Loading ...
Loading ...
Loading ...
16
NS-SB216
www.insigniaproducts.com
The sound is breaking up or
buzzing.
• Make sure that you are connected to an audio OUTPUT jack on
your sound source. The port will not send audio out if it is an input
jack.
• Make sure that all connections are secure and cables are not
broken or damaged.
• If you are using the OPTICAL connection, make sure that the
source device’s audio source is set to “PCM” format. Refer to the
documentation your received with the audio source device (such
as a TV or DVD/Blu-ray player) for additional information.
• Connect to a different source device (such as a TV or DVD/Blu-ray
player) to see if the buzzing still occurs. If it does not, this may
indicate an issue with the original source device.
• Use a different connection method (for example, try optical
instead of RCA) between the soundbar and the source device to
make sure that the jacks on both devices are still working.
• Make sure that the audio cable you are using is not damaged or
broken. Try using another one.
I can hear sound from both my
TV and my soundbar.
• Turn off or mute the internal speakers of your TV. Refer to the TV’s
manual for instructions.
My TV remote does not control
my soundbar.
• In most cases, your TV remote will not control your soundbar.
There is no sound or low volume
in Bluetooth mode.
• Make sure that your Bluetooth device is turned on, Bluetooth is
turned on, and “NS-SB216” is selected.
• Turn up the volume on your soundbar.
• Turn up the volume on your Bluetooth device.
• Make sure that your Bluetooth device is not muted.
• Make sure that you are playing music from your Bluetooth device.
• Make sure that you have selected the Bluetooth source on your
soundbar.
• Make sure that your soundbar is not paired to another Bluetooth
device.
• Make sure that your Bluetooth device is not paired to a different
Bluetooth speaker.
My soundbar won’t connect to
my Bluetooth device.
• Shorten the distance between your soundbar and your Bluetooth
device.
• Turn your devices off, then on. Re-pair your soundbar and your
Bluetooth device.
• Make sure that your soundbar is not paired to another Bluetooth
device.
• Make sure that your soundbar and Bluetooth device are both in
pairing mode.
• Make sure that your Bluetooth device is not connected to any
other device.
• Make sure that you have selected “NS-SB216” on your Bluetooth
device.
My Bluetooth device keeps
unpairing.
• Shorten the distance between your soundbar and your Bluetooth
device.
• If the battery on your Bluetooth device is low, recharge the
battery.
“NS-216” does not appear on my
Bluetooth device.
• Shorten the distance between your soundbar and your Bluetooth
device.
• Put your soundbar into pairing mode, then refresh your list of
Bluetooth devices. For more information, see the documentation
that came with your Bluetooth device.
• Make sure that your Bluetooth device is visible to other devices.
For more information, see the documentation that came with
your Bluetooth device.
Problem Possible Solutions
NS-SB216_16-0248_MAN_V1_ENG.fm Page 16 Wednesday, July 6, 2016 11:42 AM
Loading ...
Loading ...
Loading ...