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54 TROUBLESHOOTING
Before Calling for Service
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If the appliance does not function properly or does not function at all, check the following before you
call for service.
Problem Possible Cause Solutions
Dishwasher will not operate.
Start button is not pressed. • Press the Start button.
Door is not completely closed.
• Make sure that the door is
completely closed and latched.
Power supply or power supply line
is not connected.
• Connect the power supply or power
supply line properly.
Fuse is blown or circuit breaker
tripped.
• Replace the fuse or reset the circuit
breaker.
Control Lock is activated. • Deactivate Control Lock.
Dishwasher operates too long.
Dishwasher is connected to cold
water.
• Check the water supply connection
or water heater setting. (Heating
cold water takes longer.)
Odor
The previous cycle was stopped
before completion and residual
water remains in the dishwasher.
• Turn on the power, run the Cancel
cycle option to remove the residual
water, then run the Turbo cycle
using detergent but with the
dishwasher empty.
There is food in the bottom of the
unit or in the filter.
• Clean the filter and the interior
according to the Maintenance
section of the owner’s manual.
Unwashed dishes are left in the
unit for a long time.
• Cycle with one cup of white vinegar
in a dishwasher safe glass or bowl
placed on the upper rack. (Vinegar
is an acid, and with constant use it
could damage your appliance.)
Water remains in tub after
completion of cycle.
Drain hose is kinked or clogged. • Adjust hose or clear blockage.
Food soil remains on dishes.
Improper cycle selection.
• Select correct cycle based on soil
level and type of dishware being
washed.
Water temperature is too low.
• Check water supply connection or
water heater setting.
Dishwashing detergent was not
used.
• Use recommended detergent.
Low inlet water pressure.
• Water pressure should be between
20 and 80 psi.
Water jet holes on spray arms
blocked.
• Clean the spray arms.
Improper loading of dishes.
• Make sure dishes do not block
spray arm rotation or interfere with
detergent dispenser.
Filters are clogged. • Clean filters.
Cloudiness on glassware.
Combination of excessive
detergent and hard water.
• Use less detergent and use a rinse
aid to minimize the problem.
Black or gray marks on dishes.
Aluminum items rubbing dishes
during cycle.
• Reposition the dishes.
Yellow or brown film on inside
surfaces of dishwasher.
Coffee or tea stains.
• Eliminate the stain by using a stain
removal product.
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