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20 49-1000459 Rev. 1
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
DOOR NOT CLOSING PROPERLY Package may be holding door open.
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Refrigerator is not level. See Installation Instructions.
VIBRATION OR RATTLING (Slight
vibration is normal.)
Refrigerator may not be properly installed.
FRESH FOOD OR FREEZER
COMPARTMENT TOO WARM
Temperature control not set cold enough. See Temperature Control.
Warm weather or frequent door openings.
Door left open for long time.
Package may be holding door open.
FROST OR ICE CRYSTALS ON
FROZEN FOOD (Frost within package
is normal.)
Door left open or package holding door open.
Frequent or too long door openings.
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SLOW ICE CUBE FREEZING Door may have been left open.
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Packages may be holding door open.
ICE CUBES HAVE ODOR/TASTE Old cubes need to be discarded.
Ice storage bin needs to be emptied and washed.
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cubes.
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Poor-tasting incoming water. Change the water filter.
AUTOMATIC ICEMAKER DOES NOT
WORK
Icemaker power switch is in the Off position.
Water supply turned off, restricted or not connected. Call your installer for proper
water supply line connection.
Water filter clogged. Replace the filter or use the filter bypass plug.
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Piled up cubes in storage bin may cause icemaker to shut off too soon. Level cubes in
bin.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes and turn the
icemaker back on.
MOISTURE FORMS ON OUTSIDE OF
REFRIGERATOR
Not unusual during periods of high humidity. Wipe surface dry.
Door left open or package holding door open.
Control humidity and temperature in the kitchen with air conditioning.
MOISTURE COLLECTS INSIDE Too frequent or long door openings.
In humid weather, air carries moisture into refrigerator when doors are opened.
Control humidity and temperature in the kitchen with air conditioning.
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