2
Your new washing machine
You have chosen a Siemens washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Siemens, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.siemens-
home.bsh-group.com or contact our
after-sales service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
en
3
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning/Maintenance . . . . . . . . . . . 10
7 Environmental protection . . . . .11
Packaging/used appliance . . . . . . . . 11
Tips on economical use . . . . . . . . . . 11
5 Positioning and connecting . . .12
Standard accessories . . . . . . . . . . . . 12
Safety instructions. . . . . . . . . . . . . . . 13
Installation surface . . . . . . . . . . . . . . 13
Installation on a base or a wooden
joist floor. . . . . . . . . . . . . . . . . . . . . . 14
Installation on a platform with
drawer . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the appliance in a
kitchenette . . . . . . . . . . . . . . . . . . . . 14
Removing the transport locks. . . . . . 14
Hose and cable lengths . . . . . . . . . . 15
Water inlet. . . . . . . . . . . . . . . . . . . . . 16
Water outlet . . . . . . . . . . . . . . . . . . . 17
Alignment . . . . . . . . . . . . . . . . . . . . . 18
Electrical connection. . . . . . . . . . . . . 18
Before washing for the first time . . . . 19
Transportation. . . . . . . . . . . . . . . . . . 19
* Get to know your appliance . . .21
Appliance . . . . . . . . . . . . . . . . . . . . . 21
Control panel . . . . . . . . . . . . . . . . . . 22
Touch display . . . . . . . . . . . . . . . . . . 22
1 Operating the appliance . . . . . .24
Switching on the appliance/
selecting a programme. . . . . . . . . . . 24
Putting the washing in the drum . . . . 24
Programme settings . . . . . . . . . . . . . 25
Programme features . . . . . . . . . . . . . 27
Options . . . . . . . . . . . . . . . . . . . . . . . 29
Start the programme. . . . . . . . . . . . . 30
Adding more laundry or removing
laundry . . . . . . . . . . . . . . . . . . . . . . .31
Cancel the programme . . . . . . . . . . .31
Programme end . . . . . . . . . . . . . . . .31
Q Appliance menu. . . . . . . . . . . . . 31
Childproof lock w . . . . . . . . . . . . . .32
Audible signal settings ü . . . . . . . . .32
Appliance Setting à . . . . . . . . . . . . .32
o Home Connect . . . . . . . . . . . . . . 35
Calling up the Home Connect
menu . . . . . . . . . . . . . . . . . . . . . . . . .35
Connecting to the home network
and the Home Connect app . . . . . . .36
Energy management . . . . . . . . . . . . .38
Status . . . . . . . . . . . . . . . . . . . . . . . .38
Activating/deactivating Wi-Fi . . . . . . .38
Resetting your network settings . . . .39
Updating the software . . . . . . . . . . . .39
Information on data protection . . . . .39
Declaration of Conformity . . . . . . . . .39
Z Laundry . . . . . . . . . . . . . . . . . . . 40
Protecting your laundry and
appliance. . . . . . . . . . . . . . . . . . . . . .40
Sorting laundry . . . . . . . . . . . . . . . . .40
Starching . . . . . . . . . . . . . . . . . . . . . .41
Dyeing/bleaching . . . . . . . . . . . . . . .41
C Detergent . . . . . . . . . . . . . . . . . . 41
Correct selection of detergent . . . . . .41
Saving energy and detergent . . . . . .42
P Overview of programmes . . . . . 43
Selectable programme . . . . . . . . . . .43
H Sensors . . . . . . . . . . . . . . . . . . . 47
Unbalanced load detection system . .47
Aqua-Sensors . . . . . . . . . . . . . . . . . .47
2 Cleaning and maintenance. . . . 47
Appliance housing/control panel. . . .47
Drum . . . . . . . . . . . . . . . . . . . . . . . . .47
en Intended use
4
Descaling. . . . . . . . . . . . . . . . . . . . . 48
Detergent drawer and housing . . . . 48
Drain pump is blocked . . . . . . . . . . 49
The drain hose at the siphon is
blocked . . . . . . . . . . . . . . . . . . . . . . 50
Filter in the water supply is
blocked . . . . . . . . . . . . . . . . . . . . . . 50
3 Faults and what to do about
them . . . . . . . . . . . . . . . . . . . . . . . . . 51
Emergency release . . . . . . . . . . . . . 51
Faults and what to do about them . . 52
4 After-sales service . . . . . . . . . . 55
[ Consumption values table. . . . 56
J Technical data. . . . . . . . . . . . . . 57
r Aqua-Stop warranty . . . . . . . . . 58
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
Safety instructions en
5
( Safety instructions
Safety instructi ons
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
en Safety instructions
6
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
Installation
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this may lead to a
dangerous situation. Ensure
the following:
■ The mains voltage on your
power socket must match
the rated voltage specified
on the appliance
(identification plate). The
connected loads and the
required fuse protection are
specified on the identification
plate.
■ The mains plug and the
protective contact socket
must match and the earthing
system must be correctly
installed.
■ The installation must have an
adequate cross section.
Safety instructions en
7
■ The mains plug must be
freely accessible at all times.
If this is not possible, in
order to comply with the
relevant safety regulations, a
switch (all pole
disconnection) must be built
into the permanent
installation in accordance
with electrical installation
regulations.
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
:Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
:Warning
Risk of injury/material
damage/damage to the
appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
en Safety instructions
8
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
Safety instructions en
9
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
:Warning
Irritation of the respiratory
tract/eyes!
This appliance runs
programmes that use active
oxygen. Active oxygen can
irritate the mucosa and cause
eyes to water.
Do not open the door using the
emergency release if a
programme is running with
active oxygen. Wait until the
door has been released.
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
en Safety instructions
10
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs.
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer,
steam cleaner, hose or spray
gun to clean your appliance.
Environmental protection en
11
:Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
7 Environmental
protection
Environmental protecti on
Packaging/used appliance
Tips on economical use
■ Always fill the appliance with the
maximum amount of laundry for
each programme. ~ Page 43
■ Wash normally soiled laundry
without pretreating.
■ For light and normal soiling in
laundry, you can save energy and
detergent.
■ The selectable temperatures apply
to the care labels on the textiles. The
temperatures in the appliance may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
)
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
en Positioning and connecting
12
■ Energy-saving mode: If the
appliance is not operated for a
prolonged period (approx. 5
minutes), the Touch-Display lighting
goes out before the programme
starts and when the programme has
ended to save energy, I flashes.
Touch any area of Touch-Display to
activate the display backlighting.
When the programme is running,
most of the Touch-Display lighting
goes out. Touch any area of Touch-
Display to re-activate the lighting.
■ Automatic standby: If the appliance
is not operated for a prolonged
period (at least 20 minutes,
depending on the water level inside
of appliance), it will automatically be
put in standby mode before the
programme starts or after the
programme has ended. Press the
power button " again to switch on
the appliance.
Note: If Wi-Fi is switched on at the
appliance, when it is in Energy
saving mode, the appliance will not
automatically be put in standby
mode.
■ If the washing will be dried in a
dryer, select the spin speed
according to the dryer
manufacturer's instructions.
5 Positioning and
connecting
Positioning and connecting
Standard accessories
Note: Check the appliance for transport
damage. Never use a damaged
appliance. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
Customer Service.
Positioning and connecting en
13
In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
retailers) is required to connect the
water outlet hose to a siphon.
Useful tool
■ Spirit level for aligning
■ Wrench with:
– WAF13 for loosening the
transport braces and
– WAF17 for aligning the appliance
feet
Safety instructions
:Warning
Risk of injury!
■ The appliance is very heavy.
