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42
BEFOREYOUCALL• Solutions to common problems
Problem Possible Causes Solutions
Oven smokes
excessively when
broiling.
Oven door was closed. Be sure oven door is open when broiling.
Meat too close to upper
element.
Reposition oven rack lower to provide proper clearance
between the food & the upper element.
Meat not prepared for broil. Remove excess fat from meat. Remove fatty edges.
Insert placed incorrectly on
broil pan (some models).
Always place insert on the broil pan with ribs up and slot holes
downward. This will allow grease to drip into pan.
Excessive spillovers or grease
built up inside oven.
Regular cleaning is needed when broiling frequently.
Flames inside oven
or smoking from
oven vent.
Excessive food spillovers in
oven.
Wipe up any excessive spillovers before starting the oven.
Should an oven re occur, close the oven door and turn the
oven OFF. If the re continues, use a re extinguisher. DO
NOTputwaterorouronthere!Flour may be explosive.
Surface element
does not heat.
Incorrect control setting. Be sure the correct control is ON for the element that you are
attempting to use.
Surface element slow
to heat food.
Incorrect control setting. Adjust the power level to a higher setting.
Cookware much larger than
element pattern on cooktop.
Move cookware to larger element on cooktop if available or if
possible place food in smaller cookware.
Surface element
too hot or not hot
enough.
Incorrect control setting. Adjust the surface power level setting lower or higher to match
the cookware size and quantity of food.
Cookware material or weight. Cookware materials and weight of the material affect heating.
Heavy & medium-weight pans heat evenly. Because lightweight
pans heat unevenly, foods may burn easily.
Condition of cookware. Use only at, evenly balanced, medium or heavyweight
cookware. Flat pans heat better than warped pans.
Surface element
heating area extends
beyond cookware
bottom.
Cookware too small for cooktop
element used.
If available, move cookware to smaller surface element or
place food in larger cookware.
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