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30
6. Troubleshooting
No. Malfunction Possible Causes Solutions
6
WINBOT moves in an irregular
pattern during cleaning.
There is too much dirt and debris on the
window.
A. Replace the Cleaning Pad and restart the cleaning
cycle.
B. Clean the Driving Treads as described in Section 4.3.
C. Spray additional Cleaning Solution on the Cleaning
Pad.
D. Use the Remote Control to manually control the
cleaning by pressing Direction Buttons.
*WINBOT is intended to be used for maintenance cleaning
on common windows. The product is NOT designed to
replace heavy-duty cleaners or for rst time cleaning.
7
WINBOT is stuck, and cannot
move, be controlled by the
Remote Control, or be reset by
pressing RESET Button.
Insufcient suction or Edge Detection Sensor
signal abnormity.
Press the RESET Button on the Remote Control once and
then press and hold it until the WINBOT Status Indicator
Light glows a continuous BLUE and the Safety Pod Status
Indicator Light glows a continuous GREEN to switch
WINBOT to Manual Override Mode.
In Manual Override Mode, the Direction Control Buttons
on the Remote Control are activated. Use the Direction
Control Buttons to move WINBOT to a position away
from edges and where you can safely reach it. Remove
WINBOT from the window and power OFF. Power ON
again to restart.
*When using the Manual Override Mode, do not leave
WINBOT attached to the glass unattended.
If the problem persists, please contact Customer Service.
8
WINBOT does not charge after
the Power Adapter has been
correctly plugged in.
WINBOT's Power Switch is not set to ON.
Move the robot's bottom Power Switch to the ON position
and make sure the WINBOT Status Indicator Light ashes
BLUE.
EN
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