Be careful when lifting/transporting
the appliance.
■ When the appliance is lifted by its
protruding parts (e.g. the appliance
door), the components may break
off and cause injuries.
Do not lift the appliance by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the appliance in areas
exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The appliance must be stable
aligned so that it does not move
around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
A Mains lead
B Bag:
■ Installation and operating
instructions
■ Customer Service location
directory*
■ Warranty*
■ Supplementary sheet for the
installation and operating
instructions*
■ Cover caps for openings after
the transport braces have
been removed
■ Home Connect Installation
Guides*
C Water inlet hose on aquaStop
models
D Water outlet hose
E Elbow for securing the water
outlet hose
F Cold water inlet hose on
Standard/Aqua-Secure models
* Depending on the model
en Positioning and connecting
14
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The appliance may "wander" and tip/
topple from the base when spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 975600,
CZ 110600, Z 7080X0.
Note: On wooden joist floors, install the
appliance:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installation on a platform with
drawer
*
Platform order no.: WZ20495.
Installing the appliance in a
kitchenette
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the appliance
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
Removing the transport locks
Caution!
Damage to the appliance
■ The appliance is secured for
transportation using transport locks.
If the transport locks are not
removed, the appliance may
become damaged when it is
operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Note: Keep the screws and sleeves in
a safe place.
1. Take the hoses out of the holders.
* Depending on the model
Positioning and connecting en
15
2. Unscrew and remove all four
transport brace screws.
a) Remove the mains cable from the
holders.
b) Remove the sleeves.
3. Fit the covers.
4. Lock the covers firmly in place by
applying pressure to the snap-in
hooks.
Hose and cable lengths
Connection on left side
( ~ 105 cm
0 ~ 100 cm
8 ~ 150 cm
@ 0-max. 100 cm
#
en Positioning and connecting
16
or
Connection on right side
Tip: The following are available from
specialist dealers/the after-sales
service:
■ An extension for Aqua-Stop or cold
water supply hose (approx. 2.50 m);
order no. WMZ2380, WZ10130,
CZ11350, Z7070X0.
■ A longer supply hose (approx.
2.20 m) for standard model.
Water inlet
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not immerse the Aqua-Stop safety
valve* in water (it contains an electric
valve).
* Depending on the model
Observe the following when connecting
the appliance:
Notes
■ Only operate the appliance using
cold mains water.
■ Do not connect the appliance to the
mixer tap of an unpressurised hot-
water boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may be
damaged.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connection
1. Connect the water supply hose to
the water tap (¾" = 26.4 mm) and to
the appliance:
– Model: Standard
– Model: AquaSecure
( ~ 75 cm
0 ~ 145 cm
8 ~ 190 cm
@ 0-max. 100 cm
#
Positioning and connecting en
17
– Model: Aqua-Stop
Tip: Connect also an external water
filter (depending on the model)
between water supply hose and tap.
The filter filters dirt particles out of the
water.
Water filter must be cleaned regularly
to remove contaminants. This will
prevent blockages. See also ~
separate installation and cleaning
instruction for water filter.
2. Open the water tap carefully,
checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.
Water outlet
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
(e.g. when draining hot water into a
washbasin).
Do not reach into the hot water.
Caution!
Water damage
If the drain hose slips out of the
washbasin or the connection point
during draining due to high water
pressure, any escaping water may
cause water damage.
Secure the drain hose so that it cannot
slip out.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is immersed
in the drained water, water may be
sucked back into the appliance and
may damage the appliance/fabrics.
Make sure that:
■ The plug does not block drainage
from the washbasin.
■ The end of the drain hose is not
immersed in the drained water.
■ The water drains away quickly
enough.
Note: Do not kink the water drain hose
or put strain on it lengthways.
Connection
■ Drainage into a washbasin
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24 - 40 mm (available
from specialist dealers).
Note: The hose clamp is not
standard accessory, available from
specialist dealers.
en Positioning and connecting
18
■ Drainage into a plastic pipe with
rubber bushing or into a drainage
pit
Note: The plastic pipe is not
standard accessory, available from
specialist dealers.
Alignment
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a wrench,
by turning it in a clockwise direction.
2. Check the alignment of the appliance
with a spirit level, and adjust it if
necessary. Change the height by
turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and do
not adjust its height.
The lock nuts on all four appliance feet
must be screwed tightly against the
housing.
Electrical connection
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
Positioning and connecting en
19
Observe the following information and
ensure that:
Notes
■ The mains voltage and voltage
indicated on the appliance (rating
plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The appliance is only connected to
an alternating current via a properly
installed earthed socket.
■ The mains plug fits the socket.
■ The earthing system is properly
installed.
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the after-
sales service.
■ No multiple plugs/couplings or
extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays this
symbol is used: z.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug can be accessed at
all times.
■ The mains cable is not bent,
squashed, modified, cut through, or
in contact with heat sources.
Before washing for the first
time
The appliance was inspected
thoroughly before leaving the factory. To
remove any residual test water, run the
Drum Clean programme the first time
without laundry.
Note:
■ The appliance must have been
installed and connected properly.
~ "Positioning and connecting"
on page 12
■ Never switch on a damaged
appliance.
1. Insert mains plug.
2. Turn the water tap on.
3. Press the " button till the indicator
lamp lights up, release the button.
The appliance is switched on.
4. Close the door. Do not load any
laundry.
5. Select the Drum Clean programme.
6. Open the detergent drawer.
7. Pour approx. 1 litre of water into
dispenser II.
8. Add standard detergent to
dispenser II according
to manufacturer’s instructions for
light soiling.
Note: To prevent over sudsing, use
only half the recommended amount
of detergent. Do not use any
woollens or mild detergents.
9. Close the detergent drawer.
10.Select I.
11.When the programme ends, press
the " button till the indicator lamp
turns off, release the button.
Your appliance is now ready for use.
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose. ~ Page 50
3. Drain any residual water.
~ Page 49
4. Disconnect the appliance from the
mains.
5. Remove the hoses.
6. Empty the dispensers.
~ "Detergent drawer and housing"
on page 48
en Positioning and connecting
20
Installing the transport locks:
1. Remove the covers and keep them
in a safe place.
Note: Use a screwdriver if
necessary.
2. Insert all four sleeves.
a) Clip the hoses securely in the
holders.
b) Clip the mains cable securely in
the holders.
c) Insert and tighten the screws.
Before switching on the appliance
again:
Notes
■ The transport braces must be
removed.
~ "Removing the transport locks"
on page 14
■ Pour approx. 1 litre of water into
dispenser II, select the Rinse, Spin
or Drain programme and start. This
will prevent detergent from flowing
straight into the drain during the next
wash.
Get to know your appliance en
21
* Get to know your
appliance
Get to know your appliance
Appliance
#
( Detergent drawer
0 Control panel/touch display
8 Loading door
@ Service flap
en Get to know your appliance
22
Control panel
Touch display
Caution!
Material damage/damage to the
appliance.
Exerting excessive pressure on the
display may damage it. Do not use a
sharp object on the display or exert
excessive pressure on it.
Note: If you touch the screen near the
edge, the appliance may not detect this
if you have touched it outside of the
detection area.
Operating logic
Touching
Touch the touch display with your finger
to open or select an element.
( Touch display
Touch lightly to select settings.
0 Door opening
Press to open the door.
You will only be able to open the door if the appliance is switched on and
the programme progress allows it.
8 Main switch
Press to switch the appliance on or off (standby).
Get to know your appliance en
23
Swiping
Swipe your finger over the touch display
to scroll through a list, either from left to
right or top to bottom.
