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en Faults and what to do about them.
56
Odours in the washing
machine.
Run the Drum Clean or Cotton 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: . To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergent designed
for woollens or delicates.
The o symbol lights up in
the display panel. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items stuffed
with down).
Use less detergent in the next washing cycle.
I am unable to connect to
my home network. The
| symbol does not
appear on the display
panel.
■ Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi.
■ Wi-Fi is switched on but I have not been able to connect to my home
network.Check whether your home network is available or try to connect
to your home network again.
Loud noises, vibrations
and machine "movement"
during the spin cycle.
■ Is the appliance aligned? Align the appliance. ~ Page 20
■ Are the appliance's feet fixed? Secure the appliance's feet. ~ Page 20
■ Have the transport braces been removed? Remove the transport braces.
~ Page 16
The display panel/
indicator lights do not
work while the appliance
is running.
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
There is detergent
residue on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
- P - appears in the
display panel when the
cycle is paused.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
■ Press the Ü button to continue the programme.
- P - and Ï appear in the
display panel when the
cycle is paused.
The door is unlocked. It is possible to add laundry.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■ Switch off the appliance and pull out the mains plug.
■ Turn off the tap and call customer services.
Faults Cause/Remedy
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