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SERVICE AND MAINTENANCE
Replacement Parts:
• CoffeeFilters–Forbettertastingcoffee,werecommend
that you use a MR. COFFEE
®
brand 10-12 cup basket
paper filter or MR. COFFEE
®
brand permanent filter. These
filters are available at most grocery stores.
• WaterFiltration-Replacementwaterltrationdiskscan
be purchased through your local retailer or by calling
1-800-MR-COFFEE (1-800-672-6333) in the U.S. or
1-800-667-8623 in Canada.
• Decanters–Youcanusuallypurchaseareplacement
decanter from the store where you purchased your
coffeemaker. If you are unable to find a replacement,
please visit mrcoffee.com or call 1-800-MR-COFFEE
(1-800-672-6333) in the U.S. or 1-800-667-8623 in
Canada for information on where you can find a store
that carries replacement decanters.
Repairs:
If your coffeemaker requires service, do not return it to the
store where you purchased it. All repairs and replacements
must be made by Sunbeam or by an authorized MR. COFFEE
®
Service Center. If you live in the U.S. or Canada, please call
us at the following toll-free telephone numbers to find the
location of the nearest authorized service center:
U.S. 1-800-MR COFFEE (1-800-672-6333)
Canada 1-800-667-8623
You may also visit our website at www.mrcoffee.com for a list
of service centers.
To assist us in serving you, please have the coffeemaker
model number and date of purchase available when you call.
The model number is on the bottom of the coffeemaker.
We welcome your questions, comments or suggestions. In all
your communications, please include your complete name,
address and telephone number and a description of the
problem.
Visit our website at www.mrcoffee.com and discover the
secret to brewing the perfect cup of coffee. You will also find
a rich blend of gourmet recipes, entertaining tips and the
latest information on MR. COFFEE
®
products.
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BVMC-DW12CUP_15ESM1.indd 21-22 2/6/15 11:41 AM
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