User Manual Samsung LT24H310SNDXZA 24" TH310 LED Monitor

Samsung LT24H310SNDXZA 24" TH310 LED Monitor - Use Manual - Use Guide PDF.
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User Manual

• User Manual - (English)

Energy Guide

• Energy Guide - (English)

Table of contents

• Connecting
• Using the Remote Control and Peripherals
• Internet Connection
• Troubleshooting Internet Connectivity Issues
• TV Viewing
• Picture and Sound Settings
• Troubleshooting

Owner Manual LED Monitor

Connecting

Antenna Connection

If you are not connecting your TV to a cable or satellite box, you must connect an antenna or a cable outlet to the TV to receive broadcast signals.

Connect a cable from an antenna or cable outlet to the ANT IN connector as shown in the diagram below.

Note: An antenna connection is not necessary when a cable box or satellite receiver is used.

Video Device Connections

Your TV has a variety of connectors for video input from external devices such as cable boxes, satellite receivers, Blu-ray players, DVD players, camcorders, and gaming consoles. Below is a list of featured connectors shown in descending order of picture quality.

• HDMI
• Component
• Composite (A/V)

Connect a video device to the TV via an HDMI connector for the best picture quality. If the device does not have an HDMI connector, try a component connector to get the next best picture quality.

Note: For the J5201 series model, the component port and composite (A/V) port are not be supported. Instead of this ports, you can use an HDMI port or an optical port on the TV to enable video or audio input of external devices.

Note: The number of connectors and their names and locations may vary depending on the model.

Note: Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may vary depending on the manufacturer.

HDMI Connection

The following types of HDMI cables are recommended:

• High-Speed HDMI Cable
• High-Speed HDMI Cable with Ethernet "

Note: Use an HDMI cable with a thickness of 0.55 inches (14mm) or less. "

Note: Using a non-certified HDMI cable may result in a blank screen or a connection error. " Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications. "

Note: This TV does not support HDMI Ethernet Channel. Ethernet is a LAN (Local Area Network) built with coaxial cables standardized by the IEEE.

Refer to the diagram and connect the HDMI cable to the video device's HDMI output connector and the TV's HDMI input connector.

Note: The number of connectors and their names and locations may vary depending on the model.

Once the connection has been made, press the SOURCE button to select the connected external device.

Component Connection

Refer to the diagram and connect the Component cable to the TV's component input connectors and the device's component output connectors.

Make sure the cable colors match the connector colors.

Once the connection has been made, press the SOURCE button to select the connected external device.

Composite (A/V) Connection

Refer to the diagram and connect the AV cable to the TV's AV input connectors and the device's AV output connectors.

If you are using the TV's AV input connectors, connect the device's audio output to the TV using a Y connector.

Once the connection has been made, press the SOURCE button to select the connected external device.

Audio Input and Output Connections

Your TV has a variety of connections for audio input from devices such as Blu-ray players and DVD players and for audio output to such devices as amplifiers. The connections are listed below.

• Digital Audio (Optical)
• Audio (Analog)

Note: For better audio quality, it is a good idea to use an AV receiver.

Note: The number of connectors and their names and locations may vary depending on the model.

Note: Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may vary depending on the manufacturer.

Note: When connecting the external device to the external speaker, be sure to connect the external speaker to the TV first, and then connect the external device. Sync problems may develop if the connection order is reversed.

Digital Audio (Optical) Connection

Connecting an AV receiver to the TV via a digital audio (optical) connector lets you listen to digital audio.

Note: Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn off the TV's speakers, set TV Sound Output (Sound > Speaker Settings > TV Sound Output) to something other than TV Speaker.

Note: Adjust the audio device's volume using its remote control.

Note: An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.

Note: Digital audio is only available with 5.1-channel broadcasts.

Refer to the diagram and connect the optical cable to the TV's digital audio output connector and the device's digital audio input connector.

Audio Output Connection

Refer to the diagram and connect an audio cable to the TV's audio output connector and the device's audio input connector.

Connecting to a Computer

You can connect a computer directly to the TV using an HDMI or DVI to HDMI cable and use the TV as a monitor. You can also connect the TV to a computer via your home network and access media files saved on the computer on the TV screen. The kinds of connections you can make are listed below.