What the symbols mean
Setting is not selected
Setting selected
Return to the higher-level screen
What the colours mean
Setting cannot be selected
Setting can be selected or has already
been selected
Setting has been selected
Menu
After switching on the appliance:
After selecting a programme:
*UH\
:KLWH
( Programmes or favourites
0 Time ~ Page 33
8 Options ~ Page 29
@ Start or Pause
H Appliance menu ~ Page 31
P Programmes
( Programme
0 Programme settings ~ Page 25
8 Options ~ Page 29
@ Start or Pause
H Appliance menu ~ Page 31
P Programme features ~ Page 27
%OXH
#+
3
#+
3
en Operating the appliance
24
1 Operating the
appliance
Operati ng the appli ance
Switching on the appliance/
selecting a programme
Note: The appliance must be correctly
installed and connected.
1. Switch on the appliance.
Notes
– It may take a few seconds for the
appliance to switch on.
– If you are switching the appliance
on for the first time, you will need
to select the language you
require (you will not need to do
this every time). ~ Page 34
2. Scroll through the options to find the
programme you require.
Note: If you have saved
programmes as favourites, switch to
Favourites and select the
programme you require from there.
~ Page 29
3. Touch the required programme.
Your programme has now been
selected and the associated
programme settings and
programme features will be
displayed.
Note: If the childproof lock has been
activated, you may need to deactivate it
before you can make any changes on
the touch display or start the
programme. ~ Page 32
Putting the washing in the
drum
1. Prepare and sort the laundry.
2. Press Ï to open the door and check
whether the drum has been
completely emptied. If required,
empty the drum.
Notes
– You can only open the door if the
appliance is switched on.
– If the door will not open (e.g. due
to a power cut), you can open the
door manually. ~ Page 51
Operating the appliance en
25
3. Load the laundry unfolded into the
drum.
4. Close the door.
Caution!
Exerting excessive pressure on the
door may damage it.
Do not apply a high amount of
pressure on the door.
Caution!
Risk of material damage to the
appliance or laundry.
Make sure that laundry is not
trapped in the door.
Programme settings
Once you have selected a programme,
you will be shown preset programme
settings. Preset programme settings are
recommendations for the programme
you have selected and will vary.
You can find further programme
settings by touching ˜ More.
You can do the following to
programme settings:
■ Adjust them
■ Activate/deactivate them
Adjusting
1. Touch the programme setting.
The setting options will be displayed.
2. Touch or swipe your finger along the
bar until the required value is
selected.
Notes
– The changes will be applied
immediately and do not need to
be confirmed.
– The changes will not be saved
permanently for the programme.
en Operating the appliance
26
3. Touch the programme setting to
return to the programme settings
overview.
Activating/deactivating
1. Touch the programme setting.
2. Touch the programme setting to
activate or deactivate it.
If a tick appears, this means that the
programme setting has been
activated. If there is no tick, this
means that the programme setting is
deactivated.
Notes
■ Touch § to return to the higher-level
screen.
■ Not all programme settings are
available for every programme.
■ Once you have started a
programme, depending on how far
through the programme the
appliance is, it may not still be
possible to select certain
programme settings.
p Temperature
Before and after the programme starts,
you can change the set temperature
depending on how far through the
programme the appliance is.
The maximum temperature that can be
set depends on the programme that has
been selected.
Touch p Temperature and adjust it.
0 Spin
Before and after the programme starts,
you can change the spin speed (in rpm;
revolutions per minute) depending on
how far through the programme the
appliance is.
The maximum speed that can be set
depends on the model and programme
that has been selected.
Touch 0 Spin and adjust it.
l Extra Rinse
Additional rinse cycle for particularly
sensitive skin and/or for areas with very
soft water.
Touch l Extra Rinse and adjust it.
Note: Additional rinse cycles extend
the duration of the programme.
! Prewash
Prewash for heavily soiled laundry.
Touch ! Prewash to activate or
deactivate it.
æ Less Ironing
Reduces creasing by means of a
special spin sequence followed by
fluffing and reduced spin speed.
Touch æ Less Ironing and activate or
deactivate it.
Note: If æ Less Ironing has been
activated, the laundry will have retained
a higher than average level of moisture
after spinning.
Operating the appliance en
27
z Water Plus
Increased water level for gentler
treatment of the laundry.
Touch z Water Plus to activate or
deactivate it.
ç Silent Wash
Reduced noise values thanks to a
special wash and spin cycle and
deactivated end signal. Especially
suitable for washing at night.
Touch ç Silent Wash to activate or
deactivate it.
õ Soaking
Before the main wash cycle starts, the
laundry remains in the water for longer
to remove bad soiling. To be used for
particularly stubborn soiling.
Touch õ Soaking and adjust it.
Note: To avoid discolouration, only
soak laundry of the same colour
together.
$ Rinse Hold
The laundry remains in the rinsing water
after it has been washed.
Touch $ Rinse Hold and activate or
deactivate it.
Note: If you have selected $ Rinse
Hold, the laundry remains in the rinsing
water after it has been washed. You
either have to spin the laundry or drain
the water in order to end the
programme. Only then can you remove
the laundry.
ã AutoStains
Adjusts the washing temperature, drum
movement and soaking time to the
specific type of stain.
Hot or cold water, gentle or intensive
washing and long or short soaking
ensure that the wash programme
sequence is specially adapted to each
type of stain.
Touch ã AutoStains and select the
appropriate type of stain.
Note: The programme duration,
number of rinse cycles and water level
may vary, depending on the type of
stain selected.
Programme features
Once you have selected a programme,
look at the programme features.
Touch the required feature.
en Operating the appliance
28
B Delayed start
Before the programme starts, you can
set the time at which you want the
programme to finish.
1. Touch B.
2. Slide your finger along the bar until
the required number of hours and
minutes are shown/the time at which
you want the programme to end is
shown.
Note: Once you have set the time
on your appliance, you can set the
time at which you want the
programme to end.
If you have not set the time, you will
only be able to set when the
programme ends in hours and
30 minute increments.
3. Touch I.
The programme end has now been
set and your programme will start
after a delay.
Note: As long as the programme has
not yet started, you will still be able to
load more laundry or remove some
from the drum.
± Flex start
Activate the Flex start function to allow
your smart energy system (Energy
manager) to start your appliance once
your home photovoltaic system is able
to provide sufficient energy or the
energy tariff is good.
Note: Your smart energy system
(Energy manager) cannot start your
appliance until it is connected to the
appliance.
Activating Flex start
1. Touch B.
2. Slide your finger along the bar until
the required time period is shown in
hours or as a clock time.
Note: Once you have set the time
on your appliance, you can use this
to set the time period.
If you have not set the time or if you
have deactivated it, you will only be
able to set the time period in hours.
3. Touch I.
4. Touch }.
The Flex start function has now been
activated and the appliance will wait to
be started by the smart energy system
(Energy manager).
Notes
■ If the smart energy system (Energy
manager) does not start the
appliance, the programme will still
be started before the set time period
ends.
The programme will then end when
the time period ends.
■ To prevent the build-up of odours,
the appliance is always started with
Flex start such that the laundry
never remains in the drum for more
than 6 hours after the programme
has ended.
■ Any action on the appliance (such as
adjusting the programme selector)
will deactivate Remote start and in
turn the Flex start function.
If the Flex start function is
deactivated by an action being
performed on the appliance, the B
Delayed start will remain active.
Adding more laundry or removing
laundry
If the Flex start function has already
been activated but the programme has
not yet started, you will still be able to
load more laundry or remove some
from the drum.
Operating the appliance en
29
1. Touch I.
2. Open the door.
3. Add more laundry or remove
laundry.
