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8
02/17
IF YOU NEED SERVICE:
KITCHENAID
®
ICE MAKER
LIMITED WARRANTY
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service.
Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.kitchenaid.com.
2. All warranty service is provided exclusively by our authorized KitchenAid Service Providers.
service to:
KitchenAid Customer eXperience Center
In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE
IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer
eXperience Center:
FIVE YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
Name, address, and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase, including dealer or retailer name and address
3.
1. Commercial, non-residential, or multiple-family use, or use inconsistent with
published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
4.
5.
6.
Service to correct improper product maintenance or installation, installation not in
accordance with electrical or plumbing codes, or correction of ho
usehold electrical
or plumbing (e.g., house wiring, fuses, or water inlet hoses).
solutions, etc.).
Defects or damage caused by the use of non-genuine KitchenAid parts
or accessories.
products not approved by KitchenAid.
13.
THREE YEAR LIMITED WARRANTY (PARTS AND LABOR)
For three years from the date of purchase, when this major
appliance is installed, operated, and maintained according to
instructions attached to or furnished with the product, KitchenAid
brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter
and repair labor to correct defects in materials or workmanship
that existed when this major appliance was purchased or, at
its sole discretion, replace the product. In the event of product
replacement, your appliance will be warranted for the remaining
term of the original unit’s warranty period.
FOURTH THROUGH FIFTH YEAR LIMITED WARRANTY
(SEALED REFRIGERATION SYSTEM PARTS ONLY—
LABOR NOT INCLUDED)
when this major appliance is installed, operated, and maintained
according to the instructions attached to or furnished with
replacement parts for the following components to correct
non-cosmetic defects in materials or workmanship in the sealed
refrigeration system that existed when this major appliance was
purchased: compressor, evaporator, condenser, dryer/strainer, and
does not include labor.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. Service must be provided by a KitchenAid designated
service company. This limited warranty is valid only in the United
States or Canada and applies only when the major appliance
is used in the country in which it was purchased. This limited
warranty is effective from the date of original consumer purchase.
Proof of original purchase date is required to obtain service under
this limited warranty.
interfere with servicing, removal, or replacement of the product.
14. Service or parts for appliances with original model/serial numbers removed,
DISCLAIMER OF IMPLIED WARRANTIES
altered, or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be
7. Repairs to parts or systems to correct product damage or defects caused by
8. Cosmetic damage, including scratches, dents, chips, and other damage to the
workmanship and is reported to KitchenAid within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive
environments including, but not limited to, high salt concentrations, high moisture
or humidity, or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where an
authorized KitchenAid servicer is not available.
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the
also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should
ask KitchenAid or your retailer about buying an extended warranty.
and you also may have
other rights that vary from state to state or province to province.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID SHALL
NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or
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