To use the TV as a Computer Monitor

• Connect through the HDMI Port using an HDMI cable.
  You can connect the computer to the TV using an HDMI cable and display the computer screen on the TV.
• Connect though the HDMI (DVI) port using a DVI to HDMI cable.
  You can connect a computer to the TV by connecting the computer's DVI port to the TV's HDMI (DVI) port with a DVI to HDMI cable and display the computer screen on the TV.

To Access Media Files on a Computer and View or Play Them on the TV

• Connect Through Home Network.
  Quickly access photo, video, and music files saved on a computer by connecting the TV and the computer to the same router or AP.

Using the Remote Control and Peripherals

Controlling the TV with a Keyboard

MENU > System > Device Manager > Keyboard Settings

Connecting a keyboard makes it easy to control most of the functions on the TV.

Note: Certain models do not support USB HID class keyboards.

Connecting a Keyboard

Connecting a USB Keyboard

Plug the keyboard cable into the TV's USB port. A connection message appears on the screen.

Using the Keyboard

Use the following remote features with the USB keyboard connected to the TV.

• Arrow Keys (moving the focus), Windows Key (MENU Button), Menu List Key (TOOLS Button), Enter Key (Select/run item), ESC (RETURN Button), Number Keys (Number Buttons)
• F1 ( ), F2 ( ), F3 ( ), F4 ( ), F5 (SMART HUB), F6 (SOURCE Button), F7 (CH List), F8 ( Button), F9/F10 (Volume Buttons), F11 / F12 (Channel Buttons)
• Page Up/Page Down: Scroll web browser pages up/down.
• Press and hold the Enter key: On the Smart Hub screen, navigate to an item and press and hold the Enter key to display the Options menu.

Changing Keyboards

Select System > Device Manager > Keyboard Settings > Select Keyboard. Designate which keyboard to use.

Note: Only one keyboard can be used at a time.

Input Languages, Keyboard Type, and Switch Language Key

Select System > Device Manager > Keyboard Settings > Keyboard Options. The following options are available:

• Keyboard Language
  If the keyboard supports multiple languages, choose the language you want to use from the displayed list.
• Keyboard Type
  Match the Keyboard Type to the language selected in Keyboard Language.
  
  See other models: NP530XBB-K08US 8.0", LS24D332HSX/ZA SM-W737AZSBATT LC49RG90SSNXZA
  Note: The Keyboard Type list varies depending on which language was selected under Keyboard Language.
• Switch Input Language
  If the keyboard supports multiple languages, choose the key you want to use to switch between languages.

Controlling the TV with a Mouse

MENU > System > Device Manager > Mouse Settings

Connecting a mouse makes it easy to control most of the functions on the TV.

Note: Certain models do not support USB HID class mice.

Connecting a Mouse

Connecting a USB Mouse

Plug the mouse cable into the TV's USB port. A connection message appears on the screen.

Using the Mouse

Once a USB mouse is connected to the TV, a pointer appears on the TV's screen. You can use this pointer to control the TV in the same way you use a pointer on a computer.

• Selecting and Running an Item
  Left-click using the mouse.
• Showing Tools Buttons
  Right-clicking displays the Tools buttons on the screen so that you can easily use the TV's functions.
  Note: The Tools buttons may vary depending on the function your are using.
• Scrolling the TV Menu or Screen
  Move the mouse wheel up or down. This scrolls the TV menu or screen up/down.
• Exiting the TV Menu or Feature
  Click the X button. This closes the menu.
  Note: The X button appears on the TV menu when a mouse is being used. Left-clicking once while using a feature displays the X button on the current screen.

Changing Mice

Select System > Device Manager > Mouse Settings > Select Mouse. Designate which mouse to use.

Note: Only one mouse can be used at a time.

Changing Mouse Buttons and Pointer Speed

Select System > Device Manager > Mouse Settings > Mouse Options. The following options are available:

• Primary Button
  Choose which button (left or right) to use to select and run items.
• Pointer Speed
  Adjust the movement speed of the pointer that appears on the screen.

Internet Connection

Establishing a Wired Internet Connection

Connecting the TV to the Internet gives you access to online services and SMART features, and lets you update the TV's software quickly and easily through the Internet.

Using Cat 7 LAN Cables

We recommend using Cat 7 LAN cables to link your TV to the Internet Access Points.

Note: The TV will not be able to connect to the Internet if the network speed is below 10Mbps.

There are three ways to connect the TV to your Internet Access Points. Using Cat 7 cables, connect the TV to the Access Points as shown in one of the following illustrations.

