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Faults and what to do about them en
47
Spin result not satisfac-
tory.
Laundry wet/too damp.
Not a fault – unbalanced load detection system has stopped the spin cycle,
washing unevenly distributed. Distribute small and large items of washing
in the drum.
Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
Not a fault – effect of the care product not impaired.
If required, remove the insert. Clean the detergent drawer and re-insert it.
Compartment M is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it.
Odour formation in the
washer dryer.
Run the Drum Clean l 90°C programme without laundry.
Use standard detergent.
Status display *
flashes. Foam may come
out of the detergent
drawer.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care products which
are suitable for washer dryers.
Excessive noise, vibra-
tions and “wandering”
during the spin cycle.
Appliance aligned? Align the appliance. ~ Page 18
Appliance feet fixed? Secure appliance feet. ~ Page 18
Transportation protection devices removed? Removing the transportation
protection devices ~ Page 15
Display panel/indicator
lights do not function
while the appliance is
running.
Power failure?
Fuse tripped? Switch on/replace fuse.
If the fault occurs repeatedly, call customer service. ~ Page 49
The programme duration
changes during the wash
cycle.
Not a fault – unbalanced load detection system adjusts imbalance.
Not a fault – foam detection function active. Additional rinse cycle.
Detergent residue on the
washing.
Occasionally phosphate-free detergents contain water-insoluble residue.
Select Rinse à or brush items when the laundry is dry.
Spin noise during the dry-
ing phase.
This is an innovative process known as thermal spinning used to reduce energy
consumption during the drying phase.
Different coloured fluff
from the previous drying
cycle is deposited on the
laundry during the subse-
quent wash cycle.
Run the Drum Clean l Ž (cold) programme without laundry to remove fluff
which has collected in the washer drum during the drying phase.
Water inlet noise during
the drying phase, the tap
symbol flashes during the
drying phase.
The washer dryer runs a self-cleaning cycle to remove fluff which was deposited
by the laundry during the drying phase. This requires a little water. Therefore,
the tap must be turned on even during the drying phase.
Faults Cause/Remedy
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