W11371724C
TOP-LOADING HIGH EFFICIENCY WASHER
USE AND CARE GUIDE
Read All Instructions Prior to Use
Table of Contents (Original instructions)
WASHER SAFETY .............................................................2
WHAT’S UNDER THE LID ................................................. 4
SPECIFICATIONS ..............................................................4
CONTROL PANEL AND FEATURES ................................5
CYCLE GUIDE ...................................................................6
USING YOUR WASHER ....................................................8
WASHER MAINTENANCE ..............................................11
TROUBLESHOOTING .....................................................13
4KWTW5600JW0 4KWTW5700JW0 4KWTW5800JW0 4KWTW5900JW0
2
Washer Safety
n
Cleaning and user maintenance by children must
be supervised.
n
Children should be supervised to ensure that they
do not play with the appliance.
n
Children less than 3 years of age should be kept away
from the appliance unless continuously supervised.
n
Before the washer is removed from service
or discarded, remove the door or lid.
n
Do not reach into the washer if the drum, tub,
or agitator is moving.
n
Do not install or store the washer where it will be
exposed to the weather.
n
Do not tamper with controls.
n
Do not continue to use this appliance if it appears
to be faulty.
n
Do not repair or replace any part of the washer
or attempt any maintenance unless specically
recommended in this Use and Care Guide.
Repairs and servicing should only be carried
out by Whirlpool authorized service personnel.
n
See Installation Instructions for earthing instructions.
n
If the supply cord is damaged, it must be replaced
by Whirlpool authorized service personnel in order to
avoid a hazard.
n
Use only new hoses to connect the appliance to the
water supply. Used hoses must not be used and
should be discarded.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of re, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
SAVE THESE INSTRUCTIONS
n
Read all instructions before using the washer.
n
Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
petrol, dry-cleaning solvents, or other ammable or
explosive substances as they give off vapours that
could ignite or explode.
n
Do not add petrol, dry-cleaning solvents, or other
ammable or explosive substances to the wash
water. These substances give off vapours that could
ignite or explode.
n
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washer, turn
on all hot water taps and let the water ow from each
for several minutes. This will release any accumulated
hydrogen gas. As the gas is ammable, do not smoke
or use an open ame during this time.
n
This appliance is not intended for use by children or
by persons with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or instructions
concerning safe use of the appliance by persons
responsible for their safety. Such persons must also
understand the possible hazards involved during use.
3
ADDITIONAL SAFETY INSTRUCTIONS
n Do not use this washer if it appears to be damaged or is defective. Contact the owner of the washer to have proper
repairs made.
n Do not use this washer if industrial chemicals have been used for cleaning.
ADDITIONAL SAFETY INSTRUCTIONS
n Do not use this washer if it appears to be damaged or is defective. Contact the owner of the washer to have proper
repairs made.
n Do not use this washer if industrial chemicals have been used for cleaning.
Plug into an earthed outlet.
Do not remove earth pin.
4
Specications
These units are sold in multiple regions with different
requirements for measuring capacity. Below are a few
of the valid forms of measure posted on this product:
Dry Linen Capacity: A weight measure in load size that reects
the volumetric size of the washer basket.
Rated Capacity: This represents the maximum capacity of
dry linens and textiles which the manufacturer declares can be
treated in a specic cycle.
GULF (GSO) Capacity: A capacity measure that represents
the capacity at which performance testing was completed.
GULF (GSO) Water Consumption: Water consumption which
the manufacturer declares will be used in a specic cycle.
IMPORTANT: This appliance is intended to be used in
household and similar applications such as:
Ƀ Staff kitchen areas in shops, ofces, and other working
environments;
Ƀ Farm houses;
Ƀ By clients in hotels, motels, and other residential-type
environments;
Ƀ Bed and breakfast-type environments;
Ƀ Areas for communal use in blocks of ats or in launderettes.