• External Modem
  
• ① IP Router + ② External Modem
  
• Wall-mounted LAN Outlet
  

Connecting to a Wired Internet Network Automatically

MENU > Network > Network Settings

Automatically connect to an available network.

1. Set the Network type to Wired, and then select Connect.
2. The TV attempts to connect to an available network. Once it is successful, you will see a confirmation message. Select OK. If the attempt fails, try again, or connect manually.

Connecting to a Wired Internet Network Manually

MENU > Network > Network Settings

With networks that require a static IP address, you will need to enter the IP address, subnet mask, gateway, and DNS values manually to connect to the network. To get these values, contact your Internet Service Provider (ISP).

Note: Refer to the "Dynamic versus Static IP Addresses" section for more information on dynamic IP and static IP addresses.

1. Set the Network type to Wired, and then select Connect.
   
2. Select Stop when the TV attempts to connect to the network. Once the network connection has been interrupted, select IP Settings.
   
3. In the IP Settings screen, set IP Setting to Enter Manually.
   
4. Select IP Address. When the IP Address entry window appears, enter three digits into each field on the IP Address line. If the value has less than three digits, add leading zeroes. For example, to enter 10, enter 010. After three digits have been entered in a field, the highlight automatically jumps to the next field.
   Note: Enter numbers by pressing the number buttons. After you have filled in all four fields, press the button again.
5. Repeat the process for Subnet Mask, Gateway, and DNS Server.
6. When done, select OK.
7. The TV attempts to connect to the network again using the settings you entered. Once it has established the connection, it displays a confirmation message. Select OK.
   Note: The network connection speed may differ depending on the DNS server settings.
   For details on the DNS server settings, contact your Internet service provider (ISP).

Establishing a Wireless Internet Connection

Connecting the TV to the Internet gives you access to online services and SMART features, and lets you update the TV's software quickly and easily through the Internet.

Connecting to a Wireless Internet Network Automatically

MENU > Network > Network Settings

Connect the TV to the Internet via a wireless router. Make sure you have the wireless router's SSID (name) and password settings before attempting to connect. The password can be found on the wireless router's configuration screen.

1. On the Network Settings screen, set Network type to Wireless. The TV automatically displays a list of available wireless networks.
2. Select a network. If the network you want doesn't appear in the list, select Add Network, and enter the network's SSID (name) manually.
3. Using the on-screen keyboard that appears, enter the password. When finished, select Done. If the selected network is not security-enabled, the TV will by-pass the on-screen keyboard and attempt to connect right away.
   To select a character on the on-screen keyboard, highlight the character and then select it. Select Caps to view capital letters. Select the 123#& key to view additional characters.
   To view the password as you enter it, select Show Password.
4. The TV attempts to connect to the network. Once a connection is established, the TV displays a confirmation message. Select OK. If the attempt fails, try again or connect manually

Connecting to a Wireless Internet Network Manually

MENU > Network > Network Settings

With networks that require a static IP address, you will need to enter the IP address, subnet mask, gateway, and DNS values manually to connect to the network. To get the IP address, subnet mask, gateway and DNS values, contact your Internet Service Provider (ISP).

Note: Refer to the "Dynamic versus Static IP Addresses" section for more information on dynamic IP and static IP addresses.

1. On the Network Settings screen, set Network type to Wireless. The TV automatically displays a list of available wireless networks.
   
2. Select a network. If the network you want doesn’t appear in the list, select Add Network, and enter the network’s SSID (name) manually.
3. Using the on-screen keyboard that appears, enter the password. When finished, select Done. If the selected network is not security-enabled, the TV will by-pass the on-screen keyboard and attempt to connect right away.
   To select a character on the on-screen keyboard, highlight the character and then select it. Select Caps to view capital letters. Select the 123#& key to view additional characters.
   To view the security password as you enter it, select Show Password.
4. Select Stop when the TV attempts to connect to the network. Once the network connection has been interrupted, select IP Settings.
   
