Loading ...
Loading ...
Loading ...
English 31
Troubleshooting
Troubleshooting
Problem Cause Action
Turntable
While turning, the
turntable comes out
of place or stops
turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring and
then try again.
The turn table
drags while turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food
and do not use containers
that are too large.
The turn table
rattles while
turning and is
noisy.
Food residue is stuck to
the bottom of the oven.
Remove any food residue
stuck to the bottom of the
oven.
Information codes
If the oven fails to operate, you may see an information code on the display.
Check the table below and try the suggestions.
Code Description Action
C-20
The temperature sensor is open.
Unplug the power cord of
the oven, and contact a local
Samsung service centre.
The temperature sensor is short.
C-F0
If there is no communication
between the main and sub MICOM.
C-F1
Only occurs during EEPROM Read/
Write.
C-21
This code appears when the oven
temperature high.
In case the temperature rises
over the limit temperature during
operation of each mode. (Fire
sensed.)
Unplug the power cord for
cooling enough time, and
restart the microwave oven.
C-F2
The touch key is malfunction.
Press the Stop button to try
again.
C-d0
Unplug the power cord for
cooling enough time, and
clean the button. (Dust, Water)
When appear same problem,
contact a local Samsung
service centre.
NQ50K5137KB_EU_DE68_04356H-00_EN.indd 31 2016-12-26 4:51:24
Loading ...
Loading ...
Loading ...