Models 4KWTW5600JW0
4KWTW5700JW0
4KWTW5800JW0
4KWTW5900JW0
Rated Voltage 220–240 V
Rated Frequency 60 Hz
Rated Current (Maximum) 4.0 A
Rated Power Input 850 W
Dry Linen Capacity
(Maximum)
15 kg (33 lb)
Rated Capacity 8 kg (17.6 lb)
GULF (GSO) Capacity 8 kg (17.6 lb)
GULF (GSO) Water
Consumption
121 liters
Inlet Water Pressure
(Maximum)
862 kPa
Inlet Water Pressure
(Minimum)
55 kPa
GULF (GSO) Inlet Water
Pressure (Maximum)
690 kPa
GULF (GSO) Inlet Water
Pressure (Minimum)
138 kPa
Height 1092 mm (43")
Width 699 mm (27
1
⁄2")
Depth 686 mm (27")
NOTE: Sound Pressure Level, Lpa: 58 dBA (uncertainty,
kPa: +/–10 dBA).
Lid Locked
When the Lid Locked light is on, the lid is locked and
cannot be opened. When the light is off, the lid is unlocked
and can be opened. If you need to open the lid to add a
garment, you must press START/STOP/PAUSE/UNLOCK
LID and wait for the lid to unlock. The lid will only unlock
and the Lid Locked light will only turn off after washer
movement has stopped. Depending on when in the cycle
you try to pause, it may take several seconds to several
minutes for the lid to unlock.
IMPORTANT:
Ƀ Washer will not operate if the lid is open.
Ƀ Washer will not begin to ll with water until the lid is closed.
Ƀ The washer cycle will cancel and water will automatically drain if the lid is left open for more than 10 minutes.
Sounds
At different stages of the wash cycle, you may hear
sounds and pauses that are different from those of your
previous washer. For example, you may hear a clicking
and hum at the beginning of the cycle as the lid lock
goes through a self-test. There will be different kinds of
humming and whirring sounds as the agitator tests for
load balance or moves the load. And, sometimes, you
may hear nothing at all as the washer allows time for
clothes to soak.
Your new washer will operate differently than your past agitator-style washer.
What’s New Under the Lid?
5
Control Panel and Features
SOIL LEVEL
Soil Level settings adjust the agitation time as needed for
your load. The Light setting is for lightly soiled garments and
the Heavy setting is for garments that need longer wash time
to release the soils from the fabric.
WASH TEMP
Temperature Control senses and maintains uniform water
temperatures by regulating incoming warm and cool water.
This ensures the correct temperature is used to maximize
cleaning while protecting the garments.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
NOTES:
Ƀ The temperature of hot and cold water depends upon
the temperature of the water entering your washer.
Ƀ Warm and cool water will be cooler than what your
previous washer provided.
Ƀ Even in a cold and cool water wash, some warm water
may be added to the washer to maintain a minimum
temperature.
1
DEEP FILL (on some models)
Set at “Yes” to add extra water to any cycle. Water will be
added automatically, with the amount determined by the size
of the load.
NOTE: Washer will continue to operate with agitation even
as water is added.
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions of cycles.
START/STOP/PAUSE/UNLOCK LID BUTTON
Ƀ Press to start the selected cycle.
Ƀ Press again to pause the cycle and unlock the lid.
Ƀ Press and hold for 3 seconds to cancel a cycle.
NOTE: If the washer is spinning, it may take several
minutes to unlock the lid.
Use to Manually Soak Garments:
Press START/STOP/PAUSE/UNLOCK LID and keep the lid
closed. After items have soaked for the desired time, press
START/STOP/PAUSE/UNLOCK LID to resume the wash
cycle.
3
4
5
Not all features and options are available on all models.
Appearance may vary.
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6
3
4
1
5
5
2
2
4
7
1 2
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6
CYCLE STATUS LIGHTS INDICATOR
The Cycle Status Lights show the progress of a cycle.
At each stage of the process, you may notice sounds
or pauses that are different from traditional washers.
SENSING FILL
When the Start/Stop/Pause/Unlock Lid button is pressed,
the washer will ll with water and begin the wash cycle.
WASH
You will hear the agitator moving the load. The motor
sounds may change at different stages in the cycle.
The wash time is determined by the selected soil level.
