User manual DVD Receiver
Checking part names and functions
WARNING Do not use with the LCD panel left open. It may result in injury in the event of an accident.
CAUTION
X491BHS
Returns to the previous screen
CAUTION Do not insert anything other than a disc into the disc-loading slot.
Inserting and ejecting a disc
Inserting a disc
X491BHS
Ejecting a disc
X491BHS
Inserting a disc
X391BHS
Ejecting a disc
X391BHS
Plugging and unplugging a USB storage device
Check that no data is being accessed before pulling out the USB storage device.
You can play or use the following sources with this product.
The following sources can be played back or used by connecting an auxiliary device.
The AV operation screen appears.
Source on the AV source selection screen
1. Display the “AV source selection” screen.
2. Touch the source icon.
When you select “Source OFF”, the AV source is turned off.
Source on the source list
1. Display the source list. Refer to Displaying the AV operation screen on page 11
2. Touch the source key.
When you select “Source OFF”, the AV source is turned off.
Changing the display order of source icons
1. Display the “AV source selection” screen.
2. Touch and hold a source icon, and drag the icon to the desired position.
Changing the display order of source keys
You can operate this product by touching the keys on the screen directly with your fingers.
Common touch panel keys
: Returns to the previous screen.
: Closes the screen
Operating list screens
Operating the time bar
Switching the operation panel
1. Touch .
The hidden function keys appears.
Refer to Deleting a registered device on page 12
After the device is successfully registered, a Bluetooth connection is established by the system. Once the connection is established, the device name is displayed on the list.
Setting Bluetooth device auto connection
This function connects the last connected Bluetooth device to this product automatically as soon as the two devices are less than a few meters apart.
The default setting is “On”.
Deleting a registered device
CAUTION Never turn this product off while the paired Bluetooth device is being deleted.
Connect the Bluetooth device manually in the following cases:
After registering and connecting the Bluetooth devices to this product, you can switch among the devices using the switch devices key in the phone function and some audio sources.
CAUTION
For your safety, avoid talking on the phone as much as possible while driving.
To use this function you need to connect your cellular phone to this product via Bluetooth in advance. Refer to Registration and connection of Bluetooth® device on page 12
The Phone menu screen appears.
You can make a phone call in many different ways.
Direct dialing
You may hear a noise when you hang up the phone.
When two phones are connected at the same time, if an incoming call is received on the second phone while you are talking on the first phone, the dial confirmation screen for the second phone will be displayed.
1. Touch to answer the call.
2. Touch to end the call.
The dial confirmation screen cannot be minimized on the AV operation screen.
AV sources cannot be selected even if the dial confirmation screen is minimized while talking on the phone or receiving an incoming call.
1. Touch .
General notes
Registration and connection
Making and receiving calls
The received call and the dialed number histories
Phone book transfers
Before using the Bluetooth audio player, register and connect the device to this product. Refer to Registering your Bluetooth devices on page 12
1. Pull out the connecting cable for using AppRadioOne.
You cannot use Bluetooth device when the connecting cable for using AppRadioOne is connected.
2. Display the “System” setting screen.
3. Touch [AV Source Settings].
4. Confirm that “Bluetooth Audio” is turned on.
5. Display the “AV source selection” screen.
6. Touch [Bluetooth Audio] on the AV source selection screen.
This function is available only when the AVRCP version of the Bluetooth device is 1.4 or higher.
The “System” setting screen appears.
The default setting is “On”.
The default setting is “On”.
When “Ever Scroll” is set to “On”, the recorded text information scrolls continuously in the display while the vehicle is stopped. The default setting is “Off”.
The default setting is “On”.
You can select whether or not to activate the auto audio mix function. If the auto audio mix function is activated, this product automatically switches between mixing or not mixing the AV source sound and the sound output from your iPhone or smartphone according to the mixing property, such as that of the mixed sound or solo sound of the foreground application on your iPhone or smartphone.
The default setting is “On”.
You can set where the sound for AppRadioOne is output when it is used with an Android device.
