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20 • Troubleshooting
13
* depending on model
Issues
Iron does not heat.
Not enough steam.
Iron is emitting a brown
or white substance.
Iron is leaking.
Solutions
Set the temperature
control to a higher
temperature.
Check that iron is plugged
in correctly.
Move iron or shake it
gently to reactivate.
Fill the water tank.
See section called
"Steam Ironing”.
Wait for the soleplate to
reach correct temperature.
See section "Water
Recommendations”.
Switch to spring water or
mix tap water with spring
water.
Ensure garment is rinsed
thoroughly to remove any
detergent deposits or
chemicals on new
garments.
Allow more time between
each burst.
See section "Water
Recommendations”.
Switch to spring water or
mix tap water with spring
water.
Do not fill past max line
on tank. Be sure to close
filling inlet.
Possible causes
The temperature control
is set too low.
Not properly plugged in.
Auto-off has engaged*.
There is insufficient water
in the tank.
Iron is not set to a steam
setting.
The Anti-Drip function is
active *.
Water may need to be
changed due to hardness
or organic matter.
Garment has not been
rinsed sufficiently.
Over use of burst button.
Distilled or softened water
being used.
Overfilled.
If troubleshooting does not assist, before consulting the retailer regarding their return/exchange
policy, please telephone consumer service at 781-396-0600.
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