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Hardware and Internet Setup
9
CM500 High Speed Cable Modem
Even though an Internet connection is established, Internet service is available only after you
activate it up with your cable Internet provider.
For information about how to activate your Internet service, see Activate Your Internet
Service on page 9.
Activate Your Internet Service
To activate your Internet service:
1. V
isit your cable Internet provider’s website and follow the onscreen instructions to
activate your Internet service.
Cable Internet Provider Contact Information
Bright House Networks http://support.brighthouse.com
1-866-898-9101
Cable One http://www.cableone.net/
1-877-692-2253 (877-MYCABLE)
Cablevision http://www.cablevision.com
https://install.optimum.com/JointInstall/
Telephone number depends on your region.
Charter https://install.charter.com
1-888-438-2427
Comcast XFINITY http://www.comcast.com/activate
http://www.xfinity.com/internetsetup
http://www.xfinity.com/internetsupport
1-800-XFINITY (1-800-934-6489)
Cox https://activation.cox.net/selfactivation/start.cox
1-888-556-1193
Mediacom https://maestro.mediacomcc.com/walledgarden/page/login.jsp
1-844-2SIMPLE (1-844-274-6753)
Time Warner Cable https://elb02.activatemymodem.com/authentication
1-800-892-2253
Note: The contact information listed might change. You can also find the
contact number in your monthly Internet service billing statement.
Note: When you attempt to contact Cablevision online, you are directed to the
Optimum web page. Optimum is a brand name of Cablevision.
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