Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open and save energy.
To remove and replace a shelf/shelf frame:
- Remove the shelf/frame by tilting it up at the front and lifting it out of the shelf supports.
- Replace the shelf/frame by guiding the rear shelf hooks into the shelf supports. Tilt the front of the shelf up until rear shelf hooks drop into the shelf supports.
- Lower the front of the shelf and make sure that the shelf is in position.
Shelves with under-shelf lighting (on some models):
- The hooks on the rear of the shelf must be fully engaged in the shelf supports to maintain proper electrical flow.
- No more than two shelves with under-shelf lighting may be used in the refrigerator at one time.
Tuck Away Shelf (on some models)
To retract and extend the front section of the shelf:
- To retract the front-section of the shelf, slightly lift up on the front edge and push the adjustable portion of the shelf back toward the rear of the refrigerator.
- Extend the front of the shelf by pulling the retracted portion of the shelf outward until it is fully extended.
Crisper Drawers
To remove and replace the drawers:
- Grasp the handle at the bottom of the drawer and slide the drawer straight out to the stop. Lift the drawer off the bottom guide.
- Replace the drawer by placing it on the bottom drawer guide and pushing it past the drawer stop into position.
To remove the crisper(s) cover:
- Remove crisper drawers.
- Holding the glass insert firmly with one hand, press up in center of glass insert until it rises above the plastic frame. Gently slide the glass insert forward to remove.
- Lift the cover frame up and remove it.
To replace crisper(s) cover:
- Fit back of cover frame into supports on side walls of the refrigerator and lower the front of the cover frame into place.
- Slide rear of glass insert into cover frame and lower front into place.
- Replace crisper drawers.
Refrigerator Door Bins
The bins on your refrigerator door are adjustable to meet your individual storage needs.
NOTE: The smallest door bin must be installed in the lowest position on the refrigerator door.
Water and Ice Dispensers
IMPORTANT:
- Allow 3 hours for the refrigerator to cool down and chill water.
- Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.
- The dispensing system will not operate when either the refrigerator door or freezer drawer is open.
Flush the Water System
Air in the water dispensing system can cause the water dispenser to drip. After connecting the refrigerator to a water source or replacing the water filter, flush the water system.
Flushing the water dispensing system, forces air from the water line and filter and prepares the water filter for use. Additional flushing may be required in some households.
NOTE: As air is cleared from the system water may spurt out of the dispenser.
- Using a sturdy container, depress and hold the water dispenser paddle for 5 seconds.
- Release the dispenser paddle for 5 seconds. Repeat steps 1 and 2 until water begins to flow.
- Once water begins to flow, continue depressing and releasing the dispenser pad (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed.
Calibrate Measured Fill
Household water pressure may affect the accuracy of the Measured Fill feature. So, for optimum performance of your water dispenser, you must first calibrate Measured Fill.
IMPORTANT:
- Flush the water system before calibrating Measured Fill.
- For best results, calibration should be performed when water is not being used in the house.
- Place a sturdy measuring cup (1 cup [237 mL] size) on the dispenser tray centered in front of the water dispenser paddle.
NOTE: Depending on your model, a measuring cup may be provided.
2. Press and hold the Options and Lock buttons at the same time for 3 seconds. The words “Back” and “1 Cup” will appear on the display screen. Also, the Calibrate Measured Fill icon will illuminate and remain lit while the Measured Fill feature is being calibrated.
NOTE: You may press ICE MODE “Back” at any time to exit Calibration mode. The Calibrate Measured Fill icon will disappear.
3. Press and release the dispenser paddle, as needed, to dispense water to the 1 cup fill line.
NOTE: If overfilling or spilling occurs, discard the water and press ICE/WATER “Back” to restart the calibration process.
4. When 1 cup of water has been correctly dispensed into the measuring cup, press the Measured Fill button under the word “Confirm” to confirm the calibration.
5. When Measured Fill calibration has been confirmed, the icons will disappear and the display will return to the home screen.
Dispensing
Press ICE/WATER to toggle through the following choices in a continuous loop:
- Water (default) - Dispenses water.
- Cubed - Dispenses cubed ice.
- Crushed - Dispenses crushed ice.
