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English 51
Troubleshooting
Symptom Cause Action
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the
oven.
The power or power
socket is not properly
grounded.
Make sure the power and
power socket are properly
grounded.
1. Water drips.
2. Steam is emitted
through a door
crack.
3. Water remains
in the oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and then
wipe with a dry dish towel.
The brightness inside
the oven varies.
Brightness changes
depending on power
output changes according
to function.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
Cooking is nished,
but the cooling fan is
still running.
To ventilate the oven, the
cooling fan continues to
run for about 3 minutes
after cooking is complete.
This is not an oven
malfunction.
Symptom Cause Action
Turntable
While turning, the
turntable comes out
of place or stops
turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring and then
try again.
The turn table drags
while turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food and
do not use containers that are
too large.
The turn table rattles
while turning and is
noisy.
Food residue is stuck to
the bottom of the oven.
Remove any food residue stuck
to the bottom of the oven.
Broiling
Smoke comes out
during operation.
During initial operation,
smoke may come from
the heating elements
when you rst use the
oven.
This is not a malfunction, and if
you run the oven 2-3 times, it
should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
Food is too close to the
grill.
Put the food a suitable distance
away while cooking.
Food is not properly
prepared and/or
arranged.
Make sure food is properly
prepared and arranged.
NQ70R5510DG_AA_DG68-01148A-02_EN.indd 51 11/11/2019 5:51:14 PM
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