5. In the IP Settings screen, set IP Setting to Enter Manually.
   
6. Select IP Address. When the IP Address entry window appears, enter three digits into each field on the IP Address line. If the value has less than three digits, add leading zeroes. For example, to enter 10, enter 010. After three digits have been entered in a field, the highlight automatically jumps to the next field.
   Note: Enter numbers by pressing the number buttons. After you have filled in all four fields, press the button again.
7. Repeat the process for Subnet Mask, Gateway, and DNS Server.
8. When done, select OK.
9. The TV attempts to connect to the network again using the entered settings. Once it has established the connection, it displays a confirmation message. Select OK.
   Note: Network connection speeds may differ depending on the DNS server settings.
   For details on the correct DNS server settings, contact your Internet service provider (ISP).

Connecting to a Wireless Internet Network with WPS

MENU > Network > Network Settings

If the router has a WPS push button, you can use it to connect the TV to the router automatically. WPS automatically configures the SSID and WPA key settings.

• Your router must support WPS to use the WPS functionality.

1. On the Network Settings screen, set Network type to Wireless. The TV automatically displays a list of available wireless networks.
2. Select WPS (PBC), and then press the router’s WPS or PBC button within two minutes.
3. The TV automatically acquires the SSID and password settings, and then connects to the network. Once a connection is established, the TV displays a connection message. Select OK.

Troubleshooting Internet Connectivity Issues

If you are not able to connect the TV to the Internet, read the information below.

Troubleshooting Wired Internet Connectivity Issues

No network cable found

Make sure the network cable is plugged in. If it is connected, make sure the router is turned on. If it is on, try turning if off and on again.

IP auto setting failed

Do the following or configure the IP Settings manually.

1. Ensure that the DHCP server is enabled on the router and reset the router.
2. If this does not work, contact your Internet Service Provider for more information.

Unable to connect to the network

Do the following:

1. Check all IP Settings.
2. Ensure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3. If this does not work, contact your Internet Service Provider for more information.

Connected to a local network, but not to the Internet

1. Make sure that the Internet LAN cable is connected to the router's external LAN port.
2. Check the DNS values in IP Settings.
3. If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Troubleshooting Wireless Internet Connectivity Issues

Wireless network connection failed,

Selected wireless router not found. Go to Network Settings and select the correct router.

Unable to connect to a wireless router

Check the following:

1. Check if the router is turned on. If it is, turn it off and on again.
2. Enter the correct password if required.

IP auto setting failed

Do the following or configure the IP Settings manually.

1. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
2. Enter the correct password if required.
3. If this does not work, contact your Internet Service Provider for more information.

Unable to connect to the network

Do the following:

1. Check all IP Settings.
2. Enter the correct password if required.
3. If this does not work, contact your Internet Service Provider for more information.

Connected to a local network, but not to the Internet

1. Make sure that the Internet LAN cable is connected to the router's external LAN port.
2. Check the DNS values in IP Settings.
3. If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

TV Viewing

Digital Broadcast Information at a Glance

MENU > Broadcasting > Guide

The Guide provides an overview of each digital channel's program lineup. You can check the program schedules and set up a Schedule Viewing.

Press the GUIDE button on the remote to launch the Guide.

Note: The information in the Guide is for digital channels only. Analog channels are not supported.

Using the Guide

To access the Guide functions, press and hold the E button. A popup window listing the following functions appears.

Channel Filter

Channel filter lets you filter the channels in the Guide by the following categories: Added Ch. and Favorites 1 - Favorites 5.

Navigating the Program Schedule

You can move the Guide by 2 hours in either direction each time you press the or button. You can only view programs scheduled after the current time.

Schedule Manager

This displays the schedule manager. For information about the Schedule Manager, see "Setting Up a Schedule Viewing".

Edit Favorite Channels

Edit favorites lets you designate a channel you have selected in the Guide as a favorite.

To use Edit Favorite Channels:

1. Highlight a channel you want to add to your favorites in the Guide.
2. Press the TOOLS button. The Guide functions pop-up window appears.
3. Select Edit Favorite Channels. The Edit Favorites window appears.
4. Select the Favorites list you want to put the channel into.

Viewing Detailed Information

You can view detailed information about a selected program. The program information may differ depending on the broadcast signal and may not be available at all for certain programs.

• Select a current program on another channel, and then View Details to Watch the program.
• Select an upcoming program, and then select View Details to set up a Schedule Viewing.

Note: For more information about watching or Schedule Viewing refer to "Setting Up a Schedule Viewing".

Checking Current Program Info

To get information about a show, press INFO on your remote.

Note: To view the program info, you must first set the TV's clock. Go to Clock (System > Time > Clock).

