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20
■ Has a delay start been set?
See “Delay Start” section.
■ Is the oven temperature above 400°F (205°C)?
Let the oven cool before using the self-clean cycle.
Oven cooking results not what expected
■ Is the range level?
Level the range. See the Installation Instructions.
■ Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
■ Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.
■ Was the oven preheated?
See “Baking” section.
■ Is the proper bakeware being used?
See “Bakeware” section.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
■ Is the proper length of time being used?
Adjust cooking time.
■ Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
■ Are baked items too brown on the bottom?
Move rack to higher position in the oven.
■ Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new MAYTAG
®
appliance.
To locate factory specified parts in your area, call the following
customer assistance telephone number or your nearest
designated service center.
In the U.S.A.
Call Maytag Customer eXperience Center toll free:
1-800-688-9900, or visit our website at www.maytag.com
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors and service
companies. Maytag
®
appliances designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the Maytag
®
appliances designated service
company in your area, you can also look in your telephone
directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Maytag
®
appliances with any questions or concerns at:
Maytag Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
For accessories, you can visit our website at
www.maytag.com/cookingaccessories.
affresh™ Stainless Steel Cleaner
(stainless steel models)
Order Part Number W10355016
affresh™ Kitchen and Appliance Cleaner
Order Part Number W10355010
Broiler Pan
Order Part Number 4396923
www.maytag.com/broilerpan
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre toll
free 1-800-807-6777 or visit our website at www.maytag.ca.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors and service
companies. Maytag
®
appliances designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
LP with any questions or concerns at:
Whirlpool Canada LP
Customer eXperience Centre
200 - 6750 Century Ave
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
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