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14
TROUBLESHOOTING
WARNING
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
First try the solutions suggested here to possibly avoid a service call.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Washer won’t run
or ll, washer stops
working or wash light
remains on (indicating
the washer was unable
to ll appropriately)
(cont.)
Check proper electrical supply. Plug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
The washer senses the dry load with short spins that may take 2
or 3 minutes before water is added. You may hear the hum of the
spins. This is normal.
Washer may be tightly packed. Remove several garments, rearrange load evenly around the
washplate. Close lid and press START/PAUSE/UNLOCK.
Add only 1 or 2 additional garments after washer has started.
Do not add more water to the washer.
Not using HE detergent or using
too much HE detergent.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and following
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Press START/
PAUSE/UNLOCK. Do not add more detergent.
Washer not draining/
spinning, loads are
still wet
Small items may have been caught
in pump or between basket and
tub, which can slow draining.
Empty pockets and use garment bags for small items.
Using cycles with a lower spin
speed.
Cycles with lower spin speeds remove less water than cycles with
high spin speeds. Use the recommended cycle/speed spin for your
garment. To remove extra water in the load, select DRAIN & SPIN.
Load may need to be rearranged to allow even distribution of the
load in the basket.
The washer may be tightly
packed or unbalanced.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select DRAIN & SPIN
to remove excess water. See “Using Your Washer” for loading
recommendations.
Check plumbing for correct
drain hose installation. Drain
hose extends into standpipe
farther than 114 mm (4,5").
Check drain hose for proper installation. Use drain hose form and
securely attach to drainpipe or tub. Do not tape over drain opening.
Lower drain hose if the end is higher than 1,25 m (4') above the oor.
Remove any clogs from drain hose.
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