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The system is not available:
• The system relies on many sub-systems
in your vehicle to operate correctly. If
those sub-systems are not operating
correctly the system may not be
available.
• Low battery voltage is a condition which
will prevent the system from operating.
Please make sure the battery is correctly
charged if the system is not available.
• You may need to drive your vehicle
straight forward above 25 mph (40 km/h)
before the system is available again.
• If the message still displays take your
vehicle to an authorized dealer for
service.
Sticker lost:
• If the system cannot initially find the
sticker, it may be necessary for you to
change the lighting conditions by moving
the vehicle and trailer or waiting until
conditions change.
• Check for the following if you receive the
lost sticker message while using the
system.
• Stop your vehicle as soon as the
message displays.
• Make sure the sticker is visible and the
pattern is discernable in the rear view
camera image.
• Clean the sticker and camera to make
sure they are unobstructed.
• Clean the lens with a soft, lint-free cloth
and water.
• Clean the sticker with isopropyl rubbing
alcohol sprayed directly onto the sticker,
and then wipe clean with a soft cloth.
• Remove any items that may be blocking
the view of the sticker. Depending on
your trailer configuration and any
equipment mounted to your trailer it is
possible for the sticker to be blocked
from view of the camera as it rotates on
the hitch ball but not be blocked during
setup. Remove the obstruction if
possible. It will be necessary to remove
the sticker from it’ s current location if the
obstruction cannot be cleared and place
a new sticker that will be visible to the
camera in all positions of the trailer
behind your vehicle.
• Placing the sticker on a surface angled
away from the vehicle reduces
performance. Use a drawbar that
positions the trailer level to the ground
when attached to vehicle. This typically
provides a level surface to mount the
sticker. Place the sticker on a bracket or
other object when no level surface is
available.
• Make sure the entire sticker is on a flat
surface that is completely visible to the
camera. Do not fold the sticker over an
edge on the trailer frame. This can
degrade performance.
• Shadows on the sticker may effect
tracking performance under some
lighting conditions. Moving the sticker to
another location within the allowed
placement area may improve
performance. Use the change sticker
option in your Towing menu if you move
the sticker.
306
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201808, First-Printing
Towing
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