4. Close the door.
5. Touch I.
6. Touch }.
Flex start will appear on the display
panel.
The Flex start function has now been
activated and the appliance will wait to
be started by the smart energy system
(Energy manager).
®
You can display useful information and
the energy and water consumption for
each programme.
Compare the consumption data for
each of the programmes with the
options and programme settings that
have been selected for them, so that
you can reduce your energy and water
consumption.
1. Touch ®.
This displays the energy and water
consumption and the programme
information.
2. Touch § to return to the
programmes overview.
â Favourites
You can manage a selected
programme with your favourite settings.
You can do the following to favourites:
■ Save them
■ Call them up
■ Delete them
Saving
1. Select the programme you require,
and adjust the programme settings
as needed.
2. Touch â in the programme features.
This programme has now been
saved to your list of favourites.
Notes
■ Each programme can only be saved
once.
■ You can save up to seven favourite
programmes.
Calling up
1. Switch on the appliance.
2. Touch â Favourites.
3. Touch the favourite programme you
wish to use.
4. Start the programme.
Deleting
1. Select the favourite programme you
want to delete.
2. Touch æ in the programme features.
3. Confirm that you wish to delete this
favourite programme.
This programme has now been
deleted from your list of favourites.
Options
After you have set a programme, you
can use the options to further customise
the washing process to your laundry.
You can do the following to options:
■ Adjust them
■ Activate/deactivate them
Adjust them
1. Touch the option.
The setting options are displayed.
en Operating the appliance
30
2. Touch or swipe your finger along the
bar until the required value is
displayed.
Note: The changes are applied
immediately and do not need to be
confirmed.
Activating/deactivating
1. Touch the option.
2. Touch the option to activate or
deactivate it.
Remote start }
Activate remote start to allow the
appliance to be started via the
Home Connect app.
Touch it briefly to activate or deactivate
it.
Notes
■ The appliance must be connected to
your home network to activate
remote start.
■ Remote start can only be activated if
the appliance door and detergent
drawer are closed.
■ Remote start cannot be activated if
the childproof lock is active.
Deactivate the childproof lock
beforehand.
■ Remote start will be deactivated for
safety reasons in the following
circumstances:
■ If you open the door.
■ In the event of a power failure.
■ Once the programme has ended.
■ If you press I on the appliance.
■ If you press Remote start } again
on the appliance.
■ If you press " for standby mode.
sensoFresh î
There are two intensity settings for the
active oxygen treatment.
Active oxygen intensity
varioSpeed(
This programme uses extra energy to
wash your laundry more quickly.
Touch varioSpeed ( to activate or
deactivate this option.
Note: With the varioSpeed ( option
activated, your laundry will still be
washed just as effectively by your
chosen programme as when this option
is not selected.
eco ¦
This programme washes at lower
temperatures over a longer period of
time to conserve energy.
Touch eco ¦ to activate or deactivate
this option.
Note: With the eco ¦ option activated,
your laundry will still be washed just as
effectively by your chosen programme
as when this option is not selected.
Start the programme
Touch and hold I button for 1~2
seconds, then release the button.
The programme starts and the
appliance door is locked.
The programme information is shown
on the touch display while the
programme is in progress.
1 Normal for light odours
2 Intensive for strong odours, e.g.
cigarette smoke, kitchen odours
Appliance menu en
31
Adding more laundry or
removing laundry
If the programme has already started,
you will still be able to load more
laundry or remove some from the drum.
1. Touch I.
This will pause the programme.
2. Open the door.
3. Add more laundry or remove
laundry.
4. Close the door.
5. Touch I.
Notes
■ Do not leave the appliance door
open for too long when adding more
laundry, otherwise water may start to
trickle out from the laundry.
■ For safety reasons, the appliance
door remains locked when the water
level or temperature is high, during
the active oxygen treatment
(depending on appliance features)
and while the drum is turning, and it
is not possible to add more laundry
during this time. Refer to the
messages on the touch display.
Cancel the programme
1. Touch Cancel.
2. Press Ï to open the door.
Note: If there is a high water level or
high temperature, the appliance
door remains locked for safety
reasons.
3. Remove the laundry.
If the temperature is too high:
1. Touch Cancel.
2. Select the Rinse programme to cool
the laundry.
3. Touch I.
If the water level is too high:
1. Touch Cancel.
2. Select the Spin or Drain programme
to drain the water.
3. Touch I.
Programme end
Laundry is ready. will appear on the
touch display
1. Press Ï to open the door.
2. Remove the laundry.
3. Press " for standby mode.
Note: If you have selected $ Rinse
Hold, the laundry will remain in the
rinsing water after it has been washed.
You must either spin the laundry or
drain the water in order to end the
programme. Only then can you remove
the laundry.
Q Appliance menu
Appliance menu
In the appliance menu, you can
activate/deactivate the childproof lock
and signal tones, and implement all
appliance settings.
1. Touch c or touch and swipe
upwards.
The appliance menu is now open.
2. Touch the required setting.
en Appliance menu
32
Childproof lock w
You can lock the control panel to
prevent settings from being changed
inadvertently.
You can do the following to the
childproof lock:
■ Activate
■ Deactivate
Activating
Touch w.
This activates the childproof lock; you
will no longer be able to make any
changes on the touch display.
Deactivate
1. Touch anywhere on the touch
display.
A message appears on the touch
display to tell you that the childproof
lock has been activated.
2. Touch and hold Deactivate child
lock for three seconds.
This deactivates the childproof lock.
Notes
■ To remove the laundry at the end of
the programme, deactivate the
childproof lock.
■ The childproof lock can be activated
no matter what status the appliance
is in.
■ The childproof lock also remains
activated when the appliance has
been put into standby mode.
■ If the appliance is put into standby
mode while the programme is
running and the childproof lock has
been activated, the programme
resumes when the appliance is
switched back on.
Audible signal settings ü
Signal tone after the end of the
programme.
You can do the following to the signal
tone:
■ Deactivate it
■ Activate it
Deactivating
Touch ü.
Activating
Touch ó.
Appliance Setting à
You can do the following to appliance
settings:
■ Adjust them
■ Activate/deactivate them
Adjusting
1. Touch à.
2. Swipe until the required appliance
setting appears.
Appliance menu en
33
3. Touch the appliance setting.
4. Touch or swipe your finger along the
bar until the required value is
displayed.
Note: The changes are applied
immediately and do not need to be
confirmed.
Activating/deactivating
1. Touch the appliance setting.
2. Touch the appliance setting to
activate or deactivate it.
If a tick appears, this means the
setting has been activated. If there is
no tick, this means that the setting is
deactivated.
Time
You can set the time on the appliance.
1. Touch Time.
2. Touch On.
3. Touch the hour side of the time
display and swipe your finger along
the bar until the correct hour is
shown.
4. Touch the minutes side of the time
display and swipe your finger along
the bar until the correct number of
minutes past the hour is shown.
The time has now been set.
Note: The time will only be shown on
the touch display if it has been
activated.
Sounds
You can set the tones for the buttons,
messages and the programme end.
1. Touch Sounds.
2. Choose between Programme End
and Buttons and Info.
3. Swipe your finger along the bar until
the required volume is selected.
en Appliance menu
34
Drum clean reminder
Your appliance can issue you with
regular reminders to run the cleaning
programme.
Touch Drum clean reminder to activate
or deactivate the reminder function.
Brightness
You can set the brightness of the touch
display.
Touch Brightness and adjust it.
Light Ring
You can define when the door light
lights up or set the brightness of the
door light.
1. Touch Light Ring.
2. Touch Set Brightness to adjust the
brightness.