Note: The program information may vary depending on the type of incoming signal and may not be available at all for certain programs.

Use the and buttons to view information about upcoming programs. Select a program to set up a Schedule Viewing for that program.

For more information on Schedule Viewing, refer to "Setting Up a Schedule Viewing".

Changing the broadcast signal

MENU > Broadcasting > Antenna

You can choose the appropriate DTV mode for your viewing environment. Choose Air or Cable. Air is suitable for homes equipped with a separate, over-the-air antenna. Cable is suitable for homes that have subscribed to a local cable-service or satellite-service provider.

Note: Do not use this function if your TV is connected to a cable or satellite box.

Digital Channel Signal Info and Strength

MENU > Support > Self Diagnosis > Signal Information

Select Support > Self Diagnosis > Signal Information. This displays the digital channel's signal information and strength.

Note: If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception.

Note: Signal information is only available for digital channels.

TV-Viewing Support Features

Showing Captions

MENU > System > Accessibility > Caption

You can watch TV broadcasts with captions.

Note: Even if enabled, captions will not be displayed by programs that do not support captions.

Enabling Captions

Select System > Accessibility > Caption > Caption

Note: The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the subtitle feature of the DVD or Blu-ray player and the player's remote control.

Selecting the Caption Language

Select System > Accessibility > Caption > Caption Mode to display a list of subtitle modes. The list of modes may vary depending on the broadcast.

• Default / CC1 ~ CC4 / Text1 ~ Text4
  (Analog channels only) The analog caption function operates in either analog TV channel mode or when a signal is supplied from an external device to the TV. (Depending on the broadcast signal, the analog caption function may or may not work with digital channels.)
• Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4
  (Digital channels only) The digital caption function works with digital channels. Service1 Service6 may not be available in digital caption mode depending on the broadcast.

Changing the Font Color, Caption Size, and Font Opacity

Change the font color, background color, and size settings.

Select System > Accessibility > Caption > Digital Caption Options and then choose the setting to change.

• Size
  Use to change the font size. Size is not supported by analog channels.
• Font Style
  Choose the font style for the subtitles.
• Font Color
  Use to change the font color.
• Background Color
  Use to change the caption's background color.
• Window Color
  Use to select the color of the digital caption window.
• Font Opacity
  Use to change the caption's opacity.
• Background Opacity
  Use to change the background's opacity.
• Window Opacity
  Use to select the transparency level of the digital caption window.
• Edge Type
  Use to select outline type of the digital captions.
• Edge Color
  Use to select the color outline of the digital captions.
• Return to Default
  This restores all caption display options to Default. Setting to Default applies the TV station's transmitted settings.

Note: The foreground and background color and opacity settings cannot be the same.

Enabling the Audio Guide for the Video Description

MENU > System > Accessibility > Video Description

Select System > Accessibility > Video Description. Activates the audio guide for the visually impaired. This function is only available with broadcasts that provide this service.

PIP Broadcast Viewing

MENU > Picture > PIP

Use the PIP ("Picture-In-Picture") function to watch TV in a small window within the main screen while also watching content from a DVD player, Blu-ray player, computer, or a different external device on the main screen.

Select Picture > PIP to display the PIP settings screen. The PIP settings screen contains the following options:

• PIP Setting
  Activates/deactivates PIP.
• Antenna
  Choose Air or Cable as the digital channel mode.
• Channel
  Select the PIP sub-picture channel.
• Size
  Select the PIP sub-picture size.
• Position
  Select the PIP sub-picture position.
• Select Sound
  Select the audio source.

Choose a broadcast.

Note: You cannot use PIP while using Smart Hub function.

Note: Turning off the TV automatically disables PIP.

Note: Playing a game or using the karaoke feature on the main screen can result in lower PIP picture quality.

Note: For PIP to work, the main screen's source must be Component or HDMI and the input resolution must be less Full HD (FHD - 1080p). The PIP sub-screen supports digital channels only.

Scanning for Available Channels

MENU > Broadcasting > Auto Program

Automatically scans and indexes all channels received through the TV's antenna input connector.

Note: Do not use this function if your TV is connected to a cable or satellite box.

Note: If the TV has saved channels, Auto Program deletes the existing list, and then saves the newly scanned channels.

1. Select Broadcasting > Auto Program.
2. Select Start when prompted. This initiates the Auto Program function. The process can take up to 30 minutes to complete.