AVH (default):
The sound is output from the speakers of this unit.
Smartphone:
The sound is output from the speakers of the Android device.
A separately sold rear view camera (e.g. ND-BC8) is required for utilizing the rear view camera function. (For details, consult your dealer.)
Rear view camera
This product features a function that automatically switches to the full-screen image of the rear view camera installed on your vehicle, when the shift lever is in the REVERSE (R) position. Camera View mode also allows you to check what is behind you while driving.
Camera for Camera View mode
Camera View can be displayed at all times. Please note that with this setting, the camera image is not resized to fit, and that a portion of what is seen by the camera is not viewable.
To display the camera image, touch [Camera View] on the “AV source selection” screen. Refer to Source on the AV source selection screen on page 11
The default setting is “On”.
After the language is selected, the previous screen returns.
You can use the keyboard in AppRadioOne by setting the language of the keyboard for iPhone.
After the language is selected, the previous screen returns
You can adjust the picture for each source and rear view camera.
CAUTION For safety reasons, you cannot use some of these functions while your vehicle is in motion. To enable these functions, you must stop in a safe place and apply the parking brake.
Brightness:
Adjusts the black intensity. (–24 to +24)
Contrast:
Adjusts the contrast. (–24 to +24)
Color:
Adjusts the color saturation. (–24 to +24)
Hue:
Adjusts the tone of color (which color is emphasized, red or green). (–24 to +24)
Dimmer:
Adjusts the brightness of the display. (+1 to +48)
Temperature:
Adjusts the color temperature, resulting in a better white balance. (–3 to +3)
5. Touch to adjust.
If you have problems operating this product, refer to this section. The most common problems are listed below, along with likely causes and solutions. If a solution to your problem cannot be found here, contact your dealer or the nearest authorized Pioneer service facility.
A black screen is displayed, and operation is not possible using the touch panel keys.
Power OFF” mode is on.
Press any button on this product to release the mode.
CD or DVD playback is not possible.
The disc is inserted upside down.
Insert the disc with the label upward.
The disc is dirty.
Clean the disc.
The disc is cracked or otherwise damaged.
Insert a normal, round disc.
The files on the disc are in an irregular file format.
Check the file format.
The disc format cannot be played back.
Replace the disc.
The loaded disc is a type this product cannot play.
Check what type of disc it is.
The screen is covered by a caution message and the video cannot be shown.
The parking brake lead is not connected or applied.
Connect the parking brake lead correctly, and apply the parking brake.
The parking brake interlock is activated.
Park your vehicle in a safe place and apply the parking brake.
No video output from the connected equipment.
The “AV Input” or “AUX Input” setting is incorrect.
Correct the settings.
The audio or video skips.
This product is not firmly secured.
Secure this product firmly.
No sounds are produced. The volume level will not rise.
Cables are not connected correctly.
Connect the cables correctly.
The system is performing still, slow motion, or frame-byframe playback with DVD-Video.
There is no sound during still, slow motion, or frame-byframe playback with DVD-Video.
The system is paused or performing, fast reverse or forward during the disc playback.
For the media other than music CD (CD-DA), there is no sound on fast reverse or forward.
The icon is displayed, and operation is impossible.
The operation is not compatible with the video configuration.
This operation is not possible. (For example, the DVD playing does not feature that angle, audio system, subtitle language, etc.)
Random playback in Music Browse mode is released in the USB storage device.
Random playback in Music Browse mode is canceled after the ignition switch is turned off (ACC off).
Switch to Music Browse mode again and turn on random playback.
The picture stops (pauses) and this product cannot be operated.
The reading of data is impossible during disc playback.
Stop playback once, then restart.
The picture is stretched, with an incorrect aspect ratio.
The aspect setting is incorrect for the display.
Select the appropriate setting for that image.
A parental lock message is displayed and DVD playback is not possible.
The parental lock is on.
Turn the parental lock off or change the level.
The parental lock for DVD playback cannot be canceled.
The code number is incorrect.
Input the correct code number.