3. Touch Set Mode to define whether
the door light should be activated or
deactivated or whether it should only
deactivate for specific situation.
Language
You can set the language.
1. Touch Language.
2. Scroll through the list until the
language you require is shown.
3. Touch the required language.
4. Touch Restart to apply the change.
Note: If you change the language, this
change will not be applied until the
appliance is restarted.
Home Connect
You can find all the information
regarding Home Connect in the
dedicated section. .
Software update is available. Would
you like to install update?
As soon as a new update is available, a
message will appear on the touch
display on your appliance.
You can install the update directly via
the message on the display or,
alternatively, via the appliance settings.
Touch Software update is available.
Would you like to install update?.The
update will now be installed. Installation
may take a few minutes.
Notes
■ Do not put the appliance in standby
mode while it updates.
■ If no software updates are available,
Your software is up to date. will
appear on the touch display.
Home Connect en
35
Factory settings
You can reset all your appliance
settings.
1. Touch Factory settings.
2. Touch Reset.
3. Confirm that you wish to reset the
settings.
Note: If you do this, your saved
favourite programmes will be lost.
o Home Connect
Home Connect
This appliance is Wi-Fi-capable and can
be remotely controlled using a mobile
device.
You can use the Home Connect app to
do the following on your appliance from
your mobile device:
■ Set up programs and launch them.
■ Adjust, activate and deactivate
program settings.
■ Query the status of programs.
■ Adjust, activate and deactivate
appliance settings.
■ Put the appliance into standby
mode.
Before you can use the Home Connect
functions, you will need to carry out the
following steps:
1. Install the Home Connect app on
your mobile device.
2. Register in the Home Connect app.
3. Connect your appliance to your
home network automatically or
manually (you only need to do this
the first time).
4. Connect your appliance to the Home
Connect app.
You can find information about the app
on our Home Connect website
www.home-connect.com.
Home Connect services are not
available in every country. The
availability of the Home Connect
function depends on the availability of
Home Connect services in your country.
You can find information on this at
www.home-connect.com.
Notes
■ Please observe the safety
precautions in this instruction
manual and make sure that these
are complied with even when
operating the appliance via the
Home Connect app while you are
away from home. You must also
follow the instructions in the
Home Connect app.
■ You cannot use the
Home Connect app to make
changes while the controls on the
appliance are being operated.
However, you can use the
Home Connect app to see any
adjustments made directly on the
appliance itself.
Calling up the Home Connect
menu
In the Home Connect menu, you can
create and view network connections,
reset network settings, activate/
deactivate Wi-Fi and find other Home
Connect functions.
1. Switch on the appliance.
2. Press c or press and hold c and
swipe upwards.
A menu is displayed.
en Home Connect
36
3. Press à .
4. Press Home Connect .
5. Press Continue.
You are now in the Home Connect
menu.
Note: Press § to return to the higher-
level screen.
Connecting to the home
network and the Home
Connect app
Connect your appliance to the home
network automatically or manually
(you only need to do this the first time).
Notes
■ If your home network router has a
WPS function, you can connect the
appliance to your home network
automatically.
■ If your home network router does not
have a WPS function, you need to
connect the appliance to your home
network manually.
You must then connect to the Home
Connect app.
Note: To connect your appliance to the
home network, Wi-Fi must be activated
on the appliance. Wi-Fi is deactivated
on the appliance by default and is
activated automatically when you
connect your appliance to your home
network.
Connecting to your home network
automatically
Step 2.1
Ensure that you are in the Home
Connect menu. ~ Page 35
1. Press Settings.
2. Press Connect to network.
3. Press Connect automatically
(WPS).
4. Confirm the message in the display.
The appliance now attempts to connect
to your home network. | flashes in the
display.
5. Activate the WPS function on your
home network router within the next
2 minutes.
6. Confirm the message in the display.
If the appliance has connected to your
home network successfully, Your home
appliance is connected to your home
network. and | appear in the display
and light up continuously.
Note: If you are not able to establish a
connection, check whether your
appliance is within range of your home
network.Try connecting automatically
again or connect your appliance
manually.
Connecting to your home network
manually
Step 2.2
Ensure that you are in the Home
Connect menu. ~ Page 35
1. Press Settings.
2. Press Connect to network.
Home Connect en
37
3. Press Connect manually.
The appliance now sets up its own Wi-Fi
network with the name (SSID)
HomeConnect.
4. Call up the Wi-Fi setting on the
mobile device.
5. Connect the mobile device to the
Home Connect Wi-Fi network and
enter the password (key)
HomeConnect.
Your mobile device now connects to
the appliance. The connection
process may take up to 60 seconds.
6. Confirm the message in the display.
7. Once you have connected
successfully, open the
Home Connect app on the mobile
device.
8. In the Home Connect app, enter the
network name (SSID) and password
(key) for your home network.
9. Carry out the last steps in the
Home Connect app to connect your
appliance.
10.Confirm the message in the display.
If the appliance has connected to your
home network successfully, Your home
appliance is connected to your home
network. and | appear in the display
and light up continuously.
Note: If you are not able to establish a
connection, check whether your
appliance is within range of your home
network. Try connecting manually again.
Connecting to the Home Connect app
Step 3
If your appliance is connected to your
home network, you can connect it to the
Home Connect app.
Ensure that you are in the Home
Connect menu. ~ Page 35
Make sure that you have opened the
Home Connect app and are logged in.
1. Press Settings.
2. Press Connect with app.
The appliance now attempts to connect
to the Home Connect app.
3. Once your appliance is displayed in
the app, carry out the last steps in
the Home Connect app.
4. Confirm the message in the display.
Note: If you were not able to establish
a connection, check whether your
mobile end device is within range of
your home network or is connected to
this. Try connecting to the
Home Connect app again.
en Home Connect
38
Energy management
You can connect your appliance to your
smart energy system (Energy manager).
Once you have connected your
appliance to the smart energy system
(Energy manager) and activated the
Flex start function, you will be able to
optimise your energy consumption
because your appliance will not start up
until your home photovoltaic system can
provide sufficient energy or the energy
tariff is good.
Further information and system
requirements for using the Energy
manager can be found at: www.home-
connect.com/energymanagement
Notes
■ The smart energy system (Energy
manager) must use the EEBus
initiative communications standard.
■ Before you start, read the smart
energy system instruction manual to
find out how to connect your
appliance to the smart energy
system (Energy manager).
1. Press à .
2. Press Connect with energy
manager.
Your appliance now attempts to
connect to the smart energy system
(energy manager). If the appliance
has connected successfully, Your
home appliance is connected to
your energy manager. appears in
the display.
3. Press Continue.
4. Activate Flexstart if you want the
smart energy system (Energy
manager) to start up your appliance.
Status
View the status of your connection to
the home network, to the app and to the
energy manager (depending on the
appliance features).
Ensure that you are in the Home
Connect menu. ~ Page 35
Press Status.
Activating/deactivating Wi-Fi
If your appliance is already connected
to your home network, you can activate
or deactivate Wi-Fi on your appliance.
Ensure that you are in the Home
Connect menu. ~ Page 35
Press Wi-Fi.
Notes
■ If you connect to your home network,
Wi-Fi is activated automatically.
■ If Wi-Fi is activated on your
appliance, the appliance is not
automatically put in standby mode.
■ If Wi-Fi is switched off on the
appliance, it is not possible to use
the Home Connect app to start or
control the appliance remotely.
■ If Wi-Fi is switched off and your
appliance was previously connected
to your home network, this
connection will be re-established
automatically when Wi-Fi is switched
back on.
■ If you activate this function, the
energy consumption increases in
comparison to the values specified
in the consumption value table.
