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24
Solutions to Common Inquiries
Service Prevention Checklist
Before calling for service, review this list. It may save both time and expense. The list
includes common occurrences that are not the result of defective workmanship or
materials in this dryer.
PROBLEM POSSIBLE CAUSES SOLUTIONS
Dryer does
not start.
• Electrical power cord is not
securely plugged in or plug
may be loose.
• House fuse blown or circuit
breaker tripped.
• Action of pressing start but-
ton on “touch screen” style
console not recognized
• Thermal limiter tripped.
• Delay time inadvertently
activated.
• Door may be open. Unit will
not operate with door open.
• Make sure the plug fits tightly in wall
outlet.
• Reset circuit breaker or replace fuse.
• Make sure electrical line is not over-
loaded and the dryer is on a sepa-
rate circuit.
• Press start button with bare fingertip.
• Call authorized service person for
replacement.
• Ensure delay time not activated.
• Ensure door is closed.
LED
displays
”
”.
• Dryer has been programmed
to temporarily perform a
repeating demo cycle.
• Reset the unit back to factory default
settings as described earlier.
Dryer runs
but won’t
heat.
• There are 2 house fuses in
the dryer circuit. If 1 of the 2
fuses is blown, the drum may
turn but the heater will not
operate (electric models).
• Gas supply valve is not open
(gas models).
• Dryer does not have enough
air supply to support the
burner flame (gas models).
• LP gas supply tank is empty
or there has been a utility
interruption of natural gas
(gas models).
• Replace fuse.
• Check to make sure supply valve is
open. Refer to the
Installation In-
structions
provided with the dryer.
• See the
Installation Instructions
provided with the dryer.
• Refill or replace tank. Dryer should
heat when utility service is restored.
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