NOTES:
- The word “ICE” appears on the display screen when either crushed or cubed ice is selected.
- For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size.
- When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.
The Water Dispenser
IMPORTANT:
- Dispense at least 1 qt (1 L) of water every week to maintain a fresh supply.
- If the flow of water from the dispenser decreases, it could be caused by low water pressure.
■ With the water filter removed, dispense 1 cup (237 mL) of water. If 1 cup (237 mL) of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.
■ If it takes longer than 8 seconds to dispense 1 cup (237 mL) of water, the water pressure to the refrigerator is lower than recommended. See “Water Supply Requirements” and “Troubleshooting” for suggestions.
To Dispense Water - Standard:
- Select WATER.
- Press a sturdy glass against the dispenser paddle.
- Remove the glass to stop dispensing.
To Dispense Water - Measured Fill:
Measured Fill allows you to dispense a specified amount of water with the touch of a few buttons.
NOTE: The amount of water you select will be dispensed. Make sure the container is empty and that it can hold the entire volume.
- If ice is in the container, you may need to adjust your selection. Press MEASURED FILL to turn the feature on. When the feature is ON, the Measured Fill screen appears on the display.
NOTES:
- The dispenser will automatically turn off Measured Fill after 1 minute of inactivity. When Measured Fill is turned off, any changes you have made will be lost and all defaults will be restored.
- Press ICE MODE, under “Back,” to manually turn off the Measured Fill feature and return to the Home screen.
2. Press LIGHT, under Units, to toggle among ounce, cup, and liter. The default unit is ounce.
Default, minimum, and maximum volumes are listed in the following chart:
3. Press the LOCK (+) or OPTIONS (-) button to adjust the volume as desired. The Lock control increases the volume, and the Options control lowers the volume.
NOTES:
■ When increasing or decreasing the dispense volumes, if an adjustment button (-/+) is held for approximately 10 seconds or longer, the control may stop responding. Release the button for approximately 2 seconds, and then continue making the adjustment.
■ Most coffee cups (commonly 4 to 6 oz [118 to 177 mL] per cup) are not the same size as a measuring cup (8 oz [237 mL]). You may need to adjust the volume to avoid unintentionally overfilling coffee cups.
4. Dispense water.
NOTE: While dispensing water, the digital display will count down how much water remains to be dispensed, according to the volume you selected. The flow of water will automatically stop once the desired volume has been dispensed.
■ Press a sturdy glass against the dispenser paddle. OR
■ Place the glass below the water dispenser and press MEASURED FILL, under Dispense, for hands-free dispensing.
5. To stop dispensing before the selected volume has been dispensed, remove the glass from the dispenser lever OR press the Measured Fill button a second time.
NOTE: If you stop dispensing before the desired volume has been dispensed, the digital display will continue to show how much water remains to be dispensed. The display will turn off after 1 minute of inactivity.
6. To select a new volume or start dispensing the same volume again, you must first finish dispensing the selected volume or turn off the Measured Fill feature (either by waiting 1 minute, so it will automatically turn off, or by pressing ICE MODE to manually turn it off) and then turn it back on.
The Ice Dispenser
IMPORTANT:
- If the ice cubes are hollow or have an irregular shape, it could be because of low water pressure. See “Water Supply Requirements.”
- Ice travels from the ice storage bin through the dispenser chute to the dispenser. To turn off the ice maker, see “Ice Maker and Storage Bin.”
- The dispenser may continue to make noise and ice may continue to dispense for several seconds after releasing the dispenser button or paddle.
To Clean the Ice Dispenser Chute:
Humidity causes ice to naturally clump together. Ice particles can build up until the ice dispenser chute becomes blocked.
If ice is not dispensed regularly, it may be necessary to empty the ice storage bin and clean the ice delivery chute, the ice storage bin, and the area beneath the storage bin every 2 weeks.
- If necessary, remove the ice clogging the storage bin and delivery chute using a plastic utensil.
- Clean the ice delivery chute and the bottom of the ice storage bin using a warm, damp cloth, and then dry thoroughly
To Dispense Ice:
1. Select the desired type of ice. To switch between cubed ice and crushed ice, press ICE/WATER.
WARNING Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.
