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31
Common Solutions for Concerns
Temperatures Are Too Warm
Concern Potential Cause Common Solution
Freezer/Refrigerator
temperature is too warm.
• Doors are opened too frequently or too long.
• Door is slightly open.
• Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
• See Problem section, Opening/Closing of Doors/
Drawers.
Freezer temperature is
too warm. Refrigerator
temperature is
satisfactory.
• Freezer control is set too warm. • Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.
Refrigerator temperature
is too warm. Freezer
temperature is
satisfactory.
• Refrigerator control is set too warm. • Set refrigerator control to a colder setting. Allow 24
hours for temperature to stabilize.
Temperature in the Cool
Zone
TM
or Perfect Temp
TM
Drawer is too warm
(select models).
• Temperature control is set too warm. • Adjust temperature control to a colder setting.
Water/Moisture/Frost Inside Refrigerator
Concern Potential Cause Common Solution
Moisture collects on
inside of refrigerator
walls.
• Weather is hot and humid.
• Door is slightly open.
• Door is opened too often or too long.
• Open containers.
• The rate of frost buildup and internal sweating
increases.
• See Problem section, Opening/Closing of Doors/
Drawers.
• Open door less often to allow internal temperature to
stabilize.
• Keep containers covered.
Water collects on bottom
side of drawer cover.
• Vegetables contain and give off moisture. • Moisture on the bottom side of the cover is not unusual.
• Move humidity control (select models) to lower setting.
Moisture collects in
bottom of drawer.
• Washed vegetables and fruit drain while in
the drawer.
• Fruits and vegetables are kept past their
prime
• Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal.
• Routinely clean out old fruits and vegetables especially if
they begin to break down.
Moisture collects on
outside of refrigerator or
between doors.
• Weather is humid.
• Door is slightly open, causing cold air from
inside refrigerator to meet warm air from
outside.
• This is normal in humid weather. Press eco friendly
icon to reduce exterior moisture on the cabinet between
the doors. When humidity is lower, the moisture should
disappear and the eco friendly icon can be pressed
again to turn it off.
• See Problem section, Opening/Closing of Doors/
Drawers.
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