RINSE
You will hear sounds similar to the wash cycle as the
washer rinses and moves the load. You may hear the
motor turning on briey (short hum) to move the basket
while lling.
FINAL SPIN/SPIN
The washer spins the load at increasing speeds for
proper water removal, based on the selected cycle.
CYCLE COMPLETE/DONE
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
LID LOCKED/LOCKED
To allow for higher spin speeds, the lid
will lock and the Lid Locked light will turn
on. When this light is lit, the lid is locked
and cannot be opened. When this light is
off, the lid is unlocked and can be opened.
If you need to open the lid, press
START/STOP/PAUSE/UNLOCK LID.
The lid will unlock once the washer
movement has stopped. This may
take several minutes if the load was
spinning at high speed. Press START/
STOP/PAUSE/UNLOCK LID again to
resume the cycle.
EXTRA RINSE (on some models)
This option can be used to automatically add a second rinse
to most cycles.
NOTE: To open the lid during the rinse or extra rinse phase
after the rst spin, you must rst press START/STOP/
PAUSE/UNLOCK LID to unlock the lid.
PRESOAK (on some models)
This option can be used to automatically add a presoak
time to a wash cycle. Items will gently tumble through the
detergent and water for the selected time to help loosen
tough stains.
7
6
Cycle Guide
For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models.
Items to wash:
Cycle:
Temperature*:
Spin
Speed:
Cycle Details:
Sturdy fabrics,
colorfast items,
towels, jeans
Jeans Hot
Warm
Cool
Cold
Tap Cold
High Use this cycle for heavily soiled or sturdy items. This cycle
uses spray rinses only. Use this cycle for cleaning the
interior of the washer. See “Washer Care.”
Heavily soiled white
fabrics
Whites Hot
Warm
Cool
Cold
Tap Cold
High This cycle introduces liquid chlorine bleach to the load at
the proper time for improved whitening of your heavily soiled
white fabrics. This cycle combines high-speed wash action
and high-speed spin speed. For maximum soil and stain
removal, use the liquid chlorine bleach dispenser for liquid
chlorine bleach, color-safe bleach, or Oxi product laundry
boosters. This cycle can also be used for sturdy color
fabrics, such as towels, without liquid chlorine bleach.
Cotton heavy soiled
bright or darkly
colored items, linens,
casual, and mixed
loads
Deep Clean/
Heavy Wash
Hot
Warm
Cool
Cold
Tap Cold
High Provides maximum wash time and action for tough stains
and soils. Use this cycle for heavily soiled or sturdy items.
This cycle complies with SASO 2885 (standard cotton
program 40°C using Cold temperature and standard cotton
program 60°C using Hot temperature).
Large items such
as sheets, sleeping
bags, small
comforters, jackets,
small washable rugs
Bulky Items Hot
Warm
Cool
Cold
Tap Cold
Low Use this cycle to wash large items such as jackets and small
comforters. The washer will ll with enough water to wet
down the load before the wash portion of the cycle begins,
and uses a higher water level than other cycles.
*All rinses are cold.
8
7
Cycle Guide
For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models.
*All rinses are cold.
Items to wash:
Cycle:
Temperature*:
Spin
Speed:
Cycle Details:
Heavily soiled fabrics Soak Hot
Warm
Cool
Cold
Tap Cold
No Spin Use this cycle to soak small spots of set-in stains on
fabrics. The washer will use intermittent agitation and
soaking. After time has expired, water will drain, but the
washer will not spin. Cycle is complete.
Swimsuits and items
requiring rinsing
without detergent
Rinse &
Spin
Cold rinse only High Combines a rinse and high-speed spin for loads requiring
an additional rinse cycle or to complete a load after power
interruption. Also use for loads that require rinsing only.
Dripping wet or
hand-washed items
Drain &
Spin
N/A High This cycle uses a spin to shorten drying times for heavy
fabrics or special-care items washed by hand. Use this
cycle to drain washer after cancelling a cycle or completing
a cycle after a power failure.
Heavy soiled bright
darkly colored items,
linens, casual, and
mixed loads
Colors with
Soak
Hot
Warm
Cool
Cold
Tap Cold
High Cold water with an additional wash action gently lifts
stains while caring for fabrics. This cycle will have a Soak
integrated automatically at the beginning of the cycle.