Playback is not with the audio language and subtitle language settings selected in “DVD/DivX Setup”.
The DVD playing does not feature dialog or subtitles in the language selected in “DVD/DivX Setup”.
Switching to a selected language is not possible if the language selected in “DVD/DivX Setup” is not recorded on the disc.
The picture is extremely unclear/distorted and dark during playback.
The disc features a signal to prohibit copying. (Some discs may have this.)
Since this product is compatible with the copy guard analog copy protect system, the picture may suffer from horizontal stripes or other imperfections when a disc with that kind of protection signal is viewed on some displays. This is not a malfunction.
iPod cannot be operated.
The iPod is frozen.
Reconnect the iPod with the USB interface cable for iPod / iPhone.
Update the iPod software version.
An error has occurred.
Reconnect the iPod with the USB interface cable for iPod / iPhone.
Park your vehicle in a safe place, and turn off the engine. Turn the ignition key back to off (ACC OFF). Then restart the engine, and turn the power to this product back on.
Update the iPod software version.
Cables are not connected correctly.
Connect the cables correctly.
Sound from the iPod cannot be heard.
The audio output direction may switch automatically when the Bluetooth and USB connections are used at the same time.
Use the iPod to change the audio output direction.
Dialing is impossible because the touch panel keys for dialing are inactive.
Your phone is out of range for service.
Retry after re-entering the range for service.
The connection between the cellular phone and this product cannot be established now.
Perform the connection process.
Of the two cellular phones connected to this product at the same time, if the first phone is dialing, ringing or a call is in progress, dialing cannot be performed on the second phone.
When the operation on the first of the two cellular phones is completed, use the switch devices key to switch to the second phone and then dial.
A black screen is displayed.
While operating an application, the application was ended on the smartphone side.
Press to display the Top menu screen.
The smartphone OS may be awaiting screen operation.
Stop the vehicle in a safe place and check the screen on the smartphone.
The screen is displayed, but operation does not work at all.
An error has occurred.
Park your vehicle in a safe place, and then turn off the ignition switch (ACC OFF). Subsequently, turn the ignition switch to on (ACC ON) again.
When an Android device is connected, disconnect the Bluetooth connection from this product and then reconnect it.
The smartphone was not charged.
Charging stopped because the temperature of the smartphone rose due to prolonged use of the smartphone during charging.
Disconnect the smartphone from the cable, and wait until the smartphone cools down.
More battery power was consumed than was gained from charging.
This problem may be resolved by stopping any unnecessary services on the smartphone.
Sound from AppRadioOne of the Android device cannot be heard from the speakers of this unit.
Depending on the Android device, the sound from AppRadioOne may not be output from the speakers of this unit.
Switch to “ Smartphone” in the “AppRadioOne Sound” settings.(Refer to 39)
When problems occur with this product, an error message appears on the display. Refer to the table below to identify the problem, then take the suggested corrective action. If the error persists, record the error message and contact your dealer or your nearest Pioneer service center.
AMP Error
This product fails to operate or the speaker connection is incorrect; the protective circuit is activated.
Check the speaker connection. If the message fails to disappear even after the engine is switched off/on, contact your dealer or an authorized Pioneer Service Station for assistance.
Error-19
Communication failed.
Disconnect the cable from the iPod. Once the iPod’s main menu is displayed, reconnect the iPod and reset it.
Skip limit reached.
Skip limit reached.
Do not exceed the skip limit.
Pandora limits the total number of skips per hour.
Check Device
You are not logged in to the Pandora application.
Please log in to the Pandora application.
Incompatible USB
The connected USB storage device is not supported by this product.
Disconnect your device and replace it with a compatible USB storage device.
Check USB
The USB connector or USB cable has short-circuited.
Check that the USB connector or USB cable is not caught in something or damaged.
The connected USB storage device consumes more than maximum allowable current.
Disconnect the USB storage device and do not use it. Turn the ignition switch to OFF, then to ACC or ON and then connect a compliant USB storage device.
Cannot play music due to licensing restrictions.
