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Wi-Fi
Cannot access the Wi-Fi menu by pressing the button.
z The Wi-Fi menu cannot be accessed while the camera is connected to
a printer or computer via a cable. Disconnect the cable.
Cannot connect to the access point.
z Conrm that the access point channel is set to a channel supported
by the camera. Note that instead of auto channel assignment, it is
advisable to specify a supported channel manually. For details on
supported channels, check the Canon website.
Images take a long time to send. / The wireless connection is disrupted.
z Do not use the camera near sources of Wi-Fi signal interference such
as microwave ovens or other equipment operating on the 2.4 GHz
band.
z Bring the camera closer to the other device you are trying to connect
to (such as the access point), and make sure there are no objects
between the devices.
Cannot pair with a smartphone via Bluetooth.
z Pairing with a smartphone via Bluetooth is not possible if you are using
Wireless Remote Control BR-E1 after choosing [Bluetooth function] →
[Bluetooth function] → [Remote].
Error Codes
Error codes (Errxx) and recommended responses are displayed.
z Error codes are displayed if camera problems occur. If the problem
persists, write down the error code (Errxx) and contact a Customer
Support Help Desk.
z Error numbers for wireless communication errors (Errxx) are displayed
in the upper right of the screen accessed by choosing
[Wireless
communication settings] → [Wi-Fi function]. Press the
button to view
error details on information display screens.
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