Selecting the Broadcast Audio Language

MENU > Broadcasting > Audio Options

Configure the program's audio language. Audio Options functions differently for analog and digital channels.

Note: Press the INFO button to view the current broadcast's audio signal information.

Selecting the Broadcast Audio Language (Digital)

• Selecting a Language
  Select Audio Options > Preferred Language, and then choose a language. Digital broadcasts contain audio signals in multiple languages. Digital programs that include the language you selected in Preferred Language are automatically played using that language. If the language you selected is not supported by the broadcast signal, the TV will use the default audio language broadcast by the TV station.

Selecting the Broadcast Audio Language (Analog)

• Listening to Multi-Track Sound
  Select Audio Options > Multi-Track Sound. Configure the audio for the current broadcast. MultiTrack Sound can be set to mono or stereo, depending on the broadcast signal or program. However, this option is automatically set to mono if the broadcast signal or program does not support stereo.

Note: Press the INFO button to view the current broadcast's audio signal information.

Note: While watching TV, press the TOOLS button, and then select Multi-Track Sound.

Fine-Tuning the Screen

MENU > Broadcasting > Channel Settings > Fine Tune

Note: Available for analog broadcasts only.

Analog pictures can become shaky and full of noise. If this happens, you can fine-tune the signal and/or reduce noise to clear up the picture.

1. Select Broadcasting > Channel Settings > Fine Tune. An adjustment bar appears on the screen.
2. Press the or button to make adjustments. Select Save or Close to apply the new setting. Select Reset to reset the Fine-Tune operation.

Remove Scrambled Channels

MENU > Broadcasting > Channel Settings > Clear Scrambled Channel

Remove scrambled channels from your auto-programed channel list.

Picture and Sound Settings

Picture Support Functions

Changing the Picture Size and Position

Choosing the Right Screen Size

MENU > Picture > Picture Size > Picture Size

Most TV programs and videos are displayed in full screen, but some programs and videos are displayed in sizes that are larger or smaller. You can change the screen size for such programs and videos so that the picture fits the screen better.

Note: Supported screen sizes vary depending on the input signal. Refer to the "Picture Sizes and Input Signals" section for more information about supported screen sizes.

• 16:9
  Set the picture to the 16:9 wide-screen format.
• Zoom1
  Magnify 16:9 pictures vertically. A magnified picture can be moved up and down.
• Zoom2
  Magnify Zoom1 picture even more. A magnified picture can be moved up and down.
• Wide Fit
  Enlarge the aspect ratio of the picture so it fits the entire screen. Enjoy 4:3 images as undistorted 16:9 images.
• 4:3
  Sets the picture to basic 4:3 mode.
• Screen Fit
  Displays the full image without any cutoff.
• Custom
  Magnifies or shrinks 16:9 pictures vertically and/or horizontally. A magnified or shrunk picture can be moved left, right, up, and down.

Adjusting the Screen Position

MENU > Picture > Picture Size > Position

Adjusts the screen position.

Note: This option is only available with Size set to Zoom1, Zoom2, Wide Fit, or Screen Fit. When the TV is tuned to a digital channel, the screen position cannot be adjusted if the Picture Size is set to Screen Fit.

1. To adjust the screen's position, select Picture > Picture Size > Position. A popup window appears.
2. Select Position again from the popup window.
3. Press the ,, or button to move the screen. When done, select Position and then Close. Select Reset to reset the screen position.

Listening to Audio Only with the Screen Turned Off (Picture Off)

MENU > Picture > Picture Off

Turns off the screen and plays audio through the speakers only. To turn the screen back on, press any button other than the power and volume buttons.

Resetting the Picture Mode Settings

MENU > Picture > Reset Picture

Use this option to reset the current Picture Mode to its factory settings. This does not affect the settings of other Picture Modes.

Sound Support Functions

Selecting Speakers

MENU > Sound > Speaker Settings > TV Sound Output

TV Sound Output lets you choose which speakers the TV uses for audio output. Select Sound > Speaker Settings > TV Sound Output, and then select the speakers from the list. To listen to audio through the TV's speakers and the speakers of a connected AV receiver or home theater simultaneously, select TV Speaker. If this causes an echo effect, choose any speaker option other than TV Speaker to mute the TV speakers, or turn off the receiver or home theater.

Note: Using external speakers alone disables the volume button and the mute function. In addition, certain Sound options are also disabled.