The Pandora application is accessed/relocated from outside the licensing region.
Access Pandora from within the licensing region.
Skip limit reached.
Skip limit reached.
Do not exceed the skip limit.
Spotify limits the total number of skips per hour.
Check USB
The USB connector or USB cable has short-circuited.
Check that the USB connector or USB cable is not caught in something or damaged.
The connected USB storage device consumes more than maximum allowable current.
Disconnect the USB storage device and do not use it. Turn the ignition switch to OFF, then to ACC or ON and then connect a compliant USB storage device.
Check Antenna
The antenna connection is incorrect.
Check the antenna connection. If the message fails to disappear even after the engine is switched off/on, contact your dealer or the nearest authorized Pioneer service center for assistance.
Check Tuner
The SiriusXM Connect Vehicle Tuner connection is incorrect.
Check the tuner connection and battery voltage. If the message fails to disappear even after the engine is switched off/on, contact your dealer or the nearest authorized Pioneer service center for assistance.
No Signal
The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM satellite signal.
Verify that your vehicle is outdoors with a clear view of the southern sky.
Verify that the SiriusXM magnetic mount antenna is mounted on a metal surface on the outside of the vehicle.
Move the SiriusXM antenna away from any obstructions.
No Content
TuneScan is not available.
Perform the operation with another preset channel.
Channel Not Available
The channel that you have requested is not a valid SiriusXM channel.
Check the SiriusXM channel lineup.
Subscription Updated Press Enter to Continue
This product has detected a change in your SiriusXM subscription status.
Touch [Enter] to clear the message.
Channel Not Subscribed. Call SiriusXM to Subscribe.
The channel that you have requested is not included in your SiriusXM subscription package.
Check the content of your SiriusXM subscription package.
Channel Locked Please Enter the Lock Code
Locked by the radio Parental Control feature.
Release the channel lock.
Artist Unavailable
The alert memo function is not available.
Perform the operation with another channel.
Song Unavailable
The alert memo function is not available.
Perform the operation with another channel.
Team Unavailable
The alert memo function is not available.
Perform the operation with another channel.
Alert Memory Full You can manage alert memory in the alert list
The memory is full.
Clear the alert list.
Memory Full
The memory has become full while playback was paused.
Resume playback.
Memory Nearly Full
The memory has become nearly full while playback was paused.
Resume playback.
Tune Mix advisory
There are no qualified TuneMix channels in this band.
Requires two or more qualified music channels to be stored as presets in the current band.
Error-02-XX/FF-FF
The disc is dirty.
Clean the disc.
The disc is scratched.
Replace the disc.
The disc is loaded upside down.
Check that the disc is loaded correctly.
There is an electrical or mechanical error.
Press the RESET button.
Different Region Disc
The disc does not have the same region number as this product.
Replace the DVD with one bearing the correct region number.
Unplayable Disc
This type of disc cannot be played on this product.
Replace the disc with one that can be played on this product.
Unplayable File
This type of file cannot be played on this product.
Select a file that can be played.
Skipped
The inserted disc contains DRM protected files.
The protected files are skipped.
Protect
All the files on the inserted disc are embedded with DRM.
Replace the disc.
TEMP
The temperature of this product is outside the normal operating range.
Wait until this product returns to a temperature within the normal operating limits.
This DivX rental has expired.
The inserted disc contains expired DivX VOD content.
Select a file that can be played.
Unable to write to flash memory.
The playback history for VOD contents cannot be saved for some reason.
Retry.
If the message appears frequently, consult your dealer.
Your device is not authorized to play this DivX protected video.
This product’s DivX registration code has not been authorized by the DivX VOD contents provider.
Register this product to the DivX VOD contents provider.
Video frame rate not supported
DivX file’s frame rate is more than 30 fps .
Select a file that can be played.
Audio Format not supported
This type of file is not supported on this product.
Select a file that can be played.
Error-02-9X/-DX
Communication failed.
Unplayable File
This type of file cannot be played on this product.
Select a file that can be played.
Security for the connected USB storage device is enabled.
