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SOUND BAR | 16
PROBLEM POSSIBLE CAUSE AND SOLUTIONS
There is no sound from Sound bar
speakers.
Connect the audio cable from your Sound bar to your TV or other devices.
However, you do not need a separate audio connection when the Sound bar
and TV are connected through HDMI ARC connection.
On the remote control, select the correct audio input.
The sound is distorted or echoed.
If you play audio from the TV through the Sound bar, make sure that the TV is
muted.
A device cannot connect with the
Sound bar.
Restart the Sound bar and try pairing again.
You have not enabled the Bluetooth function of the device. See the user
manual of the device on how to enable the function.
The device is not correctly connected.
The Sound bar is already connected with another Bluetooth device. Discon-
nect the connected device, then try again.
Sound quality of audio play from a
connected Bluetooth device is poor.
The Bluetooth reception is poor. Move the device closer to the Sound bar, or
remove any obstacle between the device and the Sound bar.
The Bluetooth connection to the
device is not stable.
The Bluetooth reception is poor. Move the device closer to the Sound bar, or
remove any obstacle between the device and the Sound bar.
TROUBLESHOOTING
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