User Manual - Page 166

For 2013 JOURNEY.

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Roadside Assistance
If you need roadside assistance:
Press the
button to begin.
After the “Listening” prompt and the following beep,
say “Roadside Assistance”.
NOTE:
The roadside assistance call may also be initiated by
touch.
The roadside assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA US
LLC 24-Hour “Roadside Assistance” coverage details
in the Warranty Information Booklet and on the 24–
Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touch-screen or press the
button and say the word
“Send” then the sequence you wish to enter. For
164 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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