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246
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[HS08100(ALL)09/95]
Mediation/Arbitration Program
(Canada Only)
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[HS08200(ALL)09/95]
In those cases where you continue to feel that
the efforts by Ford and the dealer to resolve a
factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an
impartial third party mediation/arbitration
program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
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[HS08300(ALL)09/95]
The CAMVAP program is a straight-forward and
relative speedy alternative to resolve a
disagreement when all other efforts to produce a
settlement have failed. This procedure is without
cost to you and is designed to eliminate the
need for lengthy and expensive legal
proceedings.
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[HS08400(ALL)09/95]
In the CAMVAP program, impartial third-party
Arbitrators conduct hearings at mutually
convenient times and places in an informal
enviroment. These impartial Arbitrators review
the positions of the parties, make decisions and,
where appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair and
final as the Arbitrator’s award is binding on
both you and Ford of Cananda.
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[HS08450(ALL)09/95]
CAMVAP services are available in all territories
and provinces, except Quebec. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator directly
at 1-800-207-0685.
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[HS08500(ALL)10/95]
This plan is not available in the province of
Quebec.
File:13fchst.ex
Update:Mon Jan 22 16:02:19 1996
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