The Ice Making Process
1. Water is constantly circulated over a freezing plate. As the water freezes into ice, the minerals in the water are rejected. This produces a sheet of ice with a low mineral content.

2. When the desired thickness is reached, the ice sheet is released and slides onto a cutter grid. The grid divides the sheet into individual cubes.

3. The water containing the rejected minerals is drained after each freezing cycle.
4. Fresh water enters the machine for the next ice making cycle.
5. Cubes fall into the storage bin. When the bin is full, the ice maker shuts off automatically and restarts when more ice is needed. The ice bin is not refrigerated, and some melting will occur. The amount of melting varies with room temperature.

NOTE: As the room and water temperatures vary, so will the amount of ice produced and stored. This means that higher operating temperatures result in reduced ice production.
1. To start ice production, press ON/OFF.
2. To stop ice maker operation, press ON/OFF

NOTES:
Max Ice Mode
Select the Max Ice feature when you have an upcoming need for a large amount of ice and the ice bin is low or empty. Max Ice mode will produce a greater quantity of ice in a 24-hour period.
Clean
Door Ajar Alarm
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.
Installing a Water Filter
1. Purchase a KitchenAid approved water filter.
2. Take the water filter out of its packaging and remove the cover from the O-rings. Be sure the O-rings are still in place after the cover is removed.

3. The water filter compartment is located in the right-hand side of the ice maker controls. For 15" (38.1 cm) models, push in on the door to release the latch, and then lower the door

4. Using the arrow pointing to the alignment pin on the side of the filter and the arrow inside the control housing, align the alignment pin with the cutout notch and insert the filter into the housing.

5. Turn the filter clockwise until it locks into the housing. Ensure that the alignment arrow on the filter head aligns with the locked symbol on the control box housing.
NOTE: If the filter is not correctly locked into the housing, the ice maker will not produce ice.

6. For 15" (38.1 cm) models, push the control box door closed until the latch snaps closed.
The Water Filter Status Light
The water filter status lights will help you know when to change your water filter.
Replace the Water Filter
To purchase a replacement water filter, see “Accessories.” Replace the disposable water filter when indicated on the water filter status display or at least every 9 months. If the ice making rate decreases before the Replace Filter light illuminates, then replace the filter.
Your new ice maker may make sounds that are not familiar to you. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces such as floors, walls and cabinets can make the sounds seem louder than they actually are. The following describes the kinds of sounds that might be new to you and what may be making them.
Exterior Surfaces
Ice Maker System
Minerals that are removed from water during the freezing cycle will eventually form a hard scaly deposit in the water system. Cleaning the system regularly helps remove the mineral scale buildup. How often you need to clean the system depends upon how hard your water is. With hard water of 15 to 20 grains/gal. (4 to 5 grains/liter), you may need to clean the system as often as every 9 months.
NOTE: Use one 16 oz (473 mL) bottle of approved ice maker cleaner.
To order, see “Accessories.”

Condenser
A Dirty or Clogged Condenser
WARNING: Electrical Shock Hazard - Disconnect power before cleaning. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
WARNING - Electrical Shock Hazard: Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
PROBLEM | RECOMMENDED SOLUTIONS |
| Ice Maker Will Not Operate | Check that it is plugged into a grounded 3 prong outlet. Check that the control is turned on. See “Using the Controls.” Replace the fuse or reset the circuit breaker. NOTE: If problems continue, contact an electrician. Room temperature must be above 45°F (7°C). Otherwise, bin thermostat may sense cold room temperature and shut off even though the bin is not full of ice. The ice maker may not restart. Once it does shut it off. If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to clear. I f there is still water in the bin, check to see whether the drain hose is kinked. For models with drain pumps, check that the drain hose is not damaged, or kinked or pinched between cabinet and ice maker. Use only Whirlpool approved drain pump kit, Part Number 1901A. |
| Ice Maker Seems Noisy | Water overflowing the reservoir is normal. This overflow helps to purge minerals that were removed from the water during the ice making process. If there a “whooshing” sound, Check the following things:
If there is ice between the evaporator plate and the cutting grid, check that the ice maker is level. If the ice maker is level, and the problem persists, run a cleaning cycle.” If the ice maker is connected to a water supply pressure in excess of 60 psi, you may hear a loud sound during which water filling associated with the flow of water through the inlet valve. Call a licensed, qualified plumber to determine the best method to reduce the supply water pressure (50 psi is recommended). |
WARNING - Electrical Shock Hazard: Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
PROBLEM | RECOMMENDED SOLUTIONS |
| Ice Maker Runs But Produces No Ice | Check that the control is turned on. Check that the water supply is properly connected and turned on. If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice. Tighten the drain cap. Clean the drain tube. Check that there are no kinks in the drain line. |
| Ice Maker Runs But Produces Very Little Ice | If the accelerated ice production feature is turned on, this feature increases the ice production rate to provide you with more ice in the same amount of time. Room temperatures of more than 90°F (32°C) will normally reduce ice production. Dirt or lint may be blocking the airflow through the condenser. If there is white scale buildup in the ice maker’s water or freezing system, you should clean the ice maker. If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice. Tighten the drain cap. Ensure that the cutter grid is securely in place and that its harness plug is connected. Check that water filter is properly installed. |
PROBLEM | RECOMMENDED SOLUTIONS |
| Off Taste, Odor or Gray Color in the Ice | If there is unusually high mineral content in the water supply, the water may need to be treated. If there is mineral scale buildup, clean your ice maker. Do not store any foods in the ice bin. Check that all packaging materials were removed at the time of installation. |
| Thin, Soft or Clumps of Ice | If there is unusually high mineral content in the water supply, the water may need to be treated. If there is mineral scale buildup, clean your ice maker. If there are clumps of ice in the bin and if ice is not used regularly, it will melt and form clumps. Break the clumps with the ice scoop provided. |
WARNING - Excessive Weight Hazard: Use two or more people to move and install ice maker. Failure to do so can result in back or other injury.
PROBLEM | RECOMMENDED SOLUTIONS |
| Water Not Entering Drain Properly | If the drain hose is not aligned over the drain, move the ice maker to align the drain. NOTE: Service technicians cannot repair plumbing problems outside of the ice maker. Call a licensed, qualified plumber |