Settings may be adjusted as desired but cold water is
suggested to use.
Small loads,
cottons, polyester,
permanent press
Quick Wash Warm
Cold
Tap Cold
High Use this cycle to wash small, lightly soiled loads of 2–3
items that are needed in a hurry. This cycle features
a spray rinse.
Machine-wash silks,
lingerie, washable
wools
Delicate Hot
Warm
Cool
Cold
Tap Cold
Low Use this cycle to wash lightly soiled garments indicating
“Machine Washable Silks” or “Gentle” cycle on the care
label. Place small items in mesh garment bags before
washing. This cycle features a spray rinse.
Bright or darkly colored
cottons, linens, casual,
and mixed loads
Colors/
Cold Wash
Cold
Tap Cold
High Cold water with an additional wash action gently lifts
stains while caring for fabrics. Settings may be adjusted
as desired but must use only cold water settings.
No-iron fabrics,
cottons, permanent
press, linens,
synthetics
Casual Hot
Warm
Cool
Cold
Tap Cold
Low Use this cycle to wash loads of no-iron fabrics such as
sport shirts, blouses, casual business clothes, permanent
press, and blends.
Casual and mixed
loads, jeans, towels,
sturdy fabrics
Deep Water
Wash
Hot
Warm
Cool
Cold
Tap Cold
High Provides additional water and alternating wash action for
heavily soiled mixed loads. Water-level sensing process
may take longer for some items than for others because
they will absorb more water than other fabric types.
No clothes in washer Clean Washer Hot
Warm
Cool
Cold
Tap Cold
- Use this cycle every 30 washes to keep the inside of your
washer fresh and clean. This cycle uses a higher water
level. Use with a Washer Cleaner tablet or liquid chlorine
bleach to thoroughly clean the inside of your washer. This
cycle should not be interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items in the
washer during the Clean Washer cycle. Use this cycle with
an empty wash tub.
NOTE: If your model does not have the Clean Washer cycle,
clean the inside of your washer using the Bulky Items cycle
with a hot water temperature.
Cottons, linens, and
mixed garment loads
Normal Hot
Warm
Cool
Cold
Tap Cold
High Use this cycle for normally soiled cottons and mixed fabric
loads. This cycle features a progressive spray rinse.
8
USING YOUR WASHER
Plug into an earthed outlet.
Do not remove earth pin.
Ƀ Empty pockets. Loose change, buttons, or any small
object can pass under the HE agitator and become
trapped, causing unexpected sounds.
Ƀ Sort items by recommended cycle, water temperature,
and colorfastness.
Ƀ Separate heavily soiled items from lightly soiled.
Ƀ Separate delicate items from sturdy fabrics.
Ƀ Do not dry items if stains remain after washing, because
heat can set stains into fabric.
Ƀ Treat stains promptly.
Ƀ Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
Ƀ Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
Ƀ When washing water-proof or water-resistant items,
load evenly.
Ƀ Use mesh garment bags to help avoid tangling when
washing delicate or small items.
Ƀ Turn knits inside out to avoid pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics
will pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions
to avoid damage to your items.
1. Sort and prepare your laundry
Add a measured amount of HE
detergent or single-dose laundry
packet into the basket.
If using Oxi-type boosters, color-safe
bleach, or fabric-softener crystals, add
to the bottom of the washer basket before adding clothes.
IMPORTANT: Use only High Efciency detergents. The
package will be marked “HE” or “High Efciency.” Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are
made to produce the right amount of suds for the best
performance.
NOTE: Follow the manufacturer’s instructions to determine
the amount of laundry products to use.
2. Add laundry products
9
5. Add fabric softener
Pour a measured amount of liquid fabric
softener into dispenser; always follow
manufacturer’s directions for correct amount
of fabric softener based on your load size.
Dilute liquid fabric softener by lling the
dispenser with warm water until liquid reaches the underside
of the rim. See max ll line arrows.
