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44
TROUBLESHOOTING GUIDE
ICE & WATER
Problem Possible Causes Solutions
Icemaker is not
making ice.
Refrigerator was recently installed or
icemaker recently connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Icemaker not turned on. Locate the icemaker ON/OFF switch and conrm that
it is in the on (I) position.
The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
The refrigerator is not connected to
a water supply or the supply shuto
valve is not turned on.
Connect the refrigerator to the water supply and turn
the water shuto valve fully open.
Icemaker shuto (arm or sensor)
obstructed.
If your icemaker is equipped with an ice shuto arm,
make sure that the arm moves freely. If your icemaker
is equipped with the electronic ice shuto sensor,
make sure that there is a clear path between the two
sensors.
Reverse osmosis water ltration
system is connected to your cold
water supply.
Reverse osmosis ltration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
Ice has bad taste or
odor.
Water supply contains minerals such
as sulfur.
A water lter may need to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a lter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Icemaker was recently installed. Discard the rst few batches of ice to avoid discolored
or bad tasting ice.
Ice has been stored for too long. Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
The food has not been stored
properly in either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs
to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be
cleaned.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Icemaker is making
too much ice.
Icemaker shuto (arm/sensor) is
obstructed.
Empty the ice bin. If your icemaker is equipped with
an ice shuto arm, make sure that the arm moves
freely. If your icemaker is equipped with the electronic
ice shuto sensor, make sure that there is a clear path
between the two sensors. Reinstall the ice bin and wait
24 hours to conrm proper operation.
1_MFL67855601_Eng.indd 44 2013.7.25 8:52:1 AM
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