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WARRANTY
MAINTAINING YOUR VITAMIX BLENDER
In order to maximize the life of and keep your Vitamix® product in good working order,
it is important that you follow a few simple maintenance tips:
1. Periodically inspect the drive socket for visible wear and tear, cracks, or breaks
to the socket. If damage is found, replace the drive socket with the extra drive
socket enclosed with your blender. To purchase additional replacement drive
sockets, contact Vita-Mix® Corporation (hereinafter “Vitamix”) at (800) 866.5235
for a dealer near you. For customers outside the U.S.A., contact your authorized
Vitamix Distributor, or call the Vitamix International Division at +1 (440) 782.2450
or email international@vitamix.com for a distributor near you.
2. Manually rotate the blade bearing assembly to make sure it turns without hesitation
or doesn’t spin too freely. If the blade hesitates or spins too freely, contact Vitamix
for warranty information or a dealer near you.
3. Never run the machine without the centering pad properly placed on the base and
never remove the container from the base before blending is complete and blades
have stopped moving.
LIMITED WARRANTY (Unless otherwise covered by Contract)
Vita-Mix® Corporation (hereinafter “Vitamix”) warrants to the original end-user
(“Purchaser”) that its commercial Vitamix blenders (consisting of a motor base,
container and lid, hereinafter collectively referred to as the “Equipment”) will be
free from defects in material and workmanship for the warranty periods applicable
to the Equipment as described herein and subject to the conditions set forth below.
Proof of purchase is required.
The following are the sole remedies of the Purchaser and set forth the only warranty
obligations of Vitamix.
No employee of Vitamix or any other person is authorized to make any warranty in
addition to or amendment of the following warranties.
WHAT IS COVERED UNDER THE WARRANTY
A. Motor Base Warranty (which includes the control board and touch pad):
Vitamix warrants to the original end-user that:
• If the motor base fails due to defects in material or workmanship within thirty
(30) days from the date of purchase, then Vitamix will replace the motor base with
a new motor base.
• If the motor base fails due to defects in material or workmanship after thirty (30) days
from the date of purchase but within one (1) year from the date of purchase, then
Vitamix will assume the cost of all parts and labor necessary to repair the motor base.
• If the motor base fails due to defects in material or workmanship after the first year
but within three (3) years from the date of purchase, then Vitamix will assume the
cost of all parts necessary to repair the motor base.
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B. Container, Lid, Lid Plug, Centering Pad, Blade Assembly, Drive Socket,
and Sound Enclosure Warranty (if included): Vitamix warrants to the original
end-user that if a sound enclosure, container, lid, blade assembly, or drive socket fails
due to a defect in materials or workmanship within one (1) year from the date of purchase,
Vitamix will assume the cost of all parts and labor necessary to repair the component.
The sole obligation of Vitamix under these warranties is to repair or replace the warranted
part or parts as determined exclusively by Vitamix.
IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES
WHATSOEVER INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
THE ABOVE LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY, AND YOU AND
VITAMIX HEREBY EXPRESSLY DISCLAIM ALL OTHER WARRANTIES OR CONDITIONS,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE, AND, WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, YOU AND VITAMIX HEREBY EXPRESSLY EXCLUDE, TO THE EXTENT
PERMITTED BY LAW, THE APPLICATION OF ANY SALE OF GOODS LEGISLATION AND
THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE
OF GOODS, AS MAY BE APPLICABLE.
Some jurisdictions do not allow a limitation on implied warranties or on special,
incidental or consequential damages.
WHAT IS NOT COVERED UNDER THE WARRANTY (Coverage Exclusions)
These warranties do not include repairs needed due to:
A. Normal wear-and-tear;
B. Abuse, misuse, negligent use;
C. Alteration of the Equipment including but not limited to the motor base, container,
lid or sound enclosure;
D. Exposure to extreme conditions; or
E. Improper installation of the Equipment, including but not limited to poor workmanship,
not following specifications provided and/or inadequate ventilation of the “In-Counter”
models of the blending unit.
WHEN DO THE WARRANTIES APPLY (Coverage Conditions)
The warranties contained herein run only to the original end-user and are not transferable.
To make a warranty claim, proof of purchase is required.
Any warranty oered by Vitamix is only valid if used in accordance with: a) the owner’s
manual that may also be accessed at vitamix.com; b) the express warranty; and c) any and
all maintenance instructions regardless of when they are supplied.
LIMITED WARRANTY continues on page 24
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