4. Add liquid chlorine bleach
to dispenser
Liquid
Chlorine Bleach
Do not overll, dilute, or use more than 1 cup (236 mL). Do
not use color-safe bleach or Oxi products in the same cycle
with liquid chlorine bleach.
Turn cycle knob to choose your wash cycle. For
more information, see “Cycle Guide.”
6. Select cycle
3. Load laundry into washer
Load garments in loose heaps evenly
around basket wall. For best results, do
not pack the load tightly. Do not wrap
large items such as sheets around the
HE agitator; load them in loose piles
around the sides of the basket. Try mixing
different-sized items to reduce tangling.
IMPORTANT: Do not tightly pack or force items into washer.
Items need to move freely for best cleaning and to reduce
wrinkling and tangling.
Max Fill
Fabric softener
Water
10
Wash Temp
Suggested Fabrics
8. Select wash temperature
Once you select a cycle, select the wash temperature
by turning the Wash Temp knob to the desired setting.
Always read and follow fabric care label instructions to avoid
damage to your items.
9. Select rinse option and water level
Select the number of rinses by turning the Rinse Option knob
to the desired setting.
IMPORTANT: The Rinse Option knob must be set to an
option “with Fabric Softener” when using the fabric softener
dispenser. This ensures that fabric softener is added at the
correct time in the rinse for even distribution.
Set the Water Level knob to the Auto Sensing setting and the
washer will automatically sense the appropriate water level for
the load size and type.
Set the Water Level knob to the Deep Water Wash setting and
the washer will automatically add more water to any cycle at
any time during the wash cycle.
NOTE: The cycle will be longer due to extended ll times
when using the Deep Water Wash setting.
Press START/STOP/PAUSE/UNLOCK LID to start the wash
cycle. When the cycle has nished, the Done progress light
will light. Promptly remove garments after cycle has completed
to avoid odor, reduce wrinkling, and avoid rusting of metal
hooks, zippers, and snaps.
Unlocking the lid to add garments
If you need to add one or two missed garments after the wash
has started, simply open the lid and this will pause the cycle.
After adding the garments, simply close the lid and the cycle
will resume. The washer may add some additional water to
offset the added garments.
If, instead, you press START/STOP/PAUSE/UNLOCK LID to
pause the cycle and then open the lid to add garments, you
will need to press START/STOP/PAUSE/UNLOCK LID after
closing the lid to resume the cycle.
NOTE: Washer will not ll with the lid open.
IMPORTANT: If lid is left open for more than 10 minutes, the
water will pump out automatically.
Manual soak
If you would like to manually soak your garments at any time
during the wash portion of the cycle, press START/STOP/
PAUSE/UNLOCK LID and leave the lid closed. Once your
desired soak time has elapsed, press START/STOP/PAUSE/
UNLOCK LID again to continue the cycle. As long as the
lid remains closed, your soak time can be longer than 10
minutes. However, if the lid is opened during the soak and
remains open for more than 10 minutes, the water will pump
out automatically.
Cool
Warm water is added to assist in
soil removal and to help dissolve
detergents.
Cool is slightly warmer than Cold.
Dark colors that
bleed or fade
Light soils
Hot
Some cold water is added to save
energy. This may be cooler than
your hot water heater setting.
Warm
Some cold water will be added, so
this may be cooler than what your
previous washer provided.
Cold
Warm water may be added to
assist in soil removal and to help
dissolve detergents.
Whites and pastels
Durable items
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
Tap Cold
This is the temperature
from your faucet.
7. Select soil level
Once you select a cycle, select the soil level by turning the
Soil Level knob to the desired setting.
10. Press START/STOP/PAUSE/
UNLOCK LID to begin wash cycle
11
WASHER MAINTENANCE
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
NOTE: This washer does not include inlet hoses. See the
Installation Instructions for more information.
WATER INLET HOSES
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always use High Efciency (HE) detergents and follow
the detergent manufacturer’s instructions regarding the
amount of detergent to use. Never use more than the
recommended amount because that may increase the
rate at which detergent and soil residue accumulate inside
your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold-water washes) because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help
dry out the washer and prevent the buildup of odor-
causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This washer
maintenance procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above and use this recommended monthly cleaning
procedure:
Recommended Cycle for Cleaning the Washer
Refer to the “Cycle Guide” for the optimal cycle for cleaning
the inside of the washer. Use this cycle with Washer Cleaner
or liquid chlorine bleach as described below.
