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18 49-1000458 Rev. 1
PROBLEM POSSIBLE CAUSE
ACTUAL TEMPERATURE NOT
EQUAL TO SET TEMPERATURE
Refrigerator just plugged in. Allow 24 hours for system to stabilize.
Door open for too long. Allow 24 hours for system to stabilize.
Warm food added to refrigerator/freezer. Allow 24 hours for system to stabilize.
Defrost cycle is in process. Allow 24 hours for system to stabilize.
FROST OR ICE CRYSTALS ON
FROZEN FOOD (Frost within
package is normal.)
Door left open or package holding door open.
Too frequent or too long door openings.
SLOW ICE CUBE FREEZING Door may have been left open.
Turn temperature control to a colder temperature.
Packages may be holding door open.
ICE CUBES HAVE ODOR/TASTE Old cubes need to be discarded.
Ice storage bin needs to be emptied and washed.
Unsealed packages in freezer may be transmitting odor/taste to ice cubes.
Interior of freezer needs cleaning. See Care and Cleaning.
Poor-tasting incoming water. Change the water filter.
AUTOMATIC ICEMAKER DOES
NOT WORK
Icemaker power switch is in the O (off) position.
Water supply turned off or not connected.
Freezer too warm.
Piled up cubes in storage bin may cause icemaker to shut off too soon. Level cubes by
hand.
SMALL OR HOLLOW CUBES Water filter clogged. Replace the filter or use the filter bypass plug.
Check for a connection to a Reverse Osmosis water system. If an RO is connected,
remove the water filter and install the orginal bypass plug that came with the unit.
MOISTURE FORMS ON OUTSIDE
OF REFRIGERATOR/ FREEZER
Not unusual during periods of high humidity. Wipe surface dry.
Controlling humidity and temperature in the kitchen with air conditioning will eliminate this
condition.
MOISTURE COLLECTS INSIDE Too frequent or long door openings.
In humid weather, air carries moisture into refrigerator/freezer when doors are opened.
Control humidity and temperature in the kitchen with air conditioning.
REFRIGERATOR/FREEZER HAS
ODOR
Foods with strong odors should be tightly covered.
Check for spoiled food.
Interior needs cleaning. See Care and Cleaning.
Defrost water system beneath unit needs cleaning.
Air filter life has expired. Replace air filter.
Keep open box of baking soda in refrigerator/freezerUHSODFHHYHU\PRQWKV
INTERIOR LIGHT DOES NOT WORK No power at outlet.
Light bulb needs replacing. See Schedule Service.
Master light switch may be in the OFF position. Switch to ON.
DOOR DIFFICULT TO REOPEN
IMMEDIATELY AFTER CLOSING
Tight door seal is due to pressure equalizing within the refrigerator.
After closing the door, wait 5–30 seconds to reopen.
TROUBLESHOOTING
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