Home Connect en
39
Resetting your network
settings
You can reset all of the network
settings.
Ensure that you are in the Home
Connect menu. ~ Page 35
1. Press Reset.
Do you want to reset all network
settings? appears in the display.
2. Press Factory settings.
Note: If you want to operate your
appliance via the Home Connect app
again, you will need to reconnect it to
your home network and to the
Home Connect app.
Updating the software
You can update the Home Connect
software on your appliance. As soon as
a new software update is available, a
note appears in the display: Software
update is available. Would you like to
install update?
Install the update directly via the
message in the display or manually as
follows:
1. Press à .
2. Press Software Update.
The Home Connect software will now be
updated.
3. Confirm the message in the display.
Note: If no software update is available,
Your software is up to date. appears in
the display.
Note: The software update may take
several minutes. Do not switch the
appliance off while updates are being
installed.
Information on data protection
When your appliance is connected for
the first time to a Wi-Fi network, which is
connected to the Internet, your
appliance transmits the following
categories of data to the Home Connect
server (initial registration):
■ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
installed Wi-Fi communication
module).
■ Security certificate of the Wi-Fi
communication module (to ensure a
secure data connection).
■ The current software and hardware
version of your household appliance.
■ Status of any previous resetting to
factory settings.
This initial registration prepares the
Home Connect functions for use and is
only required when you want to use
these Home Connect functions for the
first time.
Note: Ensure that the Home Connect
functions can be used only in
conjunction with the Home Connect
app. Information on data protection can
be accessed in the Home Connect app.
Declaration of Conformity
BSH Hausgeräte GmbH hereby
declares that the appliance with
Home Connect functionality meets the
basic requirements and other relevant
provisions of the Directive 2014/53/EU.
A detailed RED Declaration of
Conformity can be found online at
www.siemens-home.bsh-group.com
among the additional documents on the
product page for your appliance.
2.4 GHz band: max. 100 mW
en Laundry
40
Z Laundry
Laundry
Protecting your laundry and
appliance
Caution!
Damage to the appliance/textiles
Foreign objects (e.g. coins, paper clips,
needles, nails) may damage the
washing or components of the
appliance.
The following instructions must be
observed when preparing your laundry:
■ Always follow the manufacturer's
instructions when dosing
all detergents, cleaning aids, care
products and cleaning agents.
■ Do not exceed maximum load.
Overfilling will impair the washing
result.
■ Keep detergents and agents for the
pretreatment of laundry (e.g. stain
remover, prewash sprays, etc.) away
from the surfaces of the appliance.
Using a damp cloth, immediately
remove any fine spray residue and
other residue or droplets.
■ Empty any pockets. Remove any
foreign objects.
■ Remove metal parts (paper clips,
etc.).
■ Trousers, knitwear and knitted
textiles, e.g. jersey garments, T-shirts
or sweatshirts, should be turned
inside out.
■ Ensure that underwired bras are
appliance-washable.
■ Wash delicates in a net or bag
(tights, underwired bras, etc).
■ Close zips, button up covers.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or include in
the net/bag.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre
■ Colour
Note: Laundry may discolour. Wash
white and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
Some examples of soiling levels can
be found in the chapter
– Light: Do not need to pretreat,
select the varioSpeed setting if
necessary.
– Normal
– Heavy: Load less laundry, need
to pretreat or soak laundry firstly.
– Stains: Remove/pretreat stains
while they are fresh. First dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
M Suitable for normal washing
process;
e.g. Cottons programme
N A gentle washing process is
required;
e.g. Easy-Care programme
O An especially gentle washing
process is required;
e.g. Delicates/
Silk programme
W Suitable for washing by hand;
e.g. Wool programme
Ž Do not machine wash.
Detergent en
41
Starching
Note: Laundry should not be treated
with fabric softener.
1. Switch on the appliance.
2. Select the Rinse programme.
3. Measure starch into compartment ©
in accordance with the
manufacturer's instructions (clean
first if necessary).
4. Touch the I button.
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the appliance to bleach
clothes.
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
en Detergent
42
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information.
Saving Soiling/note
Reduced temper-
ature and deter-
gent quantity as
per the recom-
mended dosage
Light
No visible dirt or stains. Cloth-
ing has taken on some body
odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Temperature as
per the care label
and detergent
quantity as per
the recom-
mended dosage
for heavy soiling
Heavy
Dirt and/or stains clearly visi-
ble, e.g. tea towels, baby
items, work clothing
Overview of programmes en
43
P Overview of
programmes
Overview of programmes
Selectable programme
Programme/Type of washing Options/Information
Name of the programme
Brief explanation of the programme and for which fabrics it
is suitable.
Max. load as kg
selectable temperature* as °C
selectable spin speed* in rpm
possible programme settings and
options*
sensoFresh
For eliminating odours and freshening up non-washable fab-
rics effectively. You can choose between two treatment lev-
els depending on how strong the odour is.
Note: . The detergent can not be added for this programme.
Max. load 1 kg
-
Off
î sensoFresh
Cottons
For cleaning normal to heavily soiled cotton or linen cloth-
ing.
Max. load 10 kg/5**kg
Cold - 90 °C
400 - 1400 rpm
(, ¦, !, æ, l, z, ç, õ, $,
ã
Easy-Care
For cleaning easy-care laundry made from synthetic fibres or
mixed fabrics, such as polyamide or polyester.
Max. load 4 kg
Cold - 60 °C
400 - 1200 rpm
(, ¦, !, æ, l, z, ç, õ, $,
ã
Mixed Fabrics
For cleaning different fabrics (cotton, synthetic fibres and
mixed fabrics) in one washing cycle. Suitable for light to nor-
mally soiled laundry.
Max. load 4 kg
Cold - 40 °C
400 - 1400 rpm
(, ¦, !, æ, l, z, ç, õ, $,
ã
* depending on the model and the programme.
** reduced load with varioSpeed (.
en Overview of programmes
44
Delicates/Silk
For cleaning delicate fabrics, such as silk, satin or viscose.
Reduced spinning for optimal textile care. We recommend
using a detergent designed for delicates.
Max. load 2 kg
Cold - 40 °C
Off - 800 rpm
(, ¦, !, æ, l, z, ç, õ, $,
ã
Wool
For gently cleaning woollen fabrics, e.g. cashmere/lamb's wool.
Reduced drum movement prevents fibre rubbing and shrinking.
Very gentle, suitable for fabrics which hand-washing is recom-
mended. Detergent designed for woollens strongly recom-
mend.
Max. load 2 kg
Cold - 40 °C
Off - 800 rpm
ç, $
Dark Wash
For gentle cleaning of dark-coloured laundry, such as jeans.
Wash the laundry inside-out. High water level for an optimal
rinse result. Reduced spinning for optimal textile care. We rec-
ommend using a liquid detergent.
Max. load 3.5 kg
Cold - 40 °C
400 - 1200 rpm
(, ¦, !, æ, l, z, ç, õ, $,
ã
Shirts
For cleaning blouses and shirts made from cotton, linen or
mixed fabrics. Reduced spinning prevents creases.
Max. load 2 kg
Cold - 60 °C
400 - 800 rpm
(, ¦, !, æ, l, z, ç, õ, $,
ã
Hygiene Mix
For cleaning different fabrics (cotton, synthetic fibres and mixed
fabrics) that have particularly strict hygienic requirements using
active oxygen.
Max. load 4 kg
Cold - 40 °C
400 - 1400 rpm
(, ¦, !, æ, l, z, ç, õ, $,
ã
Textile Guard
For gentle washing water-resistant and breathable fabrics with
subsequent Textile Guard (requires additional waterproofing
agent). Mild liquid detergent recommended. Do not use fabric
softener; remove fabric softener residue from detergent dis-
penser before starting.