Begin Procedure
1. Clean Washer Cycle Procedure (recommended for best
performance):
a. Open the washer lid and remove any clothing or items.
b. Place a Washer Cleaner tablet in the bottom of the
washer basket.
c. Do not add any detergent or other chemical to the
washer when following this procedure.
d. Close the washer lid.
f. Select the cycle recommended for cleaning the inside
of the washer.
g. Press the START/STOP/PAUSE/UNLOCK LID button to
start the cycle.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press START/STOP/PAUSE/UNLOCK
LID once. After the cycle has stopped, run a Rinse & Spin
cycle to rinse cleaner from washer.
WASHER CARE (cont.)
2. Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach to the
bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the cycle recommended for cleaning the inside
of the washer.
f. Press the START/STOP/PAUSE/UNLOCK LID button to
start the cycle.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press START/STOP/PAUSE/UNLOCK
LID once. After the cycle has stopped, run a Rinse & Spin
cycle to rinse bleach from washer.
Cleaning the Dispensers
After a period of using your washer, you may nd some
residue buildup in the washer’s dispensers. To remove
residue from the dispensers, wipe them with a damp cloth
and towel dry. Do not attempt to remove the dispensers or
trim for cleaning. The dispensers and trim are not removable.
If your model has a dispenser drawer, however, remove the
drawer and clean it before or after you run the Clean Washer
cycle. Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.
IMPORTANT: To avoid damaging the washer’s nish,
do not use abrasive products.
12
Plug into an earthed outlet.
Do not remove earth pin.
Operate your washer only when you are home. If moving,
or not using your washer for a period of time, follow these
steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid ooding due
to water-pressure surge.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Some water may stay in hoses, and
freezing can damage washer. If storing or moving during
freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain
water inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on Rinse & Spin cycle for about 30 seconds to
mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
NON-USE AND VACATION CARE
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain
water inlet hoses.
2. If washer will be moved during freezing weather, follow
“Winter Storage Care” directions before moving.
3. Disconnect drain hose from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place
heavy blankets or towels into basket opening. Close
lid and place tape over lid and down front of washer.
Keep lid taped until washer is placed in new location.
Transport washer in upright position.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through jeans cycle to clean washer and
remove any antifreeze. Use half the manufacturer’s
recommended amount of detergent for a medium-size
load.
IMPORTANT:
To prevent damage to washer and personal injury, any
transport/installation of washer requires two-person handling.
IMPORTANT:
To prevent damage to washer and personal injury, any
transport/installation of washer requires two-person handling.
13
TROUBLESHOOTING
If you experience Possible Causes Solution
Vibration or Off-Balance
Check the following for
proper installation or
see “Using Your Washer”
section.
Feet may not be in contact
with the oor.
Front and rear feet must be in rm contact with oor, and
washer must be level to operate properly.
Washer may not be level. Check oor for exing or sagging. If ooring is uneven, a
3/4" (19 mm) piece of plywood under your washer will reduce
sound.
See “Level the Washer” in Installation Instructions.
Load could be unbalanced. Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use jeans cycle and Heavy or Extra Heavy Soil Level for
oversized, non-absorbent items such as comforters or poly-lled
jackets. See “Cycle Guide”.
See “Cycle Guide” and “Using Your Washer” in this Use and
Care Guide.
Noises
Clicking or metallic
noises
Objects caught in washer drain
system.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump. It may be
necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket.
Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as nal amounts of water
are removed during the Drain/Spin cycles.
Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have
started the washer. This is normal.
Whirring Basket deceleration may be
occurring.
You may hear the whirring sound of the basket decelerating. This
is normal.
Water Leaks
Check the following
for proper installation:
Washer not level. Water may splash off basket if washer is not level.
Fill hoses not attached tightly. Tighten ll hose connection.
Fill hose washers. Make sure all four ll hose at washers are properly seated.
