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Customer Satisfaction
Introduction6
Lemon Laws
Many states have enacted what are
commonly referred to as “Lemon
Laws.” Although the details of these
laws vary from state to state, their
main purpose is to assure you
certain rights if you have problems
with your new vehicle. In general
terms, these laws usually say that if
your vehicle has a problem that
cannot be repaired in several
attempts, or has a series of problems
that keep it out of service for an
extended period, you may qualify
for relief under the lemon law in
your state.
Some states require you to notify the
manufacturer about the problem(s),
and some states give the
manufacturer, or its representative, a
chance to correct the problem(s). A
state may require you to submit your
complaint to a dispute resolution
program, such as
BBB AUTO LINE,
before proceeding to other forums.
Lemon Laws have many provisions.
If you feel your new Honda qualifies
for consideration under the lemon
law in your area, we suggest you
check the laws in your state.
We want you to be satisfied with
your Honda automobile. If you have
any questions, please contact your
Honda dealer or the Customer
Relations Zone Office.
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