Note: Add waterproofing agent into the dispenser M.
Max. load 1 kg
Cold - 40 °C
400 - 800 rpm
(, ¦, l, z, ç, ã
Programme/Type of washing Options/Information
* depending on the model and the programme.
** reduced load with varioSpeed (.
Overview of programmes en
45
Duvet
For gentle cleaning of microfibre blankets, pillows and clothing
filled with down or synthetic fibres. Wash larger items individu-
ally. We recommend using a small dose of a detergent
designed for delicates.
Max. load 2.5 kg
Cold - 60 °C
400 - 1200 rpm
(, ¦, l, z, $
Curtains
For cleaning heavy and light curtains. Reduced spinning pre-
vents creases. We recommend using a special detergent.
Max. load 3.5 kg
Cold - 40 °C
Off - 800 rpm
(, ¦, !, l, z, ç, õ, $, ã
myTime
The programme duration can be adjusted individually. For
cleaning different fabrics (cotton, synthetic fibres and mixed
fabrics) in one washing cycle.
The duration of this washing programme can be self set from
20 minutes to maximum 60 minutes, with 10-minute incre-
ments.
Note: Increase the length of the wash programme with Extra
Rinse.
Max. load 2 kg
Cold - 40 °C
400 - 1200 rpm
æ, l, z, ç
Rapid 15
For washing lightly soiled laundry quickly (cotton, synthetic
fibres and mixed fabrics) in 15 minutes.
Max. load 2 kg
Cold - 40 °C
400 - 1200 rpm
l, ç, $
Auto gentle
For cleaning delicate fabrics (cotton, synthetic fibres) in one
washing cycle. The programme detects the fabric type and the
degree of soiling and automatically adjusts the washing time,
amount of detergent and water volume.
The default temperature is 30 °C.
Max. load 3.5 kg
Auto
Auto
ç, $, ã
Cottons Eco ü
For cleaning normally soiled cotton clothing with optimised
energy and water consumption.
Max. load 10 kg
Cold - 90 °C
400 - 1400 rpm
!, æ, l, z, ç, õ, $, ã
Programme/Type of washing Options/Information
* depending on the model and the programme.
** reduced load with varioSpeed (.
en Overview of programmes
46
Rinse
For running separate rinse and spin cycles.
-
-
Off - 1400 rpm
æ, l, z, ç, $
Spin
For running a separate spinning cycle.
-
-
Off - 1400 rpm
æ, ç
Drain
For draining all the remaining water in the washing machine
separately, e.g. after rinse hold.
-
-
-
-
Drum Clean
An intensive and antibacterial clean of the washing machine
drum, which rinses the inlet and outlet hoses using active oxy-
gen.
Note: Always follow the manufacturer's instructions when dos-
ing the detergent.
-
-
1200 rpm
ç
Programme/Type of washing Options/Information
* depending on the model and the programme.
** reduced load with varioSpeed (.
Sensors en
47
H Sensors
Sensors
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the spin speed is reduced
or the spin cycle is not performed for
safety reasons.
Note: Place large and small items of
laundry evenly in the drum.
Aqua-Sensors
Depending on the programme and
model
During a rinse cycle, the Aqua sensor
checks the turbidity of the rinsing water
(turbidity is caused by dirt and
detergent residue). The duration and the
number of rinse cycles depend on the
turbidity of the water.
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Risk of death!
There is a risk of electric shock if touch
live components.
Press the button " and pull out the
mains plug.
Caution!
Fire and explosion hazard!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
The appliance may be damaged!
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
appliance.
Do not use cleaning agents that contain
solvents.
Appliance housing/control
panel
■ Remove the detergent residue
immediately.
■ Wipe the housing and the control
panel with a soft, damp cloth.
■ Do not use abrasive cloths, sponges
or detergents (stainless steel
cleaner).
■ Do not clean the appliance with a
water jet.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the appliance, or
to clean the drum, run the Drum Clean
programme without laundry.
en Cleaning and maintenance
48
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from
customer services.
Detergent drawer and housing
If the appliance contains detergent or
fabric softener residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. To remove the insert: Push the insert
upwards from below with your finger.
3. Clean the detergent dispenser tray
and insert with water and a brush,
and dry it. Clean the inside of the
housing as well.
4. Fit the insert and lock it in place
(push the cylinder onto the guide
pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can
evaporate.
Cleaning and maintenance en
49
Drain pump is blocked
Note: Turn the water tap off to prevent
more water from flowing in and to
ensure that it is drained via the pump.
:Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the water to cool down first.
1. Press the " button. Pull out the
mains plug.
2. Open the service flap.
3. Take the drain hose out of the
retainer.
Remove the sealing cap and pour
the water out into a suitable
container.
Replace the sealing cap and place
the drain hose back in the retainer.
4. Carefully unscrew the pump cover;
residual water may leak out.
Clean the interior, pump cover
thread and pump housing. The
impeller in the drain pump must be
able to rotate.
5. Refit and screw on the pump cover.
The handle must be in a vertical
position.
6. Close the service flap.
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash: Pour 1 litre of
water into dispenser II and start the
Rinse, Spin or Drain programme.
en Cleaning and maintenance
50
The drain hose at the siphon
is blocked
1. Press the " button. Pull out the
mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
3. Clean the drain hose and siphon
connecting piece.
4. Re-attach the drain hose and secure
the connection point using the hose
clamp.
Filter in the water supply is
blocked
Release water pressure in the supply
hose:
1. Turn off the water tap.
2. Select any programme (except
Rinse, Spin and Drain
programmes).
3. Select the I button. Allow the
programme to run for approx. 40
seconds.
4. Press the button ".
5. Pull out the mains plug.
Clean the filters:
1. Disconnect the hose from the rear of
the appliance.
2. Use pliers to remove the filter.
3. Clean the filter with a small brush.
4. Connect the hose and check for
leaks.
Faults and what to do about them en
51
3 Faults and what to do
about them
Faults and what to do about them
Emergency release
E.g. power outage or in the event of a
loss of power
The programme continues when the
power supply is restored.
However, if the laundry has to be
removed, the appliance door can be
opened as follows:
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
and laundry.
If possible, leave it to cool down first.
:Warning
Risk of injury!
Reaching into the drum while it is still
turning may cause hand injuries.
Do not reach into the drum when it is
turning.
Wait until the drum has stopped turning.
:Warning
Irritation of the respiratory tract!
Any active oxygen that is emitted may
irritate the mucosa and cause eyes to
water.
Do not open the door using the
emergency release if a programme is
running with active oxygen.
Wait until there is no active oxygen in
the drum.
Caution!
Water damage!
Any escaping water may cause water
damage.
Do not open the door if water can be
seen through the glass.
1. Press the " button. Pull out the
mains plug.
2. Open the service flap.
3. You can find a vacuum cup on the
drain hose, take it out of the drain
hose.
4. Drain the water. ~ Page 49
5. Pull the emergency release
downwards with a tool and release.
And use the vacuum cup to open the
door.
en Faults and what to do about them
52
Faults and what to do about them
Faults Cause/Remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw fitting on the supply hose.
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■ Programme does not start?
■ Is the tap turned on?
■ Could the filter in the water supply be blocked?
~ "Filter in the water supply is blocked" on page 50
■ Is the supply hose kinked or trapped?
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Dispenser(s):
1. Empty and clean.
2. Refill.
Detergent/fabric softener
has congealed in the dis-
pensers.
Clean and refill the dispensers.
Unable to open door. ■ The safety function is activated. Stop the programme?