• TV Speaker
  Listen to the TV's audio through the TV's internal speakers.
• Audio Out
  Listen to the TV's audio though headphones or through the speakers of a device connected to the TV via a digital optical cable.
• Receiver
  Listen to the TV's audio through the speakers of a home theater or receiver connected to the TV via HDMI.

Note: This function is not available on certain models in specific geographical areas.

Designating the TV's Installation Type

MENU > Sound > Speaker Settings > TV Installation Type

Specify the TV's installation type. Choose between Wall Mount and Stand to optimize the TV's sound automatically.

Enabling Digital Audio Output

MENU > Sound > Additional Settings

This Smart TV is SPDIF-enabled. The Sony Philips Digital Interface (SPDIF) provides digital audio output to speakers and various digital devices, including A/V Receivers and home theaters.

• Audio Format
  Selects the Digital Audio output (SPDIF) format. The available Digital Audio output (SPDIF) formats may vary depending on the input source.
• Audio Delay
  This setting helps correct timing mismatches between the audio and video tracks when you are watching TV and listening to audio through a digital audio device. Enabling the feature displays a slide bar that you can use to adjust the delay by up to 250ms.
• Dolby Digital Comp
  Set Dolby Digital compression mode.
• Auto Volume
  When you change channels, video sources, or content, Auto Volume automatically adjusts the TV's volume level so that the volume level remains the same for all sources. For example, if you switch from a streaming video application to a Blu-ray player or a favorite TV channel, Auto Volume can modify the volume up to 12db to equalize the sound.
  The Auto Volume function has two settings: Normal and Night. Normal applies a normal level of volume adjustment. Night applies a slightly lower volume level and is ideal for late-night TV viewing. If you want to use the volume control of a connected source device to control the sound, deactivate the Auto Volume function. When you use the Auto Volume function with a source device, the device's volume control may not function properly.

Resetting All Sound Settings

MENU > Sound > Reset Sound

Use to reset all sound settings to the factory defaults.

Troubleshooting

The TV has several built-in systems designed for user and TV system support.

Support through Remote Management

MENU > Support > Remote Management

If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose your TV remotely. You will need to read and agree to the service agreement before using this feature. A Samsung Electronics technician will then diagnose, repair, and update your TV remotely. These features are only available when your TV is connected to the Internet.

Getting Remote Support

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

• Diagnose your TV
• Adjust the TV settings for you
• Reset your TV to its factory settings.
• Install recommended firmware updates

How Does it Work?

Having a Samsung Tech service your TV remotely is easy.

• Call the Samsung Contact Center and ask for remote support.
  
• Open the menu on your TV and go to the Support section.
  
• Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.
  
• The agent accesses your TV.
  

Finding the Information You Need for Service

MENU > Support > Contact Samsung

Use this option to display the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website.

Requesting support

MENU > Support > Request Support

Note: Usability depends on your specific model and local region.

When you are using the Smart TV during difficulties, you can request service support.

Note: It is only available when connected to the internet. After checking the network connection status, request service support.

1. Navigate to Support > Request Support. A pop-up window appears.
2. Select Agree. A Request Support screen appears.
   Note: It is only available when you agree to the Terms and Conditions.
3. Write your Name and Phone Number.
4. After selecting the category of the problem, select Send.
   Note: You can select up to 3 categories. " If an error occurred, retry the request after confirming your Name, Phone Number and Problem. If you leave an entry blank, or write incorrect information, the support request may fail.

There is a problem with the picture

Testing the Picture

MENU > Support > Self Diagnosis > Picture Test

Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

I can't hear the sound clearly

Testing the Sound

MENU > Support > Self Diagnosis > Sound Test

Before you review the list of problems and solutions below, make sure that the TV Sound Output menu item is set to TV Speaker, and then listen to the speakers again. If the TV still does not play audio, run the Sound Test. The Sound Test uses a built-in melody to check for sound problems. If the TV does not play sound during the Sound Test, or the sound is distorted, there may be a problem with the TV. Contact Samsung’s Call Center for assistance. If the TV plays the Sound Test melody without distortion, there may be a problem with an external device. Please check the connections. If the problem persists, refer to the external device’s user manual.

There is a problem with the broadcast.

My computer won't connect.

I can't connect to the Internet.

I am having trouble launching/using apps.

My file won't play.

I want to reset the TV.

Other Issues