2. Press a sturdy glass against the dispenser paddle. Hold the glass close to the dispenser opening so ice does not fall outside of the glass.
IMPORTANT: You do not need to apply a lot of pressure to the paddle to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.
3. Remove the glass to stop dispensing.
NOTE: Ice may continue to dispense for several seconds after removing the glass from the dispenser paddle. The dispenser may continue to make noise for a few seconds after dispensing.
The Dispenser Drip Tray
There is an insert in the dispenser drip tray. The insert can be removed from the drip tray to carry to the sink to empty or clean.
- Push down on the rear edge of the insert to tilt up the front edge for easy removal.
The Dispenser Light
When you use the dispenser, the light will automatically turn on.
To turn on the light when you are not dispensing:
Press LIGHT to toggle through the following choices in a continuous loop:
- OFF (default): The dispenser light is OFF.
- ON: The dispenser light is ON at 100% brightness.
- DIM: The dispenser light is ON at 50% brightness.
The dispenser lights are LEDs that cannot be changed. If it appears that your dispenser lights are not working, see "Troubleshooting” for more information.
The Dispenser Lock
The dispenser can be disabled for easy cleaning or to avoid unintentional dispensing by small children and pets.
NOTE: The Lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. It simply deactivates the controls and dispenser levers. To turn off the ice maker, see “Ice Maker and Storage Bin.”
- Press and hold LOCK for 3 seconds to lock the dispenser.
- Press and hold LOCK for 3 seconds to unlock the dispenser.
The display screen indicates when the dispenser is locked.
REFRIGERATOR CARE
Cleaning
WARNING Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately
Exterior Cleaning
Please see the exterior cleaning information specific to your model.
Style 1 - Smooth Door
IMPORTANT: Damage to smooth finish due to improper use of cleaning products, or using non-recommended cleaning products, is not covered under the warranty. Sharp or blunt instruments will mar the finish.
NOTE: Paper towels scratch and may dull the clear coat of the painted door. To avoid possible damage, use only soft, clean cloths to polish and wipe the door.
Style 2 - Stainless Steel
IMPORTANT:
- Use recommended stainless steel cleaners and cloths only. Damage to stainless steel finish due to improper use of cleaning products, or using non-recommended cleaning products, is not covered under the warranty
- Avoid exposing stainless steel appliances to caustic or corrosive elements such as high-salt, high-moisture or highhumidity environments. Damage due to exposure to these elements is not covered under the warranty.
NOTES:
■ If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth.
■ Just because a cleaner is a liquid does not mean it is nonabrasive. Many liquid cleansers formulated to be gentle on tile and smooth surfaces still damage stainless steel.
■ Citric acid permanently discolors stainless steel. To avoid damaging the finish of your stainless steel refrigerator:
Do not allow these substances to remain on the finish
✘ Mustard
✘ Citrus-based sauces
✘ Tomato juice
✘ Citrus-based products
✘ Marinara sauce
Interior Cleaning
IMPORTANT: Refrigerator shelves with under-shelf, LED lighting are not dishwasher safe.
- Unplug refrigerator or disconnect power.
- Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water. NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior and door liners, or gaskets.
- Plug in refrigerator or reconnect power.
Condenser Cleaning
There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.
If you need to clean the condenser:
- Unplug refrigerator or disconnect power.
- Remove the base grille.
- Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille, and the front surface area of the condenser.
- Replace the base grille when finished.
- Plug in refrigerator or reconnect power.
Lights
The lights in both the refrigerator and freezer compartments are LEDs which do not need to be replaced. If the lights do not illuminate when the door or drawer is opened, call for assistance or service. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
Vacation and Moving Care
Vacations
If You Choose to Leave the Refrigerator On While You’re Away:
- Use up any perishables and freeze other items.
- If your refrigerator has an automatic ice maker and is connected to the household water supply, turn off the water supply to the refrigerator. Property damage can occur if the water supply is not turned off.
- If you have an automatic ice maker, turn off the ice maker. NOTE: Depending on your model, raise the wire shut-off arm to Off (arm up) position, or press the switch to OFF.
- Empty the ice bin.
Models with Vacation Mode Feature
- Turn on Vacation mode. See “Using the Controls.”