■ Can the door only be opened by the emergency release?
~ "Emergency release" on page 51
■ Child lock is activated? For continuing please hold "Deactivate child lock"
for 3 seconds.
■ Water temperature too high. Please wait until the door buttonlights up and
then try again.
■ Water level too high. Please start "Drain" programme first.
■ Stopping drum. Please wait until the door button lights up and then try
again.
■ Door opener has overheated. Please wait until the door buttonlights up and
then try again.
■ Door blocked. Remove any objects near the door and try again.
■ Programme running. Please pause the programme and then tryagain.
■ Concentration of active oxygen too high. Please wait until the door button
lights up and then try again.
The programme will not
start.
■ Have you touched the I button or selected B Delayed start time?
■ Is the door closed?
■ Child lock is activated? For continuing please hold "Deactivate child lock"
for 3 seconds.
The water is not draining. ■ Could the drain pump be blocked?
~ "Drain pump is blocked" on page 49
■ Could the drain hose at the siphon be blocked?
~ "The drain hose at the siphon is blocked" on page 50
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Faults and what to do about them en
53
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■ Is Less Ironing selected?
■ Is ç Silent Wash programme setting or Silent Wash programme
selected (depending on the model)?
■ Is the selected spin speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system is activated – a rinse cycle has
been switched on.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the Touch-
Display.
Foam may come out of
the detergent drawer.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care product which are
suitable for machine.
Odours, stain formation in
the appliance.
Run the Drum Clean90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
I am unable to connect to
my home network.
■ Wi-Fi is switched off. To connect to your home network, switch on Wi-Fi. |
must appear on the display.
■ Wi-Fi is switched on but a connection to your home network cannot be
established. Check whether your home network is available or try to con-
nect to your home network again.
Home Connect is not
working.
■ You can find solutions to problems with Home Connect at www.home-con-
nect.com.
■ The availability of the Home Connect functionality depends on the availabil-
ity of the Home Connect Services (e.g. provision of the app) in your country.
Home Connect Services are not available in every country – for further
information please check: www.home-connect.com.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
■ Is the appliance aligned? ~ "Alignment" on page 18
■ Are the appliance's feet fixed? Secure the appliance's feet.
■ Have the transport locks been removed? ~ "Removing the transport
locks" on page 14
Faults Cause/Remedy
en Faults and what to do about them
54
The Touch-Display indica-
tor lights do not work
while the appliance is run-
ning.
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
There are noises after the
programme starts
îsensoFresh.
Not a fault – the appliance is filled with water to create mist; operating noises
from the fan and pump can be heard when it is doing this.
Water stains on dry laun-
dry after the sensoFresh
programme.
■ Was residual water removed before laundry was added?
■ Level the appliance. The active oxygen treatment can only work properly if
the appliance is levelled correctly.
Specific odour on the
laundry after the sensoF-
resh programme.
Active oxygen leaves a specific odour on the laundry following treatment.
Shake out the laundry briefly.
Odour has not been
removed satisfactorily
after the sensoFresh pro-
gramme.
■ The active oxygen treatment is less effective if the drum is dirty. Run the
Drum Clean programme before using the appliance for the first time, and
regularly thereafter.
■ Have you loaded too much laundry? Do not exceed the maximum load.
■ Leave the door and detergent drawer open so that any residual water can
evaporate.
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
Other faults You can rectify a fault yourself as the display shows. Or switch off the appliance
and pull out the mains plug. Turn off the tap and call customer services.
Faults Cause/Remedy
After-sales service en
55
4 After-sales service
After-sales service
If you cannot rectify a fault yourself,
(~ "Faults and what to do about them"
on page 51), please contact our after-
sales service.
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E-Nr.) and the
production number (FD) of the
appliance.
You can find this information
(depending on the model):
■ On the inside of the loading door
■ On the back of the appliance
Trust the expertise of the
manufacturer. Contact us. By doing so,
you can be sure that the repairs are
carried out by trained service personnel
using genuine spare parts.
E-Nr. Product number
FD Production number
(1U )'
en Supplementary sheet for the installation and operating instructions
56
[ Consumption values table
Supplementary sheet for the installation and operating instructi ons
Energy and water consumption, programme duration and residual moisture for
the main washing programme
(approximate values)
Programme Load Energy consump-
tion*
Water consump-
tion*
Programme
duration*
Cottons 20 °C 10 kg 0,39 kWh 90 l 3 h
Cottons 40 °C 10 kg 1,29 kWh 90 l 3^ h
Cottons Eco 40 °C ** 5 kg 0,47 kWh 47 l 6 h
Cottons Eco 60 °C ** 5 kg 0,55 kWh 47 l 6 h
Cottons Eco 60 °C ** 10 kg 0,82 kWh 60 l 6^ h
Cottons 60 °C 10 kg 1,55 kWh 90 l 3] h
Cottons 90 °C 10 kg 2,75 kWh 106 l 3 h
Easy-Care 40 °C 4 kg 0,85 kWh 62 l 2 h
Mixed Fabrics 40 °C 4 kg 0,66 kWh 45 l 1] h
Delicates/Silk 30 °C 2 kg 0,25 kWh 37 l _ h
Wool 30 °C 2 kg 0,22 kWh 41 l _ h
sensoFresh intensive 1 kg 0,05 kWh 0 l _ h
Hygiene Mix 40 °C 4 kg 0,66 kWh 45 l 1_ h
Drum Clean 90 °C 0 kg 1,45 kWh 28 l 1^ h
Programme Approximate information on the residual moisture***
WM14U940...
Max. 1400 rpm
Cottons 48 %
Easy-Care 40 %
Delicates/Silk 30 %
Wool 45 %
Values determined according to EN60456.
* Observed values may deviate from the indicated values due to influence of water pressure, hardness and inlet tem-
perature, ambient temperature, type, amount and soiling of laundry, detergent used, fluctuations in power supply
and selected additional functions.
** Program settings with maximum spin speed for testing and energy labeling in accordance with EU Directive 2010/
30/EU with cold water (15°C).
The programs are suitable for the cleaning of normally soiled cotton textiles and regarding the combination of en-
ergy and water consumption the most effective.
The specification of the programme temperature is based on the temperature stated on the care label in the textiles.
The actual washing temperature may deviate from the indicated programme temperature for reasons of saving en-
ergy. The washing efficiency corresponds to the legal requirements.
*** Information on residual moisture based on program-dependent spin-speed limit and maximum loads.
Technical data en
57
J Technical data
Technical data
Dimensions:
848 mm x 598 mm x 622 mm
(height x width x depth)
Weight:
83 kg
Mains connection:
Nominal voltage 220-240V, 50 Hz
Minimum installation protection (c)10
A
Nominal power 1900-2300 W
Water pressure:
100–1000 kPa (1–10 bar)
Power consumption when in standby:
0.18 W
Power consumption when ready for
use (left-on mode):
0.18 W
Power consumption when networked
(Wi-Fi) in standby mode/duration:
2.3 W / 20 mins
en Aqua-Stop warranty
58
r Aqua-Stop warranty
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:
1. If water damage is caused due to a
fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.
2. The liability guarantee is valid for the
service life of the appliance.
3. It is a prerequisite of all warranty
claims that the appliance with Aqua-
Stop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.
6
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
*9001324987*
9001324987 (9806)
siemens-home.bsh-group.com
0DQXIDFWXUHGE\%6++DXVJHUlWH*PE+XQGHU7UDGHPDUN/LFHQVHRI6LHPHQV$*
Repair order and advice in the event of faults
You can find the contact information for all countries in the attached after-sales service
directory.
GB 0344 892 8999 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
