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43SMART FUNCTIONS
ENGLISH
SMART FUNCTIONS
LG SmartThinQ Application
The LG SmartThinQ application allows you to
communicate with the appliance using a smartphone.
Things to check before using LG
SmartThinQ
• For appliances with the or logo
1
Check the distance between the appliance and
the wireless router (Wi-Fi network).
•
If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
•
For iPhones, turn data off by going to
Settings
→
Cellular
→
Cellular Data
.
3
Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
• LG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
• The surrounding wireless environment can make
the wireless network service run slowly.
• If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the internet service provider.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The appliance cannot be registered due to problems
with the wireless signal transmission. Unplug the
appliance and wait about a minute before trying
again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
• Smartphone user interface (UI) may vary
dependingon the mobile operating system (OS) and
themanufacturer.
• If the security protocol of the router is set to WEP,
you may fail to set up the network. Please change it
to other security protocols (WPA2 is recommended)
and register the product again.
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