NOTE: Activating Vacation mode does not turn off the ice maker.
If You Choose to Turn Off the Refrigerator Before You Leave:
- Remove all food from the refrigerator.
- If your refrigerator has an automatic ice maker:
- Turn off the water supply to the ice maker at least one day ahead of time.
- When the last load of ice drops, raise the wire shut-off arm to the Off (up) position or press the switch to OFF, depending on your model.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See “Using the Control(s).”
5. Clean refrigerator, wipe it, and dry well.
6. Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.
Moving
When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.
- If your refrigerator has an automatic ice maker:
- Turn off the water supply to the ice maker at least one day ahead of time.
- Disconnect the water line from the back of the refrigerator.
- When the last load of ice drops, raise the wire shut-off arm to the Off (up) position or press the switch to OFF, depending on your model.
2. Remove all food from the refrigerator and pack all frozen food in dry ice.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See “Using the Control(s).”
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them together, so they don’t shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator so it rolls more easily OR raise the leveling screws so they don't scrape the floor. See “Align Doors and Drawers.”
9. Tape the doors closed and tape the power cord to the back of the refrigerator.
When you get to your new home, put everything back and refer to the “Installation Instructions” section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device.
WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
GENERAL OPERATION | Possible Causes and/or Recommended Solutions |
Refrigerator will not operate |
■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord. ■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working. ■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit breaker. If the problem continues, contact a licensed electrician. ■ Control or cooling is not turned on - Turn on the refrigerator control or turn cooling on. See “Using the Controls.” ■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely. NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer) more quickly. ■ Refrigerator control is in Showroom mode (on some models) - If the refrigerator is in Showroom mode, cooling is turned off and “Showroom” will be illuminated on the control panel. See “Using the Control(s)” for more information. |
Motor seems to run too much |
■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you’re used to because the compressor and fans operate at lower speeds that are more energy efficient. This is normal. NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or if a door has been left open. |
Lights do not work |
■ Your refrigerator has been equipped with LED lighting which does not need to be replaced - If there is power to the refrigerator and the lights do not illuminate when a door or drawer is opened, call for service or assistance. See either the front cover or the Warranty for contact information. ■ The dispenser light is set to OFF - On some models, the dispenser light will operate only when the dispenser paddle is pressed. If you want the dispenser light to stay on continuously, see “Water and Ice Dispensers.” ■ Doors have been open longer than 10 minutes - Close the doors and drawers to reset and open to resume lighted task. |
Shelves with under-shelf LEDs do not light up (on some models) |
■ Shelf hooks are not fully engaged in shelf supports - Check that the rear shelf hooks are completely seated into the slots in the shelf supports. ■ Shelf supports, fastened to the back wall of the refrigerator cabinet, are loose - Check all shelf support screws to ensure they are fully tightened. Tighten all loose screws. ■ Doors have been open for longer than 10 minutes - Close the doors and drawers to reset, and then open to resume lighted tasks. |
Exterior drawer control not lit/unresponsive |
■ The refrigerator is in Cooling Off mode - Exit Cooling Off mode. See “Using the Control(s).” ■ The refrigerator controls’ initialization process did not complete successfully - Unplug the refrigerator, and wait 5 seconds. Plug in the refrigerator, and wait 30 seconds before opening the doors or drawers or touching the control panel. ■ The drawer front was recently removed - Make sure the temperature control wires have been properly reconnected. See “Remove and Replace Drawer Fronts.” |
Refrigerator seems noisy |
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older models. During various stages of operation, you may hear normal operating sounds that are unfamiliar. The following noises are normal: ■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn off the ice maker. ■ Repetitive Clicking - Dual evaporator is valve regulating the cooling operation. ■ Cracking/Clatter - Heard when ice is ejected from the ice maker mold and then falls into the ice storage bin. ■ Popping - Heard when the inside walls contract/expand, especially during initial cooldown. ■ Hissing/Dripping - Flow of refrigerant or flow of oil in the compressor. ■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during normal operation. ■ Rattling - Heard when water passes through the water line or due to the flow of refrigerant. Rattling may also come from items placed on top of the refrigerator. ■ Water running or gurgling - Heard when ice melts during the Defrost cycle and water runs into the drain pan. ■ Sizzling - Heard when water drips onto the heater during the Defrost cycle. ■ Vibration - The refrigerator may not be steady. Adjust the leveling screws and lower the leveling foot until it is firmly against the floor. See “Align Doors and Drawers.” |