Drain hose connection. Pull drain hose from washer cabinet and properly secure it to
drain pipe or laundry tub.
Check household plumbing for leaks
or clogged sink or drain.
Water can back up out of a clogged sink or drain pipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets).
Washer not loaded as recommended. Unbalanced loading can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer”
for loading instructions.
First try the solutions suggested here to possibly avoid the cost of a service call.
14
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
Check proper electrical supply. Plug power cord into an earthed outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes)
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Empty pockets and use garment bags for small items.
Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/spin speed
for your garment. To remove extra water in the load, select
Drain & Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
The washer may be tightly packed
or unbalanced.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See “Using Your Washer”
for loading recommendations.
If you experience Possible Causes Solution
Washer Not Performing As Expected
Washer won’t run or ll,
washer stops working,
or wash light remains
on (indicating that the
washer was unable to ll
appropriately)
Check for proper water supply. Both hoses must be attached and have water owing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water ow.
15
TROUBLESHOOTING
If you experience Possible causes Solution
Washer Not Performing As Expected (cont.)
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes)
(cont.)
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe further than
4.5" (114 mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drain pipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the oor. Remove any clogs from drain hose.
Too much detergent causing suds to
slow or stop draining and spinning.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse & Spin. Do not add
detergent.
Dry spots on load
after cycle
High speed spins extract more
moisture than your previous washer.
The high spin speeds combined with air ow during the nal spin
can cause items near the top of the load to develop dry spots
during the nal spin. This is normal.
Added extra garments to the load
after the sensing/ll phase.
Add only one or two additional garments after washer has
started.
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet,
and have both hot and cold water owing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy saving controlled
wash temperatures.
This washer uses cooler wash and rinse water temperatures
than traditional top-load washers. This includes cooler hot and
warm washes.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too
much HE detergent.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
Washer not loaded as recommended. The washer is less efcient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two additional garments after washer has
started.
Use Bulky Items cycle for higher water ll, or set Water Level
knob to Deep Water Wash setting. See “Cycle Guide” to match
your load with the best cycle.
Sand, pet hair, lint,
etc. on load after
washing
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Add 2 Rinses to the selected cycle and/or use PowerWash cycle
or Deep Water Wash option.
Load is tangling Washer not loaded as recommended. See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher speed
spin. Use Bulky Items cycle for higher water ll, or set Water
Level knob to Deep Water Wash setting. See the “Cycle Guide”
to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
First try the solutions suggested here to possibly avoid the cost of a service call.
16
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer Not Performing As Expected (cont.)
Not cleaning or
removing stains
Added more water to washer. Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move. It is normal
for the wash load to be not completely covered in water.
Added water results in less effective cleaning.
Washer not loaded as recommended. Washer is less efcient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only one or two additional garments after washer has
started.
Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can keep washer from operating
correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions
based on load size and soil level.
Not using correct cycle for fabric
type.
Use a higher soil level cycle option and warmer wash temp
to improve cleaning.
Use PowerWash cycle for tough cleaning. See the “Cycle Guide”
to match your load with the best cycle.
Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overlling.
Do not add products directly onto load.
Not washing like colors together. Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Incorrect dispenser
operation
Clogged dispenser. Load dispensers before starting a cycle.
Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Rinse Option knob not set for fabric
softener option.
Set Rinse Option knob to 1 Rinse with Fabric Softener or
2 Rinses with Fabric Softener when using fabric softener
dispenser.
Fabric damage Sharp items were in pockets during
wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Strings and straps could have
tangled.
Tie all strings and straps before starting wash load.
Items may have been damaged
before washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if load is
tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two additional garments after washer has
started.
Liquid chlorine bleach may have
been added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Garment care instructions may not
have been followed.
Always read and follow garment manufacturer’s care label
instructions. See the “Cycle Guide” to match your load with the
best cycle.
First try the solutions suggested here to possibly avoid the cost of a service call.
17
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer Not Performing As Expected (cont.)
Odors Monthly maintenance not done
as recommended.
See “Washer Care” in Washer Maintenance.
Unload washer as soon as cycle is complete.
