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42
TROUBLESHOOTING GUIDE
COOLING
Problem Possible Causes Solutions
Food is freezing
in the refrigerator
compartment.
Food with high water content was
placed near an air vent.
Rearrange items with high water content away from air
vents.
Refrigerator temperature control is set
incorrectly.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in temperatures
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated in
temperatures below 55°F (13°C).
Frost or ice crystals
form on frozen
food (outside of
package).
Door is opened frequently or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost and
condensation. To lessen the eect, reduce the frequency
and duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop open
section in the Troubleshooting section.
Refrigerator or
Freezer section is
too cold.
Incorrect temperature control settings. If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals
on frozen food
(inside of sealed
package).
Condensation from food with a high
water content has frozen inside of the
food package.
This is normal for food items with a high water content.
Food has been left in the freezer for
a long period of time.
Do not store food items with high water content in the
freezer for a long period of time.
Items in the Cheese
& Butter and
Condiment bins
are not as cool as
other items in the
refrigerator.
The Cheese & Butter and Condiment
bins will be slightly warmer than the
refrigerator compartment.
This is normal. Items that you would like to keep cooler
should be stored in the refrigerator section.
1_MFL67855601_Eng.indd 42 2013.7.25 8:52:0 AM
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