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27
EN
6. Troubleshooting
No. Malfunction Possible Causes Solutions
1
Safety Pod Status Indicator
Light glows a continuous RED
The Safety Pod is not paired with WINBOT
(WINBOT arrives from the factory paired with
its Safety Pod. If the Safety Pod becomes
unpaired or is replaced, it can be re-paired).
Within the rst 5 seconds of powering ON WINBOT, press
and hold the START/PAUSE Button on WINBOT and the
Pairing Button on the Safety Pod at the same time. Pairing
is complete when the Safety Pod Status Indicator Light
blinks RED and GREEN and beeps.
Safety Pod is losing its suction.
A. Press the Safety Pod rmly to see if the Safety Pod
Status Indicator Light glows a continuous GREEN within
5 seconds.
B. Take the Safety Pod off the window and use the
Finishing Cloth to wipe it clean, then repeat Solution A.
Safety Pod is in Sleep Mode. Power OFF the Safety Pod then power it ON again.
Safety Pod Jack is not connected with the
Safety Pod Port on WINBOT.
Insert the Safety Pod Jack into the port as described in
Section 3.2.
2
WINBOT Status Indicator Light
glows a continuous RED
WINBOT has moved over a problem area and
is losing suction.
Press the RESET Button on the Remote Control and use
the Direction Control Buttons to move WINBOT away
(at least 10 cm/4") from the problem area. Then you can
either press the START/PAUSE Button to resume cleaning
in AUTO Cleaning Mode or use the Direction Control
Buttons to manually clean the area.
Edge Detection Sensor are dirty.
Wipe the Edge Detection Sensors clean as described
in Section 4.2. If the problem persists, please contact
Customer Service.
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