Temperature is too warm |
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely. NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer) more quickly. ■ Cooling is turned off - Turn on cooling. See “Using the Control(s).” ■ Doors are opened often or not closed completely - This allows warm air to enter the refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed. ■ Air vents are blocked - Remove items that are immediately in front of the vents. ■ Large amount of warm food recently added - Allow several hours for the refrigerator to return to its normal temperature. ■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder setting. Check the temperature again in 24 hours. |
Temperature is too cold in the refrigerator/crisper |
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer setting. Check the temperature again in 24 hours. ■ Ice storage bin is not in the correct position - See “Ice Maker and Ice Storage Bin.” ■ Air vents are blocked - Remove items that are immediately in front of the vents. |
Temperature is too warm/ cold in the exterior drawer |
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer setting. Check the temperature again in 24 hours. ■ Ice storage bin is not in the correct position - See “Ice Maker and Ice Storage Bin.” ■ Air vents are blocked - Remove items that are immediately in front of the vents. |
Temperature is too warm/ cold in the exterior drawer | ■ Control is not set correctly for the items stored in the drawer - Adjust the temperature setting. See “Temperature Controlled Exterior Drawer.” |
Interior moisture buildup |
NOTE: Some moisture buildup is normal. Clean with a soft, dry cloth. ■ Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator in an indoor location with as little humidity as possible. ■ Doors are opened often or not closed completely - This allows humid air to enter the refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed. |
Frost/Ice buildup in the freezer compartment |
■ The drawer is opened often or left open - Minimize drawer openings and close drawer completely after use. ■ Poor drawer seal - Ensure drawer seal is making full contact with the cabinet to allow for an adequate seal. ■ Temperature control(s) are not set correctly - See “Using the Control(s)” for recommended temperature settings. |
WARNING Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire | |
DOORS AND LEVELING | Possible Causes and/or Recommended Solutions |
Doors do not automatically close at a 40° or smaller angle | ■ Bottom door hinge needs to be reset - See “Bottom Door Hinge” section. |
Doors are difficult to open | ■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm water. Rinse and dry with a soft cloth. |
Doors will not close completely | ■ Door is blocked open - Move food packages away from the door. Make sure all bins and shelves are in their correct positions. Make sure all packaging materials have been removed. |
Doors appear to be uneven | ■ Doors need to be aligned, or refrigerator needs to be leveled - See “Align Doors and Drawers.” |
Refrigerator unsteady or it rolls forward when opening and closing doors or drawers | ■ Refrigerator brake feet are not snug against the floor - Remove the base grille. Turn both brake feet (one on each side) clockwise, the same amount, until they are snug against the floor. See “Align Doors and Drawers.” |
WARNING Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts. | |
ICE AND WATER | Possible Causes and/or Recommended Solutions |
Ice maker is not producing ice, not producing enough ice, or producing small/hollow ice |
■ Refrigerator is not connected to a water supply or the water supply shut-off valve is not fully turned on - Connect the refrigerator to a water supply and make sure the water shut-off valve is fully open. ■ Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice production, small ice cubes, and/or hollow or irregularly shaped ice. Straighten the water line. ■ Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and Storage Bin.” ■ New installation - After connecting the refrigerator to a water source, flush the water system. (See “Water and Ice Dispensers.”) Wait 24 hours for ice production to begin. Wait 72 hours for full ice production. Discard the first three batches of ice produced. ■ Refrigerator door is not closed completely - Close the door firmly. If it does not close completely, see “The doors will not close completely.” ■ A water filter is installed on the refrigerator - Remove the water filter and operate the ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace filter or install it correctly. ■ Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce more ice. ■ Ice is jammed in the ice maker ejector arm - Remove ice from the ejector arm using a plastic utensil. ■ Inadequate water pressure - Verify that the household has adequate water pressure. See “Water Supply Requirements.” ■ Water filter is installed incorrectly - Make sure the filter is properly installed. See “Water Filtration System.” ■ A reverse osmosis water filtration system is connected to your cold water supply - This can decrease water pressure. See “Water Supply Requirements.” NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber. |
