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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
䡵 SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ...................435
▫ Prepare For The Appointment.............435
▫ Prepare A List ........................435
▫ Be Reasonable With Requests .............435
䡵 IF YOU NEED ASSISTANCE ..............436
▫ FCA USA LLC Customer Center ...........437
▫ FCA Canada Inc. Customer Center .........437
▫ In Mexico Contact .....................437
▫ Puerto Rico And U.S. Virgin Islands ........437
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .............437
▫ Service Contract ......................438
䡵 WARRANTY INFORMATION .............439
䡵 MOPARPARTS ........................439
䡵 REPORTING SAFETY DEFECTS ............440
▫ In The 50 United States And
Washington, D.C.......................440
▫ In Canada...........................440
䡵 PUBLICATION ORDER FORMS ............440
9
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