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How to Get Warranty Service
42 Your Responsibility
You should take your vehicle, along
with proof of purchase date, to a
Honda automobile dealer during his
normal service hours. If your
warranty claim is for a replacement
part or accessory that was originally
installed by a Honda dealer, take
along proof of the vehicle’s mileage
at the time of installation.
If your vehicle cannot be driven,
contact the Honda automobile dealer
nearest to you for towing assistance.
You do not have to pay for towing
to the nearest Honda dealer if the
failure is covered by any of the
warranties in this book.
Emergency Repairs
Honda recognizes that your vehicle
could develop a serious problem
needing immediate repair at a
facility other than a Honda dealer.
Honda will reimburse you for the
repair if:
• The repair would normally be
covered by one of the warranties
in this booklet.
and
• All Honda dealers within 50
miles of the break-down were
closed at the time, or there were
no Honda dealers within 50
miles.
and
• The vehicle was immobile, or
attempting to drive the vehicle
would cause further damage or be
unsafe.
For reimbursement, go to any
Honda automobile dealer. You must
show a copy of the paid receipt, and
the replaced part(s). The dealer will
reimburse you for the parts at the
current manufacturer’s suggested
retail price; and you will be
reimbursed for labor at a
geographically-appropriate labor
rate for Honda’s recommended time
allowance.
If you are ever dissatisfied with a
warranty service or decision from a
Honda dealer, please refer to the
Customer Satisfaction statement on
page 4.
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