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55
EN
Symptoms Reason Solution
Water does not
enter washing
machine or it
enters slowly
Water supply is not adequate in
that location.
• Check another tap in the house.
Water supply tap is not
completely open.
• Fully open tap.
Water supply hose(s) are kinked. • Straighten hose.
The lter of the supply hose(s)
clogged.
• Check the lter of the supply hose.
Water in the
washing machine
does not drain or
drains slowly
Drain hose is kinked or clogged. • Clean and straighten the drain hose.
The drain lter is clogged. • Clean the drain lter.
Washing
machine does
not start
Electrical power cord may not be
plugged in or connection may be
loose.
• Make sure plug ts tightly in wall outlet.
House fuse blown, circuit
breaker tripped,or a power
outage has occurred.
• Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem is
a circuit overload, have it corrected by a
qualied electrician.
Water supply tap is not turned
on.
• Turn on water supply tap.
Washing
machine will not
spin
Check that the door is rmly
shut.
• Close the door and press the Start/Pause
button. After pressing the Start/Pause
button, it may take a few moments before
the washing machine begins to spin. The
door must be locked before spin can be
achieved. Add 1 or 2 similar items to help
balance the load. Rearrange load to allow
proper spinning.
Odour problem
This odour is caused by the
rubber attached to the washing
machine.
• This odour is caused by the rubber
attached to the washing machine. It is
the normal smell of new rubber and will
disappear after the machine has been run
a few times.
If the rubber packing is not
cleaned regularly, odours can
occur from mold or foreign
substances remaining inside the
rubber seal .
• If the rubber packing is not cleaned
regularly, odours can occur from mold
or foreign substances remaining inside
the rubber packing. Be sure to clean the
rubber packing regularly.
Odours can occur if foreign
substances are left in the drain
pump lter.
• Odours can occur if foreign substances
are left in the drain pump lter. Be sure to
clean the drain pump lter regularly.
Odours can occur if the drain
hose is not properly installed,
causing water to ow back
inside the washing machine.
• Odours can occur if the drain hose is not
properly installed, causing water to ow
back inside the washing machine. When
installing the drain hose, be sure that it
doesn’t bend or become blocked.
Using the dry function, odours
can occur from lint and other
laundry matter sticking to the
heater. (Dryer model only)
• When the machine begins operating,
odours can occur from lint and other
laundry matter sticking to the heater. This
is not a malfunction, so you may continue
using the machine without concern.
A distinct odour can occur from
drying wet clothes with hot air.
(Dryer model only)
• A distinct odour can occur from drying
wet clothes with hot air. The odour will
disappear after a short while.
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