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TROUBLESHOOTING
• The Beaters are not turning.
Make sure all the parts are assembled correctly. Make sure that the Beater labeled
with an ‘L’ is in the Left Socket, and the Beater with an ‘R’ is in the Right Socket.
Check to see if there is anything stuck inside the Beater Shaft. This may cause the
Beaters to jam or prevent them from being properly attached to the Motor Head.
• There is a burning odor coming from the Mixer.
Turn off and unplug the Mixer. Allow the motor to cool down before resuming use of
the appliance. This may occur when the mixture is extremely thick or the appliance
has been running continuously for 3 minutes or more, causing the motor to overheat.
While Dash products are durable, you may encounter one or more of the problems
listed below. If the issue is either not solved by the solutions recommended below or not
included on this page, please contact our Customer Support Team at 1-800-898-6970 or
RECIPES
delicious & satisfying ideas for everyday
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