Ice dispenser will not operate properly |
■ New installation - After connecting the refrigerator to a water source, flush the water system. (See “Water and Ice Dispensers.”) Wait 24 hours for ice production to begin. Wait 72 hours for full ice production. Discard the first three batches of ice produced. ■ Ice maker is not turned on or ice bin is not installed correctly - Turn on the ice maker and make sure the ice storage bin is firmly in position. See “Ice Maker and Storage Bin.” ■ Ice is clogged or frozen together in the ice storage bin or ice is blocking the ice delivery chute - Remove or separate the clogged ice, using a plastic utensil if necessary. Clean the ice delivery chute and the bottom of the ice storage bin using a warm damp cloth, and then dry both thoroughly. To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and the delivery chute every 2 weeks. ■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.” ■ Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the door, temporarily switch from crushed ice to cubed ice to clear the jam. ■ Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing. Wait a few minutes for the dispenser to reset, then resume dispensing. Take large amounts of ice directly from the ice bin, not through the dispenser. ■ Water pressure to the home is not at or above 35 psi (241 kPa) - The water pressure to the home affects the flow from the dispenser. See “Water Supply Requirements.” ■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water Filtration System.” |
Ice or water has an off-taste, odor, or gray color |
■ New plumbing connections - New plumbing connections can result in off-flavored or discolored ice or water. This problem should go away over time. ■ Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker to produce new ice. ■ Odor has transferred from food - Use airtight moisture-proof packaging to store food. ■ Use of non-recommended water supply line - Odors and tastes can transfer from certain materials used in non-recommended water supply lines. Use only a recommended water supply line. See “Water Supply Requirements.” ■ There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to remove the minerals. ■ Water filter was recently installed or replaced - Gray or dark discoloration in ice or water indicates that the water filtration system needs additional flushing. See “Water and Ice Dispensers.” |
Water dispenser will not operate properly |
■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer door must be closed in order to operate the dispenser.) ■ Refrigerator is not connected to a water supply or the water supply shut-off valve is not fully turned on - Connect the refrigerator to a water supply and make sure the water shut-off valve is fully open. ■ Kink in the water source line - A kink in the water line can reduce water flow to the dispenser. Straighten the water line. ■ Water pressure to the home is not at or above 35 psi (241 kPa) - The water pressure to the home affects the flow from the dispenser. See “Water Supply Requirements.” ■ New installation - After connecting the refrigerator to a water source, flush the water system. See “Water and Ice Dispensers.” ■ Water dispenser measured fill feature is not dispensing an accurate amount of water - Calibrate the water dispenser. See “Water and Ice Dispensers.” ■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.” ■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water Filtration System.” ■ A reverse osmosis water filtration system is connected to your cold water supply - This can decrease water pressure. See “Water Supply Requirements.” NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber. |
Water is leaking or dripping from the dispenser |
NOTE: After dispensing, a few additional drops of water are normal. ■ Glass was not held under the dispenser long enough - Hold the glass under the dispenser for 2 to 3 seconds after releasing the dispenser pad/lever. ■ New installation or water filter was recently installed or replaced - Air in the water lines causes the water dispenser to drip. Flush the water system to remove the air in the water lines. See “Water and Ice Dispensers.” ■ Residual ice in the dispenser chute is melting - Make sure the ice chute is free of ice shavings or pieces. |
Water is leaking from the back of the refrigerator | ■ Water line connections are not fully tightened - Make sure all connections are firmly tightened. See “Connect Water Supply.” |
Water from the dispenser is not cool enough (on some models) |
NOTE: Water from the dispenser is chilled to 50°F (10°C). ■ New installation - Allow 24 hours after installation for the water supply to cool completely. ■ Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool completely. ■ Water has not been recently dispensed - The first glass of water may not be cool. Discard the first glass of water dispensed. ■ Refrigerator is not connected to a cold water pipe - Make sure the refrigerator is connected to a cold water pipe. See “Water Supply Requirements.” |
See other models: YKMHC319EBS KRFF507HPS KUIX335HBL KMBP100ESS KUBL304ESS