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Warranty Information
Terms & Policy
Etekcity warrants all products to be of the highest quality in material,
craftsmanship, and service, effective from the date of purchase to the
end of the warranty period.
Etekcity will replace any product found to be defective due to
manufacturer flaws based on eligibility. Refunds are available within
the first 30 days of purchase. Refunds are only available to the original
purchaser of the product. This warranty extends only to personal use
and does not extend to any product that has been used for commercial,
rental, or any other use in which the product is not intended for. There
are no warranties other than the warranties expressly set forth with
each product.
This warranty is non-transferrable. Etekcity is not responsible in any
way for any damages, losses, or inconveniences caused by equipment
failure by user negligence, abuse, or use noncompliant with the user
manual or any additional safety, use, or warnings included in the
product packaging and manual.
This warranty does not apply to the following:
• Damage due to abuse, accident, alteration, misuse, tampering,
or vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18 years of age.
Etekcity and its subsidiaries assume no liability for damage caused
by the use of the product other than for its intended use or as
instructed in the user manual. Some states do not allow this exclusion
or limitation of incidental or consequential losses so the foregoing
disclaimer may not apply to you. This warranty gives you specific
legal rights and you may also have other rights which may vary from
state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Additional 1-Year Warranty
You can extend your 1-year warranty by an additional year. Log onto
www.etekcity.com/warranty and enter your order number (for
example, from Amazon or Houzz) to register your new product for
the extended warranty.
If you are unable to provide the order number for your product,
please type a short note in the order number field along with the date
you received your product.
Defective Products & Returns
If your product proves defective within the specified warranty
period, please contact Customer Support via [email protected]
with your order number. DO NOT dispose of your product before
contacting us. Once Customer Support has approved your request,
please return the unit with a copy of the invoice or your order
number.
Product Name Smart Nutrition Scale
Model Number ESN00
Default Warranty Period 1 year
For your own reference, we strongly recommend that you record
your order number and date of purchase.
Order Number
Date of Purchase
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