Follow the USB storage device instructions to disable security.
Skipped
The connected USB storage device contains DRM protected files.
The protected files are skipped.
Protect
All the files on the connected USB storage device are embedded with DRM.
Replace the USB storage device.
Incompatible USB
The connected USB storage device is not supported by this product.
Disconnect your device and replace it with a compatible USB storage device.
Check USB
The USB connector or USB cable is short-circuited.
Check that the USB connector or USB cable is not caught in something or damaged.
The connected USB storage device consumes more than maximum allowable current.
Disconnect the USB storage device and do not use it. Turn the ignition switch to OFF, then to ACC or ON and then connect a compliant USB storage device.
HUB Error
The connected USB hub is not supported by this product.
Directly connect the USB storage device to this product.
No Response
This product cannot recognize the connected USB storage device.
Disconnect the device and replace it with another USB storage device.
USB was disconnected for device protection. Do not reinsert this USB memory into the unit. Please restart the unit.
The USB connector or USB cable is short-circuited.
Check that the USB connector or USB cable is not caught in something or damaged.
The connected USB storage device consumes more than maximum allowable current.
Disconnect the USB storage device and do not use it. Turn the ignition switch to OFF, then to ACC or ON and then connect a compliant USB storage device.
The USB interface cable for iPod / iPhone is short-circuited.
Confirm that the USB interface cable for iPod / iPhone or USB cable is not caught in something or damaged.
Audio Format not supported
This type of file is not supported on this product.
Select a file that can be played.
Error-02-6X/-9X/-DX
iPod failure.
Disconnect the cable from the iPod. Once the iPod’s main menu is displayed, reconnect the iPod and reset it.
Error-02-67
The iPod firmware version is old.
Update the iPod version.
Error-8D
Built-in FLASH ROM encountered an error.
Turn the ignition switch to OFF and then to ON.
Tag store failed.
Tag information cannot be stored in this product.
Try again.
Already stored.
This tag information is already stored in memory.
Tag information can only be saved once for any given song. Tag information cannot be saved for the same song more than once.
Memory full. Connect iPod.
The tag information is successfully stored. The flash memory of this product has become full.
The tag information on this product is transferred to the iPod automatically when an iPod is connected.
Memory full. Tags not stored. Connect iPod.
This product’s flash memory used as the temporary storage area is full.
The tag information on this product is transferred to the iPod automatically when an iPod is connected.
iPod full. Tags not transferred.
Memory used for tag information on the iPod is full.
Sync the iPod with iTunes and clean up the tagged playlist.
Tag transfer failed. Reconnect your iPod.
This product’s tag information cannot transfer to the iPod.
Check the iPod and try again.
Error-10
The power failed for the Bluetooth module of this product.
Turn the ignition switch to OFF and then to ON. If the error message is still displayed after performing the above action, please contact your dealer or an authorized Pioneer Service Station.
Some basic precautions are necessary when handling your discs.
Built-in drive and care
Ambient conditions for playing a disc
DVD-Video
CD
AVCHD recorded discs
This unit is not compatible with discs recorded in AVCHD (Advanced Video Codec High Definition) format. Do not insert AVCHD discs. If inserted, the disc may not be ejected.
Playing DualDisc
Dolby Digital
This product will down-mix Dolby Digital signals internally and the sound will be output in stereo.
Compatibility
Common notes about disc compatibility
DVD-Video discs
DVD-R/DVD-RW/DVD-R SL (Single Layer)/DVD-R DL (Dual Layer) discs
CD-R/CD-RW discs
Common notes about the USB storage device
USB storage device compatibility
For details about USB storage device compatibility with this product, refer to Specifications on page 66.
The sequence of audio files on USB storage device
For USB storage device, the sequence is different from that of USB storage device.
Handling guidelines and supplemental information
Common notes about DivX files
Notes specific to DivX files
DivX subtitle files
Reference file: Pioneer AVH X491BHS Multimedia DVD Receiver
Additionally, the document applies to other Pioneer models: AVH-X391BHS