Using too much detergent. Be sure to measure correctly. Always follow the manufacturer’s
directions.
See “Washer Care” section.
Lid Locked light
is ashing
The lid is not closed. Close the lid. The washer will not start or ll with the lid open.
A cycle was stopped or paused using
the Start/Pause/Cancel/Unlock Lid
button.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding
clothes. Do not add packet to dispenser. Follow the
manufacturer’s instructions to avoid damage to your garments.
Washer pumps out water
before nishing cycle
Lid is left open for more than
10 minutes.
Make sure lid is closed before starting a cycle and/or during
prewash (soak).
First try the solutions suggested here to possibly avoid the cost of a service call.
EU representative: Whirlpool EMEA S.p.A., Via Carlo Pisacane n. 1, 20016 Pero (MI), Italy
Manufacturer: Whirlpool Corporation, 2000 N M 63, Benton Harbor, MI 49022 USA
For more information, visit us at www.whirlpool.sa or contact the dealer from whom you purchased your washer or a Whirlpool
authorized service company.
W11371724C
©2019 All rights reserved.
09/19
W11371724C
.2019©
09/19
17
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)GSO( GULF
) (
138
)"43( 1092
)
"27½( 699
)"27( 686
Lpa: 58 :
.) 10–/+ : , (
3
. . n
. n
ﻖﯾرﺣﻟا رطﺧ
ﻲﻓ لﺎﻌﺗﺷﻻا ﺔﻌﯾرﺳ ىرﺧأ لﺋاوﺳ وأ نﯾﻟوزﺎﻐﻟﺎﺑ ﺔﻠﻠﺑﻣ ءﺎﯾﺷأ ادﺑأ ﻊﺿﺗ ﻻ
.ﺔﻟﺎﺳﻐﻟا
ﺔﻟﺎﺳﻏ يأ ﻊﯾطﺗﺳﺗ ﻻ.ﺎﻣﺎﻣﺗ تﯾزﻟا ﺔﻟازإ
ﻲﻓ ﺎﻣﺑ) توﯾزﻟا نﻣ عوﻧ يأ ﻰﺿﻣ تﻗو يأ ﻲﻓ سﻣﻻ ءﻲﺷ يأ فﻔﺟﺗ ﻻ
.(ﻲﮭطﻟا توﯾز كﻟذ
ﻰﻟإ يدؤﯾ كﻟذﺑ مﺎﯾﻘﻟا نإ .ﻖﯾرﺣ وأ رﺎﺟﻔﻧا وأ ةﺎﻓوﻟا
رﯾذﺣﺗ
ﺮﯾﺬﺤﺗ
ﺔﯾﺋﺎﺑرﮭﻛﻟا ﺔﻣدﺻﻟا رطﺧ
.ﺾﯾرﺄﺘﻟا ﺔﻛﻮﺷ ﺔﻟازﺈﺑ ﻢﻘﺗ ﻻ
.
ً
ﻻوﺣﻣ مدﺧﺗﺳﺗ ﻻ
.ﺔﻟﺎطإ كﻠﺳ مدﺧﺗﺳﺗ ﻻ
.ﺔﯾﺑرﮭﻛﻟا ﺔﻣدﺻﻟا وأ ،ﻖﯾرﺣﻟا وأ توﻣﻟا ﻰﻟإ تﺎﻣﯾﻠﻌﺗﻟا هذھ عﺎﺑﺗا مدﻋ يدؤﯾ نأ نﻛﻣﯾ
.ﺾﯾرﺄﺘﻟا ﺬﺧﺄﻣ ﻲﻓ ﺲﺑﺎﻘﻟا ﻞﺧدأ
2
n
n
3 n
n
n
n
n
n
n
.Whirlpool
n
n
Whirlpool
n
n
n
n
n
n
W11371724C
2 ..........................................................................
4 .........................................................................
4 ...............................................................................
5 ..................................................................
6 ......................................................................
8 .........................................................................
11 .........................................................................
13 ........................................................
4KWTW5900JW0 4KWTW5800JW0 4KWTW5700JW0 4KWTW5600JW0
